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Moogsoft vs Zabbix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Users report reduced incident resolution time, improved alert management, cost savings, faster troubleshooting, enhanced collaboration, and quicker root cause analyses.
Sentiment score
7.7
Zabbix offers cost-effective, scalable monitoring with no fees, reducing downtime and commercial software expenses while increasing ROI.
ROI depends on how we integrate our IT operations with Moogsoft, as it can reduce our workload, downtime, and resolution time effectively, ultimately delivering better solutions based on mean time to resolution.
 

Customer Service

Sentiment score
6.4
Moogsoft support is efficient for some, but others experience delays; improvements noted post-acquisition with still some room for better coverage.
Sentiment score
6.9
Zabbix support is praised for responsiveness, community resources, and expertise, though documentation and non-paid support need improvement.
It is so straightforward that I have never had to use the support.
 

Scalability Issues

Sentiment score
7.5
Moogsoft offers scalable cloud-based solutions with efficient device handling and flexible pricing, despite requiring coding for integrations.
Sentiment score
6.9
Zabbix is praised for its scalability, distributed architecture, and efficiency, despite needing robust databases for larger deployments.
Zabbix has high scalability.
Zabbix is very scalable and lightweight.
I would rate its scalability ten out of ten.
 

Stability Issues

Sentiment score
7.4
Moogsoft is reliable, stable, handles high loads efficiently, and requires minimal maintenance, with resolved earlier stability issues.
Sentiment score
7.6
Zabbix is reliable and stable, with minimal issues; users value its low resource use and effective monitoring.
Sometimes Moogsoft experiences stability issues due to bugs or internal problems, leading to downtime.
Zabbix is very scalable and lightweight.
Zabbix is quite stable, and we haven't had any problems with Zabbix itself.
 

Room For Improvement

Moogsoft needs better integration, analytical capabilities, user support, and improved dashboard features for enhanced incident management and automation.
Zabbix users seek UI improvements, better documentation, enhanced reporting, security, automation, integration, and modern workload adaptations.
Introducing machine learning and AI features would enhance Moogsoft, streamlining IT operations, incident detection, and response management.
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
 

Setup Cost

Moogsoft offers flexible pricing with SaaS and on-premise options, though costs may vary based on usage and model.
Zabbix, a cost-effective open-source solution, offers free access without hidden fees, making it popular for enterprise adoption.
 

Valuable Features

Moogsoft integrates with 50+ IT tools, enhancing incident management with AI-driven features for improved diagnostics and system uptime.
Zabbix provides open-source monitoring with customizable features, strong scalability, and robust support, ideal for cost-effective IT infrastructure management.
Moogsoft offers various benefits, including incident response, reduced noise alert fatigue, increased availability and uptime, helping companies gain a better understanding of their IT environment, proactively addressing issues, and improving services.
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
Zabbix has a lot of features, including monitoring, status updates, and collecting information telemetry from storages and servers as well.
 

Categories and Ranking

Moogsoft
Ranking in IT Infrastructure Monitoring
18th
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
IT Operations Analytics (6th), AIOps (8th)
Zabbix
Ranking in IT Infrastructure Monitoring
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
106
Ranking in other categories
Application Performance Monitoring (APM) and Observability (9th), Network Monitoring Software (1st), Server Monitoring (1st), Cloud Monitoring Software (1st)
 

Mindshare comparison

As of July 2025, in the IT Infrastructure Monitoring category, the mindshare of Moogsoft is 0.9%, down from 1.4% compared to the previous year. The mindshare of Zabbix is 13.2%, up from 11.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Siddharth_Jain - PeerSpot reviewer
Filters the noise and consolidating alerts into a single situation report
Moogsoft's integration options are somewhat limited. It primarily relies on webhooks and APIs for data input, meaning external systems must push data to Moogsoft; it cannot pull data independently. If I want to connect CloudWatch or Prometheus to Moogsoft, I have to write custom code on the Prometheus side to send data through Moogsoft’s APIs or webhooks. Other monitoring tools like Splunk and Dynatrace typically have agents that reside on the system, automatically collecting and sending data. This difference can create challenges for teams needing seamless integration. Although Moogsoft has developed some plugins, such as those for Grafana and Zabbix, that are ready to use, they don’t have comprehensive support for every tool. Splunk has developed an AI assistant that can answer your queries and everything else. Moogsoft lacks that. Dynatrace has this AI component that will identify things on its own. On the other end, Moogsoft, you must set up the workflow. You have to come and set up the cookbooks. ServiceNow also has good event correlation. Splunk is fantastic with the event correlation.
B Ahmed - PeerSpot reviewer
Enables seamless global client monitoring with reliable remote connectivity
I use the solution to provide a perfect environment for remote connectivity with my clients. Many tools that I require for system maintenance are included. I can easily monitor all of my clients throughout the world I did not give much thought to it, however, improvements could be made to Zabbix.…
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Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
860,592 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
8%
Transportation Company
5%
Computer Software Company
15%
Educational Organization
14%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Moogsoft?
Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically...
What needs improvement with Moogsoft?
We can improve Moogsoft by optimizing its noise feature, normalizing events, customizing deduplication rules, enhancing correlation accuracy, and improving incident response and automation. Introdu...
What do you like most about Zabbix?
The template system in Zabbix is very beneficial as it saves time in configuration.
What is your experience regarding pricing and costs for Zabbix?
We didn't use the commercial version. We used the free version.
What needs improvement with Zabbix?
I think it's the best solution for monitoring. I don't know any better.
 

Comparisons

 

Overview

 

Sample Customers

RetailNext
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about Moogsoft vs. Zabbix and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.