Arcserve UDP vs StorageCraft ShadowXafe [EOL] comparison

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."

"Instant recovery is the most valuable feature of Arcserve UDP."

"The ease of use is the best feature of the product."

"The product's deployment process was straightforward."

"The most valuable feature of Arcserve UDP is live replication."

"Arcserve UDP's integration with multiple operating systems is very good and very efficient, which brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem."

"The product provides instant and virtual standbys."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"The most valuable feature is the backups."

"Every time I change the disc, I have to do a full backup."

"It takes much time to verify and consolidate images for backups."

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."

"The technical support of the product is an area of concern where improvements are required."

"The initial setup was complex."

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"We could not go into granular details of retrieving backup information."

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"As an MSP partner, I believe that the prices are fair."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"The solution is not very expensive, but it is not cheap."

"In comparison to other vendors, it is a low-cost solution."

"The solution is expensive."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."