Trend Micro Email Security vs Trend Micro ScanMail comparison

The compared Trend Micro Email Security and Trend Micro ScanMail solutions aren't in the same category. Trend Micro Email Security is ranked #8 in Email Security , with an average rating of 8.1, and holds a 2.5% mindshare in the category. Trend Micro ScanMail is ranked #18 in Anti-Malware Tools , with an average rating of 9.0, and holds a 0.7% mindshare. Additionally, 92% of Trend Micro Email Security users are willing to recommend the solution, compared to 75% of Trend Micro ScanMail users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Trend Micro Email Security and Trend Micro ScanMail based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Proofpoint, Abnormal Security and others in Email Security.

To learn more, read our detailed Email Security Report (Updated: June 2025).

Buyer's Guide

Email Security

June 2025

Download the complete report

Helped 860,632 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Defender for Offi...

Mindshare comparison

Email Security

Anti-Malware Tools

Featured Reviews

Tolu Omolaja

Head of Department of Network Communications at Eko electricity

Great URL scanning and attachment scanning, but I would like more proactive threat analysis

The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.

Read full review

Nadeem Syed

CEO at Haniya Technologies

Offers comprehensive security, easy integration, and good support

It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.

Read full review

Jaffar Ali

Director Technical Services at TechnoBIZ

Ensures continuous protection with real-time scanning of emails and mailboxes

ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."

"The basic features are okay and I'm satisfied with the Defender."

"The deployment capability is a great feature."

"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."

"Microsoft Defender for Office 365's most valuable feature is its performance."

"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."

"The initial setup was easy."

"The product's scalability is good."

More Microsoft Defender for Office 365 pros

"The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient."

"The solution's initial setup process was easy since it was deployed on the cloud."

"Trend Micro is better than any of its competitors."

"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."

"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."

"The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."

"The most valuable features of the solution are spam protection and email continuity."

"The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it."

More Trend Micro Email Security pros

"I like that Trend Micro ScanMail is very effective and quite strong."

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

"The analysis part is good."

"What I like the most about Trend Micro ScanMail is its easiness."

"Its integration with mail platforms is valuable."

"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."

Cons

"Microsoft Defender for Office 365 should be more proactive."

"Several simulation options are available within 365, and the phishing simulation could be better."

"There's room for improvement regarding the time frame for retrieving emails."

"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."

"There is a different console for different things; I just want one consolidated console."

"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."

"The visibility for the weaknesses in the system and unauthorized access can be improved."

"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."

More Microsoft Defender for Office 365 cons

"The enterprise security feature needs improvement."

"The tool's dashboard is old."

"It is a bit expensive than the market price."

"The solution's configuration policy should be easier."

"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."

"While they are good, not 100% of email is protected just yet."

"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."

"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."

More Trend Micro Email Security cons

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

"The sandboxing part can be improved."

"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."

"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."

"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."

"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."

Pricing and Cost Advice

"While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offered by these licenses across various Microsoft products justifies the investment."

"For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."

"Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."

"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."

"The pricing has become expensive."

"From the pricing point of view, like any other product in the market, there is scope for negotiation."

"It is much more expensive than using another solution because we have had to include some options and upgrade our license."

"The solution could be better by simplifying the business model of their licensing. It was hard to figure out how to get the licensing done for the environment, initially."

More Microsoft Defender for Office 365 pricing and cost advice

"Trend Micro Email Security's pricing is reasonable."

"Trend Micro Email Security is not an expensive solution."

"The tool must improve its pricing."

"It's a VPN solution. Trend Micro is reasonably priced."

"The solution is inexpensive so we recommend it to small to mid-sized businesses."

"The price of Trend Micro Email Security is annual. There are no additional fees."

"Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."

"The cost is about $6,000 for 300 users for one year."

More Trend Micro Email Security pricing and cost advice

"It is an expensive solution. I rate the pricing a seven out of ten."

"Its price is okay. It is not too high."

"It's a yearly subscription, but the price could be better."

See which vendors are best for you

Use our free recommendation engine to learn which Email Security solutions are best for your needs.

See recommendations

860,632 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

15%

Financial Services Firm

10%

Insurance Company

Manufacturing Company

Financial Services Firm

15%

Manufacturing Company

10%

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Microsoft Defender for Office 365?

Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...

See all answers

What is your experience regarding pricing and costs for Microsoft Defender for Office 365?

Microsoft is quite affordable with a lot of features available for any size organization.

See all answers

What needs improvement with Microsoft Defender for Office 365?

Microsoft could improve by offering recommendations for domain spoofing attacks, especially scenarios where DNS recor...

See all answers

What do you like most about Trend Micro Email Security?

The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration ...

See all answers

What needs improvement with Trend Micro Email Security?

They need to improve the dashboard in the future to make the product more effective.

See all answers

What advice do you have for others considering Trend Micro Email Security?

There's not much difference between similar products; almost everything is the same, but the dashboard was a very dec...

See all answers

What do you like most about Trend Micro ScanMail?

What I like the most about Trend Micro ScanMail is its easiness.

See all answers

What is your experience regarding pricing and costs for Trend Micro ScanMail?

Trend Micro ScanMail is priced in the middle range—not too expensive and not too cheap. In my experience, there are m...

See all answers

What needs improvement with Trend Micro ScanMail?

I believe there is room for improvement in better signatures, better reporting features, and more insight into the sp...

See all answers

Comparisons

Proofpoint Email Protection vs Microsoft Defender for Office 365

Compared 13% of the time

Check Point Harmony Email & Collaboration vs Microsoft Defender for Office 365

Compared 7% of the time

Barracuda Email Protection vs Microsoft Defender for Office 365

Compared 6% of the time

Mimecast Email Security vs Microsoft Defender for Office 365

Compared 5% of the time

Sophos Email vs Microsoft Defender for Office 365

Compared 3% of the time

More Microsoft Defender for Office 365 Competitors

Microsoft Exchange Online Protection (EOP) vs Trend Micro Email Security

Compared 11% of the time

Proofpoint Email Protection vs Trend Micro Email Security

Compared 9% of the time

Trend Micro InterScan Messaging Security vs Trend Micro Email Security

Compared 9% of the time

Check Point Harmony Email & Collaboration vs Trend Micro Email Security

Compared 8% of the time

Symantec Messaging Gateway vs Trend Micro Email Security

Compared 4% of the time

More Trend Micro Email Security Competitors

Microsoft Exchange Online Protection (EOP) vs Trend Micro ScanMail

Compared 32% of the time

Microsoft Defender for Endpoint vs Trend Micro ScanMail

Compared 16% of the time

Fortinet FortiMail vs Trend Micro ScanMail

Compared 13% of the time

Barracuda Email Security Gateway vs Trend Micro ScanMail

Compared 10% of the time

Cisco Secure Email vs Trend Micro ScanMail

Compared 10% of the time

More Trend Micro ScanMail Competitors

Product Reports

Buyer's Guide

Microsoft Defender for Office 365

June 2025

Microsoft Defender for Office 365 report

Download Microsoft Defender for Office 365 product report

Buyer's Guide

Trend Micro Email Security

June 2025

Download Trend Micro Email Security product report

Buyer's Guide

Anti-Malware Tools

January 2025

Download Trend Micro ScanMail product report

Also Known As

MS Defender for Office 365

No data available

ScanMail

Overview

Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

Microsoft

Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.

This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.

Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.

With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

Trend Micro

More than 90 percent of targeted attacks begin with a spear phishing email, which means your mail server security is more important than ever. Unfortunately, most mail server security solutions, including the limited set of built-in protections in Microsoft® Exchange™ 2013 and 2016, rely on pattern file updates, which only detect traditional malware. They don’t include specific protections to detect malicious URLs or document exploits commonly used in targeted attacks or advanced persistent threats (APTs).

ScanMail™ Suite for Microsoft® Exchange™ stops highly targeted email attacks and spear phishing by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense—protection you don’t get with other solutions. In addition, only ScanMail blocks traditional malware with email, file, and web reputation technology and correlated global threat intelligence from Trend Micro™ Smart Protection Network™ cloud-based security.

Time-saving features like central management, search and destroy, and role-based access have earned ScanMail its reputation as one of the simplest security solutions to setup and operate.

Trend Micro

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.

MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital

L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy

Find out what your peers are saying about Microsoft, Proofpoint, Abnormal Security and others in Email Security. Updated: June 2025.

DOWNLOAD NOW

860,632 professionals have used our research since 2012.

We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.