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Trend Micro Email Security pros and cons

Vendor: Trend Micro
4.1 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Trend Micro Email Security offers robust antispam and antivirus features, providing high security against email threats like phishing and malware.
It integrates well with cloud services, ensuring secure protection for platforms like OneDrive and Google Drive.
Trend Micro Email Security provides comprehensive protection, blocking spam and phishing attempts effectively and utilizing DMARC for email authentication.
Advanced Threat Protection in Trend Micro Email Security uses machine learning to enhance email security.
Trend Vision One, integrated with Trend Micro Email Security, offers significant improvements in threat detection and response times.

CONS

Trend Micro Email Security requires improvements in phishing email filtering and protection against hijacking and password attacks.
There is a need for more intuitive configuration with less manual setup and advanced threat detection, especially for business email compromises.
Customers face integration challenges when using third-party email solutions, and Trend Micro Email Security could benefit from more flexible customization options.
The cost of Trend Micro Email Security is higher than other market options, necessitating revisions to make pricing more competitive.
Trend Micro Email Security support is often inadequate, with slow response times and insufficient regional assistance.
 

Trend Micro Email Security Pros review quotes

reviewer1492260 - PeerSpot reviewer
General Manager -Mfg at a consumer goods company with 5,001-10,000 employees
Jan 28, 2021
The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon.
Vladimir Shilov - PeerSpot reviewer
DevSecOps at Ciklum ApS
May 15, 2021
The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution.
reviewer1785186 - PeerSpot reviewer
CBO at a security firm with 11-50 employees
Jun 16, 2022
Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security.
Learn what your peers think about Trend Micro Email Security. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer1625004 - PeerSpot reviewer
Gerente de operaciones at a tech services company with 11-50 employees
Jul 3, 2022
The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient.
Nadeem Syed - PeerSpot reviewer
CEO at Haniya Technologies
Sep 14, 2022
The initial setup is not overly complex.
KC
Manager at SK shieldus
Nov 9, 2022
The interface is really good.
TS
Technical Associate at IntimeSolutions
Feb 13, 2023
It does a good job of ensuring users are not compromised via email.
reviewer2076684 - PeerSpot reviewer
Information Security Officer at a financial services firm with 51-200 employees
Feb 15, 2023
It is mostly stable.
reviewer1542387 - PeerSpot reviewer
Security Engineer at a computer software company with 51-200 employees
Apr 26, 2023
The solution's initial setup process was easy since it was deployed on the cloud.
Syed Rizwan - PeerSpot reviewer
Cyber Security Engineer at Defa3 cyber security
Apr 28, 2023
The most valuable feature of Trend Micro Email Security is effective phishing prevention.
 

Trend Micro Email Security Cons review quotes

reviewer1492260 - PeerSpot reviewer
General Manager -Mfg at a consumer goods company with 5,001-10,000 employees
Jan 28, 2021
There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do.
Vladimir Shilov - PeerSpot reviewer
DevSecOps at Ciklum ApS
May 15, 2021
The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration.
reviewer1785186 - PeerSpot reviewer
CBO at a security firm with 11-50 employees
Jun 16, 2022
There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro.
Learn what your peers think about Trend Micro Email Security. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer1625004 - PeerSpot reviewer
Gerente de operaciones at a tech services company with 11-50 employees
Jul 3, 2022
Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring.
Nadeem Syed - PeerSpot reviewer
CEO at Haniya Technologies
Sep 14, 2022
While they are good, not 100% of email is protected just yet.
KC
Manager at SK shieldus
Nov 9, 2022
The send box needs improvement to match other products.
TS
Technical Associate at IntimeSolutions
Feb 13, 2023
They need to adjust the spam filtering and make it stronger.
reviewer2076684 - PeerSpot reviewer
Information Security Officer at a financial services firm with 51-200 employees
Feb 15, 2023
Sometimes malicious email gets past the email gateway.
reviewer1542387 - PeerSpot reviewer
Security Engineer at a computer software company with 51-200 employees
Apr 26, 2023
In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem.
Syed Rizwan - PeerSpot reviewer
Cyber Security Engineer at Defa3 cyber security
Apr 28, 2023
The patch management could improve in Trend Micro Email Security.