N-able Cove Data Protection vs StorageCraft ShadowXafe [EOL] comparison

Why PeerSpot?

N-able and Arcserve are both solutions in the Backup and Recovery category. Additionally, 95% of N-able users are willing to recommend the solution.

N-able Cove Data Protection

Read 24 N-able Cove Data Protection reviews

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5,196 Comparison Views

95% willing to recommend

StorageCraft ShadowXafe [EOL]

Read 2 StorageCraft ShadowXafe [EOL] reviews

0% willing to recommend

N-able Cove Data Protection

StorageCraft ShadowXafe [EOL]

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between N-able Cove Data Protection and StorageCraft ShadowXafe [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery.

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Buyer's Guide

Backup and Recovery

September 2026

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Helped 914,262 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

N-able Cove Data Protection

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Backup and Recovery (32nd), Cloud Backup (20th), SaaS Backup (10th), MSP Backup (3rd)

StorageCraft ShadowXafe [EOL]

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Grace Myna

HR Consultant

Secure reminders have improved HR document control and support better client deadline management

I really love the reminders feature of N-able Cove Data Protection because I have many dates to keep in mind while working with multiple clients. The access settings are important for me too, and the fact that HR documents are personal means I do not want everyone seeing everything, especially because in HR we talk mostly about confidentiality. It is important that not everyone gets to see everything unless they have access, and I also appreciate being able to tell which copy is the final one. The reminders feature stands out for me the most because I deal with many dates and deadlines. The reminders work well for me in practice because they make it easy for me; I do not have to keep checking my calendar, even though I also use other calendars such as Calendly. The reminders come in handy because I do not have to keep going back to that, helping me ensure that I meet deadlines and do not miss client meetings, making it easier for me to stay organized.

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reviewer1281621

Founder/CEO at a tech services company with 1-10 employees

An expensive next-generation data recovery and backup software solution with poor data restoration

Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss."

"Cove Data Protection has given us a fresh start in data backups."

"For servers, first and foremost, it's just a rock-solid solution."

"What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud."

"With the monitoring it enables us to keep track, and it's more efficient, so it enables us to spend less time fixing backup issues for our customers."

"Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily."

"The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points."

"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."

More N-able Cove Data Protection pros

"The most valuable feature is the backups."

"The technical support has been very good."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

Cons

"There aren’t any challenges. Regarding the additional features, Cove is limited to disaster recovery with Azure. It would be great to make disaster recovery compatible with AWS."

"N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve. Additionally, there are some limitations on the storage side, where I cannot have a lot of employees backing up their data."

"Currently you can't dump the files that were backed up. You have to use the web interface and you can only see 30 files at a crack."

"There could be a possibility to create a local NAS backup for infrastructure."

"This solution is not very good for image restores, but really excellent for files, databases and System State restores."

"A better default view on my dashboard would be great."

"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline."

"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."

More N-able Cove Data Protection cons

"I wouldn't use it. It failed me every time I tried to use it in a real-life scenario."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

Pricing and Cost Advice

"There is no per node cost, at least not the way I am doing it. I am on bulk. New customers can be set up on a trial, where they can get things all squared away, then they can switch over to being a billed customer."

"N-able Cove Data Protection is an averagely-priced product."

"The pricing is very competitive and it's well worth the price."

"The pricing of SolarWinds seems to be fair compared to the rest of the industry."

"The pricing, for now, is good. The package that they gave us recently is pretty good. It depends on how many clients you have, and you pay for certain terabytes per license. These terabytes, if not used, are pooled together."

"Cove only takes the data you have on the physical server. I can back that up for long periods of time, and I don't accrue high charges to have the data in the cloud. It stays at one rate. This allows me to forecast payment for the next one or two years and show clients their estimated growth."

"When you have a device/appliance on the site quite a lot of the other enterprise class backup people insist that you have their appliance, which is frankly offensively expensive. Because when you pry the top off, it's just a standard 19-inch tin box with a standard Intel I5 in it, some RAM, and a hard drive. Then, you go, "Why have they just charged me 5,500 quid for a box, which I could have probably build for under 500." Whereas, with the SolarWinds product, they don't have that. The backup appliances that we have onsite are just plain cooking PCs. We can build our own machines, which is reflected in the price that we can offer a customer."

"The only option I would like to see is an adjustable scale. Right now we have 250 seats and we're not using all of them. It would be nice to be able to save that little bit of money by being able to buy just what we need."

More N-able Cove Data Protection pricing and cost advice

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."

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Top Industries

By visitors reading reviews

Comms Service Provider

13%

Construction Company

10%

Manufacturing Company

Outsourcing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	3
Large Enterprise	1

No data available

Questions from the Community

What is your experience regarding pricing and costs for N-able Backup?

In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.

See all answers

What needs improvement with N-able Backup?

The challenges I face especially are those I've mentioned, that finding some specific data in N-able Cove Data Protection is not as easy as it is in some other systems. You cannot just search for s...

See all answers

What is your primary use case for N-able Backup?

Our main use cases for enabling N-able Cove Data Protection include backing up our customers' data on servers hosted in data centers and servers hosted in our own data center, as well as a few onsi...

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Product Reports

Buyer's Guide

N-able Cove Data Protection

September 2026

Download N-able Cove Data Protection product report

Buyer's Guide

Backup and Recovery

September 2026

Download StorageCraft ShadowXafe [EOL] product report

Also Known As

N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup

ShadowXafe

Overview

N-able Cove Data Protection delivers cloud-based data backup and disaster recovery with features like ease of use, automation, and efficient data transfer. Its unified dashboard and virtual disaster recovery options are key highlights for simplifying data management.

N-able Cove Data Protection stands out for its comprehensive cloud-based architecture, offering reliable backup, disaster recovery, and archiving solutions across industries such as legal, healthcare, and finance. Users benefit from features like virtual disaster recovery, bare-metal restore, and efficient data transfer. Cove's straightforward setup and resource efficiency make it popular among managed service providers, as it supports diverse environments, including Windows, Linux, and macOS systems. Despite its strengths, users have noted areas for improvement, such as dashboard navigation, cloud integration, and prolonged initial backup times.

What are the key features of N-able Cove Data Protection?

Ease of Use: Simplified setup and management with an intuitive interface.
Automation: Streamlined processes for efficient data handling.
Cloud-Based Architecture: Reliable backup and recovery from any location.
Virtual Disaster Recovery: Enables swift data restoration scenarios.
Bare-Metal Restore: Facilitates complete system recovery from hardware failures.

What benefits can users expect when evaluating data protection?

Resource Efficiency: Optimizes system resources to minimize overhead.
Remote Access: Simplifies data management with a unified dashboard from any location.
Scalability: Suits diverse organizational sizes and needs.
Integration: Supports Windows, Linux, macOS, and virtual environments.

Industries like legal, healthcare, and finance utilize N-able Cove Data Protection for its robust server, workstation, and Office 365 data backup capabilities. With support for SQL, MySQL, Exchange, and file backups, Cove aids managed service providers in efficiently managing both local and remote environments, offering strong disaster recovery, testing, and item-level restoration options.

N-able

StorageCraft Technology Corporation is a premier backup and disaster recovery software company. StorageCraft focuses on providing best-in-class backup, disaster recovery, system migration and data protection solutions for virtual and physical environments. StorageCraft delivers software products that reduce downtime, improve security and stability for systems and data and lower the total cost of ownership for servers, desktops and laptops.

Arcserve

Sample Customers

Computer Depot, Leading Edge Computers, IT Logic Australia

Kawasaki, NASA, Amazon, Sonic, Callaway

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: September 2026.

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