

Proofpoint Email Protection and Mimecast Advanced Email Security are leading players in email security. Mimecast is favored for its feature set and pricing, while Proofpoint is noted for its value in mitigating specific threats.
Features: Proofpoint provides business email compromise protection, advanced spam filtering, and customizable security settings. Its sandboxing and automatic threat response are considered essential. Mimecast offers strong sandboxing and easy Microsoft 365 integration, with robust archiving capabilities.
Room for Improvement: Proofpoint needs better integration with complex environments and a more user-friendly interface. Pricing and support responsiveness are areas for growth. Mimecast could improve its high false positive rates and customer support responsiveness, with its pricing being high in some areas.
Ease of Deployment and Customer Service: Both products support multiple deployment models. Proofpoint's support is seen as mixed; it is responsive for some but lacking for others. Mimecast is known for easy deployment but experiences slow and unhelpful support.
Pricing and ROI: Proofpoint is premium-priced but its advanced features justify the cost, resulting in strong ROI. Mimecast also offers significant ROI but is considered expensive compared to other products, especially with Microsoft offerings.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
The ideal situation would be to have all these portals combined into one unified dashboard.
The time required for email investigations and responses has changed with Proofpoint Email Protection's visibility and automation.
If you implement these kinds of solutions in your security stack, the first beneficial thing will be that you will not suffer any malware, and you will not face attacks, which ultimately leads to financial benefit.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.
I am familiar with the granular policy control feature of Proofpoint Email Protection, and I find their support excellent for modifying those policies.
I rate customer support a three out of ten mainly because of the phishing attacks that are getting through.
Sometimes I get some really great responses and analysts, but sometimes when their cloud services have a failure, they are slow to respond and tell me about it, though they have been improving.
If Mimecast Email Security introduces API solutions, it will dominate the market.
From what I've seen from the MSP, it seems quite complicated to manage the configuration itself.
Proofpoint is scalable for multi-site organizations with thousands of users.
Proofpoint Email Protection is a scalable solution that very much fits our capacity requirements.
Proofpoint Email Protection is quite scalable.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
The issues we did have were causing quite a lot of problems.
It was very rock solid.
Sometimes, when creating connectors for implementing with Google Workspace, we encounter challenges because both Google Workspace and Proofpoint Email Protection do not have very good documentation on how to do this.
For example, if TRAP is not connected with Exchange Online or Exchange on-prem server, there is a problem for the company because if the solution is not connected, it will not work.
A lot of emails were missed despite being known samples.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
We discussed the phishing aspect, the DNS system, and the key rotation.
The older legacy user interface just took a little to work with, and the new unified interface, as it was able to do more and more of the functionality of the old one, the product just got easier and easier to use.
Proofpoint could expand its phishing detection capabilities to improve its efficiency.
More security could be implemented.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Regarding the price, I think that in terms of similar products, it is pretty much in the same line, so I think it's reasonable.
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Given my other experience with other vendors, I think they are a bit on the high end and a bit on the pricey end for the email security functionality that we were using.
Additional costs do come in, but it enhances security.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them.
Mimecast Email Security includes the best gateway solution across all Cisco, Trend Micro, and other solutions.
The main feature I find most effective is that Proofpoint Email Protection scans emails and quarantines the doubtful ones.
The most beneficial feature of Proofpoint Email Protection is mostly spam filtering; it was very efficient, and we were very happy with the functionality as only relevant emails were allowed for mailboxes.
I appreciate that it's the industry leader, and its firewalling is very easy to manage and implement.
| Product | Market Share (%) |
|---|---|
| Proofpoint Email Protection | 20.9% |
| Mimecast Advanced Email Security | 16.5% |
| Other | 62.6% |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 11 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 16 |
| Large Enterprise | 22 |
Mimecast Advanced Email Security offers advanced features like sandboxing, email archiving, and phishing protection. It's known for integration with Microsoft 365 and user-friendly admin management, making it a robust choice for secure communications.
Focused on safeguarding emails, Mimecast Advanced Email Security integrates seamlessly with Microsoft 365, providing features such as sandboxing, spam filtering, and email archiving. It delivers comprehensive protection against phishing, identity threats, and impersonation attempts. Administrators benefit from the ability to monitor external communications and customize configurations, enhancing email security. Users appreciate the intuitive admin console and responsive support team. Although it faces challenges in threat detection rates and administration complexity, its capabilities in email monitoring, spam filtering, and URL inspection remain valued by enterprises seeking reliable email security that supports compliance needs.
What key features should users explore?Mimecast Advanced Email Security is implemented across industries to protect against email threats like phishing, spam, and malicious attachments. It serves as both a gateway and an archiving tool, supporting compliance in healthcare and finance by offering features like URL protection and data loss prevention. Enterprises leverage its capabilities to secure inbound and outbound communications effectively.
Proofpoint Email Protection provides powerful filtering against spam, phishing, and malware, leveraging effective threat detection and blocking capabilities. This solution integrates smoothly with platforms like Office 365, offering a user-friendly dashboard for seamless operations.
Proofpoint Email Protection focuses on email security, ensuring protection against phishing, malware, and spam. It includes features like URL scanning, anti-phishing, anti-virus protection, and sandboxing for comprehensive threat analysis. Its advanced analytics through TAP and TRAP, along with strong integration abilities, make it appealing for handling email threats. While scalability and ease of deployment are advantages, challenges such as integration in complex environments, the cost, and limited local support require attention. Enhancements in search functionality, email encryption, and improved phishing detection are also needed.
What are the key features of Proofpoint Email Protection?
What benefits and ROI should users look for in reviews?
Industries adopting Proofpoint Email Protection include finance, healthcare, and education sectors, which benefit from its robust email security measures. Educational institutions prioritize safe communication for staff and students, while healthcare organizations focus on protecting sensitive patient data. Financial services benefit from preventing data breaches and fraud through advanced threats management.
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