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Microsoft Exchange Online vs OpenText GroupWise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online
Ranking in Email Applications
2nd
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
89
Ranking in other categories
No ranking in other categories
OpenText GroupWise
Ranking in Email Applications
12th
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
Wireless Email (3rd)
 

Mindshare comparison

As of April 2025, in the Email Applications category, the mindshare of Microsoft Exchange Online is 14.1%, down from 15.4% compared to the previous year. The mindshare of OpenText GroupWise is 1.3%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Babatunde-Olugbode - PeerSpot reviewer
Offers good user interface and seamlessly integrates with other Microsoft services
I like its user interface. I don't struggle or face any challenges while using it. The design interface is simple. I haven't had any trouble managing it for a long time. Even if I encounter a challenge or two, I can always reach out to Microsoft for help. So, overall, it's been a very positive experience. Having everything under one account was valuable. I just had to go through cybersecurity for licensing and download everything. With one account, you can download Office and use Online features directly from your Exchange. There are security solutions in place, and we take customer data very seriously. For example, if I accidentally create a forwarding rule or send an email with an image attached, I get a notification immediately. Compliance-wise, it's quite good online. We can do many things. Even if I can't click on something or upload a specific file type, it'll still be stored for compliance or investigation purposes. So, subscribing to these features. The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track communication and see user activity. Those are the key points that have proven to be beneficial.
JN
Great security, stability, versatility expandability and low cost of ownership
About the only thing I don't like about GroupWise is the lack of a modern Linux client. Micro Focus stop their development of the Linux Client a long time because there wasn't enough demand for it. Most other solutions do not have the Linux client. I would really like to see OpenText add a modern GroupWise Linux Client back. But until they do there is the Web Client to be used in a browser.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution generally works well. We can send and receive emails just fine."
"Tech support has been great, when necessary."
"The solution is very easy to set up and quite quick to deploy."
"It has helped us because we don't have to worry about servers crashing."
"Exchange Online's most valuable features are two-step verification and security."
"The overall usage was all good."
"Message trace is the most valuable feature of the product."
"Microsoft Exchange Online's resiliency is its most valuable feature."
"The cost-effectiveness of the solution is most valuable."
"I like the ease of logging best in Micro Focus GroupWise. I also like its proxy capabilities from a user level. I also like how secure Micro Focus GroupWise is."
"Very secure with great storage capacity."
 

Cons

"The solution could be a bit cheaper."
"The pricing could be a bit lower."
"The interface is a bit confusing."
"My personal issue with using OfficeSuite and the Exchange Server is that one has to cobble together a whole bunch of different applications. Therefore, a lot of scripting and programming knowledge is necessary."
"It will be much better if the tool is integrated with OpenAI."
"There is room for improvement in terms of security, as it could be better."
"There is an annual enterprise subscription could improve by having more features."
"When you migrate from on-prem to cloud, if you choose to or are forced to do the hybrid, they need to devise a way to undo the hybrid."
"Their support can be improved. It is not as good as it used to be."
"What I don't like about Micro Focus GroupWise is the removal of the Unix client. Micro Focus took that function away about ten years ago because there wasn't enough demand for it."
"The WebAccess feature is somewhat lacking and could be improved."
 

Pricing and Cost Advice

"We bought some licenses, and some are within our package or partnership with Microsoft."
"The costs of this platform vary based on subscriptions, but it is generally reasonable."
"Microsoft Exchange Online is too expensive."
"The licensing cost increased at least 15 to 20 percent recently and it would be helpful for them to be reduced."
"It is a cluster solution."
"We have a three-year license for $25,000."
"We have a license per user scenario."
"The price is not competitive."
"Micro Focus GroupWise is the most affordable solution on-premises. Versus Microsoft Exchange on-premises, pricing is 20:1, so there's no comparison. Micro Focus GroupWise is cheaper, though, for my clients, it's not about the cost but the stability and security of the solution."
"It was a part of the suite, so it was very cost-effective. There were no costs beyond the licensing fee."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
8%
Government
7%
Comms Service Provider
6%
Computer Software Company
20%
Government
12%
University
7%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Exchange Online?
The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track comm...
What is your experience regarding pricing and costs for Microsoft Exchange Online?
The pricing for Microsoft Exchange Online is quite reasonable, in my opinion. Many licensing options are available so that we can choose based on the customer's needs. For example, if a customer on...
What needs improvement with Microsoft Exchange Online?
There are always improvements needed. My personal issue with using OfficeSuite and the Exchange Server is that one has to cobble together a whole bunch of different applications. Therefore, a lot o...
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Also Known As

Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
Micro Focus GroupWise, GroupWise
 

Overview

 

Sample Customers

Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
Heritage Oaks Bank
Find out what your peers are saying about Microsoft Exchange Online vs. OpenText GroupWise and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.