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Microsoft Defender for Endpoint vs Trend Micro ScanMail comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Defender for Endp...
Ranking in Anti-Malware Tools
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
197
Ranking in other categories
Endpoint Protection Platform (EPP) (1st), Advanced Threat Protection (ATP) (2nd), Endpoint Detection and Response (EDR) (3rd), Microsoft Security Suite (5th)
Trend Micro ScanMail
Ranking in Anti-Malware Tools
19th
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Anti-Malware Tools category, the mindshare of Microsoft Defender for Endpoint is 16.7%, down from 22.1% compared to the previous year. The mindshare of Trend Micro ScanMail is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

AnuragSrivastava - PeerSpot reviewer
Provides detailed visibility into threats but the ability to add exceptions needs improvement
One major item for improvement is the ability to add exceptions. We can add some exceptions, but not at the level we need to. The second major area for improvement involves enhanced capabilities for different operating systems or platforms. That is, even though we have coverage for different operating systems or platforms such as Linux, we don't get all of the controls and enhanced capabilities that are available with Windows devices. Reporting could also be improved because, at present, we get limited results at times. For example, in an environment with more than 100,000 devices, you may just get 10,000 results when you run a report.
Jaffar Ali - PeerSpot reviewer
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can run the virus scan across our entire environment."
"The most important feature is the way it monitors the threats and blocks them. About 10 days ago, we were implementing SOC for a particular client. The SOC was not yet implemented, but they had Microsoft Defender. That organization was hit by some ransomware, but the hacker could not succeed. Because of the EDR, the hacker could not install the hacking tools. They were trying to do that, but Microsoft Defender completely blocked that. The hacker could log into the system, but they could not install anything."
"One feature I like the most is vulnerability management, which shows any vulnerable software or OS present in my environment. Microsoft Defender for Endpoint provides a complete overview and also recommends the steps to mitigate the vulnerabilities or threats. Most of the other antivirus or EDR solutions generally don't provide vulnerability management. It is an add-on that Microsoft Defender for Endpoint provides."
"The solution's threat protection is mostly AI and machine-learning based. That is the most important feature of the product. It also offers centralized management so I can remotely manage devices."
"We had certain compliance and usage issues. For example, our company wanted to go with CIS, but we didn't have a proper way of measuring whether the endpoints have the right standards in place or whether they were compliant with CIS. Microsoft Defender was like a one-stop for most things because it gave us the vulnerability and patching scores so that our vulnerability management teams can focus on covering up the vulnerabilities and the patching team can check the vulnerable versions and deploy the right versions."
"The attack surface reduction rules are the most valuable. We're able to have unattended remediation actions when the solution works side by side with a local antivirus like Microsoft Defender or Kaspersky. The attack surface reduction rules help us to proactively block and stop threats."
"It's pretty easy to use, works with compliance issues, and is reliable."
"I like the real-time protection features. Windows Defender will detect if there's a threat like a Trojan or something like that but Kaspersky lets it run normally."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"What I like the most about Trend Micro ScanMail is its easiness."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"Its integration with mail platforms is valuable."
"I like that Trend Micro ScanMail is very effective and quite strong."
"The analysis part is good."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
 

Cons

"The integration and effectiveness of email security could be better. It's already built-in to the solution and checks emails, scans the links they contain etc."
"We need better support to learn about the product. Documentation is available, but we need some kind of training program so that we can get a better understanding of the product."
"Defender for Endpoint is complex, and the documentation is detailed. At the same time, it's hard to navigate sometimes."
"Additional security would be beneficial."
"Alerts need to be sent immediately because as it is now, you see some of them without delay and others arrive perhaps 30 minutes later, and it leaves important gaps in terms of information gathering."
"There's scanning going on that occasionally topples the memory, causing everything to freeze. This should be fixed."
"I miss having an executive dashboard or a simple view for viewing things. Everything is extensive in this solution. Everything is configurable and manageable, but the environment of Microsoft 365 has about 13 administrative dashboards, and in each of the dashboards, there are a gazillion things to set up. It is good for a large enterprise, but for a 200-seat client, you need to see 5% of that."
"Microsoft Defender for Endpoint is secure but when it comes to security all solutions could improve security."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"The sandboxing part can be improved."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
 

Pricing and Cost Advice

"Pricing for Microsoft Defender for Endpoint is competitive. Out of the bundle, you will get a lot of security, if I talk about Microsoft E5, for example, and get a lot of benefits. If the customer goes and purchases a different solution, it will cost more, so pricing for Microsoft Defender for Endpoint is quite reasonable at the moment. There isn't any challenge in terms of pricing, for example, I didn't see a customer who pulled back because of the price. Some prices could be negotiable, and sometimes, as a sales point, the two become negotiable, but they don't bill one and pull back because of the pricing. If you have an E5 license, you get everything."
"The solution comes free with Microsoft Windows 10."
"The cost is high for E5 licenses, but if we go with the E3 license, most of the features are not covered."
"The solution is included with Microsoft Windows."
"It is within the same range as other products. It is not too expensive, and it is also not cheap. Its price can be better, but, well, it is Microsoft."
"You don't need to worry about the renewal and purchase of antivirus products. It is bundled with Windows 10, so you don't need to worry about separately purchasing any antiviruses."
"The cost is high, compared to other products in the market, if you look at it as a separate product. If you look at the cost where it is part of a bundle, the cost is okay."
"The product is free of charge and comes integrated into Windows."
"It's a yearly subscription, but the price could be better."
"Its price is okay. It is not too high."
"It is an expensive solution. I rate the pricing a seven out of ten."
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
12%
Government
7%
Financial Services Firm
7%
Financial Services Firm
16%
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
What do you like most about Trend Micro ScanMail?
What I like the most about Trend Micro ScanMail is its easiness.
What is your experience regarding pricing and costs for Trend Micro ScanMail?
Trend Micro ScanMail is priced in the middle range—not too expensive and not too cheap. In my experience, there are more costly solutions available, but this one provides a balanced cost.
What needs improvement with Trend Micro ScanMail?
I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database.
 

Also Known As

Microsoft Defender ATP, Microsoft Defender Advanced Threat Protection, MS Defender for Endpoint, Microsoft Defender Antivirus
ScanMail
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Petrofrac, Metro CSG, Christus Health
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Microsoft Defender for Endpoint vs. Trend Micro ScanMail and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.