

Omada Identity and Microsoft Entra ID Protection are leading contenders in the identity management solutions category. Omada Identity takes the lead in flexibility and governance capabilities, while Microsoft Entra ID Protection excels in integration with Microsoft infrastructure.
Features: Omada Identity offers extensive customization capabilities, comprehensive identity lifecycle management, and a wide range of out-of-the-box features suited for cloud-native applications. Microsoft Entra ID Protection provides seamless integration with Microsoft products, enhances security through multifactor authentication, and offers conditional access.
Room for Improvement: Omada Identity needs improvement in its user interface, adaptability across devices, and clarity of documentation to mitigate the steep learning curve. Microsoft Entra ID Protection could improve in identity labeling, audit log integration, and simplifying its licensing model for better user accessibility and integration with Mac devices.
Ease of Deployment and Customer Service: Omada Identity supports versatile deployment options, including on-premises and public cloud, but has mixed reviews on customer service. Microsoft Entra ID Protection focuses on cloud-based deployment, aligning with organizations emphasizing cloud integration, and is generally considered reliable, though pricing transparency can be a hurdle.
Pricing and ROI: Omada Identity is perceived as expensive for cloud deployments but offers value through comprehensive functionality and lower maintenance costs. Microsoft Entra ID Protection offers competitive pricing with bundled services like E3 and E5 plans, benefiting businesses using Microsoft's integrated approach. Both solutions demonstrate ROI by automating identity and access management, though simplifying pricing models would enhance customer clarity.
There is a return on investment in terms of time-saving, control, and ease of manageability of the environment.
If we look at one customer where we initially started, they had about four to ten employees working on IGA, and it is now almost half of it.
Omada Identity has definitely helped us save time when provisioning access for various identities.
We classified it as a critical problem, and they accepted our classification and helped us quickly.
They often refer to internal blogs, which doesn't offer much new information and can limit our capabilities in troubleshooting.
Tickets often bounce from person to person, requiring the sharing of information multiple times.
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
Maintenance is necessary, and aside from that, if there are issues with Salesforce cloud, then Omada Identity may go down.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
Since it is a cloud computing product, it can accommodate a range of company sizes, from a few users to large businesses.
There are no issues with scalability up to your license limitations.
We haven't experienced problems with Microsoft Entra ID Protection.
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
Omada Identity is a top-growing tool that is booming in the market.
Omada Identity's scalability is strong.
In terms of stability, I rate Omada Identity a nine out of ten.
We have experienced too many unexpected errors on a daily basis.
Omada Identity is a stable and reliable tool.
If there was some level of backup mechanism available with quick restore functionality, that would be beneficial.
Microsoft has not offered control over how they calculate high or low-risk scenarios.
There is no write-back feature from the cloud to local, which would allow me to use my own credentials from the cloud tenant securely.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
The deployment of Omada Identity is complex; the product is not brilliantly documented.
Entra ID Protection is not badly priced, but some clients, especially in medium to smaller scale companies in third-world countries, find it quite expensive.
Microsoft Entra ID requires additional licensing components.
The pricing for Microsoft Entra ID protection is not expensive.
They are lower than some of their competitors.
the product itself is said to have a good price, although the support can be expensive.
Having a single sign-on feature with Entra ID ensures seamless access to various applications, even those with significant security constraints.
These features ease the job of security analysts, providing a better vision of user activities and potential risks.
We use automated remediation for logon purposes and error purposes. It remediates issues and provides just-in-time access when applicable.
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
You can really do it codeless by creating a custom process with the process designer, adding the building blocks of the process designer into the process, and then getting it to work.
Technically, the product does everything one would expect from an identity and access management platform.
| Product | Market Share (%) |
|---|---|
| Omada Identity | 3.3% |
| Microsoft Entra ID Protection | 1.2% |
| Other | 95.5% |

| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 3 |
| Large Enterprise | 43 |
Microsoft Entra ID Protection enhances security through features like conditional access and multifactor authentication, optimizing identity management for enterprises. This robust solution ensures efficient control over access policies, supporting seamless integration and operational efficiency.
Microsoft Entra ID Protection provides advanced identity management, authentication, and authorization capabilities, supporting multifactor authentication and single sign-on to control digital identities effectively. It utilizes adaptive machine learning for security enhancements and automated risk-based actions, with seamless Microsoft Defender integration. Connectivity with third-party applications and real-time monitoring offers improved operational efficiency for managing large user bases. While it is a powerful tool, there is room to grow in areas such as identity labeling, password management, faster synchronization, better Mac compatibility, and improved scalability. Desired features include enhanced course availability for security training, streamlined implementation processes, and clarified interfaces.
What are the key features of Microsoft Entra ID Protection?Organizations leverage Microsoft Entra ID Protection to manage identities and access across sectors such as finance, healthcare, and technology. They integrate hybrid environments, enforcing multifactor authentication and conditional access policies, which enables them to secure digital identities and align with compliance operations. Many synchronize on-premises Active Directory with cloud services, effectively managing users, groups, and licenses.
Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.
Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.
What are the critical features of Omada Identity?
What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?
Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.
Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.
In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.
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