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Microsoft Exchange Online vs OpenText GroupWise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online
Ranking in Email Applications
2nd
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
90
Ranking in other categories
No ranking in other categories
OpenText GroupWise
Ranking in Email Applications
12th
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
Wireless Email (3rd)
 

Mindshare comparison

As of May 2025, in the Email Applications category, the mindshare of Microsoft Exchange Online is 14.1%, down from 15.5% compared to the previous year. The mindshare of OpenText GroupWise is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

NancyHartman - PeerSpot reviewer
Effective collaboration achieved with versatile features and good customer service
There are always improvements needed. My personal issue with using OfficeSuite and the Exchange Server is that one has to cobble together a whole bunch of different applications. Therefore, a lot of scripting and programming knowledge is necessary. I am not an IT person; I am an educator, a trainer, a user. I want to get the work done. However, I find that the Exchange Server and possibly the way our company has set up access permissions require extensive programming knowledge. It might take six to eight weeks to get a programmer's time to build something, whereas I can use something like Smartsheet that will do everything I want without needing a programmer. Smartsheet is more end-user friendly compared to a Microsoft product. Microsoft believes an expert IT person should manage everything, however, I want to manage things on my own in a simplified way. That is not easy using the Exchange Server or Microsoft Office. It is not end-user friendly for development, and a programmer is needed. Once set up, using them as an end-user is fine. I find that the automations are not robust, and the FedRAMP systems are not robust. I have a few issues with Exchange and Office, but there's nothing I can do about it.
JN
Great security, stability, versatility expandability and low cost of ownership
About the only thing I don't like about GroupWise is the lack of a modern Linux client. Micro Focus stop their development of the Linux Client a long time because there wasn't enough demand for it. Most other solutions do not have the Linux client. I would really like to see OpenText add a modern GroupWise Linux Client back. But until they do there is the Web Client to be used in a browser.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like about Microsoft Exchange Online is that it's a very convenient solution because it's part of the Microsoft business suite. This is the first email service I've used that lasted for many years, and I'm still using it because it's very convenient and it's suitable for my needs. Microsoft Exchange Online is the best product in the world for me because I don't remember any other service that's so well-accepted."
"I have found the interface to be user-friendly and the overall simplicity valuable features."
"The most valuable feature as it encompasses all aspects of collaboration, communication, reporting, and storage."
"The reliability factor is high."
"Message trace is the most valuable feature of the product."
"The most valuable feature is being able to assign an individual a task."
"It is a stable, and highly scalable product."
"Microsoft Exchange Online's resiliency is its most valuable feature."
"I like the ease of logging best in Micro Focus GroupWise. I also like its proxy capabilities from a user level. I also like how secure Micro Focus GroupWise is."
"The cost-effectiveness of the solution is most valuable."
"Very secure with great storage capacity."
 

Cons

"The integration could be better if it could integrate well with other products and software."
"Improving the methods for inputting email signatures could be beneficial for the product."
"The pricing could be a bit lower."
"The licensing price of the solution could be lower."
"The solution could improve by making the user interface better."
"There is room for improvement in terms of security, as it could be better."
"Functionality wise, I can't really say it's improved from Exchange Online, I think it's not so much change on-premise. It's about the same. Other than that, it's the extra features that make a difference, really"
"I would like to see better security added to Microsoft Exchange Online in the area of phishing or spam emails."
"The WebAccess feature is somewhat lacking and could be improved."
"What I don't like about Micro Focus GroupWise is the removal of the Unix client. Micro Focus took that function away about ten years ago because there wasn't enough demand for it."
"Their support can be improved. It is not as good as it used to be."
 

Pricing and Cost Advice

"The license for the solution is cheap, but it could be more affordable in the long term."
"I would say the solution is reasonable and affordable."
"The price of the solution could be less expensive."
"It is a reasonable solution."
"Microsoft solutions are expensive."
"It is a cluster solution."
"The subscription fee is monthly."
"My company needs to make monthly payments towards the licensing costs attached to the product. I feel that the price of the product is affordable."
"Micro Focus GroupWise is the most affordable solution on-premises. Versus Microsoft Exchange on-premises, pricing is 20:1, so there's no comparison. Micro Focus GroupWise is cheaper, though, for my clients, it's not about the cost but the stability and security of the solution."
"It was a part of the suite, so it was very cost-effective. There were no costs beyond the licensing fee."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
8%
Government
7%
Comms Service Provider
6%
Computer Software Company
17%
Government
11%
University
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Exchange Online?
The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track comm...
What is your experience regarding pricing and costs for Microsoft Exchange Online?
The pricing for Microsoft Exchange Online is quite reasonable, in my opinion. Many licensing options are available so that we can choose based on the customer's needs. For example, if a customer on...
What needs improvement with Microsoft Exchange Online?
There are always improvements needed. My personal issue with using OfficeSuite and the Exchange Server is that one has to cobble together a whole bunch of different applications. Therefore, a lot o...
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Also Known As

Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
Micro Focus GroupWise, GroupWise
 

Overview

 

Sample Customers

Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
Heritage Oaks Bank
Find out what your peers are saying about Microsoft Exchange Online vs. OpenText GroupWise and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.