

Fortinet FortiMail and TitanHQ SpamTitan are competitors in the email security space, specifically in spam and phishing protection. Based on user feedback, TitanHQ SpamTitan appears to have a slight advantage due to its user-friendly interface and efficient customer support.
Features: Fortinet FortiMail offers strong anti-spam and anti-phishing protection, enhanced by sender reputation, DNS blacklist scanning, and greylisting. Integration with FortiGuard allows real-time updates, and policy-based encryption secures communications. TitanHQ SpamTitan provides similar protection using ClamAV and Bitdefender, includes robust content filtering, and enables user self-management for spam, which users find intuitive and engaging.
Room for Improvement: Fortinet FortiMail users often seek better documentation, stronger encryption features, and improved high-availability options, with integration into FortiSandbox requested. SpamTitan's interface is considered outdated, with challenges in navigation and rule specification for new users. Users also desire better false-positive management and easier report handling.
Ease of Deployment and Customer Service: Both Fortinet FortiMail and TitanHQ SpamTitan offer flexible deployment in on-premises and cloud environments. FortiMail's integration with Fortinet suite is valued yet complex without advanced knowledge. TitanHQ is praised for straightforward deployment, although its interface can be cumbersome. FortiMail's customer support can be slow and costly, whereas TitanHQ is noted for prompt and capable support.
Pricing and ROI: Fortinet FortiMail is perceived as competitively priced but higher than some alternatives, offering strong value through features and scalability. SpamTitan presents an attractive low-cost pricing model, ideal for budget-conscious organizations, maintaining essential security. Both solutions provide positive ROI, with reduced spam levels and enhanced email security, FortiMail through its comprehensive integration and SpamTitan through cost-effectiveness and efficient spam management.
It offers cost savings compared to Cisco, which was very expensive.
Mainly, they are focusing on Fortinet FortiMail and FortiAnalyzer, where the support engineers are very good.
I have direct communication with Kenyan system engineers and local support in Ethiopia, enabling good support.
Fortinet's technical support offers high-quality support.
Fortinet FortiMail is scalable and can be expanded in large environments.
The scalability of Fortinet FortiMail depends on whether you are buying a virtualized license, which allows for a scalable pay-as-you-go model, or if you are buying a box.
This stability is consistent across Fortinet products, including FortiGate firewall.
TitanHQ SpamTitan's stability is impeccable.
The transition from on-premises devices to virtual appliances may be necessary as more organizations migrate email services to the cloud.
Providing comprehensive documentation on how to deploy and configure would improve the solution.
There are also false positives issues, especially with signed PDF attachments.
The user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use.
Fortinet FortiMail is considered overpriced by Indian rupee standards.
The setup cost is a little bit costly.
It is rated highly because of its affordability and its great value.
Its threat detection capabilities have been beneficial.
Fortinet FortiMail offers capabilities like settings for mail delivery, mail filtering, spam controls, and email bursting prevention.
Fortinet FortiMail has valuable features such as on-premises deployment and click protection, and it is working properly.
The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires.
| Product | Market Share (%) |
|---|---|
| Fortinet FortiMail | 3.3% |
| TitanHQ SpamTitan | 1.2% |
| Other | 95.5% |


| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 22 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 54 |
| Midsize Enterprise | 13 |
| Large Enterprise | 10 |
As cyber attacks become more sophisticated, it is crucial for email security solutions to offer multi-layered protection. Fortinet's proven email security platform, FortiMail, is a comprehensive multi-layered threat protection solution designed to secure users from the full spectrum of email-based threats, which includes zero-day threats, credential impersonation, spam, phishing, malware, and business email compromise (BEC) attacks.
Fortinet FortiMail offers a variety of deployment models to best fit your organization’s email security needs. On-premises, private or public cloud, or hybrid email environments can be deployed and managed in-house by your team or managed by Fortinet’s data centers. FortiMail also employs virtual machines that provide robust scalability options and flexible deployment of email security infrastructure.
Fortinet FortiMail Benefits
Fortinet FortiMail provides your organization with the following benefits:
Fortinet FortiMail Benefits
Some of Fortinet FortiMail’s top features include:
Reviews from Real Users
Fortinet FortiMail stands out among its competitors for a number of reasons. Two major ones are its powerful anti-virus tool and its robust spam protection capabilities.
Flamur P., head of security management at Ipko Telecommunications, writes, "Fortinet FortiMail has a lot of valuable features. It works great. It also has an antivirus feature. Support for Fortinet FortiMail was also great when my team wanted to block some geographic IPs, but couldn't figure out how to do it. The support team provided clear communication on how to resolve that issue. Another valuable feature of Fortinet FortiMail is spam filtering which tells you how many spammy emails you've received. Based on my current use cases, I'm happy with Fortinet FortiMail."
TitanHQ SpamTitan is a next-generation robust anti-spam service that protects today’s businesses by blocking spam, spoofing, zero-day attacks, phishing, malware, and more from users' emails. SpamTitan uses the most intuitive AI-driven threat protection to keep users' networks safe and secure at all times.
TitanHQ SpamTitan Key Features:
TitanHQ SpamTitan has many valuable key features. Some of its most useful features include:
Reviews from Real Users
“The solution saves employees' time. Many of our faculty are physicians who don't have much time to check their emails, especially if they need to scroll through and delete spam mail, which can hide important messages. A cleaner inbox is easier to use and saves time, probably an hour a week per user. That might not sound like much, but we had physicians with inboxes so full of spam they stopped checking their emails, which is no longer the case. Our catch rate is up significantly, and our false positives have dropped considerably, saving the end user time.” - A PeerSpot user who is a DevOps Director at the University of Wisconsin Hospital and Clinics
“I can't tell you the number of times that their web interface has saved me. I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails. For me, several times, that has been a real lifesaver.” - Walter H., An Enterprise Architect at Unified System Solutions, Ltd.
“Its algorithms are doing a very good job in terms of the false positive rate. We have some regular mail that gets caught and some spam mail that gets through, but they're just balancing the line between spam and regular mail. We do catch a lot of spam, the amount of spam on an average day ranges from 65-85%. The Link Lock also reduces the risk when clicking on a link in an email, it removes a lot of concern about harmful links.” - A PeerSpot user who is a Cloud & Infrastructure consultant at a tech services company.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.