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Microsoft Exchange Online vs OpenText GroupWise comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online
Ranking in Email Applications
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
93
Ranking in other categories
No ranking in other categories
OpenText GroupWise
Ranking in Email Applications
12th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
Wireless Email (3rd)
 

Mindshare comparison

As of November 2026, in the Email Applications category, the mindshare of Microsoft Exchange Online is 9.8%, down from 12.0% compared to the previous year. The mindshare of OpenText GroupWise is 2.5%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange Online9.8%
OpenText GroupWise2.5%
Other87.7%
Email Applications
 

Featured Reviews

Yogesh Autade - PeerSpot reviewer
Senior Security Engineer at Softcell Technologies Limited
Integrated email security has improved phishing response and provides better threat visibility
Microsoft Exchange Online could be improved with more intuitive administration workflows, better troubleshooting visibility, and simpler mail flow analysis for complex environments. We would also appreciate more granular reporting, faster access to detailed message tracking data, and improved alerting around suspicious mailbox activity to help security and messaging teams investigate issues more efficiently. One area where Microsoft Exchange Online could improve is the administrative user experience. Some advanced mail flow, compliance, and troubleshooting tasks still require navigating multiple Microsoft portals. A more unified management interface and deeper integration visibility across Exchange, Defender, and Microsoft 365 security tools would make day-to-day operations more efficient for administrators and SOC teams.
JN
Consulting Manager at Technical Consulting Resources
Great security, stability, versatility, expandability and low cost of ownership.
I like the ease of login best in GroupWise. With the desktop client you can login to GroupWise independently of the PC login and it has Web Client that can be used if your prefer not to install the client or are using a PC that does not have the GroupWise Client installed. I also like its user proxy capabilities. I also like the level of security that it provides. Additionally, it comes with GroupWise Messenger for secure instant messaging to desktop or mobile devices. It integrates well with the email on your mobile devices and smart phones via GroupWise Mobile Services.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Exchange Online's resiliency is its most valuable feature."
"From the security point of view, you can specify the IP range from the area your system should be connected, and you can have the authentication based on the user certificates of your Active Directory, which improves the security, as well, and there is a flawless integration."
"It has helped us because we don't have to worry about servers crashing."
"The solution generally works well. We can send and receive emails just fine."
"The solution is easy to use and the cloud version has taken a lot of challenges away from the user."
"This solution really does save us a lot of time, and we saved a significant amount of money by using this service."
"Microsoft Exchange Online is secure and stable."
"The most valuable feature is being able to assign an individual a task."
"Very secure with great storage capacity."
"The cost-effectiveness of the solution is most valuable."
"I would advise others who are looking into implementing this product to go for it."
"The solution is very flexible and has great storage capacity."
"I like the ease of logging best in Micro Focus GroupWise. I also like its proxy capabilities from a user level. I also like how secure Micro Focus GroupWise is."
 

Cons

"Exchange Online's scalability could be improved."
"Improving the methods for inputting email signatures could be beneficial for the product."
"This product is too complex to use."
"The support could improve their response time and sometimes the phone lines are not clear because of static or noise. However, the agents are knowledgeable and very helpful."
"Microsoft Exchange Online could improve the management usage, it should be more user-friendly."
"There is room for improvement in Microsoft Exchange Online."
"The mail-blocking feature is not great and could be improved."
"There is room for improvement in terms of security, as it could be better."
"The WebAccess feature is somewhat lacking and could be improved."
"Customer support did what they could but we had some issues because it required coordination between GroupWise and SUSE Linux or the Micro Focus storage support. It became a ping pong between these two parts of the same company and was unpleasant."
"Their support can be improved. It is not as good as it used to be."
"What I don't like about Micro Focus GroupWise is the removal of the Unix client. Micro Focus took that function away about ten years ago because there wasn't enough demand for it."
 

Pricing and Cost Advice

"We have an enterprise agreement for licensing."
"Microsoft solutions are expensive."
"The costs of this platform vary based on subscriptions, but it is generally reasonable."
"The licensing price is ok, I'd rate it as four out of five."
"I think it's just awesome. There's no argument about how much value you get on the per user, for user expenditure. It's really great, I don't have any issues with it. I think it's excellent."
"The subscription fee is monthly."
"This is an expensive solution."
"In my opinion, the online license is the best one we have. It is a bundle that we have from Microsoft. It is a bit high in price."
"Micro Focus GroupWise is the most affordable solution on-premises. Versus Microsoft Exchange on-premises, pricing is 20:1, so there's no comparison. Micro Focus GroupWise is cheaper, though, for my clients, it's not about the cost but the stability and security of the solution."
"It was a part of the suite, so it was very cost-effective. There were no costs beyond the licensing fee."
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Top Industries

By visitors reading reviews
Outsourcing Company
9%
Comms Service Provider
9%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
14%
Computer Software Company
12%
Manufacturing Company
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise17
Large Enterprise41
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Exchange Online?
If I segment it into three points: low price, average, and high price, I would place Microsoft Exchange Online between average and high price.
What needs improvement with Microsoft Exchange Online?
Microsoft Exchange Online could be improved with more intuitive administration workflows, better troubleshooting visibility, and simpler mail flow analysis for complex environments. We would also a...
What is your primary use case for Microsoft Exchange Online?
Microsoft Exchange Online serves as our enterprise email hosting platform, providing secure mail flow management and centralized messaging services for users across multiple locations. From a secur...
Ask a question
Earn 20 points
 

Also Known As

Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
Micro Focus GroupWise, GroupWise
 

Overview

 

Sample Customers

Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
Heritage Oaks Bank
Find out what your peers are saying about Microsoft Exchange Online vs. OpenText GroupWise and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.