Try our new research platform with insights from 80,000+ expert users

Microsoft Purview Customer Lockbox vs Proofpoint Email Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Purview Customer ...
Ranking in Office 365 Protection
7th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Proofpoint Email Protection
Ranking in Office 365 Protection
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
51
Ranking in other categories
Email Security (3rd), Security Awareness Training (2nd), Digital Risk Protection (3rd), Secure Email Gateway (SEG) (2nd)
 

Mindshare comparison

As of April 2025, in the Office 365 Protection category, the mindshare of Microsoft Purview Customer Lockbox is 2.1%, down from 3.0% compared to the previous year. The mindshare of Proofpoint Email Protection is 18.6%, up from 17.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Office 365 Protection
 

Featured Reviews

Mayeen Uddin - PeerSpot reviewer
Dashboard functionality and data processing offer value with an easy setup
We are using Microsoft Purview Customer Lockbox for email access The most important feature is data processing. I like the dashboard and the undo or multi-call feature of Microsoft Purview Customer Lockbox. The pricing for personal users is not cost-effective. It feels expensive for individual…
AhmedRamadan - PeerSpot reviewer
Optimize email security with effective sandboxing and auto Pull for quarantine
Proofpoint is used as an email security gateway for big enterprises, primarily for their on-premises servers. Many customers also use it alongside Office 365 Proofpoint offers a complete solution for email security with features like DLP, email archiving, and encryption. The most valuable…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature is data processing."
"It was easy to set up."
"They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC."
"URL scanning and online relay service are the most valuable features of Proofpoint Email Protection."
"Proofpoint Email Protection is a good product, and its most beneficial feature is the Threat Response Auto-Pull. I also like that it's an integrated email security solution."
"Proofpoint Email Protection's initial installation is straightforward. It took us less than a day to complete the implementation."
"The setup was easy."
"The tool has improved our workflow by ensuring people receive only the emails they need for work rather than being inundated with hundreds or thousands of unnecessary emails daily."
"The most valuable features of Proofpoint Email Protection are the performance from being on the cloud."
 

Cons

"The pricing for personal users is not cost-effective."
"Sometimes it doesn't detect actual spam emails, and sometimes it catches normal emails."
"Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances."
"I want Security Awareness Training in there as a package deal. A lot of companies are starting to value email security a little bit more and take it a little bit more seriously, and the great product that we link together with a lot of these sales is a training product called Security Awareness Training. It is an upsell that we do with Proofpoint, and it is definitely something that I recommend everybody with email security to look into. It would be great if Security Awareness Training is included with the email security."
"We'd like to have the ability to create more customized reports."
"You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive."
"The solution could lower its price."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"The high cost of the product is an area of concern where improvements are required."
 

Pricing and Cost Advice

Information not available
"I rate the product price a seven on a scale of one to ten, where one is low price and ten is high price."
"The tool's pricing depends on the customer's preference, offering options for an annual license or a monthly subscription. The cost varies based on factors such as the number of users and specific requirements. Overall, the pricing is competitive."
"The end customer is buying our solution, which can be for monthly or annual usage depending on our payment and business model."
"It is on a yearly basis. Their floor for SMB doesn't matter. The user count is 100 users and below at $2,500 a year. Its cost is higher than other solutions. It is probably about 20% to 30% higher than what you would get with Microsoft. There are no additional costs. All costs are factored in. It can be improved pricing-wise so that it is affordable for the SMB market."
"Proofpoint is fairly expensive."
"The licensing model for Proofpoint Email Protection is simple. It's based on the number of users. Price-wise, Proofpoint Email Protection is a five out of ten because it's a pretty expensive solution."
"In general, the pricing is competitive."
"The solution is expensive."
report
Use our free recommendation engine to learn which Office 365 Protection solutions are best for your needs.
845,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Educational Organization
30%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Microsoft Purview Customer Lockbox?
The pricing for personal users is not cost-effective. It feels expensive for individual expenses.
What is your primary use case for Microsoft Purview Customer Lockbox?
We are using Microsoft Purview Customer Lockbox for email access.
What is your experience regarding pricing and costs for Proofpoint Email Protection?
In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.
What needs improvement with Proofpoint Email Protection?
In terms of improvement, the price could be better. Additionally, more security could be implemented.
 

Also Known As

No data available
Proofpoint Enterprise Protection, Cofense PhishMe, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Information Not Available
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Proofpoint, Sophos, TitanHQ and others in Office 365 Protection. Updated: March 2025.
845,406 professionals have used our research since 2012.