

TitanHQ SpamTitan and Mimecast Advanced Email Security compete in the email security category. SpamTitan seems to have the upper hand due to its intuitive management interface and competitive pricing.
Features: TitanHQ SpamTitan offers comprehensive email protection with standout spam filtering and user empowerment features like customizable filtering rules and reports. Mimecast Advanced Email Security is recognized for advanced threat protection features such as targeted threat protection and sandboxing.
Room for Improvement:TitanHQ SpamTitan needs an improved interface, faster alert systems for threat spikes, and more intuitive reporting and configuration options. Mimecast Advanced Email Security is critiqued for complex administration, slow response to new threats, and high incidence of false positives, along with high costs.
Ease of Deployment and Customer Service: TitanHQ SpamTitan is available in on-premises, public cloud, and private cloud options and is praised for excellent customer service. Mimecast Advanced Email Security users face deployment challenges, and the technical support receives mixed reviews for slow response times.
Pricing and ROI: SpamTitan is known for competitive pricing, often described as providing excellent value, particularly for small to mid-sized businesses, with flexible licensing options. Mimecast Advanced Email Security is considered expensive, and users question its value for money despite an extensive feature set that can deliver ROI through comprehensive threat protection.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.
If Mimecast Email Security introduces API solutions, it will dominate the market.
From what I've seen from the MSP, it seems quite complicated to manage the configuration itself.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
The issues we did have were causing quite a lot of problems.
TitanHQ SpamTitan's stability is impeccable.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
A lot of emails were missed despite being known samples.
We discussed the phishing aspect, the DNS system, and the key rotation.
The user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Regarding the price, I think that in terms of similar products, it is pretty much in the same line, so I think it's reasonable.
It is rated highly because of its affordability and its great value.
Mimecast Email Security is a good solution because our customers haven't reported any phishing emails being delivered.
If it's not valid, it doesn't open at all, which means it's not harming the computers.
Mimecast Email Security offers certain features inherent to the product which are beneficial.
The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires.
| Product | Market Share (%) |
|---|---|
| Mimecast Email Security | 24.9% |
| TitanHQ SpamTitan | 5.3% |
| Other | 69.8% |

| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 11 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 54 |
| Midsize Enterprise | 13 |
| Large Enterprise | 10 |
Mimecast Advanced Email Security offers advanced features like sandboxing, email archiving, and phishing protection. It's known for integration with Microsoft 365 and user-friendly admin management, making it a robust choice for secure communications.
Focused on safeguarding emails, Mimecast Advanced Email Security integrates seamlessly with Microsoft 365, providing features such as sandboxing, spam filtering, and email archiving. It delivers comprehensive protection against phishing, identity threats, and impersonation attempts. Administrators benefit from the ability to monitor external communications and customize configurations, enhancing email security. Users appreciate the intuitive admin console and responsive support team. Although it faces challenges in threat detection rates and administration complexity, its capabilities in email monitoring, spam filtering, and URL inspection remain valued by enterprises seeking reliable email security that supports compliance needs.
What key features should users explore?Mimecast Advanced Email Security is implemented across industries to protect against email threats like phishing, spam, and malicious attachments. It serves as both a gateway and an archiving tool, supporting compliance in healthcare and finance by offering features like URL protection and data loss prevention. Enterprises leverage its capabilities to secure inbound and outbound communications effectively.
TitanHQ SpamTitan is a next-generation robust anti-spam service that protects today’s businesses by blocking spam, spoofing, zero-day attacks, phishing, malware, and more from users' emails. SpamTitan uses the most intuitive AI-driven threat protection to keep users' networks safe and secure at all times.
TitanHQ SpamTitan Key Features:
TitanHQ SpamTitan has many valuable key features. Some of its most useful features include:
Reviews from Real Users
“The solution saves employees' time. Many of our faculty are physicians who don't have much time to check their emails, especially if they need to scroll through and delete spam mail, which can hide important messages. A cleaner inbox is easier to use and saves time, probably an hour a week per user. That might not sound like much, but we had physicians with inboxes so full of spam they stopped checking their emails, which is no longer the case. Our catch rate is up significantly, and our false positives have dropped considerably, saving the end user time.” - A PeerSpot user who is a DevOps Director at the University of Wisconsin Hospital and Clinics
“I can't tell you the number of times that their web interface has saved me. I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails. For me, several times, that has been a real lifesaver.” - Walter H., An Enterprise Architect at Unified System Solutions, Ltd.
“Its algorithms are doing a very good job in terms of the false positive rate. We have some regular mail that gets caught and some spam mail that gets through, but they're just balancing the line between spam and regular mail. We do catch a lot of spam, the amount of spam on an average day ranges from 65-85%. The Link Lock also reduces the risk when clicking on a link in an email, it removes a lot of concern about harmful links.” - A PeerSpot user who is a Cloud & Infrastructure consultant at a tech services company.
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