Arcserve UDP vs StorageCraft ShadowXafe [EOL] comparison

"Arcserve UDP's integration with multiple operating systems is very good and very efficient, which brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem."

"Global deduplication is the best feature of this solution."

"The backup is the most valuable feature. It also makes storage very easy."

"I would recommend it if there is a general case."

"The most valuable feature of Arcserve UDP is live replication."

"It is a very stable solution...It is a scalable solution."

"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"The most valuable feature is the backups."

"I would say they have good people, but the staff in Brazil is very reduced, so we need to talk with foreigners; it could be difficult for our clients since it was not in Portuguese."

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

"The technical support of the product is an area of concern where improvements are required."

"Every time I change the disc, I have to do a full backup."

"The product is not user-friendly."

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."

"The initial setup was complex."

"They could work on their marketing approach. I don't see many people leveraging it."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"The price of this product is high and it should be lower."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"It is approximately $400 to purchase a virtual service outright."

"I feel that the product is fairly priced."

"The solution is expensive."

"The pricing is moderate."

"As an MSP partner, I believe that the prices are fair."

"Pricing is most likely comparable."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."