

Arcserve UDP and Veeam Data Platform compete in the data protection category. Veeam appears to have the upper hand due to its superior integration and replication features, alongside its competitive pricing options.
Features: Arcserve UDP offers agentless backups for VMware and Hyper-V, global deduplication, and cross-platform restoration capabilities, making it user-friendly. Veeam Data Platform excels in integration with virtual environments, instant VM recovery, and SureBackup, which assures reliable restorations with nearly zero failures.
Room for Improvement: Arcserve UDP could improve integration with hyper-converged infrastructure platforms and legacy hardware, as well as enhance its multi-tenancy support. Veeam Data Platform might benefit from more efficient handling of large-scale environments and advanced application backups, along with better physical server support and storage technology integration.
Ease of Deployment and Customer Service: Arcserve UDP focuses on on-premises deployment, offering straightforward configuration, but support can vary by region. Veeam provides flexible deployment options in hybrid and public cloud settings and is praised for its highly regarded technical support, known for its prompt and knowledgeable assistance.
Pricing and ROI: Arcserve UDP is often viewed as more costly with its annual licensing fees but is cost-effective for small to mid-sized businesses looking for simple backup solutions. Veeam Data Platform, although initially priced higher, offers economic advantages through its flexible licensing, superior features, and subscription model, enhancing ROI and making it an attractive option for organizations managing extensive data environments.
I have seen a return on investment as it saves time and money by preventing us from being in a disaster situation.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
The escalation from first, second to third tier is sometimes very long-lasting, but the resolve rate is quite high.
I would rate their technical support a 10 out of 10.
Most cases are handled perfectly.
Integration with other vendors is also seamless.
I would rate the scalability part of Veeam Data Platform 10 out of 10 because we have the ability to scale out the product at any time with scale-out backup repositories and can add licenses as needed.
In order to scale Veeam Data Platform, we have to pay a lot more money.
There are no issues with stability in Veeam Data Platform.
I can say the stability of Veeam Data Platform is almost 8 to 9, as the cluster functionality was not there in earlier platforms such as version 12, but is provided in version 13.
OpenStack is something Veeam Data Platform doesn't support, and they haven't indicated that they will support it in the future.
Compared to IBM, Veeam Data Platform is simpler but brings some challenges with automation in backup and Oracle backup configuration.
The improvement we would like to see is the option to scale Veeam Data up in smaller sections rather than large sections, which requires paying much more.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
I believe it is not expensive; it's the regular price.
A reduction of 20% in the current cost would make the solution more attractive to clients.
Veeam Data Platform is more expensive than OpenStack because we pay for it in US dollars, while we pay for OpenStack in Egyptian pounds.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
The most important aspect of this platform is data security with immutable data in the storage.
The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers.
The backup for specific disks feature has helped me by allowing us to take backups specifically for data we need, rather than for the whole server as a single disk, such as just backing up the root disk.
| Product | Mindshare (%) |
|---|---|
| Veeam Data Platform | 6.6% |
| Arcserve UDP | 1.2% |
| Other | 92.2% |

| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 218 |
| Midsize Enterprise | 99 |
| Large Enterprise | 139 |
Veeam Data Platform is a global leader in data resilience, offering protection and recovery solutions that keep businesses operational. It integrates secure backups with intelligent data insights, providing robust defense against cyber threats and ensuring data remains recoverable and adaptable.
Engineered to address modern cybersecurity challenges, Veeam Data Platform delivers reliable protection with orchestrated and verifiable recovery processes. Its platform extends beyond traditional backup, providing frictionless operations and ensuring that data is secure and always available. With features like built-in defenses, cleanroom recovery validation, and a streamlined software appliance, organizations maintain business continuity without disruption. As a trusted choice, Veeam empowers firms to effectively manage data across virtual and physical environments, fostering resilience in the face of adversity.
What are the key features of Veeam Data Platform?In many industries, Veeam Data Platform is integral for robust data management strategies. It is widely used for backup, replication, and data protection across both virtual and physical environments. Organizations value its support for VMs, file-level recovery, and efficient disaster recovery scenarios. Additionally, the platform's capability to integrate with cloud and on-premise systems ensures efficient centralized backup management, meeting the diverse demands of large-scale infrastructures.
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