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Arcserve Backup vs Arcserve UDP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Backup
Ranking in Backup and Recovery
44th
Average Rating
9.0
Reviews Sentiment
6.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Arcserve UDP
Ranking in Backup and Recovery
28th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (18th)
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Arcserve Backup is 0.3%, up from 0.1% compared to the previous year. The mindshare of Arcserve UDP is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Arcserve UDP1.2%
Arcserve Backup0.3%
Other98.5%
Backup and Recovery
 

Featured Reviews

MohammadFahim - PeerSpot reviewer
IT Specialist at Futuresoft Solutions Pvt. Ltd.
Enabling efficient management with quick deployment and cost-effective solutions while needing improved support
I assess the value of Arcserve Backup's integration with multiple operating systems to be effective only for deploying the agent, as we deploy the agent and take the backup from the backup server only. I face no issues in terms of integration with Arcserve Backup. I do use Arcserve Backup's deduplication and compression features. These features help optimize storage resources by erasing duplicate data from the storage, so if we have two or three TB storage, it will take backup around three to four months. Regarding the disaster recovery feature of Arcserve Backup, we only do a simple one server disaster recovery feature. In terms of hybrid deployment scenarios, we have mostly done this in a Windows environment, with a small amount done in Linux. On a scale from one to ten, I rate Arcserve Backup a nine.
Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Arcserve Backup positively impacts the organization by providing a simple managed backup solution that is not complex, making it easy to manage and configure; that is the best feature I can describe."
"Arcserve Backup positively impacts the organization by providing a simple managed backup solution that is not complex, making it easy to manage and configure; that is the best feature I can describe."
"My advice to others is if they want a comprehensive solution where they can do backups of their servers, applications, emails, and user systems Arcserve is a good choice."
"The most valuable feature of Arcserve UDP is live replication."
"The product's deployment process was straightforward."
"It is easy to use and is an all-around solution for the backup of the Windows/Linux/Hyper-V/VMware environments."
"Arcserve UDP provides security to our database and also it takes backup regularly, without human intervention."
"The ROI is very good because of the speed of the backup, so our IT staff don't waste time doing unnecessary work and can set up and focus on other tasks."
"With UDP, I built a low-cost DR site that replicates from the backup."
"Their technical support is excellent."
 

Cons

"I have noticed that support needs to improve in Arcserve Backup."
"I have noticed that support needs to improve in Arcserve Backup."
"The product requires too many VMs as intermediaries."
"We used Arcserve as a backup solution, but it wasn't very flexible."
"This solution is very slow; if you select all of the servers, it runs for a long time, and even a full night is not enough to perform a backup."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"Customer service and support need to be improved. Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"Licensing is an area that needs improvement."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
 

Pricing and Cost Advice

Information not available
"Pricing is most likely comparable."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"I do not work with the pricing or licensing issues of the solution for our organization."
"I feel that the product is fairly priced."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"The solution is very expensive."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
Manufacturing Company
10%
Marketing Services Firm
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Arcserve Backup?
I think the licensing costs of Arcserve Backup are not very expensive. I am satisfied with the current price of Arcserve Backup.
What needs improvement with Arcserve Backup?
I have noticed that support needs to improve in Arcserve Backup.
What is your primary use case for Arcserve Backup?
I have been using Arcserve Backup for around 10 years.
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
 

Also Known As

No data available
StorageCraft ShadowProtect, StorageCraft Backup Analyzer
 

Overview

 

Sample Customers

Information Not Available
ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: May 2026.
893,244 professionals have used our research since 2012.