Proofpoint Email Protection vs Trend Micro Email Security comparison

Proofpoint Email Protection vs. Trend Micro Email Security

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.3

Proofpoint Email Protection effectively reduces spam and phishing with superior threat detection, saving time despite some usability issues.

Sentiment score

5.9

Trend Micro Email Security offers 800% ROI and cost savings, outperforming competitors with enhanced protection, especially in sensitive industries.

The ideal situation would be to have all these portals combined into one unified dashboard.

David Dicus

Information Security Architect at Loews Hotels

The time required for email investigations and responses has changed with Proofpoint Email Protection's visibility and automation.

For more quotes and insights, download the Proofpoint Email Protection report

Sr Security Engineer at a comms service provider with 201-500 employees

If you implement these kinds of solutions in your security stack, the first beneficial thing will be that you will not suffer any malware, and you will not face attacks, which ultimately leads to financial benefit.

AbhishekKumar21

Senior Security Engineer at DCIPHERS IT SOLUTIONS (P) LTD

Since Trend Micro launched in the Pakistani market, it has offered a great return on investment with competitive financial costing.

For more quotes and insights, download the Trend Micro Email Security report

SOC Team Lead at a security firm with 51-200 employees

Customer Service

Sentiment score

7.1

Proofpoint Email Protection's customer service is generally praised for promptness and expertise, with some noting room for personalized improvements.

Sentiment score

7.0

Trend Micro Email Security is praised for effective, responsive support, though some users note delays in less critical cases.

I am familiar with the granular policy control feature of Proofpoint Email Protection, and I find their support excellent for modifying those policies.

reviewer2500410

Senior Cybersecurity Specialist at a retailer with 10,001+ employees

I rate customer support a three out of ten mainly because of the phishing attacks that are getting through.

David Dicus

Information Security Architect at Loews Hotels

Sometimes I get some really great responses and analysts, but sometimes when their cloud services have a failure, they are slow to respond and tell me about it, though they have been improving.

Steve Bradbury

Consultant at Exelixis Inc

For more quotes and insights, download the Proofpoint Email Protection report

We have local support here as well, with local Trend Micro engineers that visit the site whenever there is a high escalation case, arriving within hours if there is a geolocation difference, or within five to six hours.

SOC Team Lead at a security firm with 51-200 employees

Clients are generally very satisfied with the various types of support available.

For more quotes and insights, download the Trend Micro Email Security report

CEO at Haniya Technologies

The area of support that requires improvement would be the response time.

reviewer2594994

Senior Engineering Director at a insurance company with 201-500 employees

Scalability Issues

Sentiment score

7.5

Proofpoint Email Protection is praised for scalable, adaptable solutions for diverse enterprises, despite some pricing concerns.

Sentiment score

7.7

Trend Micro Email Security is scalable with flexible licensing, suitable for enterprises handling large volumes of emails efficiently.

Proofpoint is scalable for multi-site organizations with thousands of users.

AhmedRamadan

Products and solutions director at ITVikings

Proofpoint Email Protection is a scalable solution that very much fits our capacity requirements.

Steve Bradbury

Consultant at Exelixis Inc

Proofpoint Email Protection is quite scalable.

reviewer5781394

Threat Hunter at a manufacturing company with 10,001+ employees

For more quotes and insights, download the Proofpoint Email Protection report

All of the SaaS modules I've worked with are highly scalable, and I do not face any reliability or availability issues while scaling.

SOC Team Lead at a security firm with 51-200 employees

We have a company that sends almost 2,000 to 3,000 emails per hour or more.

For more quotes and insights, download the Trend Micro Email Security report

Cybersecurity Engineer with 11-50 employees

If you purchase credits in bulk, you can use them for any kind of solution.

RahulDeshmukh

Deputy General Manager at Tata Communications Ltd

Stability Issues

Sentiment score

8.1

Proofpoint Email Protection is highly stable and reliable, with minimal disruptions and rare downtime, despite some interface complaints.

Sentiment score

8.0

Trend Micro Email Security is praised for stability and reliability, highly rated despite minor integration and occasional glitches.

It was very rock solid.

For more quotes and insights, download the Proofpoint Email Protection report

Sr Security Engineer at a comms service provider with 201-500 employees

Sometimes, when creating connectors for implementing with Google Workspace, we encounter challenges because both Google Workspace and Proofpoint Email Protection do not have very good documentation on how to do this.

AbhishekKumar21

Senior Security Engineer at DCIPHERS IT SOLUTIONS (P) LTD

When evaluating the stability of Proofpoint Email Protection in regards to downtime, bugs, and glitches, it comes and goes in waves.

Steve Bradbury

Consultant at Exelixis Inc

Once your MX record and all configurations are in place, you don't experience downtime.

SOC Team Lead at a security firm with 51-200 employees

I have never experienced downtime with this platform.

For more quotes and insights, download the Trend Micro Email Security report

Cybersecurity Engineer with 11-50 employees

Room For Improvement

Proofpoint Email Protection requires improved integration, AI enhancements, better support, and user-friendly features to enhance user experience and satisfaction.

Trend Micro Email Security needs better phishing detection, user-friendly interface, and improved scalability, support, and integration capabilities.

The older legacy user interface just took a little to work with, and the new unified interface, as it was able to do more and more of the functionality of the old one, the product just got easier and easier to use.

For more quotes and insights, download the Proofpoint Email Protection report

Sr Security Engineer at a comms service provider with 201-500 employees

Proofpoint could expand its phishing detection capabilities to improve its efficiency.

AhmedRamadan

Products and solutions director at ITVikings

More security could be implemented.

reviewer1977171

Logistics Manager at a educational organization with 501-1,000 employees

If there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team.

SOC Team Lead at a security firm with 51-200 employees

I would apply different policies to classify or categorize emails such as spam or not spam and inspect the content of the email and attachments to check for viruses or malware.

JamelAmmar

Network And Security Architect Consultant at AssurOne Group SA

The company also needs to work on pricing because it is quite costly compared to other products.

For more quotes and insights, download the Trend Micro Email Security report

CEO at Haniya Technologies

Setup Cost

Proofpoint Email Protection is expensive but valued for strong threat protection, favored by large organizations despite higher costs.

Trend Micro Email Security costs about $6,000 annually for 300 users, valued for its flexibility, support, and security.

Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.

AhmedRamadan

Products and solutions director at ITVikings

Given my other experience with other vendors, I think they are a bit on the high end and a bit on the pricey end for the email security functionality that we were using.

For more quotes and insights, download the Proofpoint Email Protection report

Sr Security Engineer at a comms service provider with 201-500 employees

Additional costs do come in, but it enhances security.

reviewer1977171

Logistics Manager at a educational organization with 501-1,000 employees

Prices range from 11 to 12 dollars for licenses and can fluctuate up and down.

CEO at Haniya Technologies

A great benefit is that if you buy a license for 100 servers and 100 mailboxes, and if your mailboxes increase to 120 while your servers decrease to 80, you can reallocate credits from unused email security to your mailboxes.

SOC Team Lead at a security firm with 51-200 employees

This is the biggest consideration companies think about when deciding to implement Trend Micro Email Security.

For more quotes and insights, download the Trend Micro Email Security report

Cybersecurity Engineer with 11-50 employees

Valuable Features

Proofpoint Email Protection offers advanced spam and threat blocking, user-friendly interface, real-time screening, and strong Office 365 integration.

Trend Micro Email Security ensures strong protection against spam and phishing with seamless management, scalability, and advanced features.

The main feature I find most effective is that Proofpoint Email Protection scans emails and quarantines the doubtful ones.

reviewer1977171

Logistics Manager at a educational organization with 501-1,000 employees

The most beneficial feature of Proofpoint Email Protection is mostly spam filtering; it was very efficient, and we were very happy with the functionality as only relevant emails were allowed for mailboxes.

Erman Sen

Manager, IT Director at Cakmak Avukatlik Ortakligi

I appreciate that it's the industry leader, and its firewalling is very easy to manage and implement.

reviewer2500410

Senior Cybersecurity Specialist at a retailer with 10,001+ employees

For more quotes and insights, download the Proofpoint Email Protection report

It does provide me with centralized visibility and management across protection layers. It can integrate all of the separate EDR, XDR, or SIEM solutions, and if you have cloud security applications, all can be integrated and viewed in a single console.

SOC Team Lead at a security firm with 51-200 employees

When we implemented Trend Micro Email Security, we found that about 80% of emails were blocked because they are phishing and spam.

Cybersecurity Engineer with 11-50 employees

The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it.

For more quotes and insights, download the Trend Micro Email Security report

CEO at Haniya Technologies

Categories and Ranking

Proofpoint Email Protection

Ranking in Email Security

2nd

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Advanced Threat Protection (ATP) (4th), Digital Risk Protection (3rd), Office 365 Protection (1st), Secure Email Gateway (SEG) (2nd)

Trend Micro Email Security

Ranking in Email Security

8th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Email Security category, the mindshare of Proofpoint Email Protection is 8.1%, down from 8.2% compared to the previous year. The mindshare of Trend Micro Email Security is 1.8%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Security Market Share Distribution
Product	Market Share (%)
Proofpoint Email Protection	8.1%
Trend Micro Email Security	1.8%
Other	90.1%

Email Security

Featured Reviews

reviewer5781394

Threat Hunter at a manufacturing company with 10,001+ employees

Email protection has reduced phishing workload and keeps unwanted messages out of inboxes

A few things about how Proofpoint Email Protection can be improved include implementing artificial intelligence within their platform to start really understanding the organization that is using their product, what sort of emails they are expecting and if the emails that are being expected should be let in and if the emails that are not being expected should not be let in. I'll give you a further example for this. If someone just tries to send an email from a Gmail address, which is a free public service email service provider, then because anyone in the world can create a Gmail account, I think it is nice and good for Proofpoint Email Protection to actually first check and do a reality check if we have received an email from this address and look at the intent of the email to really see what the email is trying to do and then classify based on that. I still see there is a lack. Hence why I started this conversation with AI and hoping that Proofpoint Email Protection will bring AI in and to really start analyzing these emails, the intent, and whether they really fit the customer organization. We are a manufacturing company, so whether it really fits that profile. I would say if we can get a better user experience from Proofpoint Email Protection products, that would be good. For example, other service providers that provide secure email gateway have the functionality where you can split promotional and bulk email and have them sent to a separate folder. I think if we can have that sort of feature, that would be great where Proofpoint Email Protection just keeps the important emails in the inbox folder and move everything else that is not really business related into a promotional, spam, bulk folder. This is an improvement that I would really like to see. I give it an eight because I am expecting a lot more from Proofpoint Email Protection, more automations, more understanding of who their customer is, what sort of business they do, and what sort of email they are supposed to be receiving and letting through. I think the day when I really have only 1% of work to do and 99% is automated by whatever automation services Proofpoint Email Protection uses would be ideal. I think I have covered any other improvements needed for Proofpoint Email Protection pretty well right from AI to splitting emails based on priorities. I think I have given some pretty broad and good examples.

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Centralized protection has transformed email security and incident investigations by reducing false positives and improving behavioral threat detection

SOC Team Lead at a security firm with 51-200 employees

The challenges include the challenge of finalizing a product that has all the security features or capabilities that are usually required. For example, if there is an EDR platform that's just monitoring IDS signatures, it won't be as beneficial as one with behavioral monitoring and other critical aspects required according to the best practices of the industry. Additionally, if there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team. These challenges consist of managing multiple teams and products. Trend Micro Email Security comes in and solves these problems.Trend Micro Email Security is generally a bit more difficult to implement compared to the rest of the solutions such as network security modules or EDR modules, which are much easier. Trend Micro Email Security has some complexities in implementation, but there aren't any significant shortcomings that require Trend Micro to improve.

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881,733 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	16
Large Enterprise	21

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	6
Large Enterprise	7

Questions from the Community

What do you like most about Proofpoint Email Protection?

It is a very scalable solution.

What is your experience regarding pricing and costs for Proofpoint Email Protection?

In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.

What needs improvement with Proofpoint Email Protection?

I have not seen specific outcomes or metrics since implementing Proofpoint Email Protection, such as a reduction in phishing incidents or improved response time. Proofpoint Email Protection can imp...

What do you like most about Trend Micro Email Security?

The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.

What needs improvement with Trend Micro Email Security?

Trend Micro Email Security reduces noise from false positives by deploying the solution in staging mode or learning mode to learn all traffic and compare it with signatures in the database. Sometim...

What advice do you have for others considering Trend Micro Email Security?

I am using Trend Vision One sensors. I am using the cyber risk exposure management, CREM capability. CREM is a solution called Splunk, which I use with XDR, Trend Micro, along with different securi...

Microsoft Defender for Office 365 vs Proofpoint Email Protection

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Mimecast Advanced Email Security vs Proofpoint Email Protection

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Abnormal Security vs Proofpoint Email Protection

Compared 4% of the time

Adaptive Security vs Proofpoint Email Protection

Compared 1% of the time

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Check Point Harmony Email & Collaboration vs Trend Micro Email Security

Compared 8% of the time

Fortinet FortiMail vs Trend Micro Email Security

Compared 6% of the time

Microsoft Exchange Online Protection (EOP) vs Trend Micro Email Security

Compared 5% of the time

Trend Micro InterScan Messaging Security vs Trend Micro Email Security

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Product Reports

Proofpoint Email Protection

January 2026

Download Proofpoint Email Protection product report

Trend Micro Email Security

January 2026

Download Trend Micro Email Security product report

Also Known As

Proofpoint Enterprise Protection, Proofpoint Digital Protection

No data available

Overview

Proofpoint Email Protection provides powerful filtering against spam, phishing, and malware, leveraging effective threat detection and blocking capabilities. This solution integrates smoothly with platforms like Office 365, offering a user-friendly dashboard for seamless operations.

Proofpoint Email Protection focuses on email security, ensuring protection against phishing, malware, and spam. It includes features like URL scanning, anti-phishing, anti-virus protection, and sandboxing for comprehensive threat analysis. Its advanced analytics through TAP and TRAP, along with strong integration abilities, make it appealing for handling email threats. While scalability and ease of deployment are advantages, challenges such as integration in complex environments, the cost, and limited local support require attention. Enhancements in search functionality, email encryption, and improved phishing detection are also needed.

What are the key features of Proofpoint Email Protection?

Effective Filtering: Blocks spam, phishing, and malware with high accuracy.
URL Scanning: Protects against malicious links.
Advanced Analytics: Provides insights through TAP and TRAP.
Seamless Integration: Compatible with platforms like Office 365.
User-friendly Dashboard: Simplifies email management and monitoring.

What benefits and ROI should users look for in reviews?

Scalability: Adaptable to organizational growth without losing performance.
Strong Threat Protection: Comprehensive defense against email threats.
Easy Deployment: Streamlined setup process for smooth integration.
Advanced Threat Analysis: Identifies and neutralizes threats efficiently.

Industries adopting Proofpoint Email Protection include finance, healthcare, and education sectors, which benefit from its robust email security measures. Educational institutions prioritize safe communication for staff and students, while healthcare organizations focus on protecting sensitive patient data. Financial services benefit from preventing data breaches and fraud through advanced threats management.

Proofpoint

Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.

This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.

Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.

With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

TrendAI

Sample Customers

Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse

MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital