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Trend Micro Email Security pros and cons

Vendor: Trend Micro
4.0 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Trend Micro Email Security offers effective phishing prevention and strong spam filtering, ensuring a robust defense against email threats.
Integration with cloud services like OneDrive and Google Drive enhances data protection and accessibility.
Advanced Threat Protection (ATP) with machine learning algorithms provides enhanced threat detection and security.
The solution's ability to block emails sent within the same domain reduces security risks.
Trend Micro consistently updates its features and capabilities to address evolving security needs, maintaining high standards of protection.

CONS

Trend Micro Email Security needs improvement in phishing email filtering, hijacking attacks, and password attacks.
Advancements in artificial intelligence for email security and configuration rules are necessary for Trend Micro Email Security.
Trend Micro Email Security should enhance threat detection for advanced attacks and business email compromise.
The pricing of Trend Micro Email Security is considered higher than the market average and could be more cost-effective.
Scam detection, including mobile device management and integration with different platforms, needs improvement in Trend Micro Email Security.
 

Trend Micro Email Security Pros review quotes

reviewer1492260 - PeerSpot reviewer
Jan 28, 2021
The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon.
reviewer1542387 - PeerSpot reviewer
Apr 26, 2023
The solution's initial setup process was easy since it was deployed on the cloud.
NM
Aug 29, 2024
Some people can hack our system by sending emails from our domain to our domain. This is blocked completely by Trend Micro.
Learn what your peers think about Trend Micro Email Security. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.
KG
Jul 5, 2024
The solution's most valuable feature is ATP (Advanced Threat Protection), which utilizes the machine learning algorithm.
ND
Aug 8, 2023
Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments.
Nadeem Syed - PeerSpot reviewer
Sep 14, 2022
The initial setup is not overly complex.
Syed Rizwan - PeerSpot reviewer
Apr 28, 2023
The most valuable feature of Trend Micro Email Security is effective phishing prevention.
Nadeem Syed - PeerSpot reviewer
Feb 18, 2025
The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it.
reviewer2594994 - PeerSpot reviewer
Jun 16, 2025
Trend Vision One has helped to reduce my time to detect and respond to threats; it was our gateway for almost 12 years.
TS
Feb 13, 2023
It does a good job of ensuring users are not compromised via email.
 

Trend Micro Email Security Cons review quotes

reviewer1492260 - PeerSpot reviewer
Jan 28, 2021
There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do.
reviewer1542387 - PeerSpot reviewer
Apr 26, 2023
In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem.
NM
Aug 29, 2024
Trend Micro Email Security can improve on scam detection. It could use AI in this area.
Learn what your peers think about Trend Micro Email Security. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.
KG
Jul 5, 2024
The solution's interface, which we get from an admin perspective, sometimes gets confusing.
ND
Aug 8, 2023
Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy.
Nadeem Syed - PeerSpot reviewer
Sep 14, 2022
While they are good, not 100% of email is protected just yet.
Syed Rizwan - PeerSpot reviewer
Apr 28, 2023
The patch management could improve in Trend Micro Email Security.
Nadeem Syed - PeerSpot reviewer
Feb 18, 2025
There is room for improvement in mobile device management. The company also needs to work on pricing because it is quite costly compared to other products.
reviewer2594994 - PeerSpot reviewer
Jun 16, 2025
It was crucial because if remediation can be done in one or two clicks, in Trend, we have to do at least eight clicks to achieve the same result.
TS
Feb 13, 2023
They need to adjust the spam filtering and make it stronger.