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UiPath Platform vs Verint Robotic Process Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

UiPath Platform
Ranking in Robotic Process Automation (RPA)
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
917
Ranking in other categories
Agentic Automation (2nd), AI Agent Builders (1st), Business Orchestration and Automation Technologies (1st), AI Finance & Accounting (2nd)
Verint Robotic Process Auto...
Ranking in Robotic Process Automation (RPA)
49th
Average Rating
0.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Robotic Process Automation (RPA) category, the mindshare of UiPath Platform is 10.8%, down from 21.9% compared to the previous year. The mindshare of Verint Robotic Process Automation is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
UiPath Platform10.8%
Verint Robotic Process Automation0.8%
Other88.4%
Robotic Process Automation (RPA)
 

Featured Reviews

reviewer2761431 - PeerSpot reviewer
Manager Rpa at a retailer with 10,001+ employees
Significantly reduces manual effort and improves team workflows through automated ticketing
We've used Agent Builder, IXP, and Maestro for orchestration. We have created context-grounded searches or chatbots using context grounding, and we also use context grounding within an Agentic flow where a bot or agent reads ServiceNow tickets to determine whether it has been assigned to the right work group. If it has not been assigned correctly due to human error, it automatically reassigns it to the right group. I would assess Agentic AI's ability to extract data points as effective. We created an agent for the purpose of extracting data, though not in a document. We created what we call an email conversation agent that engages with a customer, vendor, or someone in an email conversation with a set goal of extracting specific data points for an action to be performed subsequently. The one automation we have deployed in production involves the agent interacting with team members to collect data points and create a ServiceNow ticket. We appreciate almost all features of UiPath Platform, with one of the most successful ones being the use of Coms Mining. Most of the new features related to AI have all been good, and we use Agentic. We have already created a few agents and have started to use Maestro for a few flows, though we are not yet there to orchestrate an end-to-end workflow. We have good ROI from the automations we have developed with UiPath Platform, which far exceeds the investment in the platform. It has saved us tens of thousands of hours in manual effort, making the team members happy to pursue other things of value.
Raun Kilgo - PeerSpot reviewer
Chief Information Officer, Automation Practice Manager Executive at Advantage Point Solutions LLC
It lightens the workload while giving our clients greater visibility into what's being done and how
I've used Automation Anywhere, Blue Prism, UiPath, and Pega Robotics, formerly OpenSpan. I still have ongoing projects with those, which tend to be client-driven. Verint probably works better for us because it originated in the call center world. Pega Robotics is probably the only one that can match Verint in that segment. Verint is better for call center employees or back-office workers. Depending on the use case, we could have used Automation Anywhere or UiPath. Those other solutions focus on replacing workers and automating all their tasks. Verint aims to make the workers more efficient and allow management to see what the worker is doing. You can have an equally significant impact with either approach, but I prefer the human-centered approach.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I found the UiPath Academy very valuable and it has helped us to understand the product we are working with."
"UiPath has improved my organization in many ways, helping us automate mundane and repetitive tasks, saving us lots of time, enhancing productivity, and reducing the error rate so we can complete our tasks as per client requirements."
"The key benefits are the reduction of the non-litigated tasks for our clients."
"The ability to recognize screen elements and their robot technology are both very valuable features."
"Our main projects are mostly around SAP and Excel. We have used most of the features available, especially the ones that support SAP and Excel activities. Those are the ones that we have found to be most useful."
"I have no issues with stability. UiPath improves how our infrastructure works and how stable everything is."
"UiPath has definitely assisted us in speeding up our digital transformation journey; we have been able to create a whole bunch of different components that we reuse throughout our solutions, which means that when we have great, new ideas that we want to implement into our solutions, we have now found ways to do it in such a way that we spend less time trying to implement the fixes or cool new enhancements and more time actually realizing the value, and in doing so, we have also seen a reduction in cost and an increase in FTE savings."
"UiPath has good recording features that help to create automations."
"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."
"Verint probably works better for us because it originated in the call center world."
 

Cons

"The new features or functionalities that come with UiPath upgrades don't work perfectly in the initial days. Their new releases are not stable. We always find some set of issues. I have to work with the UiPath team for a week or so to resolve the issues, and then I'm able to use it. The stabilization should be there. We expect UiPath to reduce the number of errors before rolling out new features to end-users or customers."
"Debugging mode has room for improvement."
"Improvements from product portfolio could be a product installation in an automated fashion, and support availability should be quick."
"I've struggled a lot with automating Citrix applications with UiPath."
"The biggest problem that we have when working with this solution is the selectors."
"I have used the AI functionality for PDF automations. In these processes, the bot is able to capture the data properly about 70 to 80 percent of the time. But if a document is not proper or it isn't handled the right way, the bot struggles to get the required data. UiPath has to work on this aspect so that the bot will be able to completely capture the data."
"There is a need for more videos and examples on upcoming enhancements and changes."
"At this point, we consider ourselves break even. We're a small team, so we're not able to do as much new development since we're all focused on trying to do maintenance and support of existing automations."
"Verint RPA needs a more robust toolset to create complex UIs for workers."
"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."
 

Pricing and Cost Advice

"The license cost is expensive because we have to pay for each tenant."
"The licensing fees are billed annually."
"It comes with a high cost, but the value it delivers justifies the expense."
"It's the same as what you would see on any of their list prices. There is also a corporate discount because of scale. Overall, we think it was a competitive price offering. They were the cheapest out of the three, so that's why we went with them."
"The licensing is close to optimum; however, there is room for improvement in both the cost and flexibility of the licenses."
"The licensing is very affordable, especially when you compare its benefits. I know that AI units are purchased separately. We are still trying to figure out how to track our usage and which tier or plan to go with, but overall, it is affordable in comparison to other options."
"UiPath is more expensive than other automation services, but the ROI justifies the cost."
"The solution is affordable enough to get a good return on your investment."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business251
Midsize Enterprise144
Large Enterprise672
No data available
 

Questions from the Community

Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work w...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...
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Also Known As

UiPath Maestro, UiPath Apps, UiPath Agent Builder
No data available
 

Overview

 

Sample Customers

1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
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