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Arcserve UDP vs Veritas Backup Exec comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Veritas Backup Exec
Ranking in Backup and Recovery
14th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
75
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. The mindshare of Veritas Backup Exec is 1.8%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Pawel Augustyn - PeerSpot reviewer
Simplified interface with good performance but needs monitoring
I need to use PowerStore and Veritas Backup Exec. It is a direct backup to types, and it is supported by my backup. It offers good performance and stability, and it works properly. I am happy with this program. It is still working on aligning with security requirements and data encryption for Amazon or ATAC. It has a lot of functions and security measures, which ensure our backups are secure.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's deployment process was straightforward."
"The most valuable feature of Arcserve UDP is live replication."
"The standard backup and restore feature is most used."
"The product provides instant and virtual standbys."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"One of the things that I do like about it is that it has a very good deduplication feature."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"I like the tool's speed."
"I have not seen another backup solution as scalable as this one."
"The most valuable features of Veritas Backup Exec are the easy-to-use intuitive GUI. It is very easy to understand. I have never lost data and I have been able to recover all the data I need."
"The product allows for versatile storage options, enabling users to store data on disk storage, NAS storage, or tape libraries."
"It is a good overall suite of products."
"I have found the overall features of the solution very good and there is the option to backup to the cloud."
"When something goes down, and we need to restore data, the most used case is being able to restore it. Veritas Backup Exec allows you to restore down to the file level."
"It is a good backup tool."
"The usability and interface of the solution are good."
 

Cons

"The time to backup servers that sit in DMZ must be improved."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"Its interface can be improved. I find it unintuitive."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"The product is not user-friendly."
"We have to use a Microsoft hypervisor for installation which is expensive."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"This solution does not support image-level backup of a physical server."
"Better integration with non-Microsoft products would be an improvement."
"Veritas Backup Exec should be more user-friendly. The costs should also be much lower and it should be easier to go through the disaster recovery process."
"The one thing which could be improved, which we have informed Veritas about, is the ability to plug in to the cloud. Meaning, instead of using local storage if we're backing up a small user or end user, we want to be able to make it so they can direct the backups directly to the cloud. It can't be done at the moment. We can only back up to the storage then replicate to the cloud, but we cannot use the cloud as a source of storage."
"The console of Veritas Backup Exec is complex when compared to other software."
"There still a lot of room for improvement in synthetic technologies, especially when targeted to deduplication media."
"The solution lacked local support, which became an issue for us and our customers. They needed to have more presence on the ground."
"Something within the software itself isn't quite right. There may be a bug or glitch. It will work fine for weeks and then all of a sudden it just tanks."
 

Pricing and Cost Advice

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"I do not work with the pricing or licensing issues of the solution for our organization."
"The solution is expensive."
"The price of StorageCraft ShadowProtect is competitive in the market."
"The solution is very expensive."
"The solution is priced well compared to other solutions."
"If your company can afford it, go for it."
"The price is reasonable for the features it offers."
"The pricing can be improved."
"The price of this solution is a bit high."
"It is not an expensive product."
"Licensing depends on the part of the backup you're using. If you have SQL backup, then you must have a SQL license. If you have normal data backup, you would require a license for that."
"It is a mid-range solution on the pricing scale."
"The solution could be more cost-effective."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Non Profit
10%
Government
8%
Financial Services Firm
8%
Computer Software Company
16%
Manufacturing Company
14%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
What do you like most about Veritas Backup Exec?
The most important feature is the variety of backup applications it supports, including ERP systems and most other programs, such as Microsoft.
What is your experience regarding pricing and costs for Veritas Backup Exec?
The price is one of the best. When I compare it with others, it is twice or three times cheaper, however, the functionality is the same.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Beta Offshore
Find out what your peers are saying about Arcserve UDP vs. Veritas Backup Exec and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.