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Fortinet FortiMail vs Trend Micro ScanMail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
67
Ranking in other categories
Email Security (5th)
Trend Micro ScanMail
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
Anti-Malware Tools (19th)
 

Mindshare comparison

Fortinet FortiMail and Trend Micro ScanMail aren’t in the same category and serve different purposes. Fortinet FortiMail is designed for Email Security and holds a mindshare of 3.3%, down 5.4% compared to last year.
Trend Micro ScanMail, on the other hand, focuses on Anti-Malware Tools, holds 0.7% mindshare, down 0.7% since last year.
Email Security Market Share Distribution
ProductMarket Share (%)
Fortinet FortiMail3.3%
Microsoft Defender for Office 3659.1%
Proofpoint Email Protection8.1%
Other79.5%
Email Security
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
Trend Micro ScanMail0.7%
Microsoft Defender for Endpoint8.1%
F-Secure Total3.9%
Other87.3%
Anti-Malware Tools
 

Featured Reviews

Abhimanyu Das - PeerSpot reviewer
Senior Associate at a tech vendor with 10,001+ employees
Targeted email filtering has reduced spam and phishing and now saves significant investigation time
The best features of Fortinet FortiMail include its techniques and tactics, which are highly effective compared to other solutions such as Microsoft 365. Although Fortinet FortiMail may not be as advanced in some aspects, it is well recognized for its strong performance in handling spam and phishing. It performs thorough mail scanning and also offers a sandboxing feature that enhances protection. Fortinet FortiMail has had a positive impact on my organization by significantly reducing unwanted email activities such as spam and phishing. It provides accurate detection and generates results that often exceed what can be achieved through manual analysis. Since deploying Fortinet FortiMail, I have observed a reduction in investigation time by at least 20 to 30 percent.
Jaffar Ali - PeerSpot reviewer
Director Technical Services at TechnoBIZ
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fortinet utilizes specialized processing units, which network faster and sample more efficiently compared to others."
"From our experience with Fortinet FortiMail, we have found that it's a very strong platform for ensuring company security."
"The anti-spam feature is very valuable."
"For me, Fortinet FortiMail is the best solution I have ever tried."
"Troubleshooting is very simple because you can see where the email was not delivered and why it would be considered as spam."
"FortiMail possesses notable strengths, and one key feature is its store-and-forward concept."
"After implementing FortiMail, the spam, and malicious emails we receive have significantly reduced, making it much simpler to manage."
"The solution has a user-friendly interface. It is easy to deploy and handle. You can easily troubleshoot the issues of the solution."
"The analysis part is good."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"The pricing of Trend Micro ScanMail is average, which is fine."
"Its integration with mail platforms is valuable."
"What I like the most about Trend Micro ScanMail is its easiness."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
 

Cons

"I think they need to look into it and improve their signatures. This will help with blocking incoming spam emails."
"The solution lacks to provide more visibility when there is a problem, and it needs to be tracked."
"Fortinet FortiMail's technical support team has shortcomings and needs improvement."
"It would be nice if we could manage the solution from the cloud so I could handle things off-site if necessary."
"Improving the upgrade process, making it more user-friendly, and simplifying the management of hardware components could enhance the overall user experience and appeal of Fortinet's email security solution."
"A room for improvement in Fortinet FortiMail is that it only has a hardware version. I also didn't find the solution scalable, so that's another area for improvement."
"The biggest room for improvement would be the deployment. It will be hard for someone who doesn't understand the interface to deploy. If you understand it, you can find your way around the problems."
"The solution is user-friendly to a degree but the dashboard needs improvement."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The sandboxing part can be improved."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"Even Trend Micro ScanMail support staff are not familiar with this product."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
 

Pricing and Cost Advice

"FortiMail has extra charges for installation, configuration, and project management."
"Pricing is straight-forward and renewable without complicated pricing structures."
"In the future I would like it if there's a possibility to lower the price of the bandwidth and UTM. It is quite expensive."
"The pricing is good."
"The licensing model for this solution is better because it is based on the box and not the number of users."
"There is either an annual or six-month charge to use this solution. Fortinet FortiMail is cheaper than Proofpoint or Cisco Security, or other email security appliances."
"It's not as that expensive with the competitive different brands. The products sell a lot."
"We paid approximately $30,000 for the solution. It is less expensive than some other solutions. We have one license that carries all the features that we wanted."
"It's a yearly subscription, but the price could be better."
"It is an expensive solution. I rate the pricing a seven out of ten."
"Its price is okay. It is not too high."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise22
Large Enterprise15
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
 

Questions from the Community

What needs improvement with Fortinet FortiMail?
In my opinion, points for improvement for Fortinet FortiMail include sometimes the speed and fine-tuning the false positive problems, especially with the signed PDF attachments and the whitelist an...
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their pricing is standard.
What needs improvement with Trend Micro ScanMail?
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be...
What advice do you have for others considering Trend Micro ScanMail?
I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experience with Trend Micro ScanMail but can provide some insights. I purchased it from ...
 

Also Known As

FortiMail
ScanMail
 

Overview

 

Sample Customers

Magromer Cueros y Pieles S.A.
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Microsoft, Proofpoint, Check Point Software Technologies and others in Email Security. Updated: January 2026.
881,733 professionals have used our research since 2012.