No more typing reviews! Try our Samantha, our new voice AI agent.

Microsoft Purview Communication Compliance vs Smarsh Enterprise Archive comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Purview Communica...
Ranking in GRC
12th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
4
Ranking in other categories
Digital Risk Protection (8th), Microsoft Security Suite (32nd)
Smarsh Enterprise Archive
Ranking in GRC
17th
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
File Archiving (6th)
 

Mindshare comparison

As of June 2026, in the GRC category, the mindshare of Microsoft Purview Communication Compliance is 1.2%, down from 1.6% compared to the previous year. The mindshare of Smarsh Enterprise Archive is 0.6%. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
Microsoft Purview Communication Compliance1.2%
Smarsh Enterprise Archive0.6%
Other98.2%
GRC
 

Featured Reviews

reviewer2840445 - PeerSpot reviewer
Data Engineering Senior Specialist at a tech vendor with 10,001+ employees
Data lineage and quality checks have streamlined team-wide collaboration and business context
The biggest friction point or frustration I have encountered with Microsoft Purview Communication Compliance is cost-wise it is acceptable, but sometimes unexpected errors will occur, though this happens very rarely. There are features I wish Microsoft Purview Communication Compliance had that it does not provide today. Enterprise-level lineage is one such feature. As of now, if Microsoft were to provide this tool for free when you buy Microsoft Fabric, I feel that would be better. This would also result in lower license costs. I do not have any changes I would make to Microsoft Purview Communication Compliance at this time.
reviewer2590137 - PeerSpot reviewer
Vice President at a financial services firm with 1-10 employees
Enhanced eDiscovery capabilities and streamlined compliance with helpful support
I do recommend Smarsh to our clients for its enhanced features and ability to meet regulatory requirements efficiently. Smaller shops have become more inclined to switch to Smarsh due to these capabilities. Smarsh has the ability to archive a wide variety of communication channels. I'd rate the solution ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Purview Communication Compliance has impacted my organization positively; it is a good tool that provides an end-to-end business view for a particular organization."
"The time it saves is very useful."
"The features I appreciate the most in Microsoft Purview Communication Compliance include the ability to build cases, give them dates, and find them based on the notes that I left behind."
"Microsoft Purview Communication Compliance helps with extra collaboration and ensures communication is within the framework."
"Customer support is excellent."
"One of the most valuable features of Smarsh Enterprise Archive is its eDiscovery capabilities."
 

Cons

"Monitoring and compliance for web applications could be improved."
"The biggest friction point or frustration I have encountered with Microsoft Purview Communication Compliance is cost-wise it is acceptable, but sometimes unexpected errors will occur, though this happens very rarely."
"The product should incorporate more automation with the help of AI."
"Microsoft Purview Communication Compliance can be improved by having more tutorials available for those who aren't used to using this platform."
"Sometimes the automated reports do not show the organization’s name, which can be confusing."
report
Use our free recommendation engine to learn which GRC solutions are best for your needs.
900,644 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Construction Company
9%
Comms Service Provider
9%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with Microsoft Purview Communication Compliance?
The biggest friction point or frustration I have encountered with Microsoft Purview Communication Compliance is cost-wise it is acceptable, but sometimes unexpected errors will occur, though this h...
What advice do you have for others considering Microsoft Purview Communication Compliance?
The scope of Microsoft Purview Communication Compliance is a team-wide workflow. The first thing I do when I open Microsoft Purview Communication Compliance is check how many workspaces are availab...
What is your experience regarding pricing and costs for Microsoft Purview Communication Compliance?
Microsoft Purview Communication Compliance is a bit expensive, $500 per license, but it is cheaper compared to products like ComplyAd, GeoComply, and ComplyAdvantage.
What is your experience regarding pricing and costs for Smarsh Enterprise Archive?
I am not directly involved with the pricing or licensing aspects, however, I have seen fee sheets and invoices sent to clients.
What needs improvement with Smarsh Enterprise Archive?
Being a compliance consultant working with multiple firms, I would like more customizable reporting options. Sometimes the automated reports do not show the organization’s name, which can be confus...
What is your primary use case for Smarsh Enterprise Archive?
We use Smarsh Enterprise Archive for record retention and surveillance. It allows us to journal all communications, ensuring that electronic communications are captured and retained for the require...
 

Overview

 

Sample Customers

Information Not Available
McLaughlin Ryder, Schanna Financial , Standard Life Investments, Lucien, Stirling & Gray
Find out what your peers are saying about RSA, OneTrust, Diligent and others in GRC. Updated: May 2026.
900,644 professionals have used our research since 2012.