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Microsoft Exchange vs OpenText GroupWise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange
Ranking in Email Applications
3rd
Ranking in Wireless Email
2nd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
95
Ranking in other categories
No ranking in other categories
OpenText GroupWise
Ranking in Email Applications
12th
Ranking in Wireless Email
3rd
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Email Applications category, the mindshare of Microsoft Exchange is 9.9%, down from 11.4% compared to the previous year. The mindshare of OpenText GroupWise is 2.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange9.9%
OpenText GroupWise2.2%
Other87.9%
Email Applications
 

Featured Reviews

SJ
Manager IT Support at Naubahar Bottling Company (Pvt.) Ltd. Gujranwala Pakistan
Efficient email management with seamless integration
We previously used Microsoft Exchange but have moved to an MDN email solution due to cost and user growth Microsoft Exchange is a user-friendly and easy-to-deploy solution, which is beneficial for handling emails even without professional support. It is effective in managing email integration…
JN
Consulting Manager at Technical Consulting Resources
Great security, stability, versatility, expandability and low cost of ownership.
I like the ease of login best in GroupWise. With the desktop client you can login to GroupWise independently of the PC login and it has Web Client that can be used if your prefer not to install the client or are using a PC that does not have the GroupWise Client installed. I also like its user proxy capabilities. I also like the level of security that it provides. Additionally, it comes with GroupWise Messenger for secure instant messaging to desktop or mobile devices. It integrates well with the email on your mobile devices and smart phones via GroupWise Mobile Services.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the Outlook client very valuable. It allows me to connect to the Exchange Server and send and receive emails easily. The graphical interface is user-friendly and has a good look and feel."
"The most valuable feature of Microsoft Exchange is its communication capabilities."
"Our customers are satisfied with the features included in Microsoft Exchange."
"We have found it to be a stable solution. It is scalable and easy to install."
"The best features are that Exchange is very customer-friendly, its interface is self-explanatory, it doesn't hang, and it keeps evolving."
"The most valuable features of Microsoft Exchange are its ease of use, and simplicity of communication, and we can track communications between teams."
"Microsoft Exchange is highly stable for the end-user systems. When we move to Office 365, it will be even more stable even. There's less administration required and it's very robust. We are really quite happy in using that."
"Microsoft Exchange is comparable to the Outlook client. Both are Microsoft products, and most people are familiar with Outlook. This is why the best feature of Microsoft Exchange is the ease of use. It is more compatible with the client software, especially for Microsoft Outlook. There are a lot of features available that are required for businesses users."
"Very secure with great storage capacity."
"I like the ease of logging best in Micro Focus GroupWise. I also like its proxy capabilities from a user level. I also like how secure Micro Focus GroupWise is."
"The cost-effectiveness of the solution is most valuable."
 

Cons

"Microsoft could improve on Exchange's hybrid deployment or HCW. They need to improve on that because I was having many issues with HCW in our environment at times."
"An area for improvement would be the convenience of working with Azure services from Exchange on-premise installations."
"They could improve on the search function, it takes too much time."
"In terms of what should be improved, they should probably move to a cloud option like Office 365. We would like to get this functionality without the need to deploy complex hardware and software solutions. This should be the next thing, making Exchange more related to Office products, which are more cloud-oriented, less on-premise or desktop-oriented solutions, like the direction Google is strongly moving towards."
"More AI features would be good."
"Microsoft needs to make some modifications to meet the current needs of the environment. For example, they need to add more cell service features because people work from home during the pandemic, and certain elements should be available as a mobile service."
"In our current situation, the disappearance of sanctions would be a tangible improvement. We are basically cut off from technical support and it's very difficult to obtain any updates."
"An improvement would be to combine Exchange and Teams so that emails, calls, and chats can be integrated into one window."
"The WebAccess feature is somewhat lacking and could be improved."
"What I don't like about Micro Focus GroupWise is the removal of the Unix client. Micro Focus took that function away about ten years ago because there wasn't enough demand for it."
"Their support can be improved. It is not as good as it used to be."
 

Pricing and Cost Advice

"The price of Microsoft Exchange could improve. In Egypt, the price keeps increasing."
"Licensing fees are paid monthly."
"Licensing costs for Microsoft Exchange have increased, but are still fair. For some users, the cost is high considering the number of functions and features they will use."
"The price of Microsoft Exchange is reasonable."
"Its price is very affordable, and basically, it is the standard of the industry. We have the Exchange 365 subscription, which includes the usage of Exchange Online. I don't know the specific cost, but it is the retail price of Microsoft 365 E3 licenses. Microsoft's licensing is not very easy to understand. Microsoft changes rules every other day, which makes it difficult for us to understand the licensing not only for Exchange but also for other products. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
"Since my company is on Microsoft Cloud, we pay for the licenses per user. Compared to volume licensing, I would say the present licensing cost is not expensive."
"We renew the product license with Microsoft every three years. The cost is included within a bundle of services. It's an enterprise agreement with Microsoft."
"The solution's pricing is fine...I do think the tool offers value for money."
"Micro Focus GroupWise is the most affordable solution on-premises. Versus Microsoft Exchange on-premises, pricing is 20:1, so there's no comparison. Micro Focus GroupWise is cheaper, though, for my clients, it's not about the cost but the stability and security of the solution."
"It was a part of the suite, so it was very cost-effective. There were no costs beyond the licensing fee."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
10%
Comms Service Provider
8%
Government
8%
Computer Software Company
18%
Comms Service Provider
8%
University
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise28
Large Enterprise35
No data available
 

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Microsoft Exchange?
The initial setup was straightforward and fast.
What is your experience regarding pricing and costs for Microsoft Exchange?
I am aware of pricing aspects, and I would say it is affordable for what it is.
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Also Known As

Exchange, MS Exchange
Micro Focus GroupWise, GroupWise
 

Overview

 

Sample Customers

Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
Heritage Oaks Bank
Find out what your peers are saying about Microsoft Exchange vs. OpenText GroupWise and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.