

Fortinet FortiMail and IRONSCALES are competitors in the email security category. IRONSCALES seems to have the upper hand in incident response and user convenience due to its advanced AI-driven features and responsive mobile app.
Features: Fortinet FortiMail offers robust spam detection via FortiGuard Antispam Service and supports session-based and application-based filtering. It provides inbound and outbound inspections and DNS blacklist scans. FortiMail integrates seamlessly with FortiGuard for updates and offers deployment in gateway, server, or transparent modes. IRONSCALES excels with AI-driven phishing detection, automated incident responses, and employee awareness training. Its mobile app enhances incident management with on-the-go capabilities.
Room for Improvement: Fortinet FortiMail could enhance its web management interface, offer better third-party integration, and simplify the deployment process. Its encryption features need further development. IRONSCALES could improve its user interface and provide better training modules in multiple languages. Users seek improved customization options for phishing awareness campaigns and more integration capabilities.
Ease of Deployment and Customer Service: Fortinet FortiMail primarily operates on-premises with limited cloud options. Its deployment is complex, particularly for large setups, and support response times are inconsistent. IRONSCALES offers deployments in public, private, and hybrid cloud environments. Users find its support responsive, though the user interface requires improvements.
Pricing and ROI: Fortinet FortiMail is cost-effective for larger organizations due to capacity-based pricing rather than per-user fees. It offers considerable ROI through reduced security breaches. IRONSCALES employs a user-based licensing model and provides good ROI by decreasing manual email analysis time, especially beneficial for high-volume email handlers.
It offers cost savings compared to Cisco, which was very expensive.
I have direct communication with Kenyan system engineers and local support in Ethiopia, enabling good support.
Mainly, they are focusing on Fortinet FortiMail and FortiAnalyzer, where the support engineers are very good.
Fortinet's technical support offers high-quality support.
Customer support for IRONSCALES is outstanding.
I would rate their technical support as very good, as they respond promptly when my team opens a ticket.
The scalability of Fortinet FortiMail depends on whether you are buying a virtualized license, which allows for a scalable pay-as-you-go model, or if you are buying a box.
Fortinet FortiMail is scalable and can be expanded in large environments.
This stability is consistent across Fortinet products, including FortiGate firewall.
The transition from on-premises devices to virtual appliances may be necessary as more organizations migrate email services to the cloud.
I do think they should work on their licensing model to offer more flexibility.
Providing comprehensive documentation on how to deploy and configure would improve the solution.
If there were clickable drill downs on specific users or specific correspondence to relate them to certain types of mails, that would be beneficial.
Having a more user-friendly UI would make it easier to identify features and options when using the tool.
Though this isn't problematic for our users, the content could be updated more frequently.
Fortinet FortiMail is considered overpriced by Indian rupee standards.
The setup cost is a little bit costly.
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
Its threat detection capabilities have been beneficial.
The features I find most valuable in Fortinet FortiMail include its robust security and ease of use.
Fortinet FortiMail positively impacts my organization by reducing mail activities such as spam and phishing.
IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
The best features of IRONSCALES are that most alerts are validated through AI, which reduces the fatigue of alerts that need to be worked on by the team handling the alerts investigation part.
IRONSCALES excels at analyzing the intention, not just the content itself, but the sender's attempt to gain user attention.
| Product | Mindshare (%) |
|---|---|
| Fortinet FortiMail | 2.6% |
| IRONSCALES | 1.9% |
| Other | 95.5% |

| Company Size | Count |
|---|---|
| Small Business | 33 |
| Midsize Enterprise | 23 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
Fortinet FortiMail is a robust email security platform offering anti-spam, antivirus, and anti-phishing capabilities. It integrates with Fortinet products to ensure seamless protection against email threats in on-premises, cloud, and hybrid environments, enhancing secure communication for businesses.
Fortinet FortiMail is designed to protect against a range of email threats including spam, phishing, and malware, ensuring email safety for organizations. It operates as both a gateway and server, allowing for secure filtering of incoming and outgoing emails. The integration with Fortinet’s suite of security tools provides a comprehensive approach to managing threats effectively, while user-friendly interfaces and detailed reporting systems aid in threat monitoring and management. Frequent updates are implemented, though scalability and web console enhancements are necessary for improved performance.
What are the key features of Fortinet FortiMail?Fortinet FortiMail is implemented by companies across industries seeking to secure their email communications. In healthcare, it protects sensitive patient information, while in finance, it safeguards transactional data against phishing attacks. Retailers utilize FortiMail to prevent data breaches from fraudulent emails, demonstrating its versatility in diverse sectors.
IRONSCALES delivers cutting-edge AI-driven email phishing detection and prevention, seamlessly integrating with Microsoft 365 for enhanced security.
IRONSCALES, with its advanced AI capabilities, focuses on email security by detecting phishing threats, mitigating business email compromises, and preventing impersonation. Its integration with Microsoft 365 strengthens spam filters, automatically responding to suspicious emails. The platform is used globally for threat inspection, quarantine, and end-user incident reporting. Staff training is enhanced through simulated phishing campaigns, offering an extra layer of protection beyond Microsoft's spam filters. Areas for improvement include better Google Suite integration, pricing adjustments, and enhanced reporting features.
What features make IRONSCALES stand out?In finance, IRONSCALES plays an essential role in safeguarding sensitive data from phishing attacks, ensuring compliance with industry standards. Educational institutions use IRONSCALES for training faculty and students on recognizing phishing attempts, thereby enhancing overall cybersecurity awareness. IT sectors leverage its capabilities for managing complex threat landscapes.
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