

Arcserve UDP and Veritas Backup Exec are both well-regarded data protection solutions. Arcserve UDP garners positive feedback for its pricing and support, but Veritas Backup Exec stands out in features, suggesting better overall value.
Features: Arcserve UDP offers comprehensive data backup, flexible storage options, and ease of use. Veritas Backup Exec provides advanced data protection, integration capabilities, and a wide array of robust features. While Arcserve UDP is known for its straightforward usability, Veritas Backup Exec is suitable for diverse enterprise needs due to its extensive features.
Room for Improvement: Arcserve UDP users request enhancements in scalability, faster technical support response times, and more advanced features. Veritas Backup Exec users suggest improvements in the complexity of setup, more intuitive management tools, and simplified deployment processes.
Ease of Deployment and Customer Service: Arcserve UDP is noted for its straightforward deployment process and responsive customer service. Veritas Backup Exec, while effective, has a more complex deployment process but maintains equally responsive support.
Pricing and ROI: Users find Arcserve UDP offers good value with competitive setup costs and satisfactory ROI. Veritas Backup Exec users report higher initial costs but feel the extensive features justify the expense with better ROI over time.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
They don't ask us to wait for a callback or create a ticket.
I see good technical engineer support resolving issues.
Now in the current version, I can run more than one process for backup in one job for more virtual machines.
It is easy to scale Veritas Backup Exec.
Some technology improvement is needed to manage my basic business continuity plan.
We need to have a proper image backup with a documented restore procedure, as some users were unable to do the image backup restoration due to driver issues or similar challenges.
I aim to monitor the functionality and probably find something this year to monitor logs from our backup system and storage and notify us about any unusual activities.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
When I compare it with others, it is twice or three times cheaper.
The setup is a bit expensive at a corporate price
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
Veritas has technical compatibility with my hardware and other systems.
It is very easy to add agents, add storage to take backups, and manage schedules.
My customers find the normal file system backup features of Veritas Backup Exec effective and valuable.
| Product | Mindshare (%) |
|---|---|
| Veritas Backup Exec | 1.3% |
| Arcserve UDP | 1.2% |
| Other | 97.5% |

| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 15 |
| Large Enterprise | 29 |
Arcserve UDP provides comprehensive data protection with features like global deduplication, instant recovery, and virtual standby, supporting efficient backup and recovery across various environments.
Arcserve UDP is designed for seamless data protection and recovery, integrating efficiently across multiple platforms and environments. Its features like global deduplication and cloud integration enhance data protection strategies. The user-friendly interface allows for easy configuration, ensuring quick recovery and enhancing business continuity. While facing challenges in speed and outdated infrastructure compatibility, enhancements in disaster recovery, security, and licensing can improve user experience. Arcserve UDP supports a wide range of backup scenarios including server, file, and VM protection for on-premises and hybrid environments, ensuring reliable backup and recovery solutions.
What are the key features of Arcserve UDP?Arcserve UDP is widely implemented in industries like finance, manufacturing, and education for its ability to handle diverse backup scenarios without user intervention. Organizations rely on it for server, file, and VM backups, ensuring disaster recovery and continuous availability. Its decompression feature and support for virtualization and SQL database high availability meet the needs of demanding sectors, providing reliable data protection and cost-effective solutions.
Veritas Backup Exec provides reliable data backup, supports diverse environments, and ensures easy restoration. It features a user-friendly interface, compatibility, and automation to enhance efficiency.
Veritas Backup Exec is known for its flexibility, scalability, and predictable performance. Key features include backup compression, encryption, granular restore, and protection for virtual machines. Users appreciate the interface and scheduling ease, alongside responsive technical support. However, areas for enhancement include the interface, cloud integration, and licensing model. Pricing, installation, and performance challenges, as well as disaster recovery processes, restore times, and reporting capabilities, need attention. Centralized management and superior support are often requested improvements. Users utilize Veritas Backup Exec primarily for backing up databases, virtual machines, and critical applications, managing both cloud and on-premises deployments in SMB and enterprise settings. Its administration simplicity allows efficient backup management, offering a cost-effective option for business needs.
What are the key features of Veritas Backup Exec?In specific industries, Veritas Backup Exec is implemented for protecting sensitive data in finance and healthcare, ensuring compliance with regulations. Retail and manufacturing sectors use it for securing inventory and operational data, while educational institutions rely on it to safeguard research and student information.
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