


Trellix Active Response and Microsoft Defender XDR are leading contenders in the endpoint detection and response market. Users express greater satisfaction with the features of Microsoft Defender XDR despite its higher cost.
Features: Trellix Active Response is praised for its advanced threat detection capabilities, seamless integration with existing systems, and intuitive deployment. Microsoft Defender XDR stands out for its comprehensive protection across various platforms, integrated threat intelligence, and robust suite of features.
Room for Improvement: Users of Trellix Active Response suggest enhancements in automation capabilities, incident response times, and reporting tools. Feedback for Microsoft Defender XDR indicates a need for better reporting tools, improved scalability, and a more user-friendly interface. Microsoft Defender XDR's areas for improvement seem more critical to overall user experience compared to Trellix Active Response.
Ease of Deployment and Customer Service: Trellix Active Response is recognized for straightforward deployment and responsive customer service. Users report that Microsoft Defender XDR, while feature-rich, has a steeper learning curve and mixed reviews on support efficiency.
Pricing and ROI: Trellix Active Response offers competitive upfront costs and satisfactory ROI. Microsoft Defender XDR, although priced higher, is perceived as delivering greater ROI due to its extensive feature set. Despite Trellix Active Response being more budget-friendly, the comprehensive benefits of Microsoft Defender XDR justify its higher expense for many users.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
We can quarantine and isolate a device within minutes.
Microsoft Defender XDR has saved me at least 50% of my time.
It helped stop multiple intrusion points where we would have had millions in lost revenue if the attackers got in.
While we haven't yet quantified the financial benefits, we recognize that there has been a return on investment, particularly with operational efficiencies provided by the alerts.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain.
It's critical to escalate SEV B issues immediately to a domestic engineer.
Once issues are escalated to the second or third layer, the support is much better.
I would rate technical support from Trellix Active Response as a seven because sometimes we face difficulties finding engineers quickly, leading to customer frustration.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
My concern is about the scale of events and alerts being generated, and the product is doing a very good job of only surfacing the important items for us.
Microsoft Defender XDR shows tremendous scalability, much more so than on-premises solutions.
Microsoft Defender XDR scales pretty well.
The scalability of Active Response is satisfactory.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
The service has remained consistently online, with any issues isolated to specific components, suggesting a well-designed and modular architecture.
The services within our ecosystem have been reliable, meeting their SLAs.
It provides high-fidelity signals.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
The licensing process needs improvement and clarification.
Improvements are needed in automated response capabilities.
If you have a central location where you perform one isolation method, all other potentially affected systems that have been touched may also be isolated simultaneously.
We would like Trellix to optimize the technology for these systems similarly to how it is deployed for normal endpoints.
There is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities occurring in their environment.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
There are certainly savings when using Microsoft Defender XDR, which can range from 30%, 40%, and even up to 50%.
I would rate the pricing as eight out of ten, indicating it is a reasonable cost for the product.
Microsoft purposefully obfuscates this through marketing ploys to hide costs.
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
With Microsoft threat intelligence information, it detects various types of threats, including insider attacks, malicious content, and data exfiltration.
This allows us to secure our systems in advance and proactively improve security, rather than waiting for incidents to occur.
Once we have it on the security dashboard, we can see a real-time storyline.
They notify us immediately of any vulnerabilities on the endpoints, allowing us to deploy a response quickly.
The most valuable feature of Trellix Active Response is that whenever any incident occurs, it allows us to disconnect from that particular network or area and shut down the system using commands.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.4% |
| Microsoft Defender XDR | 2.6% |
| Trellix Active Response | 0.5% |
| Other | 93.5% |

| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 26 |
| Large Enterprise | 39 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Microsoft Defender XDR is a comprehensive security solution designed to protect against threats in the Microsoft 365 environment.
It offers robust security measures, comprehensive threat detection capabilities, and an efficient incident response system. With seamless integration with other Microsoft products and a user-friendly interface, it simplifies security management tasks.
Users have found it effective in detecting and preventing various types of attacks, such as phishing attempts, malware infections, and data breaches.
Watch the Microsoft demo video here: Microsoft Defender XDR demo video.
Continuous Visibility into Your Endpoints:
Capture and monitor events, files, host flows, process objects, context, and system state changes that may be indicators of attack or dormant attack components.
Identify and Remediate Breaches Faster:
Access tools you need to quickly correct security issues. Send intelligence to analytics, operations, and forensic teams.
Target Critical Threats:
Get preconfigured and customizable actions when triggered, so you can target and eliminate threats.
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