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Fortinet FortiMail vs IRONSCALES comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Fortinet FortiMail enhances email security with cost savings, reduced spam, efficient management, robust features, and improved productivity.
Sentiment score
5.6
Businesses find IRONSCALES offers significant ROI by saving time, reducing intervention, and enhancing cybersecurity with minimal licensing costs.
It offers cost savings compared to Cisco, which was very expensive.
System admin at Environment Fund
 

Customer Service

Sentiment score
6.5
Fortinet FortiMail support is praised for responsiveness and expertise but criticized for variability based on region and tier.
Sentiment score
7.4
IRONSCALES customer service is praised for responsiveness, knowledgeable staff, and high satisfaction, despite minor delays.
I have direct communication with Kenyan system engineers and local support in Ethiopia, enabling good support.
CTO at Malam Engineering PLC
Mainly, they are focusing on Fortinet FortiMail and FortiAnalyzer, where the support engineers are very good.
Head of the IT Security Division at a tech services company with 11-50 employees
Fortinet's technical support offers high-quality support.
System admin at Environment Fund
Customer support for IRONSCALES is outstanding.
Email Security Analyst at a computer software company with 51-200 employees
I would rate their technical support as very good, as they respond promptly when my team opens a ticket.
Systems Engineer at a tech services company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiMail is scalable for various environments, suitable for mid-sized to enterprise users with virtual and on-premise options.
Sentiment score
6.6
IRONSCALES offers seamless scalability, easy integration, and cloud-based flexibility, supporting growing businesses without performance issues or maintenance burdens.
The scalability of Fortinet FortiMail depends on whether you are buying a virtualized license, which allows for a scalable pay-as-you-go model, or if you are buying a box.
Head of the IT Security Division at a tech services company with 11-50 employees
Fortinet FortiMail is scalable and can be expanded in large environments.
Senior Cybersecurity Engineer at Kyndryl
 

Stability Issues

Sentiment score
8.3
Fortinet FortiMail is highly rated for stability, reliability, effective spam handling, and seamless integration, requiring minimal fine-tuning.
Sentiment score
8.4
IRONSCALES is praised for its stability, reliability, minimal downtime, and improved performance, enhancing operational workflows for users.
This stability is consistent across Fortinet products, including FortiGate firewall.
CTO at Malam Engineering PLC
 

Room For Improvement

Fortinet FortiMail requires interface refinement, improved features, better documentation, and enhanced integration with advanced threat detection and Fortinet’s ecosystem.
IRONSCALES needs better Google Suite integration, intuitive UI, enhanced features, multilingual support, and improved email detection accuracy.
The transition from on-premises devices to virtual appliances may be necessary as more organizations migrate email services to the cloud.
Head of computer systems at Indian Institute of Space Science & Technology(IIST)
I do think they should work on their licensing model to offer more flexibility.
CTO at Exceed NetSec LLC
Providing comprehensive documentation on how to deploy and configure would improve the solution.
CTO at Malam Engineering PLC
If there were clickable drill downs on specific users or specific correspondence to relate them to certain types of mails, that would be beneficial.
Email Security Analyst at a computer software company with 51-200 employees
Having a more user-friendly UI would make it easier to identify features and options when using the tool.
SOC LEAD at a tech vendor with 10,001+ employees
Though this isn't problematic for our users, the content could be updated more frequently.
Systems Engineer at a tech services company with 10,001+ employees
 

Setup Cost

Fortinet FortiMail offers competitive appliance-based pricing, with flexibility and reliability, though higher than open-source alternatives.
IRONSCALES offers valuable email security with high pricing, involving annual licensing and fees, considered worthwhile for phishing prevention.
Fortinet FortiMail is considered overpriced by Indian rupee standards.
Head of computer systems at Indian Institute of Space Science & Technology(IIST)
The setup cost is a little bit costly.
Senior Cybersecurity Engineer at Kyndryl
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
Systems Engineer at a tech services company with 10,001+ employees
 

Valuable Features

Fortinet FortiMail provides strong security, usability, scalability, and performance for email threat detection and content control in diverse environments.
IRONSCALES enhances email security with AI detection, Microsoft 365 integration, user-friendly features, and mobile app incident management.
Its threat detection capabilities have been beneficial.
System admin at Environment Fund
The features I find most valuable in Fortinet FortiMail include its robust security and ease of use.
CTO at Exceed NetSec LLC
Fortinet FortiMail positively impacts my organization by reducing mail activities such as spam and phishing.
Senior Cybersecurity Engineer at Kyndryl
IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
Email Security Analyst at a computer software company with 51-200 employees
The best features of IRONSCALES are that most alerts are validated through AI, which reduces the fatigue of alerts that need to be worked on by the team handling the alerts investigation part.
SOC LEAD at a tech vendor with 10,001+ employees
IRONSCALES excels at analyzing the intention, not just the content itself, but the sender's attempt to gain user attention.
Systems Engineer at a tech services company with 10,001+ employees
 

Categories and Ranking

Fortinet FortiMail
Ranking in Email Security
6th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
68
Ranking in other categories
No ranking in other categories
IRONSCALES
Ranking in Email Security
16th
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
Advanced Threat Protection (ATP) (21st), Secure Email Gateway (SEG) (7th)
 

Mindshare comparison

As of September 2026, in the Email Security category, the mindshare of Fortinet FortiMail is 2.6%, down from 3.9% compared to the previous year. The mindshare of IRONSCALES is 1.9%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Fortinet FortiMail2.6%
IRONSCALES1.9%
Other95.5%
Email Security
 

Featured Reviews

Abhimanyu Das - PeerSpot reviewer
Senior Cybersecurity Engineer at Kyndryl
Targeted email filtering has reduced spam and phishing and now saves significant investigation time
The best features of Fortinet FortiMail include its techniques and tactics, which are highly effective compared to other solutions such as Microsoft 365. Although Fortinet FortiMail may not be as advanced in some aspects, it is well recognized for its strong performance in handling spam and phishing. It performs thorough mail scanning and also offers a sandboxing feature that enhances protection. Fortinet FortiMail has had a positive impact on my organization by significantly reducing unwanted email activities such as spam and phishing. It provides accurate detection and generates results that often exceed what can be achieved through manual analysis. Since deploying Fortinet FortiMail, I have observed a reduction in investigation time by at least 20 to 30 percent.
reviewer2770017 - PeerSpot reviewer
Email Security Analyst at a computer software company with 51-200 employees
Has improved threat analysis by providing clear email correspondence history and reporting tools
The best features IRONSCALES offers are the investigation tabs, headers, and correspondence history, which stand out the most for me. The investigation tabs are valuable for my work because reporting goes a long way in terms of playbooks and having a full investigation. The investigation tab knows exactly how to put the information in a way that makes it very easy for reports to get done fast. Security awareness training is a big part of IRONSCALES. The platform offers a broad spectrum in terms of what campaigns can be run for security awareness for users as well as reporting back on how users interact with their mails and understanding where the vulnerabilities lie. IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
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Top Industries

By visitors reading reviews
Construction Company
9%
Manufacturing Company
8%
Financial Services Firm
8%
Computer Software Company
7%
Computer Software Company
14%
Manufacturing Company
11%
Outsourcing Company
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise23
Large Enterprise14
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise4
 

Questions from the Community

What needs improvement with Fortinet FortiMail?
I think they should improve Fortinet FortiMail on-premises by enhancing its user interface. Additional features they could have in the future would include advanced analytics capabilities. I do thi...
What is your primary use case for Fortinet FortiMail?
I do have a partnership with Fortinet. I have been both a partner and reseller.
What is your experience regarding pricing and costs for IRONSCALES?
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
What needs improvement with IRONSCALES?
I would really prefer to drill down more on correspondence history. It provides detailed background information to actually understand what's going on. If there were clickable drill downs on specif...
What is your primary use case for IRONSCALES?
My main use case for IRONSCALES is the UI and the convenience of having detailed information available to me. A specific example of how I use the UI and detailed information in my day-to-day work i...
 

Also Known As

FortiMail
No data available
 

Overview

 

Sample Customers

Magromer Cueros y Pieles S.A.
Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp
Find out what your peers are saying about Fortinet FortiMail vs. IRONSCALES and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.