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Fortinet FortiMail vs Trend Micro ScanMail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Email Security (6th)
Trend Micro ScanMail
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Anti-Malware Tools (19th)
 

Mindshare comparison

Fortinet FortiMail and Trend Micro ScanMail aren’t in the same category and serve different purposes. Fortinet FortiMail is designed for Email Security and holds a mindshare of 4.0%, down 5.8% compared to last year.
Trend Micro ScanMail, on the other hand, focuses on Anti-Malware Tools, holds 0.6% mindshare, down 0.8% since last year.
Email Security Market Share Distribution
ProductMarket Share (%)
Fortinet FortiMail4.0%
Microsoft Defender for Office 36511.4%
Proofpoint Email Protection8.2%
Other76.4%
Email Security
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
Trend Micro ScanMail0.6%
Microsoft Defender for Endpoint13.7%
F-Secure Total5.9%
Other79.8%
Anti-Malware Tools
 

Featured Reviews

MOHAN SUKUMAR - PeerSpot reviewer
Secure email management improves through advanced filtering and dynamic virus scanning
Fortinet FortiMail offers capabilities like settings for mail delivery, mail filtering, spam controls, and email bursting prevention. It also allows for email forwarding, dynamic filtering, and scanning based on virus signatures. I can set varying levels of security. The tool is flexible and provides essential features for mail security and management.
Jaffar Ali - PeerSpot reviewer
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its performance is very good and it is stable."
"The most valuable feature of the solution is the tool's ability to prevent phishing attacks."
"The number of false positives is minimal."
"For me, Fortinet FortiMail is the best solution I have ever tried."
"The solution has a user-friendly interface. It is easy to deploy and handle. You can easily troubleshoot the issues of the solution."
"The important feature is the application control, which makes administration much easier. It also has an intrusion prevention feature. There's also the wireless functionality, which works well with Huawei devices."
"The spam filtering is great."
"A full-featured email gateway solution that contains security threats reliably."
"What I like the most about Trend Micro ScanMail is its easiness."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"The analysis part is good."
"I like that Trend Micro ScanMail is very effective and quite strong."
"Its integration with mail platforms is valuable."
 

Cons

"I would like it if the solution could be more affordable."
"The solution could be improved by providing a virtual machine facility with a complete set of options in the VM setup."
"It's difficult for me to talk about areas for improvement in Fortinet FortiMail because I'm the general manager of the company and I'm an engineer with knowledge about the solution, but I'm not deeply involved in its implementation. As I mentioned previously, Fortinet FortiMail is also being used within the company, and I'm happy with its functionality, but sometimes, attacks pass and avoid the Fortinet FortiMail filters, but those could be very sophisticated attacks. There could still be an improvement in the filtering feature of the solution, though the security of Fortinet FortiMail is okay for me because I believe you can't implement one hundred percent security in any solution. The initial setup for the solution also needs improvement. The setup is supposed to be simple, but then the customer starts to complain that some of the false positive emails are reaching quarantine, so my team has to configure it again. There have been instances when Fortinet FortiMail rejects valid emails because some of the service partners of the customer have not been configured accurately, so the system considered valid mails as attacks to be quarantined, so aside from improving the filters, there should also be an improvement in the categorization of emails in the server. My team has to modify the configuration so that valid emails could pass and for Fortinet FortiMail to correctly filter the SPAM traffic. A feature that could be added to Fortinet FortiMail in its next release is advanced AI, so it can analyze and decide accurately on which mail is valid and which mail is SPAM."
"An additional feature that could be added is a pop-up screen notifying you that an email has been blocked, without having to double click on it to take you there it could provide you with a summary explaining why it was on hold or why was it spam when you hover over it with your cursor."
"A room for improvement in Fortinet FortiMail is that it only has a hardware version. I also didn't find the solution scalable, so that's another area for improvement."
"The only drawback to this solution is that the firmware is frequently updated, and each update results in downtime."
"Limited ability to upgrade hardware may lead to some performance issues that might otherwise be improved."
"Fortinet FortiMail is considered overpriced by Indian rupee standards. My organization is not profit-making, and academic pricing is required, but it may not be available for security products like FortiGate."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"The sandboxing part can be improved."
 

Pricing and Cost Advice

"FortiMail is not cheap."
"There is a license required for this solution and it is on an annual basis. I am satisfied with the price."
"The price is acceptable for the support license it includes."
"Price-wise, you get what you pay for in Fortinet FortiMail. Apart from the licensing costs, no additional expenses are attached to the solution's pricing."
"My company has a three-year license for Fortinet FortiMail, including the support, but I'm not so sure of how much the solution costs because I'm not part of the procurement team. What's more important to me is the functionality and stability of Fortinet FortiMail. In terms of Fortinet FortiMail licensing, the cost is calculated based on company requirements. For example, it's based on the features you need for your environment, on capacity, how many CPUs you have, etc."
"The product's licensing part depends on the number of mailboxes and the hard disk needed by customers. The cost of the license depends on the number of mailboxes and the number of emails."
"There is either an annual or six-month charge to use this solution. Fortinet FortiMail is cheaper than Proofpoint or Cisco Security, or other email security appliances."
"Pricing is based on initial license purchase and use volume."
"It is an expensive solution. I rate the pricing a seven out of ten."
"Its price is okay. It is not too high."
"It's a yearly subscription, but the price could be better."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
7%
Government
6%
Financial Services Firm
13%
Government
10%
Computer Software Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise22
Large Enterprise14
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail?
Fortinet FortiMail is considered overpriced by Indian rupee standards. My organization is not profit-making, and academic pricing is required, but it may not be available for security products like...
What needs improvement with Fortinet FortiMail?
It can be somewhat difficult to prepare precise or very deep rules to improve security, though the product is very good.
What do you like most about Trend Micro ScanMail?
What I like the most about Trend Micro ScanMail is its easiness.
What is your experience regarding pricing and costs for Trend Micro ScanMail?
Trend Micro ScanMail is priced in the middle range—not too expensive and not too cheap. In my experience, there are more costly solutions available, but this one provides a balanced cost.
What needs improvement with Trend Micro ScanMail?
I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database.
 

Also Known As

FortiMail
ScanMail
 

Overview

 

Sample Customers

Magromer Cueros y Pieles S.A.
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Microsoft, Abnormal AI, Proofpoint and others in Email Security. Updated: September 2025.
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