Arcserve UDP vs StorageCraft ShadowXafe [EOL] comparison

"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."

"I like the tool's speed."

"Global deduplication is the best feature of this solution."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"The product's deployment process was straightforward."

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."

"The ease of use is the best feature of the product."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"The most valuable feature is the backups."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"We could not go into granular details of retrieving backup information."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."

"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"It is approximately $400 to purchase a virtual service outright."

"The solution is priced well compared to other solutions."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"The pricing is moderate."

"I feel that the product is fairly priced."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"Pricing is most likely comparable."

"The solution is very expensive."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."