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Microsoft Purview Customer Lockbox vs Proofpoint Email Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Purview Customer ...
Ranking in Office 365 Protection
7th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Proofpoint Email Protection
Ranking in Office 365 Protection
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
52
Ranking in other categories
Email Security (2nd), Security Awareness Training (2nd), Digital Risk Protection (3rd), Secure Email Gateway (SEG) (3rd)
 

Mindshare comparison

As of July 2025, in the Office 365 Protection category, the mindshare of Microsoft Purview Customer Lockbox is 1.3%, down from 2.5% compared to the previous year. The mindshare of Proofpoint Email Protection is 21.8%, up from 15.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Office 365 Protection
 

Featured Reviews

Mayeen Uddin - PeerSpot reviewer
Dashboard functionality and data processing offer value with an easy setup
We are using Microsoft Purview Customer Lockbox for email access The most important feature is data processing. I like the dashboard and the undo or multi-call feature of Microsoft Purview Customer Lockbox. The pricing for personal users is not cost-effective. It feels expensive for individual…
AhmedRamadan - PeerSpot reviewer
Optimize email security with effective sandboxing and auto Pull for quarantine
Proofpoint is used as an email security gateway for big enterprises, primarily for their on-premises servers. Many customers also use it alongside Office 365 Proofpoint offers a complete solution for email security with features like DLP, email archiving, and encryption. The most valuable…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature is data processing."
"Its anti-phishing functionality is the most valuable. Certainly, the biggest problem I have is phishing."
"The Phish Alarm button allows users to submit questionable emails for review and complete analysis."
"The stability is very good."
"The archive feature is valuable."
"I recommend all of my customers to migrate and start using Proofpoint as it is secure, minimizes risk, and eliminates phishing attacks."
"From a business perspective, the solution was very helpful as it speeded our business flow and increased email delivery."
"I would recommend Proofpoint Email Protection to others because it is useful, simple to use, and provides whatever is required."
"Provides better control over emails, especially those sent via Office 365 on the cloud."
 

Cons

"The pricing for personal users is not cost-effective."
"The flexibility of the solution can be improved."
"Proofpoint Email Protection's interface is confusing and could be improved."
"In terms of improvement, the price could be better. Additionally, more security could be implemented."
"Sometimes it detects false positives."
"We find the cost to be prohibitive."
"The solution could be improved with the addition of PLP and email encryption features."
"I would want better spear phishing protection in the essentials package."
"Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances."
 

Pricing and Cost Advice

Information not available
"The licensing is basically $8/user."
"It is on a yearly basis. Their floor for SMB doesn't matter. The user count is 100 users and below at $2,500 a year. Its cost is higher than other solutions. It is probably about 20% to 30% higher than what you would get with Microsoft. There are no additional costs. All costs are factored in. It can be improved pricing-wise so that it is affordable for the SMB market."
"The tool's pricing depends on the customer's preference, offering options for an annual license or a monthly subscription. The cost varies based on factors such as the number of users and specific requirements. Overall, the pricing is competitive."
"In general, the pricing is competitive."
"They are competitively priced, but I have been forced to get quotes for other solutions now because they haven't been responding to requests to do the work that we would like them to do."
"The licensing cost of Proofpoint Email Protection is a lot higher than other solutions, such as Barracuda."
"Pricing has recently been increased and the cost is a downside"
"The licensing model for Proofpoint Email Protection is simple. It's based on the number of users. Price-wise, Proofpoint Email Protection is a five out of ten because it's a pretty expensive solution."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Financial Services Firm
10%
Educational Organization
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Microsoft Purview Customer Lockbox?
The pricing for personal users is not cost-effective. It feels expensive for individual expenses.
What is your primary use case for Microsoft Purview Customer Lockbox?
We are using Microsoft Purview Customer Lockbox for email access.
What is your experience regarding pricing and costs for Proofpoint Email Protection?
In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.
What needs improvement with Proofpoint Email Protection?
It became very expensive due to the nature of local circumstances, and I may advise Proofpoint to adjust marketing solutions based on each country.
 

Also Known As

No data available
Proofpoint Enterprise Protection, Cofense PhishMe, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Information Not Available
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Sophos, Proofpoint, Mimecast and others in Office 365 Protection. Updated: June 2025.
860,632 professionals have used our research since 2012.