Trend Micro ScanMail and Microsoft Exchange Online Protection (EOP) compete in the email security solutions category. EOP appears to have the upper hand with its integration into Microsoft's ecosystem and comprehensive feature set.
Features: Trend Micro ScanMail is known for its effective malware detection, strong content filtering capabilities, and advanced threat prevention. It offers efficient threat analysis and reliable integration with mail platforms. Microsoft EOP provides robust spam filtering, advanced anti-phishing measures, and seamless integration with Office 365. Its safe links and anti-malware features are complemented by an effective admin console.
Room for Improvement: Trend Micro ScanMail could improve its ease of deployment to better match customer expectations for faster setup. Its user interface can be optimized for more intuitive usage. Additionally, integration with non-standard mail platforms could be enhanced. Microsoft EOP might benefit from reducing dependency on Office 365 for specific features, streamlining its admin interface for even simpler use, and expanding third-party integration options for broader applicability.
Ease of Deployment and Customer Service: EOP delivers simplified deployment with smooth integration into Microsoft services, supported by Microsoft’s extensive support network. This makes it a preferred choice for organizations already within the Microsoft ecosystem. Trend Micro ScanMail, while reliable, requires more initial setup effort. It provides robust customer service but lacks the seamless deployment ease that EOP offers.
Pricing and ROI: Trend Micro ScanMail is competitively priced with lower initial setup costs, promising good ROI due to effective threat detection and resource efficiency. EOP, although priced higher, is seen as a valuable investment for organizations leveraging Microsoft's comprehensive protection suite and integration capabilities, thereby delivering enhanced ROI through superior security features and seamless operations within the Microsoft environment.
| Product | Market Share (%) |
|---|---|
| Microsoft Exchange Online Protection (EOP) | 1.2% |
| Trend Micro ScanMail | 0.6% |
| Other | 98.2% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 7 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 2 |
Microsoft Exchange Online Protection (EOP) is a comprehensive email filtering and security service designed to protect organizations from spam, malware, and other email-based threats. It provides advanced threat protection, anti-malware and anti-spam filtering, and data loss prevention capabilities.
With EOP, organizations can ensure the security and integrity of their email communications. It uses multiple layers of filtering and scanning to detect and block malicious content, including phishing attempts, viruses, and ransomware. EOP also leverages machine learning and artificial intelligence to continuously improve its threat detection capabilities.
In addition to its robust security features, EOP offers advanced anti-spam filtering to reduce unwanted and unsolicited emails. It uses a combination of reputation-based filtering, content filtering, and sender authentication techniques to identify and block spam messages.
EOP also includes data loss prevention (DLP) capabilities to prevent sensitive information from being leaked or shared inappropriately. It allows organizations to define policies to detect and prevent the transmission of sensitive data, such as credit card numbers or social security numbers, via email.
Furthermore, EOP integrates seamlessly with Microsoft Exchange Online and other Office 365 services, providing a unified and integrated email security solution. It can be easily managed through the Exchange admin center, allowing administrators to configure and monitor security settings, review reports, and manage quarantined emails.
More than 90 percent of targeted attacks begin with a spear phishing email, which means your mail server security is more important than ever. Unfortunately, most mail server security solutions, including the limited set of built-in protections in Microsoft® Exchange™ 2013 and 2016, rely on pattern file updates, which only detect traditional malware. They don’t include specific protections to detect malicious URLs or document exploits commonly used in targeted attacks or advanced persistent threats (APTs).
ScanMail™ Suite for Microsoft® Exchange™ stops highly targeted email attacks and spear phishing by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense—protection you don’t get with other solutions. In addition, only ScanMail blocks traditional malware with email, file, and web reputation technology and correlated global threat intelligence from Trend Micro™ Smart Protection Network™ cloud-based security.
Time-saving features like central management, search and destroy, and role-based access have earned ScanMail its reputation as one of the simplest security solutions to setup and operate.
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