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Microsoft Defender for Endpoint vs Trend Micro ScanMail [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Defender for Endp...
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
212
Ranking in other categories
Endpoint Protection Platform (EPP) (2nd), Advanced Threat Protection (ATP) (5th), Anti-Malware Tools (1st), Endpoint Detection and Response (EDR) (3rd), Microsoft Security Suite (3rd)
Trend Micro ScanMail [EOL]
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Robert Arbuckle - PeerSpot reviewer
Security Analyst III at a healthcare company with 10,001+ employees
Automatically isolates threats and integrates with logging to reduce response time
Overall, I would evaluate the Microsoft support level that I receive at probably about a seven, but that depends on the day. It has been spotty. We have had issues where the urgency level of the Microsoft support is not as high as ours, especially during a data breach or potential data breach situation. We have had issues with some of the offshore support being lackluster. One specific thing that comes to mind is we were on a support call with our CISO on the call, and the Microsoft agent, who did not actually work for Microsoft, is one of the vendors that Microsoft uses for support, said, "Just to set expectations, my lunch break is in an hour and I am going to go away then." For us, it was already ten o'clock at night and we had been working on this for a couple of hours, trying to get a security engineer on with us. For him to tell us that he was going to go away and have lunch, it was, "Okay, but go find somebody else if you need to." It was just the lackluster approach, and it seemed like he did not really care. We seem to get a lot of this when we get non-Microsoft support. I can identify areas for improvement with Microsoft Defender for Endpoint, as it is kind of a convoluted mess to try to take care of false positives. Especially when they have been identified as false positives but they keep going off over and over again. It is great for my pocketbook because it generates a lot of on-call action, but I would really prefer more sleep at two o'clock in the morning than dealing with false positives. I would say that the unified portal for managing Microsoft Defender for Endpoint is suitable for both teams as they are all in there. It would be great if they would stop moving things around and renaming things, which makes sense. The new XDR portal is pretty nice. Being able to have it central again inside of the regular Security Center without having to open up two windows is helpful. Overall, I think it is pretty good. There is always going to be something that could be improved, such as alerting and the ability to modify alerts would be a little bit helpful to have. Being able to add more data into the alerts and turn off alerts that are not as useful would be beneficial. It is hard to say what the quantitative impact the security exposure management feature has had on our company's security, because a lot of it is kind of subjective. I think we are sitting at around a fifty percent score still, and a lot of it is just kind of unusual circumstances that we cannot really implement without breaking the organization.
Sabbir Rubayat - PeerSpot reviewer
Sr. Manager (Technology) at Contessabd
Has struggled with poor documentation and limited tuning options but supports basic protection needs
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be honest, it's not that effective. Their Threat Scan Engine has features that don't work properly; they have features that really don't work properly. Their solution provides writing style verification, but this solution comes with false positives 60% of the time. There is no way from their portal to fix it; you can either turn it off or turn it on. The solution has many bugs. I will recommend Microsoft first for replacing Trend Micro ScanMail, then Barracuda, but the problem with Barracuda is that for impersonation solutions, it doesn't work well. There are many features, but you cannot tune the product. Being able to tune a product is really important; such as adjusting settings to be aggressive, minimal, or to exclude certain things. These are the most important considerations when purchasing a product. When impersonation is needed, but there are false positives, there should be an option to tune the product. Barracuda and Trend Micro Deep Security lack this feature, which is pathetic.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its threat intelligence feature is beneficial. This solution smoothly integrates with SIEM."
"You get what you pay for, it's an integrated solution, and there isn't a better one on the market."
"Defender is stable enough and is competitive with the other products in the market."
"The best thing I like about it is its interaction with the other Defender products. It provides the ability to push telemetry up. It gives me endpoint visibility and allows me to take automated actions."
"The solution is highly scalable."
"One of the features which differentiates it from other EDR providers is the Automated Investigation and Response, which reduces the workload of SOC analysts or engineers. They don't have to manually investigate each and every alert on the endpoint, since it does so automatically. And you can automate the investigation part."
"Microsoft Defender for Endpoint gives us a second layer of security as well as the third layer of security."
"This solution definitely increases our security posture."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"Its integration with mail platforms is valuable."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"I like that Trend Micro ScanMail is very effective and quite strong."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"Trend Micro ScanMail is scalable at different levels."
"The pricing of Trend Micro ScanMail is average, which is fine."
"The analysis part is good."
 

Cons

"The GUI is very complex and could be more user friendly."
"Its detection is not as quick. There should also be more frequent updates."
"The UI for Microsoft Defender for Endpoint needs to be better. Integration with client dashboards is also lacking in this product, e.g. client dashboards shouldn't just be viewable from the cloud, because when the client's computer is offline, you won't be able to see the client dashboard."
"There are likely some technical improvements or features that could be added, however, I cannot say, off the top of my head, what they would be."
"The scanning is slow when it is working with incoming emails."
"I would like to be able to set up any kind of protection I want in the firewall, any IP address or any number."
"Updates are not coming out of preview quickly enough and it is holding back on the development of the product."
"On Mac, it's quite unstable and unusable; however, it's very stable for Windows."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"Even Trend Micro ScanMail support staff are not familiar with this product."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The price could be better. But it would be better if they made it a little cheaper and more cost-effective."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"The sandboxing part can be improved."
 

Pricing and Cost Advice

"I pay for it through the Windows Professional or Standard license. It is a one-time cost for me, and I use the same license."
"Its price at the moment is very good because you get a lot of value for your money, especially with the subscriptions. If you have the E1, E3, or E5 enterprise subscription, you pay per month per user, and you get almost an infinite number of solutions. If you compare the price to the number of solutions that you get, it is a very good deal."
"We have seen ROI. Most of the other competing alternatives will cost up to around $30 per user device. We average 400 devices. Therefore, the amount that we save each year is 400 times $30."
"They are now doing it on an endpoint basis. It is based on the number of endpoints, which is good."
"The base price for an E5 license, which includes Enterprise Mobility + Security E5, is $57 per user per month."
"Everybody would like to see a lower price on everything. The Slovenian market is basically an SME market with clients having up to 100 seat licenses, comprising 90% of the company. They're very price sensitive. So, the price could be cheaper."
"For me, the pricing is very good, but for management it's very expensive. Other solutions are less expensive. But when I present all the information and all the reports they say, "Well, it's expensive, but the cost-benefit is very good.""
"Microsoft Defender for Endpoint is more affordable compared to some other endpoint solutions."
"Its price is okay. It is not too high."
"It is an expensive solution. I rate the pricing a seven out of ten."
"It's a yearly subscription, but the price could be better."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Computer Software Company
9%
Comms Service Provider
8%
Financial Services Firm
13%
Manufacturing Company
10%
Comms Service Provider
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business82
Midsize Enterprise45
Large Enterprise96
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
 

Questions from the Community

How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their pricing is standard.
What needs improvement with Trend Micro ScanMail?
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be...
What advice do you have for others considering Trend Micro ScanMail?
I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experience with Trend Micro ScanMail but can provide some insights. I purchased it from ...
 

Also Known As

Microsoft Defender ATP, Microsoft Defender Advanced Threat Protection, MS Defender for Endpoint, Microsoft Defender Antivirus
ScanMail
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Petrofrac, Metro CSG, Christus Health
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Microsoft, SentinelOne, Check Point Software Technologies and others in Anti-Malware Tools. Updated: June 2026.
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