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Microsoft Exchange Online Protection (EOP) vs Trend Micro Cloud App Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online P...
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
40
Ranking in other categories
Email Security (6th), Anti-Malware Tools (9th)
Trend Micro Cloud App Security
Average Rating
8.2
Reviews Sentiment
6.2
Number of Reviews
9
Ranking in other categories
Application Security Tools (29th)
 

Mindshare comparison

Microsoft Exchange Online Protection (EOP) and Trend Micro Cloud App Security aren’t in the same category and serve different purposes. Microsoft Exchange Online Protection (EOP) is designed for Anti-Malware Tools and holds a mindshare of 1.2%, down 1.8% compared to last year.
Trend Micro Cloud App Security, on the other hand, focuses on Application Security Tools, holds 0.2% mindshare, up 0.0% since last year.
Anti-Malware Tools
Application Security Tools
 

Featured Reviews

Amber Worth - PeerSpot reviewer
Retrieves data from quarantines and easy to read logs with robust security features
Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information is located, it can be difficult if detailed information is lacking. Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous. Simplifying interfaces would also be appreciated.
Murali Krishnan L - PeerSpot reviewer
User-friendly solution with good scalability
We use the solution to block phishing, spam, and impersonated emails The solution's feature for high-profile users' domains helps us detect impersonated emails. Also, its API-based features help in easy integration. The solution is easy to integrate and has the best feature for high-profile…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The pre-set policies and configuration analyzer are the most valuable features."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"It offers great security against malware and other threats."
"Microsoft EOP's most valuable feature is a shared mailbox."
"We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point."
"The scalability is pretty good; it does what it is supposed to do."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"With Microsoft Exchange Online Protection, if malware is attached to a mailer, it's very easy to go into the incident alert and find out what's happening with that identity and the mail."
"I find Trend Micro Cloud App Security useful for scanning our email boxes. We can scan them one by one, which is a good feature. It's not just gateway-level protection - we integrate the email system with it. They have special protection and parameters for phishing emails."
"The solution is easy to integrate."
"Dependable with ease of integration with other security products."
"It has more intelligence features than other vendors."
"Our business emails are very important and Trend Micro Cloud App Security has provided a high level of protection. Additionally, there are updating the solution frequently."
"The most valuable feature of Trend Micro Cloud App Security is its stability across all platforms."
"Trend Micro Cloud App is easy to use and easy to install."
"Trend Micro has DLP features in it, which separates it from other solutions."
 

Cons

"If a company wants to put in line back-to-back anti-spam solutions, they need to work on that part because Microsoft recommends either you use EOP as a front line or you don't use it."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"The reporting needs a little bit of improvement."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"Some of the searchability when looking for specifics in Exchange logs is tedious."
"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive."
"They should provide separate corporate-level licenses for two to three instances."
"Documentation could be improved; product cost is quite high."
"It would be great if Trend Mail Cloud App Security would be joined with a web security solution, making it a multiple-network solution."
"For improvements, I think it would be great if Trend Micro Cloud App Security could enhance their product to be a single SASE solution. It should be similar to competitors like Palo Alto."
"In the next release, I would like to see the cost go down."
"The price of the solution could improve by being lower."
"The solution's technical support services could be better."
"The granulation of the policy setup needs to be better. Right now, it is too basic."
 

Pricing and Cost Advice

"The solution falls on the higher or more expensive side of the spectrum."
"The solution is expensive but is backed by Microsoft's reputation."
"The pricing of the solution is reasonable."
"The product's pricing is competitive for the US market."
"The product is bundled with Microsoft 365."
"Online Protection is fairly expensive."
"The solution's pricing is subscription-based rather than a yearly licensing cost. Pricing is based on the size of the environment and company and can be expensive."
"The solution is priced high and could be less expensive compared to other solutions."
"The pricing of the solution could be better."
"The cost of the license is on the high side. It's a yearly subscription."
"The product's pricing is reasonable compared to other vendors."
"The solution's price is mid-ranged."
"The price of Trend Micro Cloud App Security is expensive for regular users. There are not any hidden fees. First-time users of the solution should purchase implementation packages or professional services."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Government
8%
Manufacturing Company
8%
Performing Arts
13%
Manufacturing Company
9%
Government
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
Reporting could be one of the areas for improvement, as they could put more reporting into Microsoft Exchange Online Protection (EOP) natively rather than requiring additional licensing or connecti...
What is your primary use case for Microsoft Exchange Online Protection?
The company does work with this technology, but not me personally. I manage some other products currently, mainly in the modern workplace space, such as Azure Virtual Desktop and Microsoft 365. I d...
What do you like most about Trend Micro Cloud App Security?
The most valuable feature of Trend Micro Cloud App Security is its stability across all platforms.
What needs improvement with Trend Micro Cloud App Security?
For improvements, I think it would be great if Trend Micro Cloud App Security could enhance their product to be a single SASE solution. It should be similar to competitors like Palo Alto. The solut...
What is your primary use case for Trend Micro Cloud App Security?
We use the solution for cloud data protection, particularly for email and file-sharing systems. It integrates with Microsoft Office 365 and Google Suite to scan mailboxes for spam, viruses, and phi...
 

Also Known As

Microsoft EOP, MS Exchange Online Protection
No data available
 

Overview

 

Sample Customers

Information Not Available
MedImpact Healthcare Systems, ClubCorp USA, Copa Airlines, Aava, Azra Solutions, BSN INET Co, Ltd, Carhartt
Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. Trend Micro Cloud App Security and other solutions. Updated: July 2024.
865,295 professionals have used our research since 2012.