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MercerMarsh Benefits vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MercerMarsh Benefits
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Benefits Administration (34th)
SAP SuccessFactors
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
95
Ranking in other categories
Talent Management (1st), Cloud HCM (1st), Talent Acquisition (2nd), Global Payroll (2nd)
 

Mindshare comparison

While both are Human Capital Management solutions, they serve different purposes. MercerMarsh Benefits is designed for Benefits Administration and holds a mindshare of 0.2%, down 0.3% compared to last year.
SAP SuccessFactors, on the other hand, focuses on Cloud HCM, holds 21.2% mindshare, down 22.0% since last year.
Benefits Administration
Cloud HCM
 

Featured Reviews

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SandeepKumar7 - PeerSpot reviewer
Useful to manage employee life cycle management but is not very easy to implement
There are quite a few things, like goal management, in terms of transferring goals from manager to subordinates, which is probably not one of the best ways to look at SAP SuccessFactors, making it an area that could have been done better. Route management and template management are pretty good areas. The reporting in the tool is not as great as I would want it to be from a PMGM internal management perspective. I just hope that SAP SuccessFactors comes up with a payroll tool that suits India. I don't see it as one of the best tools for the Indian scenario. I would love to see much better document management in the system, like onboarding. Onboarding has document management, but if I want to report through it, there is not much that I can do about it. DMS in SAP would be great since, in most places, DMS is maintained outside the system. I would have loved to see better DMS in SAP SuccessFactors. In terms of the reporting, I understand that since everything is moving to SAP SAC. Even without SAP SAC, it would be great if we could have better analytics within SAP SuccessFactors.
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Top Industries

By visitors reading reviews
No data available
Educational Organization
45%
Computer Software Company
6%
Manufacturing Company
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
 

Comparisons

No data available
 

Also Known As

Mercer Human Capital Connect, Human Capital Connect
SuccessFactors
 

Overview

 

Sample Customers

ACFS
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration. Updated: May 2025.
851,823 professionals have used our research since 2012.