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Microsoft Exchange Online vs OpenText GroupWise comparison

Microsoft and OpenText are both solutions in the Email Applications category. Microsoft is ranked #2 with an average rating of 8.8, while OpenText is ranked #12. Microsoft holds a 10.6% mindshare in EA, compared to OpenText’s 2.2% mindshare. Additionally, 96% of Microsoft users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.
Microsoft Exchange Online
Read 92 Microsoft Exchange Online reviews
  • 4,291 Views
  • 4,119 Comparison Views
96% willing to recommend
OpenText GroupWise
Read 3 OpenText GroupWise reviews
  • 624 Views
  • 587 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on May 21, 2025

Microsoft Exchange Online and OpenText GroupWise are email collaboration tools with strengths in different areas. Microsoft Exchange Online has an upper hand in pricing and support while OpenText GroupWise offers strong features.

Features: Microsoft Exchange Online delivers integration with Microsoft services, seamless productivity, and widespread familiarity. OpenText GroupWise provides strong security, reliable offline functionality, and robust data protection.

Ease of Deployment and Customer Service: Microsoft Exchange Online offers a cloud-based model with reduced infrastructure costs and scalable solutions. Customer service is known for responsiveness and guidance. OpenText GroupWise provides on-premise and cloud options, though customer support could benefit from enhanced speed and effectiveness.

Pricing and ROI: Microsoft Exchange Online is competitively priced with a subscription model, offering a substantial ROI by integrating Microsoft tools. OpenText GroupWise entails potential higher initial costs, yet offers a promising ROI for companies prioritizing security and data continuity.

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To learn more, read our detailed Microsoft Exchange Online vs. OpenText GroupWise Report (Updated: March 2026).
Buyer's Guide
Microsoft Exchange Online vs. OpenText GroupWise
March 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online
Ranking in Email Applications
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
92
Ranking in other categories
No ranking in other categories
OpenText GroupWise
Ranking in Email Applications
12th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
Wireless Email (3rd)
 

Mindshare comparison

As of March 2026, in the Email Applications category, the mindshare of Microsoft Exchange Online is 10.6%, down from 14.4% compared to the previous year. The mindshare of OpenText GroupWise is 2.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange Online10.6%
OpenText GroupWise2.2%
Other87.2%
Email Applications
 

Featured Reviews

AM
Asad Mohammad
Assistant General Manager, IT Infrastructure at SAMI Pharmaceuticals (Pvt.) Limited.
Offers flexibility and cost-effectiveness with multiple service options but could improve support and mobile features
There are many things to consider about email management in Microsoft Exchange Online. The online management is good, the storage is sufficient, and we use most of the features such as the custom rules in Microsoft Exchange Online, which we cannot find in any other email solution. That is a very good option, as we have many options to create custom rules in Microsoft Exchange Online. Regarding security features in Microsoft Exchange Online, we also use Defender for Exchange which includes the basic Exchange Online protection that has spam and threat controls. The use of Defender is beneficial for our security. The flexibility of choosing plans in Microsoft Exchange Online is good. We have chosen the best plan for our use, including multiple licenses such as plan one and business basics, which leads us towards cost-effectiveness, and the pay-as-you-go option is more flexible. Microsoft Exchange Online is very scalable.
Read full review
JN
John Novak
Consulting Manager at Technical Consulting Resources
Great security, stability, versatility, expandability and low cost of ownership.
I like the ease of login best in GroupWise. With the desktop client you can login to GroupWise independently of the PC login and it has Web Client that can be used if your prefer not to install the client or are using a PC that does not have the GroupWise Client installed. I also like its user proxy capabilities. I also like the level of security that it provides. Additionally, it comes with GroupWise Messenger for secure instant messaging to desktop or mobile devices. It integrates well with the email on your mobile devices and smart phones via GroupWise Mobile Services.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Exchange Online is a stable product."
"Message trace is the most valuable feature of the product."
"The solution is easy to access, and you can bring your own device to access from anywhere."
"The solution generally works well. We can send and receive emails just fine."
"Intuitive in how to use."
"Microsoft Exchange Online's resiliency is its most valuable feature."
"Tech support has been great, when necessary."
"Microsoft Exchange Online is an easy-to -use email solution."
More Microsoft Exchange Online pros
"I like the ease of logging best in Micro Focus GroupWise. I also like its proxy capabilities from a user level. I also like how secure Micro Focus GroupWise is."
"The cost-effectiveness of the solution is most valuable."
"Very secure with great storage capacity."
 

Cons

"This solution involves a lot of work for an administrator. It is not always easy to find exactly what you are looking for within the system."
"The stability of the solution on Mac products has room for improvement."
"From an IT perspective, we need clearer documentation to understand the product’s configuration process."
"The solution’s pricing could be better."
"There is room for improvement in terms of optimization."
"The support from the vendor is fine. However, it could be faster, and some of the agents could be more knowledgeable, but it is a large solution, there's a lot of information that the agents have to work with. I can't always expect when I get connected to the first-level agent that they will know absolutely everything. Sometimes there's no replacement for pure experience."
"It should integrate better with social media formats."
"I don't really like the response time of the web GUI for administration."
More Microsoft Exchange Online cons
"The WebAccess feature is somewhat lacking and could be improved."
"What I don't like about Micro Focus GroupWise is the removal of the Unix client. Micro Focus took that function away about ten years ago because there wasn't enough demand for it."
"Their support can be improved. It is not as good as it used to be."
 

Pricing and Cost Advice

"They have raised their prices, and obviously, it hits our customers. Some of them are deciding to step back from Office 365. For customers who have bought the annual subscription, they are moving to the monthly subscription."
"We have a three-year license for $25,000."
"We have a license per user scenario."
"Microsoft solutions are expensive."
"I think it's just awesome. There's no argument about how much value you get on the per user, for user expenditure. It's really great, I don't have any issues with it. I think it's excellent."
"The cost is around $12 to $16 per user."
"I find it reasonably priced."
"The solution costs $12 to $16 per user per month."
More Microsoft Exchange Online pricing and cost advice
"It was a part of the suite, so it was very cost-effective. There were no costs beyond the licensing fee."
"Micro Focus GroupWise is the most affordable solution on-premises. Versus Microsoft Exchange on-premises, pricing is 20:1, so there's no comparison. Micro Focus GroupWise is cheaper, though, for my clients, it's not about the cost but the stability and security of the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
9%
Computer Software Company
8%
Manufacturing Company
7%
Educational Organization
7%
Computer Software Company
18%
University
8%
Comms Service Provider
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise16
Large Enterprise40
No data available
 

Questions from the Community

What do you like most about Microsoft Exchange Online?
The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track comm...
See all answers
What is your experience regarding pricing and costs for Microsoft Exchange Online?
If I segment it into three points: low price, average, and high price, I would place Microsoft Exchange Online between average and high price.
See all answers
What needs improvement with Microsoft Exchange Online?
There is room for improvement in Microsoft Exchange Online. Technical support for Microsoft is good, but in all fairness, I sometimes think more can be done. I have personally tried exploring with ...
See all answers
Ask a question
Earn 20 points
 

Comparisons

Google Workspace vs Microsoft Exchange Online Logo
Google Workspace vs Microsoft Exchange Online
Compared 25% of the time
Open-Xchange vs Microsoft Exchange Online Logo
Open-Xchange vs Microsoft Exchange Online
Compared 18% of the time
Amazon WorkMail vs Microsoft Exchange Online Logo
Amazon WorkMail vs Microsoft Exchange Online
Compared 10% of the time
Zimbra Collaboration vs Microsoft Exchange Online Logo
Zimbra Collaboration vs Microsoft Exchange Online
Compared 7% of the time
HCL Notes vs Microsoft Exchange Online Logo
HCL Notes vs Microsoft Exchange Online
Compared 4% of the time
More Microsoft Exchange Online Competitors
Microsoft Exchange vs OpenText GroupWise Logo
Microsoft Exchange vs OpenText GroupWise
Compared 20% of the time
Google Workspace vs OpenText GroupWise Logo
Google Workspace vs OpenText GroupWise
Compared 17% of the time
Open-Xchange vs OpenText GroupWise Logo
Open-Xchange vs OpenText GroupWise
Compared 9% of the time
HCL Notes vs OpenText GroupWise Logo
HCL Notes vs OpenText GroupWise
Compared 9% of the time
Amazon WorkMail vs OpenText GroupWise Logo
Amazon WorkMail vs OpenText GroupWise
Compared 8% of the time
More OpenText GroupWise Competitors
 

Product Reports

Buyer's Guide
Microsoft Exchange Online
March 2026
Microsoft Exchange Online reportDownload Microsoft Exchange Online product report
Buyer's Guide
Email Applications
March 2026
OpenText GroupWise reportDownload OpenText GroupWise product report
 

Also Known As

Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
Micro Focus GroupWise, GroupWise
 

Overview

Exchange Online helps protect your information with advanced capabilities. Anti-malware and anti-spam filtering protect mailboxes. Data loss prevention capabilities prevent users from mistakenly sending sensitive information to unauthorized people. Globally redundant servers, premier disaster recovery capabilities, and a team of security experts monitoring Exchange Online around the clock safeguard your data.
Microsoft
Collaboration solution that offers support for any communication over intranets, extranets and the Internet.
OpenText
 

Sample Customers

Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
Heritage Oaks Bank
Buyer's Guide
Microsoft Exchange Online vs. OpenText GroupWise
March 2026
Free Report: Microsoft Exchange Online vs. OpenText GroupWise
Find out what your peers are saying about Microsoft Exchange Online vs. OpenText GroupWise and other solutions. Updated: March 2026.
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