Moogsoft vs SolarWinds NPM comparison

Dell Technologies and SolarWinds are both solutions in the IT Infrastructure Monitoring category. Dell Technologies is ranked #24 with an average rating of 8.0, while SolarWinds is ranked #5 with an average rating of 8.5. Dell Technologies holds a 0.8% mindshare in IM, compared to SolarWinds’s 3.4% mindshare. Additionally, 94% of Dell Technologies users are willing to recommend the solution, compared to 92% of SolarWinds users who would recommend it.

Moogsoft

Read 17 Moogsoft reviews

3,565 Views
2,282 Comparison Views

94% willing to recommend

SolarWinds NPM

Read 160 SolarWinds NPM reviews

18,343 Views
9,355 Comparison Views

92% willing to recommend

Moogsoft

SolarWinds NPM

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 25, 2026

SolarWinds NPM and Moogsoft are competitive in the network monitoring and event management market. Moogsoft seems to have an edge with its AI-driven event management capabilities and competitive pricing.

Features: SolarWinds NPM offers network fault and availability management, SNMP-based monitoring, flexible alert systems, and smooth integration with various platforms like Windows and Linux, making it a robust choice. Moogsoft excels in AI-driven event management, seamless integration with multiple IT monitoring tools, and advanced event correlation, effectively reducing noise through automation.

Room for Improvement: SolarWinds NPM users encounter issues with network mapping accuracy and find it necessary to purchase separate modules for additional features. The resource-intensive nature and interface of the web-based console also raise concerns. Moogsoft users express the need for enhanced integration options and broader analytics support, with many seeking improved dashboard visualization and more responsive customer support.

Ease of Deployment and Customer Service: SolarWinds NPM is mostly deployed on-premises with some hybrid cloud instances. Its customer service is mixed; responses are generally quick, but the purchasing process can be challenging. Moogsoft offers flexible deployment models, including cloud options. Although its technical support is proficient, slow response times for non-critical issues can frustrate users.

Pricing and ROI: SolarWinds NPM’s pricing, based on the number of monitored elements, can become expensive for larger implementations. However, users find good ROI in its comprehensive monitoring capabilities. Moogsoft delivers competitive pricing, notably against vendors like Splunk, and is straightforward in licensing. Though perceived as costly on an enterprise scale, it’s effective in its AI-driven operations.

To learn more, read our detailed Moogsoft vs. SolarWinds NPM Report (Updated: April 2026).

Buyer's Guide

Moogsoft vs. SolarWinds NPM

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

4.2

Users report reduced incident resolution time, improved alert management, cost savings, faster troubleshooting, enhanced collaboration, and quicker root cause analyses.

Sentiment score

7.0

SolarWinds NPM enhances network management and cost efficiency, providing superior monitoring, fast issue resolution, and significant ROI.

ROI depends on how we integrate our IT operations with Moogsoft, as it can reduce our workload, downtime, and resolution time effectively, ultimately delivering better solutions based on mean time to resolution.

Mohammad Ahsan

L1 Analyst at HCLTech

For more quotes and insights, download the Moogsoft report

The return on investment is significant as the solution effectively reduces costs while being worth its expense.

Wahyu Krisnamukti

Network Administrator at PT Bni Life Insurance

For more quotes and insights, download the SolarWinds NPM report

Customer Service

Sentiment score

5.8

Moogsoft support improved post-Dell acquisition, though response times and admin features need enhancement, and time zone issues persist.

Sentiment score

6.9

SolarWinds NPM support is knowledgeable and helpful but faces criticism for slow responses and aggressive sales tactics.

No quotes available

For more quotes and insights, download the Moogsoft report

If there is no timely response, getting a resolution is more difficult.

SJ6

Network Security Engineer at a comms service provider with 51-200 employees

We had contact with SolarWinds regarding the implementation, and they were helpful.

Wahyu Krisnamukti

Network Administrator at PT Bni Life Insurance

They have good technical support.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

For more quotes and insights, download the SolarWinds NPM report

Scalability Issues

Sentiment score

7.0

Moogsoft offers scalable, cloud-hosted services praised for managing large user bases, with room for improved user-friendly features.

Sentiment score

6.9

SolarWinds NPM offers scalable solutions for various environments, with possible increased costs and challenges on virtual platforms.

No quotes available

For more quotes and insights, download the Moogsoft report

SolarWinds NPM is scalable and effective in handling large network infrastructures.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

For more quotes and insights, download the SolarWinds NPM report

Stability Issues

Sentiment score

7.3

Moogsoft offers stable performance, managing high-loads effectively with minimal issues, though occasional bugs are quickly addressed.

Sentiment score

7.5

SolarWinds NPM is stable, with issues arising during upgrades; regular updates and support enhance its performance.

Sometimes Moogsoft experiences stability issues due to bugs or internal problems, leading to downtime.

Mohammad Ahsan

L1 Analyst at HCLTech

For more quotes and insights, download the Moogsoft report

The NPM product is stable, particularly when used for simple network monitoring.

SJ6

Network Security Engineer at a comms service provider with 51-200 employees

For more quotes and insights, download the SolarWinds NPM report

Room For Improvement

Moogsoft users want better API integration, predictive analytics, dashboards, multi-cloud support, and enhanced AI-driven IT operations features.

SolarWinds NPM users seek improvements in network discovery, interface, integration, resource usage, cloud support, security, and pricing adjustments.

Introducing machine learning and AI features would enhance Moogsoft, streamlining IT operations, incident detection, and response management.

Mohammad Ahsan

L1 Analyst at HCLTech

I would like to see Moogsoft improve on coming up with some agentic solutions for whatever they have been able to automate.

reviewer2783673

CTO at a tech services company with 10,001+ employees

For more quotes and insights, download the Moogsoft report

Customers have given feedback about the delayed response times from the technical team.

SJ6

Network Security Engineer at a comms service provider with 51-200 employees

SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment.

Vivek Jaiswal

Manager IT at a manufacturing company with 1,001-5,000 employees

For more quotes and insights, download the SolarWinds NPM report

Setup Cost

Moogsoft's AI ops solution is affordable and flexible, offering competitive pricing with various licensing options compared to competitors.

SolarWinds NPM pricing is competitive yet complex, appealing to some while being costly for smaller enterprises or multi-module needs.

If you compare Moogsoft's pricing with some of the other combined solutions, they are not very cheap, but I don't think they are at the top end of the market either.

reviewer2783673

CTO at a tech services company with 10,001+ employees

For more quotes and insights, download the Moogsoft report

It is not too pricey and is adequate.

Vivek Jaiswal

Manager IT at a manufacturing company with 1,001-5,000 employees

PRTG's package offers all features in one bundle, which is cost-effective.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

The solution is considered expensive.

Wahyu Krisnamukti

Network Administrator at PT Bni Life Insurance

For more quotes and insights, download the SolarWinds NPM report

Valuable Features

Moogsoft enhances IT operations using AI for noise reduction, event correlation, and improved incident response with collaborative alert management.

SolarWinds NPM offers easy deployment, strong monitoring, and seamless integration, enhancing network management with intuitive dashboards and real-time insights.

Moogsoft offers various benefits, including incident response, reduced noise alert fatigue, increased availability and uptime, helping companies gain a better understanding of their IT environment, proactively addressing issues, and improving services.

Mohammad Ahsan

L1 Analyst at HCLTech

The AIOps capabilities in Moogsoft, which it brings in with multiple data source support, are the most valuable features.

reviewer2783673

CTO at a tech services company with 10,001+ employees

For more quotes and insights, download the Moogsoft report

Whenever any node is down in our network, whether it is a server or any network device, we receive information through email that the device is down.

Vivek Jaiswal

Manager IT at a manufacturing company with 1,001-5,000 employees

It provides a detailed overview of the network, which is valuable.

SJ6

Network Security Engineer at a comms service provider with 51-200 employees

SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

For more quotes and insights, download the SolarWinds NPM report

Categories and Ranking

Moogsoft

Ranking in IT Infrastructure Monitoring

24th

Average Rating

7.6

Reviews Sentiment

5.1

Number of Reviews

Ranking in other categories

IT Operations Analytics (4th), AIOps (11th)

SolarWinds NPM

Ranking in IT Infrastructure Monitoring

5th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

160

Ranking in other categories

Network Monitoring Software (3rd), Cloud Monitoring Software (8th)

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of Moogsoft is 0.8%, down from 1.0% compared to the previous year. The mindshare of SolarWinds NPM is 3.4%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
SolarWinds NPM	3.4%
Moogsoft	0.8%
Other	95.8%

IT Infrastructure Monitoring

Featured Reviews

Mohammad Ahsan

L1 Analyst at HCLTech

Effective monitoring and efficient alert management streamline operations

Machine learning works based on past collected data, so we can develop a system that functions as an automated bot using this data. With the use of AI technologies such as ChatGPT and other Gen AI solutions, if we combine these with machine learning tools, it will lead to increased efficiency and reduced processing time in application systems. I work on the backend to address any issues with Moogsoft, such as URL access problems or credential bugs, ensuring everything operates smoothly. The advantage of Moogsoft is that it consolidates various alerts into one monitoring tool, which reduces time and allows for real-time and anomaly detection, while its disadvantage includes limited built-in observability and complex setup requirements. On a scale of 1-10, I rate Moogsoft a 9.

Read full review

Vivek Jaiswal

Manager IT at a manufacturing company with 1,001-5,000 employees

Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards

Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

11%

Transportation Company

Comms Service Provider

Manufacturing Company

11%

Financial Services Firm

10%

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	12

By reviewers
Company Size	Count
Small Business	59
Midsize Enterprise	33
Large Enterprise	85

Questions from the Community

What is your experience regarding pricing and costs for Moogsoft?

If you compare Moogsoft's pricing with some of the other combined solutions, they are not very cheap, but I don't think they are at the top end of the market either.

See all answers

What needs improvement with Moogsoft?

I would like to see Moogsoft improve on coming up with some agentic solutions for whatever they have been able to automate.

See all answers

What is your primary use case for Moogsoft?

We implement Moogsoft for our own consumption as well as we are implementation partners in some cases where our clients have a need for an observability solution.We work with most of the large ente...

See all answers

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...

See all answers

What is the best network monitoring software for large enterprises?

From my point of view, SolarWind is the best tool.

See all answers

What is the best network monitoring software for large enterprises?

We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...

See all answers

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Compared 4% of the time

Nagios XI vs SolarWinds NPM

Compared 3% of the time

DX Spectrum vs SolarWinds NPM

Compared 3% of the time

Zabbix vs SolarWinds NPM

Compared 3% of the time

Entuity vs SolarWinds NPM

Compared 2% of the time

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Product Reports

Buyer's Guide

Moogsoft

April 2026

Download Moogsoft product report

Buyer's Guide

SolarWinds NPM

April 2026

Download SolarWinds NPM product report

Also Known As

No data available

Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer

Overview

Moogsoft is an advanced AI-driven platform that optimizes event correlation and reduces false positives in IT environments. Its integration with over 50 tools enhances diagnostic capabilities, consolidating alerts, and reducing noise, making it an essential tool for efficient incident management.

Leveraging AI, Moogsoft provides significant noise reduction and anomaly detection, enabling proactive IT system management. The Situation Room aggregates and correlates events, automating rule writing and analysis. Despite its complex initial setup and limited integration options, Moogsoft offers valuable features for maintaining system uptime and understanding IT environments. Users primarily seek improved integration with systems like ServiceNow, better multi-cloud support, and enhanced dashboard functionalities paired with frequent updates. Greater API interfacing and seamless data collection from external systems are also desired to enrich functionality.

What are the key features of Moogsoft?

AI Engine: Reduces false positives and automates event correlation.
Situation Room: Aggregates events for streamlined management.
Prediction Features: Automates rule creation and event analysis.
Integration: Compatible with over 50 IT tools for extended reach.
Unsupervised Learning: Reduces noise and detects anomalies effectively.

What benefits and ROI should users expect?

Noise Reduction: Decreases unnecessary alerts to enhance focus.
Efficient Incident Management: Correlates and clusters incidents for better oversight.
System Uptime: Enhances observability to proactively manage IT environments.
Integration Capabilities: Centralizes management of multiple monitoring tools.

Moogsoft is implemented widely in network operations centers to filter alerts and improve IT service management efficiency. It is integrated with ServiceNow for enhanced event management and ticket conversion. Companies use Moogsoft as a manager of managers, fostering effective root cause analysis and event correlation crucial for network and storage monitoring, contributing to continuous service delivery.

Dell Technologies

SolarWinds NPM is a network performance monitoring tool offering a user-friendly interface with customizable dashboards. It provides real-time tracking of device health, latency, and bandwidth utilization, supporting diverse integration and scalability needs.

SolarWinds NPM's robust features include real-time monitoring of network performance and efficient tracking of device health, latency, and bandwidth utilization. The tool is appreciated for its ease of deployment, scalability, and support for integration with other tools. Features like SNMP monitoring, NetPath, and comprehensive reporting enhance its diagnostic capabilities and network visibility. However, users identify areas for improvement such as real-time analytics, advanced customization options, and enhanced scalability for larger enterprises. Better customer support, improved integrations, and security measures are also desired.

What are the key features of SolarWinds NPM?

User-Friendly Interface: Simplifies navigation and operation.
Customizable Dashboards: Allows personalized data views.
Real-Time Monitoring: Provides instant updates on network performance.
Strong Alerting Capabilities: Offers immediate notifications for issues.
Scalability: Supports growth with ease.
Integration: Works smoothly with other tools for comprehensive monitoring.
SNMP Monitoring: Tracks device stats effectively.
NetPath: Helps visualize network paths and performance.

What benefits and ROI can users expect?

Improved Network Visibility: Enables proactive issue resolution.
Enhanced Diagnostics: Facilitates quicker troubleshooting.
Real-Time Performance Data: Supports informed decision-making.
Ease of Deployment: Reduces setup time and complexity.
Infrastructure Monitoring: Ensures network stability and reliability.
Custom Integration: Adapts to existing IT environments.

In enterprise environments, SolarWinds NPM is deployed to monitor network health and device status, sending alerts for any issues. It provides visibility into network performance, tracking bandwidth utilization and server metrics efficiently. Its applications span from monitoring routers, switches, and firewalls to supporting infrastructure monitoring across industries.

SolarWinds

Sample Customers

RetailNext

Microsoft, Federal Express, Hewlett-Packard, and MasterCard

Buyer's Guide

Moogsoft vs. SolarWinds NPM

April 2026

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