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Microsoft Remote Desktop Services vs Rocket Exceed TurboX comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Remote Desktop Se...
Ranking in Remote Access
3rd
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
91
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (2nd)
Rocket Exceed TurboX
Ranking in Remote Access
9th
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
3
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (13th)
 

Mindshare comparison

As of September 2026, in the Remote Access category, the mindshare of Microsoft Intune is 4.9%, down from 10.6% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 6.4%, down from 10.4% compared to the previous year. The mindshare of Rocket Exceed TurboX is 3.0%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.9%
Microsoft Remote Desktop Services6.4%
Rocket Exceed TurboX3.0%
Other85.7%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
reviewer2795433 - PeerSpot reviewer
Cloud Ops Lead at a tech vendor with 10,001+ employees
Secure remote access has protected sensitive country data and supports strict compliance needs
I understand from the IT team managing Microsoft Remote Desktop Services that it is complex to set up the multiple roles, certificates, and networks required. Networking is quite complicated. Even though on the data center side it is quite simple, maintaining the farm of other connections that connect to that server is the complex piece. I understand there are more modern systems replicating what this solution does, which are easier to use, such as Azure Virtual Desktop within Microsoft Azure Cloud or Amazon WorkSpaces, which I have used before. Rather than having to manage all the complex networking, you could abstract it away a little further in the cloud for easier use. I also understand that this tool is in an end-of-life state now, with Microsoft actively pushing people towards Azure Virtual Desktop or Windows 365. I do not believe further features will be rolled out due to its end-of-life state, making it a legacy solution now.
Adithya Naresh - PeerSpot reviewer
R&D Sensor Algorithm Engineer at a manufacturing company with 10,001+ employees
Remote design work has become smoother and adapts intelligently to changing bandwidth
The best features of Rocket Exceed TurboX are that it works reasonably well and is easy to set up. As the admin, I set up the server and tested it with different bandwidths. The solution performs better than VNC, though there is still lag in the one Mbps to four Mbps range. Rocket Exceed TurboX automatically adjusts the resolution according to the program that is running, which is their intellectual property. This intelligent adjustment is a significant advantage compared to VNC, where I had to set it to the lowest setting with poor resolution to achieve acceptable performance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best part of Intune is application deployment. We can deploy an application to several users with a single click. We can use conditional access, granting access to users based on certain conditions, such as location, platform, etc."
"I find Microsoft Intune valuable primarily for its Windows management capabilities, along with its Android Enterprise and Apple device management for mobile devices."
"The most valuable feature is the UEM capabilities."
"Our bank's most valuable Intune features are centered around the dedicated device concept."
"The technical support of Microsoft Intune is good."
"The biggest benefit for me in Microsoft Intune is control; I can control my users and what they can do and enforce the policies that I want to enforce, and it is a great tool to control and put structure to take the organization to the place I want to take it."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"Comparing this to having an endpoint management solution, the efficiency gain may be up to 80%."
"Microsoft Remote Desktop Services positively impacts my organization because it makes the job and work easier for all."
"I have found Microsoft Remote Desktop Services to be stable."
"Microsoft Remote Desktop Services has positively impacted my organization by allowing us to remote in rapidly and securely."
"The product is stable."
"I’d recommend the solution to others; it’s solved problems for us and worked well."
"The performance meets our requirements and the stability is good."
"Overall, it is an excellent tool that works great and I would recommend it."
"I like that it works; in most cases, it's predictable, and you know what you get."
"This product is great, it's easy to use and it can solve certain problems our remote users face, as employees in other cities and countries can easily access it and the solution is perfect for Linux users."
"The best features of Rocket Exceed TurboX are that it works reasonably well and is easy to set up."
"The most helpful feature of OpenText Exceed TurboX (ETX) is that it allows you to consume heavy applications that usually have a lot of latency. I also like that the solution is fast and has a friendly UI."
"The solution is perfect for Linux users."
 

Cons

"The interface can be a bit complex to set up initially, so a simpler interface would really help."
"Applying security recommendations can be difficult in Microsoft Intune. Sometimes, they give you recommendations, but you need a different server to manage the pieces, or you have to go to each device individually. However, it has been improving. Before, there were certain policies you could not implement directly in Intune, but now I see progress. I would like to see more improvement in policy management, similar to how we used group policies on-premises."
"The backend of Microsoft Intune needs to be improved. We have seen a little bit of delay as compared to other MDM solutions. That needs to be improved. A little bit more granularity should also be added"
"For improving Microsoft Intune, it sometimes feels laggy, taking some time to implement any policies on machines."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"When pushing anything from Microsoft Intune, the sync timing is 48 hours. While sometimes it takes 5 to 10 minutes, the official period given by Microsoft is within 48 hours, which can be time-consuming for policies, applications, or patches."
"The installation could be improved to be simplified."
"I, as such, do not have any specific inputs or needs. However, there is always room for improvement when it comes to scalability."
"The performance depends on connectivity."
"The training profiles could be better."
"Microsoft Remote Desktop Services could be improved by providing a way to make it configurable without using VPN from the actual service itself."
"There could be better options and it could be faster."
"We'd like to see more integration with other vendors."
"The solution should have better security."
"From the perspective of an IT professional, Microsoft Remote Desktop is very easy to use. However, it could be made easier to use for the end user, especially when it comes to activating it."
"We'd like more granular security control of the desktop services."
"The performance of the graphical interface needs improvement. They should add some CPU to speed graphic acceleration."
"An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance."
"It seems to work better than the original solution, but it still does not meet the standards I wanted."
"We have concerns about network speed and security settings."
 

Pricing and Cost Advice

"The Intune license model is costly."
"The pricing is competitive, but it is not cheap."
"The price is very reasonable."
"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."
"It comes with the E5 plan. We bought the E5 plan from Microsoft."
"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"It is not expensive."
"The solution is expensive. My company pays toward the monthly licensing costs of the solution...The additional cost, apart from the solution's licensing cost, is related to the technical support a user wants."
"The cost is fair."
"It's not an expensive solution."
"I am aware that for Azure we do have an extra license because we are leveraging on different tenants."
"I rate the price of Microsoft Remote Desktop Services a three out of five."
"I think that Microsoft Remote Desktop Services is expensive compared to Login solution."
"The solution is expensive. Since things are made to be a bit easier in the solution, the solution's cost is a bit on the higher side."
"Microsoft Remote Desktop Services comes free as part of Microsoft Windows."
"Pricing for OpenText Exceed TurboX (ETX) is five out of ten. It's not that expensive, and it's not that affordable."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Manufacturing Company
11%
Outsourcing Company
9%
Comms Service Provider
7%
Computer Software Company
7%
Manufacturing Company
22%
Outsourcing Company
8%
University
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise17
Large Enterprise36
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
The experience with pricing, setup cost, and licensing is that the pricing is based on licensing costs and the setup ...
What needs improvement with Microsoft Remote Desktop Services?
Microsoft Remote Desktop Services can be improved in several areas. Currently, it requires a license cost, it has per...
What is your primary use case for Microsoft Remote Desktop Services?
Our main use case for Microsoft Remote Desktop Services is to allow multiple users to remotely access our Windows mac...
What needs improvement with OpenText Exceed TurboX (ETX)?
The drawbacks of Rocket Exceed TurboX include lagging and cost. However, it does improve performance compared to open...
What is your primary use case for OpenText Exceed TurboX (ETX)?
With Rocket Exceed TurboX, I found use cases valuable for scenarios where you have low bandwidth while working remote...
What advice do you have for others considering OpenText Exceed TurboX (ETX)?
Rocket Exceed TurboX is purely a remote access solution and does not directly correspond to data analysis. There are ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Remote Desktop Services
OpenText Exceed TurboX
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd.
Advanced Micro Devices (AMD), SMS group, Philips Healthcare, TDK-Micronas
Find out what your peers are saying about Microsoft Remote Desktop Services vs. Rocket Exceed TurboX and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.