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Proofpoint Email Protection pros and cons

Vendor: Proofpoint
4.2 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

Proofpoint Email Protection effectively identifies and blocks phishing emails, ensuring organizations are better protected from breaches.
Its URL rewriting and time-of-click analysis are impressive features that significantly improve email safety.
The service enhances productivity by reducing the number of phishing and spam emails users receive, allowing them to focus on work.
Proofpoint Email Protection's scalability and ease of setup allow for seamless onboarding and offboarding of users.
The advanced anti-spam, antivirus, and comprehensive threat prevention capabilities contribute to its strong detection and prevention record.

CONS

Proofpoint Email Protection is criticized for its high cost, making it prohibitive for low-size or mid-level organizations.
There are concerns about missed phishing attacks, with users noting that Proofpoint Email Protection struggles to detect certain threats effectively.
False positives remain an issue with Proofpoint Email Protection, causing regular interruptions in email operations.
Some users find that the scalability of Proofpoint Email Protection requires detailed planning and can present challenges.
Integration and customization capabilities are noted as complex, often needing additional expertise for effective management.
 

Proofpoint Email Protection Pros review quotes

KW
Information Security Officer at UC San Diego Health System
Dec 23, 2019
The most valuable feature is the ability to remove bad messages that were delivered, prior to being classified as unwanted.
reviewer1261605 - PeerSpot reviewer
Director at a tech services company with 51-200 employees
Jan 22, 2020
The anti-spam features are excellent on the email firewalls.
reviewer1050960 - PeerSpot reviewer
CISO at a retailer with 1,001-5,000 employees
Jul 22, 2020
The initial implementation is pretty easy to handle.
Learn what your peers think about Proofpoint Email Protection. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
reviewer1458411 - PeerSpot reviewer
Network Security Engineer at a tech services company with 11-50 employees
Nov 25, 2020
They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC.
LB
Chief Information Security Officer at a university with 1,001-5,000 employees
Dec 8, 2020
Its anti-phishing functionality is the most valuable. Certainly, the biggest problem I have is phishing.
it_user1272951 - PeerSpot reviewer
Security Professional at Qatar Computer Services WLL
Jan 11, 2021
The most valuable features are the business email compromise protection and targeted attack prevention.
it_user1309926 - PeerSpot reviewer
Head of IT Department at a construction company with 1,001-5,000 employees
Feb 15, 2021
I like all the features with Proofpoint, such as how it filters the spam and marketing mail, lost reality mail, blocks phishing attacks, blocks malicious attachments, and stops phishing links. Also it can defend against the business email compromise impersonation technique. It is a complete solution for all email attacks. It filters for the bad, malicious attachments. If there is any executable file, it can be deleted. It is a good, complete solution.
Jan 25, 2021
The solution scales quite well.
reviewer1501215 - PeerSpot reviewer
Principal Consultant at a tech services company with 201-500 employees
Mar 2, 2021
Proofpoint is the main tool for blocking spam because it denies the connection altogether.
reviewer1515735 - PeerSpot reviewer
Information Technology Help Desk Technician at a consumer goods company with 51-200 employees
Mar 19, 2021
The solution offers very good flexibility. You can blacklist or whitelist with ease.
 

Proofpoint Email Protection Cons review quotes

KW
Information Security Officer at UC San Diego Health System
Dec 23, 2019
Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances.
reviewer1261605 - PeerSpot reviewer
Director at a tech services company with 51-200 employees
Jan 22, 2020
The solution could be improved with the addition of PLP and email encryption features.
reviewer1050960 - PeerSpot reviewer
CISO at a retailer with 1,001-5,000 employees
Jul 22, 2020
We find the cost to be prohibitive.
Learn what your peers think about Proofpoint Email Protection. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
reviewer1458411 - PeerSpot reviewer
Network Security Engineer at a tech services company with 11-50 employees
Nov 25, 2020
They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does.
LB
Chief Information Security Officer at a university with 1,001-5,000 employees
Dec 8, 2020
It has too many screens. It is kind of a conglomeration of products. In other words, they built product A, product B, and product C, and they are yet to integrate them into a single administrative console. I would certainly like to see a more seamless administrative interface. I would also like to see them include more bang for the buck, by including features like email fraud protection, rather than making their product so piecemeal, where you are buying little pieces. I agree with the idea of having multiple tiers or layers, but maybe as small, medium, and large, as opposed to an a la carte menu.
it_user1272951 - PeerSpot reviewer
Security Professional at Qatar Computer Services WLL
Jan 11, 2021
The largest complaint that we hear from our customers is that there is no local support.
it_user1309926 - PeerSpot reviewer
Head of IT Department at a construction company with 1,001-5,000 employees
Feb 15, 2021
The reporting section could be enhanced. I like some reports but if they could allow us to create custom reports with more flexibility it would enhance the reports more.
Jan 25, 2021
The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere.
reviewer1501215 - PeerSpot reviewer
Principal Consultant at a tech services company with 201-500 employees
Mar 2, 2021
It's scalable, but the devil's in the details — you have to know your email volumes.
reviewer1515735 - PeerSpot reviewer
Information Technology Help Desk Technician at a consumer goods company with 51-200 employees
Mar 19, 2021
The Secure Mail aspect should have an Outlook add-in, instead of an external dashboard that outside users have to access.