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Barracuda Email Security Gateway vs Fortra's Clearswift Secure Email Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Security Ga...
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
DMARC Authentication Software (3rd), Secure Email Gateway (SEG) (7th)
Fortra's Clearswift Secure ...
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
Email Security (30th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Barracuda Email Security Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 9.0%, up 6.8% compared to last year.
Fortra's Clearswift Secure Email Gateway, on the other hand, focuses on Email Security, holds 1.0% mindshare, up 0.8% since last year.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Barracuda Email Security Gateway9.0%
Proofpoint Email Protection21.1%
Microsoft Defender for Office 36519.9%
Other50.0%
Secure Email Gateway (SEG)
Email Security Mindshare Distribution
ProductMindshare (%)
Fortra's Clearswift Secure Email Gateway1.0%
Microsoft Defender for Office 3658.8%
Proofpoint Email Protection8.1%
Other82.1%
Email Security
 

Featured Reviews

MM
Graduate Student at ain shams
Secures email by identifying threats and managing email policies effectively
The intuitive management interface feature makes email security policies very easy to implement as it's all about features that need to be enabled or disabled. Our investigation in any incident or mail is very useful as it provides all details about incoming mails, enabling thorough review and detection. The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails. The Impersonation license utilizes AI tools. Sometimes some phishing mails are reported as phishing, but they are not actually phishing mails. They are detected due to certain words and languages that appear suspicious but were generated by AI tools. Everyone or an advisor may use it for their own purpose or learning, even though it indicates that the mail detected is phishing when it's not.
PC
Systems Administrator at a financial services firm with 1,001-5,000 employees
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is an excellent, intelligent solution that provides maximum security from email attacks."
"The most valuable feature of Barracuda Email Security Gateway is that it blocks almost 99 percent of threats from users' email inboxes."
"Overall, this is a good product with wonderful security capabilities and I definitely recommend it."
"It can effectively combat phishing attacks, block spam, provide confirmation, and ensure operational manageability with a strong focus on product stability."
"The most valuable feature is the Antispam services, which are the basic services of spam device"
"Its backups are valuable."
"This is a good product. It works, it's reliable, and it's helpful."
"It catches a lot of things and has the ability to add domains as well as add senders and update their things."
"Go for it! I think it's an excellent product with great technical support."
"A stable solution."
"We use a few features for web proxy, and another feature is the email content filter and malware for our internal policy in the email content."
"Ability to create your own content-filtering policies with relative ease."
 

Cons

"My customers were sending OPT bulk emails and Barracuda Email Security Gateway was not able to handle it. We have to go with another different solution, such FortiMail for the task. We are implementing these combinations of the Barracuda and FortiGate, for email security. The FortiGate FortiMail security gateway we use to send only the bulk email, not for receiving emails."
"There are some times when legit emails are trapped on Barracuda and we are unable to get that information unless we actually log on to the network to find out."
"Barracuda isn't catching everything. We're still getting quite a few phishing emails, so we're looking for something else."
"Barracuda Email Security Gateway can improve reporting and anti-spam. The anti-spam engine is not working well. We are seeing a lot of problems where spam is going through the gateway. Additionally, access privilege should be given to the IT support, because they don't have a lot of privileges. We are forced to give our IT support administrative access in order to clear and deliver emails and this should not be happening."
"I would like to have better integration with third-party archival vendors to facilitate moving data in and out."
"Barracuda device has a weak distinction in its backup and recovery."
"This product can always be made more secure."
"We had an incident where we didn't want to receive any emails or spam from a certain site and email address. We selected the mail ID, and we send it to Barracuda for analysis to see if it's spam or something like that. As of now, we haven't gotten any update or notification as to what happened with it."
"I am not satisfied with Clearswift because of the lack of customer support."
"FTP server and TRUST Manager functionality."
"Malware needs improvement."
"FTP server and TRUST Manager functionality."
 

Pricing and Cost Advice

"It is a cost-effective and relatively cheap solution as compared to others. Our customers have a yearly subscription. We do have a few customers with monthly subscriptions, but they have cloud-based Email protection, which is a different type of solution. Both solutions are very good."
"The price of the solution should be reduced. The price in the USA is less than where we are. Our local distributor of the solution is manipulating the market."
"The regular pricing was initially very reasonable, but three years ago, Barracuda revised their price list and SKUs, resulting in a significant doubling of the standard prices."
"We pay between $8 and $10 USD per user per month."
"Barracuda Email Security Gateway is an affordable solution that caters to small, midsize, and high-end businesses with great revenue."
"For overall value and cost, Barracuda came in as most appropriate, price as well as services provided. In terms of price, it's average . It's not the most expensive, it's not the least expensive but it works well."
"The price of this solution is very high, but it's working fine."
"Barracuda Email Security Gateway is a cost-effective solution."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
9%
Financial Services Firm
7%
Outsourcing Company
6%
Computer Software Company
10%
Financial Services Firm
9%
Educational Organization
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise13
Large Enterprise13
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Sentinel?
Compared to the features and stability, Barracuda Email Security Gateway is affordable in terms of pricing, setup cost, and licensing.
What needs improvement with Barracuda Sentinel?
On technical aspects, I think Barracuda needs to provide a fast response to any vulnerability on the system and enhance Barracuda support. Customer support for Barracuda Email Security Gateway need...
What is your primary use case for Barracuda Sentinel?
My main use case for Barracuda Email Security Gateway is to protect our email and our email users, protecting our business from most of the sophisticated attacks like phishing attacks and spam. We ...
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Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
No data available
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
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884,976 professionals have used our research since 2012.