Trend Micro Email Security vs Trend Micro ScanMail comparison

The compared Trend Micro Email Security and Trend Micro ScanMail solutions aren't in the same category. Trend Micro Email Security is ranked #8 in Email Security , with an average rating of 8.1, and holds a 2.7% mindshare in the category. Trend Micro ScanMail is ranked #19 in Anti-Malware Tools , with an average rating of 9.0, and holds a 0.7% mindshare. Additionally, 91% of Trend Micro Email Security users are willing to recommend the solution, compared to 75% of Trend Micro ScanMail users who would recommend it.

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Executive Summary

We performed a comparison between Trend Micro Email Security and Trend Micro ScanMail based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Proofpoint, Cisco and others in Email Security.

To learn more, read our detailed Email Security Report (Updated: May 2025).

Buyer's Guide

Email Security

May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Defender for Offi...

Mindshare comparison

Email Security

Anti-Malware Tools

Featured Reviews

Tolu Omolaja

Head of Department of Network Communications at Eko electricity

Great URL scanning and attachment scanning, but I would like more proactive threat analysis

The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.

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Nadeem Syed

CEO at Haniya Technologies

Offers comprehensive security, easy integration, and good support

It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.

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Jaffar Ali

Director Technical Services at TechnoBIZ

Ensures continuous protection with real-time scanning of emails and mailboxes

ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Microsoft Defender for Office 365 is a stable solution."

"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."

"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."

"The technical support is good and quick to resolve issues."

"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."

"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."

"The initial setup was easy."

"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."

More Microsoft Defender for Office 365 pros

"The email and the signature based protection is the most valuable feature."

"Trend Micro Email Security’s most valuable feature is spam filtering."

"The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it."

"The solution's initial setup process was easy since it was deployed on the cloud."

"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."

"The most valuable features of the solution are spam protection and email continuity."

"The integration capability of the solution is good."

"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."

More Trend Micro Email Security pros

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

"Its integration with mail platforms is valuable."

"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."

"The analysis part is good."

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."

"I like that Trend Micro ScanMail is very effective and quite strong."

"What I like the most about Trend Micro ScanMail is its easiness."

Cons

"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."

"Configuration at the mid-level could be improved for the support team."

"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."

"Microsoft needs to broaden its global support presence by establishing teams of subject-matter experts in all regions."

"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."

"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."

"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."

"The phishing and spam filters could use some improvement."

More Microsoft Defender for Office 365 cons

"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."

"Trend Micro Email Security can improve on scam detection. It could use AI in this area."

"The tool's dashboard is old."

"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."

"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."

"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."

"There needs to be more documentation for the product."

"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."

More Trend Micro Email Security cons

"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."

"The sandboxing part can be improved."

"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."

"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."

"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

Pricing and Cost Advice

"From the pricing point of view, like any other product in the market, there is scope for negotiation."

"Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."

"I know that the product is incredibly expensive."

"The pricing has become expensive."

"The product is very expensive."

"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."

"The solution could be better by simplifying the business model of their licensing. It was hard to figure out how to get the licensing done for the environment, initially."

"Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."

More Microsoft Defender for Office 365 pricing and cost advice

"The solution's pricing is very optimum, given its quality, features, and stability."

"The price of Trend Micro Email Security is annual. There are no additional fees."

"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."

"The tool must improve its pricing."

"It's a VPN solution. Trend Micro is reasonably priced."

"Trend Micro Email Security is not an expensive solution."

"Trend Micro Email Security's pricing is reasonable."

"The cost is about $6,000 for 300 users for one year."

More Trend Micro Email Security pricing and cost advice

"It is an expensive solution. I rate the pricing a seven out of ten."

"Its price is okay. It is not too high."

"It's a yearly subscription, but the price could be better."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

17%

Financial Services Firm

11%

Comms Service Provider

Insurance Company

Financial Services Firm

16%

Computer Software Company

11%

Government

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Microsoft Defender for Office 365?

Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...

See all answers

What is your experience regarding pricing and costs for Microsoft Defender for Office 365?

Microsoft is quite affordable with a lot of features available for any size organization.

See all answers

What needs improvement with Microsoft Defender for Office 365?

Microsoft could improve by offering recommendations for domain spoofing attacks, especially scenarios where DNS recor...

See all answers

What do you like most about Trend Micro Email Security?

The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration ...

See all answers

What needs improvement with Trend Micro Email Security?

There is room for improvement in mobile device management. The company also needs to work on pricing because it is qu...

See all answers

What advice do you have for others considering Trend Micro Email Security?

I would definitely recommend it. Trend Micro is better than any of its competitors. I would rate it a nine out of ten...

See all answers

What do you like most about Trend Micro ScanMail?

What I like the most about Trend Micro ScanMail is its easiness.

See all answers

What is your experience regarding pricing and costs for Trend Micro ScanMail?

Trend Micro ScanMail is priced in the middle range—not too expensive and not too cheap. In my experience, there are m...

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What needs improvement with Trend Micro ScanMail?

I believe there is room for improvement in better signatures, better reporting features, and more insight into the sp...

See all answers

Comparisons

Proofpoint Email Protection vs Microsoft Defender for Office 365

Compared 13% of the time

Check Point Harmony Email & Collaboration vs Microsoft Defender for Office 365

Compared 7% of the time

Mimecast Email Security vs Microsoft Defender for Office 365

Compared 5% of the time

Barracuda Email Protection vs Microsoft Defender for Office 365

Compared 5% of the time

Microsoft Defender for Business vs Microsoft Defender for Office 365

Compared 4% of the time

More Microsoft Defender for Office 365 Competitors

Microsoft Exchange Online Protection (EOP) vs Trend Micro Email Security

Compared 11% of the time

Trend Micro InterScan Messaging Security vs Trend Micro Email Security

Compared 10% of the time

Proofpoint Email Protection vs Trend Micro Email Security

Compared 8% of the time

Fortinet FortiMail vs Trend Micro Email Security

Compared 8% of the time

Symantec Messaging Gateway vs Trend Micro Email Security

Compared 3% of the time

More Trend Micro Email Security Competitors

Microsoft Exchange Online Protection (EOP) vs Trend Micro ScanMail

Compared 32% of the time

Fortinet FortiMail vs Trend Micro ScanMail

Compared 12% of the time

Microsoft Defender for Endpoint vs Trend Micro ScanMail

Compared 12% of the time

Cisco Secure Email vs Trend Micro ScanMail

Compared 11% of the time

Barracuda Email Security Gateway vs Trend Micro ScanMail

Compared 10% of the time

More Trend Micro ScanMail Competitors

Product Reports

Buyer's Guide

Microsoft Defender for Office 365

May 2025

Microsoft Defender for Office 365 report

Download Microsoft Defender for Office 365 product report

Buyer's Guide

Trend Micro Email Security

April 2025

Download Trend Micro Email Security product report

Buyer's Guide

Anti-Malware Tools

January 2025

Download Trend Micro ScanMail product report

Also Known As

MS Defender for Office 365

No data available

ScanMail

Overview

Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

Microsoft

Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.

This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.

Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.

With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

Trend Micro

More than 90 percent of targeted attacks begin with a spear phishing email, which means your mail server security is more important than ever. Unfortunately, most mail server security solutions, including the limited set of built-in protections in Microsoft® Exchange™ 2013 and 2016, rely on pattern file updates, which only detect traditional malware. They don’t include specific protections to detect malicious URLs or document exploits commonly used in targeted attacks or advanced persistent threats (APTs).

ScanMail™ Suite for Microsoft® Exchange™ stops highly targeted email attacks and spear phishing by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense—protection you don’t get with other solutions. In addition, only ScanMail blocks traditional malware with email, file, and web reputation technology and correlated global threat intelligence from Trend Micro™ Smart Protection Network™ cloud-based security.

Time-saving features like central management, search and destroy, and role-based access have earned ScanMail its reputation as one of the simplest security solutions to setup and operate.

Trend Micro

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.

MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital

L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy

Find out what your peers are saying about Microsoft, Proofpoint, Cisco and others in Email Security. Updated: May 2025.

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