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Fortinet FortiMail Logo

Fortinet FortiMail pros and cons

Vendor: Fortinet
4.3 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Fortinet FortiMail excels in anti-spam and sender reputation features, effectively blocking spam and phishing threats.
Users report a significant reduction in malicious emails, which simplifies email management and enhances security.
The integration with other Fortinet products like FortiGate enhances overall protection while providing a cohesive security package.
Users appreciate the solution's ease of use, especially when customizing content filters and profiles.
Fortinet's technical support is highly regarded, offering 24/7 availability and quick response times.

CONS

Fortinet FortiMail pricing is considered high and could be more competitive.
Deployment and configuration difficulties could be alleviated with improved resources and support.
Technical support is seen as lacking in responsiveness and efficiency.
Fortinet FortiMail could benefit from enhanced spam and threat detection, especially regarding regional language-specific spam.
There is a need for better integration and scalability within Fortinet FortiMail offerings.
 

Fortinet FortiMail Pros review quotes

Abhimanyu Das - PeerSpot reviewer
Senior Associate at a tech vendor with 10,001+ employees
Dec 21, 2025
Fortinet FortiMail positively impacts my organization by reducing mail activities such as spam and phishing, and I have noticed specific outcomes since deploying it, such as reducing my time by a minimum of 20 to 30 percent.
reviewer2013930 - PeerSpot reviewer
Head of the IT Security Division at a tech services company with 11-50 employees
Dec 10, 2025
Fortinet FortiMail is a very good product and reliable, and we find it easy to sell it.
MOHAN SUKUMAR - PeerSpot reviewer
Head of computer systems at Indian Institute of Space Science & Technology(IIST)
Apr 16, 2025
Fortinet FortiMail is rated an eight for the protection and features it provides in the on-premises setup.
Learn what your peers think about Fortinet FortiMail. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
MH
System admin at Environment Fund
Dec 23, 2024
Its threat detection capabilities have been beneficial.
Rias Majeed - PeerSpot reviewer
CTO at Exceed NetSec LLC
Mar 23, 2026
The features I find most valuable in Fortinet FortiMail include its robust security and ease of use.
ShariqJamil - PeerSpot reviewer
Technical Manager at a comms service provider with 201-500 employees
Oct 21, 2024
Fortinet utilizes specialized processing units, which network faster and sample more efficiently compared to others.
WS
IT Manager at CNE
Nov 29, 2024
FortiMail effectively filters all emails coming to our mail server, blocking malicious ones automatically.
ET
Director, Data and Privacy at Resona Merchant bank
Apr 18, 2024
The important feature is the application control, which makes administration much easier. It also has an intrusion prevention feature. There's also the wireless functionality, which works well with Huawei devices.
Syed-Ashraf - PeerSpot reviewer
National food at Qarshi industries pvt ltd
May 23, 2023
After implementing FortiMail, the spam, and malicious emails we receive have significantly reduced, making it much simpler to manage.
MOHAN SUKUMAR - PeerSpot reviewer
Head of computer systems at Indian Institute of Space Science & Technology(IIST)
Aug 16, 2023
Fortinet FortiMail is a complete product addressing mail security concerns. It helps to know spam subscriptions and create restriction policies.
 

Fortinet FortiMail Cons review quotes

Abhimanyu Das - PeerSpot reviewer
Senior Associate at a tech vendor with 10,001+ employees
Dec 21, 2025
Fortinet FortiMail can be improved in terms of its dashboard, which is small and not visually appealing, making deeper investigations difficult.
reviewer2013930 - PeerSpot reviewer
Head of the IT Security Division at a tech services company with 11-50 employees
Dec 10, 2025
In my opinion, points for improvement for Fortinet FortiMail include sometimes the speed and fine-tuning the false positive problems, especially with the signed PDF attachments and the whitelist and blacklist.
MOHAN SUKUMAR - PeerSpot reviewer
Head of computer systems at Indian Institute of Space Science & Technology(IIST)
Apr 16, 2025
Fortinet FortiMail is considered overpriced by Indian rupee standards. My organization is not profit-making, and academic pricing is required, but it may not be available for security products like FortiGate.
Learn what your peers think about Fortinet FortiMail. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
MH
System admin at Environment Fund
Dec 23, 2024
I would like the integration to be easier.
Rias Majeed - PeerSpot reviewer
CTO at Exceed NetSec LLC
Mar 23, 2026
I think they should improve Fortinet FortiMail on-premises by enhancing its user interface.
ShariqJamil - PeerSpot reviewer
Technical Manager at a comms service provider with 201-500 employees
Oct 21, 2024
Header inspection and containerization, like on-prem premises sandboxing, need enhancement.
WS
IT Manager at CNE
Nov 29, 2024
The main area for improvement is the pricing.
ET
Director, Data and Privacy at Resona Merchant bank
Apr 18, 2024
The solution's pricing could be improved.
Syed-Ashraf - PeerSpot reviewer
National food at Qarshi industries pvt ltd
May 23, 2023
I believe there is room for enhancement in content and web security features.
MOHAN SUKUMAR - PeerSpot reviewer
Head of computer systems at Indian Institute of Space Science & Technology(IIST)
Aug 16, 2023
The security products stop their operations once the subscription period expires. It is a wrong policy. If I trust a product, it has to continue working even after expiry. It should have a grace period of 30, 40, or 60 days. We can extend the subscription during those days. In some places, subscription extensions can take up to six weeks. During the renewal process, the support offered by the company is very poor. It also reduces security. We pay for the expired period but do not get protection during those times. The user of Fortinet FortiMail should have a feature to see spam names.