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Microsoft Defender for Office 365 vs Mimecast Mailbox Continuity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Defender for Offi...
Ranking in Email Archiving
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
53
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (2nd), Microsoft Security Suite (10th), Secure Email Gateway (SEG) (1st)
Mimecast Mailbox Continuity
Ranking in Email Archiving
7th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Email Archiving category, the mindshare of Microsoft Defender for Office 365 is 26.8%, up from 18.4% compared to the previous year. The mindshare of Mimecast Mailbox Continuity is 4.8%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Archiving Market Share Distribution
ProductMarket Share (%)
Microsoft Defender for Office 36526.8%
Mimecast Mailbox Continuity4.8%
Other68.4%
Email Archiving
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
Todd Blake - PeerSpot reviewer
Provides peace of mind and expands well but needs a better interface
It's a hosted solution. I'm not sure which version of the solution Im on at this time. I would advise others to research all the options out there and see what the best fit is. We started this mailbox continuity project before we moved to Office 365. And now that we've moved to Office 365, we kind of don't need this piece of technology in the same way that we used to need it when we had an on-prem exchange. Therefore, make sure that you actually need it and then research to find the best options. Overall, I would rate the solution seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The deployment capability is a great feature."
"Does a thorough job of examining email and URLs for malicious content."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The stability of Microsoft Defender for Office 365 is fantastic."
"My experience with customer support and technical support for Microsoft Defender for Office 365 has been excellent."
"The most valuable feature of Mimecast Mailbox Continuity is real-time alerts."
"It has all the features required for distribution, such as the ability to mail."
"Mimecast has some good support services in place."
"The security is pretty good, and that's why we're going to upgrade to an even more advanced package. We used it when we had a power issue, and it works. It has been pretty reliable, and the support has been quite good."
"The Large File Send feature comes in handy when you have to send fairly large attachments."
"We're now certain business-critical mail is perfectly protected in multiple ways."
 

Cons

"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"We still see many false positives from time to time with Microsoft Defender for Office 365, so it would be good if we can reduce those false positives and provide better workflows for our end users, as sometimes they may not know what to do when they encounter a false positive."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"Configuration requires going to a lot of places rather than just accessing one tab."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"The solution is expensive in comparison to similar solutions."
"The interface isn't the best. How everything works on the back end is confusing."
"Technical support has been slower than it was in the past, likely due to the pandemic."
"The interface and the documentation could be improved. They can also include some more training resources and content like video. While setting things up, I had to search for the information quite a bit. It took me time to find the correct way to do something. The information is there, but it is sort of all over the place. They can create a better help knowledge base or help portal. It retains your email for 45 days. They can maybe increase this duration."
"The price of the solution is expensive. It can improve by reducing the price."
 

Pricing and Cost Advice

"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
"The pricing has become expensive."
"It's a user-base subscription."
"For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
"It is much more expensive than using another solution because we have had to include some options and upgrade our license."
"Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
"From the pricing point of view, like any other product in the market, there is scope for negotiation."
"The solution could be better by simplifying the business model of their licensing. It was hard to figure out how to get the licensing done for the environment, initially."
"The price of Mimecast Mailbox Continuity is expensive."
"Its price is in the middle range. It is a structured licensing model where there are various components that you can add or choose to add or not."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise8
Large Enterprise27
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the indi...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
Microsoft is quite affordable with a lot of features available for any size organization.
What needs improvement with Microsoft Defender for Office 365?
I think that Microsoft Defender for Office 365 could be improved if it could use VirusTotal to compare the programs or anything that I download. VirusTotal helps to identify viruses, malware, troja...
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Also Known As

MS Defender for Office 365
No data available
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
DAC Beachcroft, OceanFirst, Currie & Brown, Alexander Forbes, Lagan Group, Lals Group, Greater Manchester Fire and Rescue Service, Wedlake Bell, Macmillan Cancer Support, Bech-Bruun
Find out what your peers are saying about Microsoft Defender for Office 365 vs. Mimecast Mailbox Continuity and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.