

Mimecast and Trend Micro compete in the email security space. Mimecast appears to have a slight advantage due to its comprehensive features and simpler remediation processes.
Features: Mimecast offers robust sandboxing, archival services, and effective email filtering, integrating well with Microsoft 365 to scan for malicious content and impersonation threats. Trend Micro excels with advanced threat protection, spam filtering, and attachment scanning, minimizing false positives and efficiently preventing phishing attacks.
Room for Improvement: Mimecast could improve its admin console for easier searching and bulk submission of reports. It also faces challenges with a complex management interface and lacks engagement in support. Trend Micro could strengthen its phishing email filtering and enhance its AI capabilities for threat detection; its integration process can be complex.
Ease of Deployment and Customer Service: Mimecast primarily uses public cloud platforms, offering some private and on-premises options, though users have concerns about support responsiveness. Trend Micro provides flexibility with hybrid and public cloud deployments, praised for being responsive and readily supported, despite the complexity in setups.
Pricing and ROI: Mimecast is a premium option, often critiqued for its high pricing compared to competitors like Microsoft, but it is seen as offering positive ROI by reducing breaches. Trend Micro's pricing is more accessible for large enterprises, though potentially costly for smaller businesses. It offers a flexible licensing system, balancing cost with effective security features, resulting in favorable ROI through enhanced security.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
Since Trend Micro launched in the Pakistani market, it has offered a great return on investment with competitive financial costing.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.
We have local support here as well, with local Trend Micro engineers that visit the site whenever there is a high escalation case, arriving within hours if there is a geolocation difference, or within five to six hours.
Clients are generally very satisfied with the various types of support available.
The area of support that requires improvement would be the response time.
If Mimecast Email Security introduces API solutions, it will dominate the market.
All of the SaaS modules I've worked with are highly scalable, and I do not face any reliability or availability issues while scaling.
We have a company that sends almost 2,000 to 3,000 emails per hour or more.
If you purchase credits in bulk, you can use them for any kind of solution.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
Once your MX record and all configurations are in place, you don't experience downtime.
I have never experienced downtime with this platform.
A lot of emails were missed despite being known samples.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
We discussed the phishing aspect, the DNS system, and the key rotation.
If there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team.
I would apply different policies to classify or categorize emails such as spam or not spam and inspect the content of the email and attachments to check for viruses or malware.
The company also needs to work on pricing because it is quite costly compared to other products.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Prices range from 11 to 12 dollars for licenses and can fluctuate up and down.
A great benefit is that if you buy a license for 100 servers and 100 mailboxes, and if your mailboxes increase to 120 while your servers decrease to 80, you can reallocate credits from unused email security to your mailboxes.
This is the biggest consideration companies think about when deciding to implement Trend Micro Email Security.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them.
Mimecast Email Security includes the best gateway solution across all Cisco, Trend Micro, and other solutions.
It does provide me with centralized visibility and management across protection layers. It can integrate all of the separate EDR, XDR, or SIEM solutions, and if you have cloud security applications, all can be integrated and viewed in a single console.
When we implemented Trend Micro Email Security, we found that about 80% of emails were blocked because they are phishing and spam.
The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it.
| Product | Market Share (%) |
|---|---|
| Mimecast Advanced Email Security | 16.5% |
| Microsoft Defender for Office 365 | 21.4% |
| Proofpoint Email Protection | 20.9% |
| Other | 41.2% |
| Product | Market Share (%) |
|---|---|
| Trend Micro Email Security | 1.8% |
| Microsoft Defender for Office 365 | 9.1% |
| Proofpoint Email Protection | 8.1% |
| Other | 81.0% |

| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 7 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 7 |
Mimecast Advanced Email Security provides essential features like spam filtering, email archiving, and threat remediation, enhancing email protection. Its integration with Microsoft 365 and user-friendly administration console improve usability while blocking phishing and imposter attacks.
Mimecast Advanced Email Security is an important tool for organizations combating email threats such as phishing and malicious attachments. Acting as a cloud-based email gateway, it delivers threat protection and email archiving while supporting compliance requirements like HIPAA. Features such as URL inspection, identity protection, impersonation policies, and DMARC Analyzer ensure robust security. Despite its comprehensive capabilities, users find pricing high with room for improvement in detection rates and interface simplification. Additionally, blocking flexibility and outbound mail server blocklisting challenges signal areas for enhancement.
What are the key features?Mimecast Advanced Email Security is deployed across industries like healthcare, finance, and legal sectors where email threats are prevalent. Companies leverage phishing detection, data compliance, and behavior analysis with ease due to its scalable and cloud-based capabilities. Its robust features support enhanced protection and communication integrity.
Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.
This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.
Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.
With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.
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