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Mimecast Email and Collaboration Threat Protection vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Mimecast Advanced Email Security is valued for robust protection despite challenges in quantifying ROI and gaps in support and stability.
Sentiment score
7.8
SpamTitan enhances security, reduces spam, cuts IT workload, and boosts productivity with minimal maintenance, proving cost-effective for users.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
Senior Tech. Lead at WE
 

Customer Service

Sentiment score
5.6
Mimecast Advanced Email Security's technical support receives varied feedback, highlighting promptness, knowledge, but some issues with responsiveness and personalization.
Sentiment score
7.9
TitanHQ SpamTitan support is praised for responsiveness, expertise, and efficient issue resolution, making it a preferred choice.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Senior Tech. Lead at WE
Mimecast technical support is generally quite good.
Information Security Analyst at Enfield Central Library
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.
Email Security Engineer at Logic Infosecurity
 

Scalability Issues

Sentiment score
7.0
Mimecast Advanced Email Security is highly adaptable, scalable, and rated highly for flexibility and user handling across diverse sectors.
Sentiment score
7.7
SpamTitan offers scalable, seamless integration for all company sizes, handling growth smoothly without performance issues or service disruptions.
If Mimecast Email Security introduces API solutions, it will dominate the market.
Email Security Engineer at Logic Infosecurity
From what I've seen from the MSP, it seems quite complicated to manage the configuration itself.
IT Manager at a logistics company with 201-500 employees
 

Stability Issues

Sentiment score
7.5
Mimecast Advanced Email Security is stable and reliable, with occasional login issues and rare performance interruptions reported by users.
Sentiment score
8.0
Users praise TitanHQ SpamTitan's strong reliability and stability, with minimal downtime and issues quickly resolved.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
Email Security Engineer at Logic Infosecurity
The issues we did have were causing quite a lot of problems.
IT Manager at a logistics company with 201-500 employees
TitanHQ SpamTitan's stability is impeccable.
Helpdesk Internal Systems Manager at Active IT Systems
 

Room For Improvement

Mimecast Advanced Email Security is criticized for complex installation, costly pricing, and numerous functionality and support issues.
SpamTitan struggles with an outdated interface, limited features, sluggish performance, and high false positives, frustrating users.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
Co-Founder & VP-Sales at QuantumShield Technologies LLP
A lot of emails were missed despite being known samples.
Senior Tech. Lead at WE
We discussed the phishing aspect, the DNS system, and the key rotation.
Senior Security Engineer at ManpowerGroup
The user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use.
Helpdesk Internal Systems Manager at Active IT Systems
 

Setup Cost

Enterprise buyers view Mimecast's email security as costly, with subscription fees per user and competitors like Microsoft Defender more affordable.
TitanHQ SpamTitan is affordable, offering competitive pricing for both businesses and educational institutions, with straightforward licensing and no hidden costs.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Senior Tech. Lead at WE
Regarding the price, I think that in terms of similar products, it is pretty much in the same line, so I think it's reasonable.
IT Manager at a logistics company with 201-500 employees
It is rated highly because of its affordability and its great value.
Helpdesk Internal Systems Manager at Active IT Systems
 

Valuable Features

Mimecast Advanced Email Security provides comprehensive protection, easy integration, user-friendly setup, and valuable insights for enhanced email security.
SpamTitan offers robust spam and virus protection with customizable management, powerful filtering, and extensive reporting features for enhanced security.
Mimecast Email Security is a good solution because our customers haven't reported any phishing emails being delivered.
Email Security Engineer at Logic Infosecurity
If it's not valid, it doesn't open at all, which means it's not harming the computers.
IT Manager at a logistics company with 201-500 employees
Mimecast Email Security offers certain features inherent to the product which are beneficial.
Co-Founder & VP-Sales at QuantumShield Technologies LLP
The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires.
Helpdesk Internal Systems Manager at Active IT Systems
 

Categories and Ranking

Mimecast Email and Collabor...
Ranking in Office 365 Protection
3rd
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
39
Ranking in other categories
Secure Email Gateway (SEG) (4th)
TitanHQ SpamTitan
Ranking in Office 365 Protection
5th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Email Security (19th), Anti-Malware Tools (20th)
 

Mindshare comparison

As of February 2026, in the Office 365 Protection category, the mindshare of Mimecast Email and Collaboration Threat Protection is 24.9%, up from 16.2% compared to the previous year. The mindshare of TitanHQ SpamTitan is 5.3%, down from 10.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Office 365 Protection Market Share Distribution
ProductMarket Share (%)
Mimecast Email Security24.9%
TitanHQ SpamTitan5.3%
Other69.8%
Office 365 Protection
 

Featured Reviews

HS
Email Security Engineer at Logic Infosecurity
Experience high detection and user-friendly policies with reliable email security implementation
The system is not user-friendly because you have to create policies that are mapped in a dictionary. As an IT engineer, I understand how it works, but explaining it to another IT person can be difficult. Having more user-friendly dashboards would improve the work experience. In Mimecast Email Security, checking policies in the dictionary or gateway is very complicated, and not everyone understands this process. If you examine the Check Point portal, it's user-friendly with easily accessible tabs that anyone can explore. With Mimecast Email Security, making changes might impact existing mailboxes. The portal is complicated compared to Check Point's user-friendly interface.
Ricky Brewster - PeerSpot reviewer
Helpdesk Internal Systems Manager at Active IT Systems
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
8%
Manufacturing Company
6%
Comms Service Provider
5%
Computer Software Company
15%
Manufacturing Company
11%
Performing Arts
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise11
Large Enterprise13
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
 

Questions from the Community

What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
There is room for improvement since new threats are emerging. Considering the availability of new features would be worthwhile. Mimecast Email Security is somewhat expensive compared to the competi...
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
 

Also Known As

Mimecast Email Security with Targeted Threat Protection, Mimecast Web Security, Mimecast Mailbox Continuity, Mimecast Advanced Email Security
No data available
 

Overview

 

Sample Customers

Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Mimecast Email and Collaboration Threat Protection vs. TitanHQ SpamTitan and other solutions. Updated: January 2026.
881,928 professionals have used our research since 2012.