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Microsoft Remote Desktop Services vs Rocket Exceed TurboX comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
312
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Remote Desktop Se...
Ranking in Remote Access
3rd
Average Rating
8.2
Reviews Sentiment
5.8
Number of Reviews
83
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (5th)
Rocket Exceed TurboX
Ranking in Remote Access
20th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (15th)
 

Mindshare comparison

As of January 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.3%, down from 9.5% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 8.5%, down from 11.9% compared to the previous year. The mindshare of Rocket Exceed TurboX is 3.1%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.3%
Microsoft Remote Desktop Services8.5%
Rocket Exceed TurboX3.1%
Other79.1%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
MN
technology consultant at Bank of America
Remote access has simplified certificate checks and daily support tasks across our organization
The best features Microsoft Remote Desktop Services offers include providing me administrator access, certain inbuilt client tools, and the ability to remotely access enterprise applications, as well as helping me validate whether certificates exist or are missing, or near to expiry. The product also allows for multiple session virtualizations even if users are based in remote locations and offers support for legacy applications that need to be upgraded. Out of those features, the one I rely on the most is certificate validation and plugin installation or removal in certain IDEs which developers or coders generally use. Being able to do this remotely makes my job significantly easier than going to everyone's desk in the office.
reviewer2046021 - PeerSpot reviewer
Cloud Pre/Sales Manager at a computer software company with 1,001-5,000 employees
Fast and has a friendly UI; allows you to consume heavy applications
An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. Implementing the solution requires knowledge and understanding, so if you're a user, you'd need IT assistance to set up OpenText Exceed TurboX (ETX). What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance. The website has a standard FAQs page, but I would like more articles and online material, so you can deal with questions and some of the issues that arise rather than dealing with customer support. I want a portal or online system similar to what Microsoft provides for Microsoft Office products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"Previously, we used on-prem SCCM to deploy applications we built manually. After migrating to Intune, we automated and streamlined the process of deploying applications with autopilot. I can do more with my day. I can manage more applications and ensure that they're updated without monitoring and manually starting that process all over again."
"It is a very helpful solution."
"The features of Microsoft Intune that I appreciate the most are its user-friendly interface and robust security options."
"The most valuable feature of Microsoft Intune is patching-related capabilities."
"Microsoft Intune has definitely reduced management burdens."
"Everything has worked better since we started using Intune."
"The performance of Microsoft Intune is good."
"It works fine, and it is largely issue-free."
"Installing Microsoft Desktop Services is straightforward."
"The most valuable features are availability and security."
"It allows employees to log on to corporate resources remotely."
"I like that it works. In most cases, it's predictable. You know what you get."
"We use it to connect to the legacy system."
"The most valuable feature of this solution at the moment is the HTML5 web client. You get a browser experience, not just the terminal sort of client, and the integration with Azure multi-factor application."
"The most valuable feature of Microsoft Remote Desktop Services is that it scales well."
"The most helpful feature of OpenText Exceed TurboX (ETX) is that it allows you to consume heavy applications that usually have a lot of latency. I also like that the solution is fast and has a friendly UI."
"The solution is perfect for Linux users."
 

Cons

"We had an APNS certificate set to expire last week. We tried to renew it two days before it expired. We logged in to the APNS portal but could not find that certificate. We didn't know where it went. All the iOS devices stopped working. We contacted the Apple and Microsoft teams, and each blamed the other. This is something that Microsoft should take care of. Last week, we had so many escalations from high-profile users who couldn't access corporate data on their devices."
"The configuration and pricing can be improved."
"It would be awesome if Microsoft opened their API so we could filter more properties. If we have to do anything outside of Intune that requires a third-party solution to talk back to it, we're very limited in what we can do."
"Data leak prevention can be integrated into it. Currently, it does not have data leak prevention."
"Lacking ability to leverage more iOS device management internally."
"It needs incorporation of Knox, ZeroTouch, etc."
"There is room for improvement in server patch management and allowing direct uploads of EXE applications instead of needing to convert them to Intune format, which would save time."
"The platform is incredibly slow and could be more responsive. Specifically, when making changes to security policies, I would like to see those changes take effect more quickly."
"There are times I get disconnected from the service and when one or two attempts to establish a remote connection. Microsoft should show where the problem is, I have to find it by myself."
"We'd like more granular security control of the desktop services."
"The reliability of the solution could improve."
"The solution isn't as good as the Citrix option."
"The training profiles could be better."
"The stability could be improved."
"Users have to re-enter their ID and password every time they log on, which is tedious and repetitive."
"The price is too high."
"The performance of the graphical interface needs improvement. They should add some CPU to speed graphic acceleration."
"An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance."
 

Pricing and Cost Advice

"Microsoft's licensing is more flexible and adaptive than its competitors."
"The pricing needs improvement."
"It's affordable for the protection it gives. There are no additional costs."
"The solution is cost-efficient."
"Existing E5 license holders for M365, Intune, and Azure, receive a free license."
"With one user base license, we can use Intune for up to five devices. However, with Soti MobiControl, each license is tied to a single device, meaning one license is dedicated to one device only."
"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."
"I am satisfied with the pricing."
"Although not an expensive product, pricing is always something that can be improved."
"There is a licensing cost."
"It will probably cost about $500 USD to get the resources set up in the cloud."
"I think that Microsoft Remote Desktop Services is expensive compared to Login solution."
"I am aware that for Azure we do have an extra license because we are leveraging on different tenants."
"The tool must be cheaper."
"The pricing could always be improved."
"It's not an expensive product."
"Pricing for OpenText Exceed TurboX (ETX) is five out of ten. It's not that expensive, and it's not that affordable."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
12%
Computer Software Company
10%
Government
8%
Comms Service Provider
7%
Manufacturing Company
27%
Computer Software Company
8%
University
8%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise154
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise16
Large Enterprise32
No data available
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
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Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
In limited use cases, Microsoft Remote Desktop Services is free as it is defaulted by any Microsoft license. The paid...
What needs improvement with Microsoft Remote Desktop Services?
Microsoft Remote Desktop Services could be improved because we have keyboard compatibility issues with some platforms...
Ask a question
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Remote Desktop Services
OpenText Exceed TurboX
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd.
Advanced Micro Devices (AMD), SMS group, Philips Healthcare, TDK-Micronas
Find out what your peers are saying about Microsoft Remote Desktop Services vs. Rocket Exceed TurboX and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.