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Mimecast Email Security vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Mimecast Email Security effectively prevents phishing, enhancing security and providing significant protection despite challenges in quantifying ROI.
Sentiment score
7.8
SpamTitan enhances security, reduces spam, cuts IT workload, and boosts productivity with minimal maintenance, proving cost-effective for users.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
 

Customer Service

Sentiment score
5.8
Mimecast Email Security's customer service is mixed, with responsiveness praised by some, but issues with waiting times noted by others.
Sentiment score
7.9
TitanHQ SpamTitan support is praised for responsiveness, expertise, and efficient issue resolution, making it a preferred choice.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
 

Scalability Issues

Sentiment score
7.2
Mimecast Email Security is a scalable SaaS solution, praised for flexibility and effectiveness across various organization sizes and industries.
Sentiment score
7.7
SpamTitan offers scalable, seamless integration for all company sizes, handling growth smoothly without performance issues or service disruptions.
 

Stability Issues

Sentiment score
7.5
Mimecast Email Security is generally stable and reliable, with rare bugs, occasional minor issues, and minimal downtime reported.
Sentiment score
8.0
Users praise TitanHQ SpamTitan's strong reliability and stability, with minimal downtime and issues quickly resolved.
TitanHQ SpamTitan's stability is impeccable.
 

Room For Improvement

Mimecast Email Security requires pricing, detection, user interface improvements, better support, and enhanced AI integration for smoother operations.
SpamTitan struggles with an outdated interface, limited features, sluggish performance, and high false positives, frustrating users.
A lot of emails were missed despite being known samples.
We discussed the phishing aspect, the DNS system, and the key rotation.
The user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use.
 

Setup Cost

Mimecast Email Security offers comprehensive features but is considered premium, with variable pricing flexibility and additional support costs.
TitanHQ SpamTitan is affordable, offering competitive pricing for both businesses and educational institutions, with straightforward licensing and no hidden costs.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
It is rated highly because of its affordability and its great value.
 

Valuable Features

Mimecast Email Security offers strong threat protection, seamless Microsoft 365 integration, and user-friendly features for comprehensive email threat mitigation.
SpamTitan offers robust spam and virus protection with customizable management, powerful filtering, and extensive reporting features for enhanced security.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them.
The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires.
 

Categories and Ranking

Mimecast Email Security
Ranking in Office 365 Protection
3rd
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
31
Ranking in other categories
Secure Email Gateway (SEG) (4th)
TitanHQ SpamTitan
Ranking in Office 365 Protection
4th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Email Security (12th), Anti-Malware Tools (9th)
 

Mindshare comparison

As of July 2025, in the Office 365 Protection category, the mindshare of Mimecast Email Security is 20.0%, up from 11.3% compared to the previous year. The mindshare of TitanHQ SpamTitan is 6.0%, down from 16.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Office 365 Protection
 

Featured Reviews

ShaheenKapery - PeerSpot reviewer
Provides valuable security features and has a straightforward setup process
The initial setup process is straightforward and takes a weekend at most. A .com domain can take up to forty-eight hours, while a local domain takes about four to eight hours because it has to propagate through the international DNS records. It is a cloud-only solution. If you're managing email security on-premises, you use your bandwidth to download emails, including spam, and then use your servers to clean it up. For example, say a third of your email is spam; this consumes significant bandwidth and resources. However, if you use Mimecast, they filter the emails on their servers before delivering them to you. It can be a major selling point in regions with expensive bandwidth, such as Africa. You can save bandwidth and improve overall efficiency by offloading the spam filtering to Mimecast.
Ricky Brewster - PeerSpot reviewer
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.
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860,592 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
8%
Manufacturing Company
7%
Comms Service Provider
5%
Computer Software Company
21%
Manufacturing Company
9%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What is your experience regarding pricing and costs for Mimecast Email Security with Targeted Threat Protection?
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
There is nothing that notably stands out in need of improvement at present.
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
 

Also Known As

Mimecast Email Security with Targeted Threat Protection
No data available
 

Overview

 

Sample Customers

Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Mimecast Email Security vs. TitanHQ SpamTitan and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.