No more typing reviews! Try our Samantha, our new voice AI agent.

Microsoft Defender for Endpoint vs Trend Micro ScanMail [EOL] comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Defender for Endp...
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
212
Ranking in other categories
Endpoint Protection Platform (EPP) (2nd), Advanced Threat Protection (ATP) (6th), Anti-Malware Tools (1st), Endpoint Detection and Response (EDR) (3rd), Microsoft Security Suite (3rd), Agentic Endpoint Security (3rd)
Trend Micro ScanMail [EOL]
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Robert Arbuckle - PeerSpot reviewer
Security Analyst III at a healthcare company with 10,001+ employees
Automatically isolates threats and integrates with logging to reduce response time
Overall, I would evaluate the Microsoft support level that I receive at probably about a seven, but that depends on the day. It has been spotty. We have had issues where the urgency level of the Microsoft support is not as high as ours, especially during a data breach or potential data breach situation. We have had issues with some of the offshore support being lackluster. One specific thing that comes to mind is we were on a support call with our CISO on the call, and the Microsoft agent, who did not actually work for Microsoft, is one of the vendors that Microsoft uses for support, said, "Just to set expectations, my lunch break is in an hour and I am going to go away then." For us, it was already ten o'clock at night and we had been working on this for a couple of hours, trying to get a security engineer on with us. For him to tell us that he was going to go away and have lunch, it was, "Okay, but go find somebody else if you need to." It was just the lackluster approach, and it seemed like he did not really care. We seem to get a lot of this when we get non-Microsoft support. I can identify areas for improvement with Microsoft Defender for Endpoint, as it is kind of a convoluted mess to try to take care of false positives. Especially when they have been identified as false positives but they keep going off over and over again. It is great for my pocketbook because it generates a lot of on-call action, but I would really prefer more sleep at two o'clock in the morning than dealing with false positives. I would say that the unified portal for managing Microsoft Defender for Endpoint is suitable for both teams as they are all in there. It would be great if they would stop moving things around and renaming things, which makes sense. The new XDR portal is pretty nice. Being able to have it central again inside of the regular Security Center without having to open up two windows is helpful. Overall, I think it is pretty good. There is always going to be something that could be improved, such as alerting and the ability to modify alerts would be a little bit helpful to have. Being able to add more data into the alerts and turn off alerts that are not as useful would be beneficial. It is hard to say what the quantitative impact the security exposure management feature has had on our company's security, because a lot of it is kind of subjective. I think we are sitting at around a fifty percent score still, and a lot of it is just kind of unusual circumstances that we cannot really implement without breaking the organization.
Jaffar Ali - PeerSpot reviewer
Director Technical Services at TechnoBIZ
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft's technical support is fantastic."
"Defender is an ideal solution for web security."
"Overall, I recommend Microsoft Defender for Endpoint due to its features and capabilities, which cover more loopholes than other EDR solutions."
"The attack surface reduction rules are the most valuable. We're able to have unattended remediation actions when the solution works side by side with a local antivirus like Microsoft Defender or Kaspersky. The attack surface reduction rules help us to proactively block and stop threats."
"I like the real-time protection features. Windows Defender will detect if there's a threat like a Trojan or something like that but Kaspersky lets it run normally."
"Microsoft Defender for Endpoint comes pre-installed in Microsoft Windows."
"Microsoft Defender for Endpoint has helped free up my SOC team to work on other projects or tasks because it has automated some things and allowed them to use that time to focus on other areas."
"It is a very advanced system based on AI. It has a very large database of places or sites on the internet where you should not go. It is continuously online."
"I like that Trend Micro ScanMail is very effective and quite strong."
"Trend Micro ScanMail is scalable at different levels."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"The pricing of Trend Micro ScanMail is average, which is fine."
"Its integration with mail platforms is valuable."
"What I like the most about Trend Micro ScanMail is its easiness."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
 

Cons

"I would appreciate agentic protection as an additional feature in the next release to protect the agents that the business creates."
"I would like to be able to set up any kind of protection I want in the firewall, any IP address or any number."
"Localization is always a challenge, especially with new products you typically want."
"It's not quite a mature solution just yet. It needs more time to grow and develop."
"Microsoft Defender for Endpoint is not as robust, and you cannot customize it much, so that's a challenge."
"It would be helpful if they included XDR features, on top of the EDR functionality."
"It is using a large space in your memory all the time. While an antivirus will use some of your memory, if they could reduce the load of the antivirus to some extent that would be good."
"The time it takes to restore the application could be improved. It has a lot of dependencies. It's not like the Microsoft security that comes with the OS. Updating through the command prompt, most of the time, it takes some time to download some of these dependencies."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"Even Trend Micro ScanMail support staff are not familiar with this product."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"The price could be better. But it would be better if they made it a little cheaper and more cost-effective."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
 

Pricing and Cost Advice

"We have a bundle where the price includes all Microsoft products."
"This product is included in the pricing for Windows."
"I do not have to purchase antivirus solutions anymore because Microsoft Defender for Endpoint is integrated into Windows and comes free."
"Its price is fair. It has approximately the same price as the other products such as Kaspersky. It is much cheaper than Malwarebytes."
"If we are acquiring everything in a single place, the front end becomes cost-effective."
"When customers haven't deployed the solution and don't have licenses, it can be expensive to start from scratch."
"The solution comes free with Microsoft Windows 10."
"Compared to ESET, the pricing for Microsoft Defender for Endpoint is on the higher side."
"It's a yearly subscription, but the price could be better."
"Its price is okay. It is not too high."
"It is an expensive solution. I rate the pricing a seven out of ten."
report
Use our free recommendation engine to learn which Anti-Malware Tools solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
Outsourcing Company
8%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business82
Midsize Enterprise44
Large Enterprise97
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
 

Questions from the Community

How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their pricing is standard.
What needs improvement with Trend Micro ScanMail?
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be...
What advice do you have for others considering Trend Micro ScanMail?
I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experience with Trend Micro ScanMail but can provide some insights. I purchased it from ...
 

Also Known As

Microsoft Defender ATP, Microsoft Defender Advanced Threat Protection, MS Defender for Endpoint, Microsoft Defender Antivirus
ScanMail
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Petrofrac, Metro CSG, Christus Health
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Microsoft, SentinelOne, OPSWAT and others in Anti-Malware Tools. Updated: October 2026.
920,769 professionals have used our research since 2012.