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Proofpoint Email Protection vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Proofpoint Email Protection effectively reduced threats and costs, excelling in phishing defense, leading to significant efficiency improvements.
Sentiment score
5.9
Trend Micro Worry-Free Services Suites efficiently manages 200 endpoints in two hours with a robust central management console.
 

Customer Service

Sentiment score
7.1
Proofpoint Email Protection's customer service is praised for responsiveness and expertise, though some report slow responses or portal issues.
Sentiment score
5.1
Trend Micro Worry-Free Services support is knowledgeable yet hindered by time zone delays and repetitive questions, needing improved hours.
I am familiar with the granular policy control feature of Proofpoint Email Protection, and I find their support excellent for modifying those policies.
Support is extremely good, but there is room for improvement.
 

Scalability Issues

Sentiment score
7.5
Proofpoint Email Protection excels in adaptability and scalability, serving both small and large enterprises with ease and flexibility.
Sentiment score
6.3
Trend Micro Worry-Free Services Suites is praised for scalability but occasionally hindered by internet and cloud dependence.
Proofpoint is scalable for multi-site organizations with thousands of users.
 

Stability Issues

Sentiment score
8.2
Users rate Proofpoint Email Protection highly for reliability and performance, with minor UI challenges and rare stability issues.
Sentiment score
6.9
Trend Micro Worry-Free Services Suites is generally stable and reliable, but automatic updates can cause 'protection at risk' warnings.
 

Room For Improvement

Proofpoint Email Protection struggles with setup complexity, feature enhancements, pricing issues, and requires improved support and interface design.
Trend Micro faces issues with system performance, integration, support, and high costs, with needed enhancements in several areas.
Proofpoint could expand its phishing detection capabilities to improve its efficiency.
More security could be implemented.
I believe they still need to improve by consolidating some portals, as currently, you have to log in separately to a few of them.
The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue.
 

Setup Cost

Proofpoint Email Protection is considered costly, with pricing starting at $8 per user and varying by features.
Trend Micro Worry-Free Services Suites has mid-range pricing, seen as affordable by some but costly compared to competitors.
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Additional costs do come in, but it enhances security.
The pricing of Trend Micro is a little bit higher compared to Sophos.
 

Valuable Features

Proofpoint Email Protection offers advanced threat defense, user-friendly interface, and seamless Office 365 integration for comprehensive email security.
Trend Micro Worry-Free Services offers comprehensive protection with user-friendly features, seamless integration, but pricing is a concern.
The most beneficial feature of Proofpoint Email Protection is mostly spam filtering; it was very efficient, and we were very happy with the functionality as only relevant emails were allowed for mailboxes.
I appreciate that it's the industry leader, and its firewalling is very easy to manage and implement.
The main feature I find most effective is that Proofpoint Email Protection scans emails and quarantines the doubtful ones.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
We can get in-depth details of the emails going in and out, and we can create rules.
 

Categories and Ranking

Proofpoint Email Protection
Ranking in Email Security
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Security Awareness Training (2nd), Digital Risk Protection (3rd), Office 365 Protection (2nd), Secure Email Gateway (SEG) (3rd)
Trend Micro Worry-Free Serv...
Ranking in Email Security
13th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Endpoint Protection Platform (EPP) (19th), Managed Detection and Response (MDR) (10th), Extended Detection and Response (XDR) (14th)
 

Mindshare comparison

As of October 2025, in the Email Security category, the mindshare of Proofpoint Email Protection is 8.2%, down from 9.0% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Proofpoint Email Protection8.2%
Trend Micro Worry-Free Services Suites0.3%
Other91.5%
Email Security
 

Featured Reviews

AhmedRamadan - PeerSpot reviewer
Optimize email security with effective sandboxing and auto Pull for quarantine
Proofpoint is used as an email security gateway for big enterprises, primarily for their on-premises servers. Many customers also use it alongside Office 365 Proofpoint offers a complete solution for email security with features like DLP, email archiving, and encryption. The most valuable…
Mohammed Zain - PeerSpot reviewer
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
8%
Government
6%
Computer Software Company
16%
Comms Service Provider
10%
Security Firm
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise13
Large Enterprise17
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Proofpoint Email Protection?
In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.
What needs improvement with Proofpoint Email Protection?
I believe they still need to improve by consolidating some portals, as currently, you have to log in separately to a few of them.
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

Also Known As

Proofpoint Enterprise Protection, Cofense PhishMe, Proofpoint Digital Protection
No data available
 

Overview

 

Sample Customers

Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Information Not Available
Find out what your peers are saying about Proofpoint Email Protection vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.