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Arcserve UDP vs Veritas Backup Exec comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (11th)
Veritas Backup Exec
Ranking in Backup and Recovery
18th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
76
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of Veritas Backup Exec is 1.7%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Pawel Augustyn - PeerSpot reviewer
Simplified interface with good performance but needs monitoring
I need to use PowerStore and Veritas Backup Exec. It is a direct backup to types, and it is supported by my backup. It offers good performance and stability, and it works properly. I am happy with this program. It is still working on aligning with security requirements and data encryption for Amazon or ATAC. It has a lot of functions and security measures, which ensure our backups are secure.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"Our customers are happy with the product’s functionality."
"Instant recovery is the most valuable feature of Arcserve UDP."
"The most valuable feature of Arcserve UDP is its decompression capability."
"The backup is the most valuable feature. It also makes storage very easy."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"The most valuable feature is the duplication."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"The product provides automated and faster data backup and recovery compared to other vendors."
"Veritas helps me manage business-critical backups effectively and has been pretty useful in keeping the functions comfortable."
"Recovery via Active Directory is painless and much easier than the complicated setup procedures of other products."
"The backup potential of the solution is very good. It's protected us in the past very well and allowed us to get up and running after an attack with minimal loss."
"The most valuable features of Veritas Backup Exec are the easy-to-use intuitive GUI. It is very easy to understand. I have never lost data and I have been able to recover all the data I need."
"The product makes it easy to restore data."
"We have virtual infrastructure, so restoring virtual machine systems from backups is also very easy."
"The interface for this solution is excellent, and it is easy to restore files compared to other solutions."
 

Cons

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"The solution's reporting could be improved and should provide customized reports."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"The time to backup servers that sit in DMZ must be improved."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"The cost is quite high. Along with the general costs, the supposed agents that you have to buy for the various options that you want to use ends up driving the costs higher as well."
"In terms of improvements, I think the pricing model could be improved. They charge you by port, for every port that you have even if you're not using all of them."
"Firstly, the GUI for 2014 is mostly confusing, i.e., if you need to add any additional technical features, then it doesn't require a change to the GUI."
"The solution could improve by having better documentation."
"Maybe they could improve reporting capabilities and predictions."
"We've experienced some performance issues with Backup Exec. The backup jobs take too long to complete."
"Veritas can improve the user interface and the information displayed."
"Currently, the solution does not have the capability to restore a single mailbox, so you lose a lot of time having to restore for example ten mailboxes just to recover one."
 

Pricing and Cost Advice

"The solution is very expensive."
"The solution is expensive."
"There is an annual license required for this solution and it is priced well."
"The pricing is moderate."
"In comparison to other vendors, it is a low-cost solution."
"As an MSP partner, I believe that the prices are fair."
"It is approximately $400 to purchase a virtual service outright."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"The pricing is good."
"The pricing can be improved."
"The pricing is reasonable."
"This product is priced for smaller customers."
"Regarding expense, Backup Exec is generally suitable for small and medium businesses. However, we can customize them based on the workload."
"Its price is reasonable."
"Licensing depends on the part of the backup you're using. If you have SQL backup, then you must have a SQL license. If you have normal data backup, you would require a license for that."
"The product's price is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Non Profit
12%
Manufacturing Company
9%
Government
7%
Manufacturing Company
15%
Computer Software Company
15%
Financial Services Firm
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
What do you like most about Veritas Backup Exec?
The most important feature is the variety of backup applications it supports, including ERP systems and most other programs, such as Microsoft.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Beta Offshore
Find out what your peers are saying about Arcserve UDP vs. Veritas Backup Exec and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.