Microsoft Power Automate vs Verint Robotic Process Automation comparison

"Workflow management is what clients select the most. It is very intuitive and pretty much drag-and-drop, so we can create escalation, decision flows, and if-else conditions pretty much by dragging and dropping boxes. Even someone who is not technical can develop a workflow for the business."

"Triggering and scheduling were pretty good. There was no real commitment with WinAutomation because the licensing was very fair and you could trigger bots very easily."

"The interface is user-friendly."

"This product is the best in terms of price and capabilities."

"I like the scalability option and the simplicity, the way we can really use the interface to easily scale up."

"Its ease of use is most valuable. A lot of the bulk functionality is done either through standalone or custom connectors and standard API processes."

"Overall, I would give Microsoft Power Automate a nine out of ten."

"The most valuable features of this solution are the cost and ease of use, it's very simple."

"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."

"The speed of the application could be improved."

"We haven't gone into depth to explore the integration with AI, so I am not really sure."

"The connectors and the integration capability can be improved. Microsoft RPA is a growing platform, and it is not yet particularly mature."

"I rate the technical support from Microsoft Power Automate a four out of five."

"Tech support could be more hands-on. Right now, they simply direct users to documentation instead of directly dealing with issues."

"The solution could use some more advanced AI tools. It's one of the solution's only weaknesses."

"There are two versions of the automation suite. You've got your cloud functionality, and you have got your on-premises functionality for legacy systems. There are a lot of functionalities between the two systems that don't cross-correlate with each other. A lot of the functionality in the cloud system is not there on the production side in the on-prem system. If they could implement some of the similar functionalities and streamline them for integration, it would be a lot easier. There should be seamless integration between the two systems."

"Microsoft could offer more AI education and training."

"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."

"The licensing model is flexible in that you can pay per automation or per user. My client receives a discount because of the large number of users and pays approximately $15 for each one."

"Due to the pricing model, the solution is more convenient than any other tools."

"This is the cheapest option among competitors. You can choose to have the RPA with attendance at $40/month with add-on's totaling about $190. There are standalone options that require someone to run the process and there are fully automated options that are integrated within the cloud."

"The licensing cost for us at this time is between $8 and $20 per user, per month."

"The price is right. If you have Office 365 It's included."

"I would rate the pricing an eight out of ten, with ten being expensive because there are charges for additional plug-ins."

"Currently, we are using the free license for testing. After everything is done, we'll buy the license."

"It comes with the Microsoft suite. I'd rate it an eight out of ten in terms of pricing."