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Fortinet FortiMail vs Fortra's Clearswift Secure Email Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail
Ranking in Email Security
7th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
No ranking in other categories
Fortra's Clearswift Secure ...
Ranking in Email Security
41st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Email Security category, the mindshare of Fortinet FortiMail is 4.4%, down from 6.0% compared to the previous year. The mindshare of Fortra's Clearswift Secure Email Gateway is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

MOHAN SUKUMAR - PeerSpot reviewer
Secure email management improves through advanced filtering and dynamic virus scanning
Fortinet FortiMail offers capabilities like settings for mail delivery, mail filtering, spam controls, and email bursting prevention. It also allows for email forwarding, dynamic filtering, and scanning based on virus signatures. I can set varying levels of security. The tool is flexible and provides essential features for mail security and management.
PC
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Fortinet FortiMail are its virus outbreak prevention and FortiSandbox integration."
"One major benefit of the Fortinet FortiMail product is its ease of management."
"The important feature is the application control, which makes administration much easier. It also has an intrusion prevention feature. There's also the wireless functionality, which works well with Huawei devices."
"Fortinet utilizes specialized processing units, which network faster and sample more efficiently compared to others."
"We found the initial setup to be mostly straightforward."
"A full-featured email gateway solution that contains security threats reliably."
"Clean user interface and good sandbox."
"I am satisfied with both the scalability and the stability of this solution."
"A stable solution."
"Ability to create your own content-filtering policies with relative ease."
 

Cons

"FortiMail's dashboard is somewhat complex and could be made simpler."
"The solution could improve by making the UI more user-friendly and increasing spam and threat detection capabilities."
"Fortinet FortiMail is considered overpriced by Indian rupee standards. My organization is not profit-making, and academic pricing is required, but it may not be available for security products like FortiGate."
"Fortinet FortiMail should allow more flexibility with the content rules."
"The product's cybersecurity features could be better."
"I don't know if it is possible, but I would like to see Artificial Intelligence and machine learning introduced."
"Online support sometimes takes up to a week to get back to you."
"Such kinds of things, raised from the point from the objective actually, we are using Fortinet FortiMail. We don't find any kinds of challenge or difficulties, but Fortinet FortiMail is more efficient and more effective for us. I don't know for other client, but for us, Fortinet FortiMail is very effective Like, for instance, if it is possible, let's say some kind of high threat is actually encountered if it could be possible to SMBs in our smartphone, or mobile apps, kinds of thing, if Fortinet FortiMail is available to monitor the thing using from our mobile phone from our smartphone. If such kinds of things are truly included, it will be more or good for us."
"Malware needs improvement."
"FTP server and TRUST Manager functionality."
 

Pricing and Cost Advice

"This is a good solution and value for the money."
"The pricing is good."
"There is a license required for this solution and it is on an annual basis. I am satisfied with the price."
"Pricing is straight-forward and renewable without complicated pricing structures."
"There is either an annual or six-month charge to use this solution. Fortinet FortiMail is cheaper than Proofpoint or Cisco Security, or other email security appliances."
"In the future I would like it if there's a possibility to lower the price of the bandwidth and UTM. It is quite expensive."
"My company has a three-year license for Fortinet FortiMail, including the support, but I'm not so sure of how much the solution costs because I'm not part of the procurement team. What's more important to me is the functionality and stability of Fortinet FortiMail. In terms of Fortinet FortiMail licensing, the cost is calculated based on company requirements. For example, it's based on the features you need for your environment, on capacity, how many CPUs you have, etc."
"If you don't need the full bundle that includes everything, you have options for the small or medium enterprise environments."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
7%
Government
7%
Computer Software Company
18%
Government
12%
Financial Services Firm
10%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail?
Fortinet FortiMail is considered overpriced by Indian rupee standards. My organization is not profit-making, and academic pricing is required, but it may not be available for security products like...
What needs improvement with Fortinet FortiMail?
It can be somewhat difficult to prepare precise or very deep rules to improve security, though the product is very good.
Ask a question
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Also Known As

FortiMail
No data available
 

Overview

 

Sample Customers

Magromer Cueros y Pieles S.A.
Information Not Available
Find out what your peers are saying about Fortinet FortiMail vs. Fortra's Clearswift Secure Email Gateway and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.