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Microsoft Remote Desktop Services vs VMware vSphere comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.3
Microsoft Intune enhances efficiency and security while reducing costs, resources, and hardware needs, offering excellent integration and productivity.
Sentiment score
3.9
Users experience mixed ROI with Microsoft Remote Desktop Services, valuing connectivity but noting high costs and available alternatives.
Sentiment score
6.7
VMware vSphere boosts efficiency, lowering costs and hardware needs, ensuring rapid ROI and long-term financial benefits despite initial investment.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
Importantly, when someone leaves the company, it helps protect document access on their devices.
Channels & Alliances Head at Link Development
By unlocking a locked situation, I mean we couldn't connect to a server in any other way, so we had to use RDP.
AWS Architect at a tech vendor with 10,001+ employees
We can say 10% is the approximate amount of savings because most of the things are automated and streamlined, so the manual work is eliminated in most cases.
Sr. Technical Architect at StarOne IT Solutions
 

Customer Service

Sentiment score
5.8
Microsoft Intune support receives mixed reviews with praise for premium plans but concerns about slow responses and inconsistent quality.
Sentiment score
3.3
Microsoft Remote Desktop Services is user-friendly, with mixed support experiences; community resources and in-house expertise are often preferred.
Sentiment score
6.7
VMware vSphere's support is mixed: knowledgeable yet inconsistent, with delays and concerns on language and availability post-Broadcom acquisition.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
Priority one issues are usually addressed by engineers within one to two hours.
Server Support Engineer at CIPL - Corporate Infotech Pvt Ltd
Recently, support has been less friendly and slower, especially after the company was acquired by Broadcom.
Revenue Operations Specialist at KK AGC
If we have issues, the support tends to be unreliable
Technical Assistant at EOCD
 

Scalability Issues

Sentiment score
6.7
Microsoft Intune offers seamless scalability for various organization sizes, efficiently managing devices with flexible licensing and high user ratings.
Sentiment score
6.3
Microsoft Remote Desktop Services scales well for small to medium businesses, but faces challenges with bandwidth in larger setups.
Sentiment score
7.2
VMware vSphere offers excellent scalability and flexibility, enabling seamless growth despite potential licensing constraints, adapting to diverse infrastructures.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
My impression is that most of the solutions, especially today, make sense for large corporations with 2000 seats or more.
CEO & Owner at Mono AS
Scaling is easy, whether it is hyperconverged or a three-tier architecture.
Manager of Solutions and Support at Esconet Technologies Pvt. Ltd.
VMware vSphere is highly scalable in terms of the number of users and the number of servers it can handle.
Revenue Operations Specialist at KK AGC
It is a highly scalable solution.
Technical Assistant at EOCD
 

Stability Issues

Sentiment score
6.7
Microsoft Intune is considered reliable and robust, despite occasional bugs and performance issues, with improvements over earlier versions.
Sentiment score
7.8
Microsoft Remote Desktop Services is stable, reliable, rarely crashes, and generally maintains high performance, despite occasional initialization issues.
Sentiment score
7.9
VMware vSphere is reliable, with issues mainly due to third-party hardware, and frequent updates enhance stability and performance.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
Microsoft Intune has been very stable.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
It is a very stable hypervisor solution.
Manager of Solutions and Support at Esconet Technologies Pvt. Ltd.
While they are generally stable, if outages occur, they tend to be due to brands like HP or Dell, not VMware vSphere itself.
Revenue Operations Specialist at KK AGC
Mostly we don't have issues, but sometimes we have faced some stability issues because of some bugs and some CPU compatibility issues with Intel CPUs.
IT Director at Def Industry
 

Room For Improvement

Microsoft Intune needs improved reporting, third-party integration, non-Windows management, security policies, navigation, and better pricing and support.
Users seek enhanced stability, security, UI, network optimization, and cross-platform compatibility for Microsoft Remote Desktop Services.
VMware vSphere is costly and complex, facing performance, integration, and upgrade challenges, limiting accessibility for smaller enterprises.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
On macOS, we sometimes experience keyboard connectivity issues.
AWS Architect at a tech vendor with 10,001+ employees
Microsoft Remote Desktop Services can be improved by better integrating it within Teams or providing a Teams integration to connect to customer support teams or other systems' accesses using Remote Desktop internally, rather than as a separate individual tool.
technology consultant at Bank of America
It should be easier to create a template and duplicate users.
CEO & Owner at Mono AS
The cost changed from perpetual to subscription, and there is a need for alternative solutions.
Manager of Solutions and Support at Esconet Technologies Pvt. Ltd.
Another area is the stability during upgrades from older versions to newer versions, where we face issues.
Manager of Systems at Sir Syed University of Engineering and Technology
Sometimes, it is difficult to find documentation for specific tools and solutions.
Server Support Engineer at CIPL - Corporate Infotech Pvt Ltd
 

Setup Cost

Microsoft Intune provides cost-effective pricing, especially when bundled with Office 365, with average subscriptions at $7 per user.
Microsoft RDS pricing varies by licensing model; enterprises find it moderately costly yet valuable for comprehensive enterprise use.
VMware vSphere's complex pricing offers flexibility and features, but businesses should evaluate needs to avoid unnecessary costs.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
These licenses are not cheap, as they add up in cost.
Chief Technology Officer at a computer software company with 11-50 employees
Many customers are trying to avoid it due to its high cost.
Technical Assistant at EOCD
Costs significantly increased from perpetual to subscription, with prices rising by two to three times over three to five years.
Manager of Solutions and Support at Esconet Technologies Pvt. Ltd.
The solution is too expensive.
Revenue Operations Specialist at KK AGC
 

Valuable Features

Microsoft Intune integrates with Microsoft services, simplifying deployment and enhancing security for seamless cloud management and robust resource control.
Microsoft Remote Desktop Services provides secure, scalable remote access with seamless Windows integration, enhancing efficiency and management for businesses.
VMware vSphere is praised for centralized management, cost efficiency, strong performance, scalability, and advanced features like vMotion and HA.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
The main benefits that Microsoft Remote Desktop Services provide to me include streamlining my working process, ensuring security, and offering flexibility to connect to virtual desktops and apps from multiple devices.
Technology Consultant at a tech vendor with 10,001+ employees
Using Microsoft Remote Desktop Services has helped my team save time and improve productivity because we had Microsoft servers that were impossible to connect from our MacBook Pro laptops, and once we started using RDP, we could connect and move forward to deliver the project.
AWS Architect at a tech vendor with 10,001+ employees
The best features Microsoft Remote Desktop Services offers include providing me administrator access, certain inbuilt client tools, and the ability to remotely access enterprise applications, as well as helping me validate whether certificates exist or are missing, or near to expiry.
technology consultant at Bank of America
The vMotion feature is beneficial for online migration of virtual machines from one host to another without downtime.
Manager of Solutions and Support at Esconet Technologies Pvt. Ltd.
The tool is highly available, which is crucial for implementing critical applications requiring 24/7 availability.
Revenue Operations Specialist at KK AGC
I always use VMware vSphere vMotion; we work with this feature all the time. vMotion is very useful; that's why we use the virtualization.
IT Director at Def Industry
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
314
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Remote Desktop Se...
Average Rating
8.2
Reviews Sentiment
5.8
Number of Reviews
83
Ranking in other categories
Remote Access (3rd), Virtual Desktop Infrastructure (VDI) (5th)
VMware vSphere
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
459
Ranking in other categories
Server Virtualization Software (1st)
 

Mindshare comparison

Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Remote Desktop Services8.2%
TeamViewer Business9.8%
Microsoft Intune9.1%
Other72.9%
Remote Access
Server Virtualization Software Market Share Distribution
ProductMarket Share (%)
VMware vSphere18.9%
Hyper-V18.2%
Proxmox VE13.0%
Other49.900000000000006%
Server Virtualization Software
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
MN
technology consultant at Bank of America
Remote access has simplified certificate checks and daily support tasks across our organization
The best features Microsoft Remote Desktop Services offers include providing me administrator access, certain inbuilt client tools, and the ability to remotely access enterprise applications, as well as helping me validate whether certificates exist or are missing, or near to expiry. The product also allows for multiple session virtualizations even if users are based in remote locations and offers support for legacy applications that need to be upgraded. Out of those features, the one I rely on the most is certificate validation and plugin installation or removal in certain IDEs which developers or coders generally use. Being able to do this remotely makes my job significantly easier than going to everyone's desk in the office.
IA
IT Director at Def Industry
Has improved infrastructure monitoring and resource management but requires better support and cost efficiency
The high availability feature's resilience is not bad, but it could be better. For example, whenever you lose any hardware, you will have interruptions on the services, and it reboots again on the other hardware host which is available at the crash time. That's good, but we would prefer to have zero downtime instead of the rebooting on the other server. We would prefer to have a zero downtime always-on configuration. VMware vSphere has a built-in feature called Fault Tolerance, but it's very limited for very limited VMs or very limited core count or CPU count, so it's not so useful for all the environment because of the limitations. The Fault Tolerance (FT) feature is very limited to very little core counts or very little VM counts, so you can't run the Fault Tolerance for all the servers or all the VMs, and that's very bad. If VMware vSphere could have any kind of built-in patch management environment with a repository, offline repository option, with test, non-production, and production environment separated, this would be perfect. Management of patch management with operating systems and including third-party applications which are running on the servers would enhance the VMware vSphere environment. VMware vSphere is very expensive. The worst aspect of VMware vSphere is the price. I can't tell you the exact cost at this time because the other team members in my teams are working on it, but I remember that the prices are very high. VMware vSphere is easy to scale, but it could be better, similar to a Kubernetes environment. It should have an automatic scale-out feature when the load gets high; if it gets some scale out automatically, it would be better than this, similar to Kubernetes or OpenShift.
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Comparison Review

it_user234735 - PeerSpot reviewer
Technology Consultant, ASEAN at a tech services company with 501-1,000 employees
May 10, 2015
Hyper-V 2012 R2 vs. VMware vSphere 5.5
I was won with Hyper-V 2012R2 recently and the table below based on customer RFP (edited). This articles all about technical, there is not related with TCO/ROI, licensing cost, “political”, etc. Another to noted is the Windows Server 2012 licenses is based on 2 socket CPU, meanwhile…
 

Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
10%
Government
8%
Manufacturing Company
12%
Computer Software Company
10%
Government
8%
Comms Service Provider
7%
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise157
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise16
Large Enterprise32
By reviewers
Company SizeCount
Small Business175
Midsize Enterprise137
Large Enterprise259
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
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How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
In limited use cases, Microsoft Remote Desktop Services is free as it is defaulted by any Microsoft license. The paid...
What needs improvement with Microsoft Remote Desktop Services?
Microsoft Remote Desktop Services could be improved because we have keyboard compatibility issues with some platforms...
What is IOMMU?
DEEPEN DHULLA did explain well IOMMU. IOMMU has to be activated at the bios level. It exists on Intel and AMD platfor...
Why KVM??? Help please!
We use VMware and KVM. We find that KVM is a lot simpler to use and it provides the virtualization we need for Linux...
Proxmox vs ESXi/vSphere: What is your experience?
For me the biggest impact is the cost of licensing in the case of VMware despite its overall intuitiveness and ease o...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Remote Desktop Services
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd.
Abu Dhabi Ports Company, ACS, AIA New Zealand, Consona, Corporate Express, CS Energy, and Digiweb.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: February 2026.
881,707 professionals have used our research since 2012.