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Microsoft Remote Desktop Services vs Rocket Exceed TurboX comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
312
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Remote Desktop Se...
Ranking in Remote Access
3rd
Average Rating
8.2
Reviews Sentiment
5.8
Number of Reviews
83
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (5th)
Rocket Exceed TurboX
Ranking in Remote Access
20th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (15th)
 

Mindshare comparison

As of January 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.3%, down from 9.5% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 8.5%, down from 11.9% compared to the previous year. The mindshare of Rocket Exceed TurboX is 3.1%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.3%
Microsoft Remote Desktop Services8.5%
Rocket Exceed TurboX3.1%
Other79.1%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
MN
technology consultant at Bank of America
Remote access has simplified certificate checks and daily support tasks across our organization
The best features Microsoft Remote Desktop Services offers include providing me administrator access, certain inbuilt client tools, and the ability to remotely access enterprise applications, as well as helping me validate whether certificates exist or are missing, or near to expiry. The product also allows for multiple session virtualizations even if users are based in remote locations and offers support for legacy applications that need to be upgraded. Out of those features, the one I rely on the most is certificate validation and plugin installation or removal in certain IDEs which developers or coders generally use. Being able to do this remotely makes my job significantly easier than going to everyone's desk in the office.
reviewer2046021 - PeerSpot reviewer
Cloud Pre/Sales Manager at a computer software company with 1,001-5,000 employees
Fast and has a friendly UI; allows you to consume heavy applications
An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. Implementing the solution requires knowledge and understanding, so if you're a user, you'd need IT assistance to set up OpenText Exceed TurboX (ETX). What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance. The website has a standard FAQs page, but I would like more articles and online material, so you can deal with questions and some of the issues that arise rather than dealing with customer support. I want a portal or online system similar to what Microsoft provides for Microsoft Office products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"The feature I find most valuable in Microsoft Intune is being able to configure policies and push them directly to mobile phones."
"The most valuable feature is Intune's ability to push out updates for the security and antivirus. I also like Intune's copilot and the ability to automate processes. For example, if you have 5,000 employees who are issued new PCs and you need to set them up with everything they need."
"I like how Intune brings everything into one place. For example, you can set up conditional access to applications and devices inside Intune. I also like the segregation inside the Intune devices. You can segregate them by Windows, iOS, iPadOS, macOS, and Android. You can sort it by platform, so you don't need to go into the devices section."
"I have been using the Enterprise Application Management feature of Microsoft Intune, which enhances abilities when it comes to app discovery, deployment, and automatic updating."
"Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow."
"We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"Comparing this to having an endpoint management solution, the efficiency gain may be up to 80%."
"The most valuable features of Microsoft Remote Desktop Services are unification, central management, and accessibility."
"The solution is scalable."
"The solution is now stable."
"The most valuable feature is that it gives me full accessibility to my servers."
"Microsoft Remote Desktop Services has positively impacted my organization by leading to an overall productivity increase because it has simplified what used to be a physical task of going to certain users' machines for validation, allowing for remote management from geographically distributed locations."
"I've had good experiences with Microsoft customer support."
"The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server."
"I find the ease of use of Microsoft Remote Desktop Services most valuable, as it allows me to have remote access and connect securely."
"The solution is perfect for Linux users."
"The most helpful feature of OpenText Exceed TurboX (ETX) is that it allows you to consume heavy applications that usually have a lot of latency. I also like that the solution is fast and has a friendly UI."
 

Cons

"Some customers have reported experiencing slowness when using lower versions of the Android system."
"The most significant challenge is reporting and monitoring. The reporting accuracy for deploying applications and all aspects of Intune needs to be improved."
"One drawback of Intune is that we cannot find devices based on a user's region or location."
"It should be easier to define policies and comply with those policies."
"Intune could add more Linux security features and more integration with on-prem devices. The application deployments can also be improved."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"I think there should be a better tracking of the cell phones used on the Intune."
"Improvements can be made by allowing server integrations since it is an area where the product currently has shortcomings."
"I want to connect easily from an external network even when I'm not in my enterprise or company. It should be easy to connect or integrate Microsoft Teams, for example, with Microsoft Remote Desktop Services."
"The price is too high."
"Its look and feel could be updated. In Azure Remote Desktop Services (RDS), which is a VDI solution, we would like to see linked clones. It is a Hyper-V solution, and it doesn't support linked clones and uses a lot of storage. That's why we don't use it. VMware has a similar solution that supports linked clones for the master image."
"The solution isn't as good as the Citrix option."
"Lacks a notification feature when internet is down."
"I rate Microsoft's customer service support a two out of ten. In general, Microsoft has poor support."
"I would like to be able to leverage it on other operating systems."
"I suggest some improvements for Microsoft Remote Desktop Services, such as introducing redundant gateways or better bandwidth access to reduce the frequency of remote connection breaks, especially during larger sessions with clients where I often need three or four remote sessions."
"The performance of the graphical interface needs improvement. They should add some CPU to speed graphic acceleration."
"An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance."
 

Pricing and Cost Advice

"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."
"It is not expensive."
"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
"Microsoft licenses are costly."
"The Intune license model is costly."
"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
"There is a licensing cost."
"Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing."
"The cost of the solution is low."
"It's not an expensive solution."
"The tool must be cheaper."
"It will probably cost about $500 USD to get the resources set up in the cloud."
"I think that Microsoft Remote Desktop Services is expensive compared to Login solution."
"The pricing is moderate."
"Pricing for OpenText Exceed TurboX (ETX) is five out of ten. It's not that expensive, and it's not that affordable."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
12%
Computer Software Company
10%
Government
8%
Comms Service Provider
7%
Manufacturing Company
27%
Computer Software Company
8%
University
8%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise154
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise16
Large Enterprise32
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
In limited use cases, Microsoft Remote Desktop Services is free as it is defaulted by any Microsoft license. The paid...
What needs improvement with Microsoft Remote Desktop Services?
Microsoft Remote Desktop Services could be improved because we have keyboard compatibility issues with some platforms...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Remote Desktop Services
OpenText Exceed TurboX
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd.
Advanced Micro Devices (AMD), SMS group, Philips Healthcare, TDK-Micronas
Find out what your peers are saying about Microsoft Remote Desktop Services vs. Rocket Exceed TurboX and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.