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Microsoft Exchange Online Protection (EOP) vs Trend Micro Cloud App Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online P...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Email Security (6th), Anti-Malware Tools (7th)
Trend Micro Cloud App Security
Average Rating
8.2
Reviews Sentiment
6.2
Number of Reviews
9
Ranking in other categories
Application Security Tools (21st)
 

Mindshare comparison

Microsoft Exchange Online Protection (EOP) and Trend Micro Cloud App Security aren’t in the same category and serve different purposes. Microsoft Exchange Online Protection (EOP) is designed for Anti-Malware Tools and holds a mindshare of 1.3%, down 2.1% compared to last year.
Trend Micro Cloud App Security, on the other hand, focuses on Application Security Tools, holds 0.1% mindshare, up 0.0% since last year.
Anti-Malware Tools
Application Security Tools
 

Featured Reviews

Amber Worth - PeerSpot reviewer
Retrieves data from quarantines and easy to read logs with robust security features
Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information is located, it can be difficult if detailed information is lacking. Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous. Simplifying interfaces would also be appreciated.
Murali Krishnan L - PeerSpot reviewer
User-friendly solution with good scalability
We use the solution to block phishing, spam, and impersonated emails The solution's feature for high-profile users' domains helps us detect impersonated emails. Also, its API-based features help in easy integration. The solution is easy to integrate and has the best feature for high-profile…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup was easy. The configuration process is very straightforward."
"Microsoft Exchange Online Protection (EOP) is the best email solution with more features and robust security, making it ideal for corporate use."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox."
"It has a really nice web-based administration console."
"It's definitely scalable."
"The security features provided by Microsoft are robust."
"I find Trend Micro Cloud App Security useful for scanning our email boxes. We can scan them one by one, which is a good feature. It's not just gateway-level protection - we integrate the email system with it. They have special protection and parameters for phishing emails."
"Our business emails are very important and Trend Micro Cloud App Security has provided a high level of protection. Additionally, there are updating the solution frequently."
"The most valuable feature of Trend Micro Cloud App Security is its stability across all platforms."
"The solution is easy to integrate."
"Dependable with ease of integration with other security products."
"Trend Micro Cloud App is easy to use and easy to install."
"Trend Micro has DLP features in it, which separates it from other solutions."
"The initial setup is pretty straightforward."
 

Cons

"The solution lacks to elaborate on its spam policies."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"The security features could be better."
"The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"It doesn't protect against everything. We do need protection for, for example, endpoints."
"If a company wants to put in line back-to-back anti-spam solutions, they need to work on that part because Microsoft recommends either you use EOP as a front line or you don't use it."
"Microsoft has some training portals, but more could be developed."
"For improvements, I think it would be great if Trend Micro Cloud App Security could enhance their product to be a single SASE solution. It should be similar to competitors like Palo Alto."
"There is room for improvement in the DLP component of Trend Micro Cloud App Security."
"The granulation of the policy setup needs to be better. Right now, it is too basic."
"In the next release, I would like to see the cost go down."
"The price of the solution could improve by being lower."
"Documentation could be improved; product cost is quite high."
"They should provide separate corporate-level licenses for two to three instances."
"It would be great if Trend Mail Cloud App Security would be joined with a web security solution, making it a multiple-network solution."
 

Pricing and Cost Advice

"The product's pricing is competitive for the US market."
"The product is expensive."
"Apart from the license fee for the solution, there are no additional costs."
"The price could be lower."
"It is a low-price solution."
"Microsoft Exchange Online Protection is a good solution at an affordable price. It is a good investment."
"Online Protection is fairly expensive."
"The product is bundled with Microsoft 365."
"The price of Trend Micro Cloud App Security is expensive for regular users. There are not any hidden fees. First-time users of the solution should purchase implementation packages or professional services."
"The solution's price is mid-ranged."
"The pricing of the solution could be better."
"The product's pricing is reasonable compared to other vendors."
"The cost of the license is on the high side. It's a yearly subscription."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
9%
Government
8%
Manufacturing Company
7%
Educational Organization
23%
Performing Arts
8%
Computer Software Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
I would like to improve the setting of rules in Microsoft Exchange Online Protection (EOP) as it is currently working fine but has room for enhancements.
What is your primary use case for Microsoft Exchange Online Protection?
I am using Microsoft Exchange Online Protection (EOP) ( /products/microsoft-exchange-online-protection-eop-reviews ) for word processing, spreadsheet management, Power BI, checking my meetings, usi...
What do you like most about Trend Micro Cloud App Security?
The most valuable feature of Trend Micro Cloud App Security is its stability across all platforms.
What needs improvement with Trend Micro Cloud App Security?
For improvements, I think it would be great if Trend Micro Cloud App Security could enhance their product to be a single SASE solution. It should be similar to competitors like Palo Alto. The solut...
What is your primary use case for Trend Micro Cloud App Security?
We use the solution for cloud data protection, particularly for email and file-sharing systems. It integrates with Microsoft Office 365 and Google Suite to scan mailboxes for spam, viruses, and phi...
 

Also Known As

Microsoft EOP, MS Exchange Online Protection
No data available
 

Overview

 

Sample Customers

Information Not Available
MedImpact Healthcare Systems, ClubCorp USA, Copa Airlines, Aava, Azra Solutions, BSN INET Co, Ltd, Carhartt
Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. Trend Micro Cloud App Security and other solutions. Updated: July 2024.
860,592 professionals have used our research since 2012.