Arcserve UDP vs Commvault Cloud comparison

Arcserve and Commvault are both solutions in the Backup and Recovery category. Arcserve is ranked #19 with an average rating of 7.0, while Commvault is ranked #3 with an average rating of 8.6. Arcserve holds a 1.2% mindshare in BRS, compared to Commvault’s 7.3% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 95% of Commvault users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,352 Views
1,343 Comparison Views

84% willing to recommend

Commvault Cloud

Read 110 Commvault Cloud reviews

13,531 Views
6,794 Comparison Views

95% willing to recommend

Arcserve UDP

Commvault Cloud

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Executive SummaryUpdated on Sep 11, 2024

Commvault Cloud and Arcserve UDP are both data management solutions with unique strengths. Arcserve UDP seems to have the upper hand due to its better pricing and ease of use.

Features: Commvault Cloud offers comprehensive backup and recovery options, extensive configuration capabilities, and integration with various cloud services. Arcserve UDP is valued for its simplicity and ease of use, efficient backup processes, and advanced deduplication.

Room for Improvement: Commvault Cloud needs a smoother learning curve, improvements in speed and performance during backups, and streamlined processes for better usability. Arcserve UDP requires enhancements in reporting tools, better integration capabilities, and improved reporting functionalities.

Ease of Deployment and Customer Service: Commvault Cloud deployment can be complex, requiring skilled professionals, and its customer service, while responsive, lacks detailed guidance. Arcserve UDP is praised for its straightforward deployment process and more accessible support.

Pricing and ROI: Commvault Cloud incurs higher setup costs, with users noting significant initial investments but reporting satisfactory long-term ROI. Arcserve UDP offers more budget-friendly setup costs and a quicker return on investment, appreciated for its cost-efficiency and effectiveness.

To learn more, read our detailed Arcserve UDP vs. Commvault Cloud Report (Updated: May 2025).

Buyer's Guide

Arcserve UDP vs. Commvault Cloud

May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

19th

Ranking in Disaster Recovery (DR) Software

11th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Commvault Cloud

Ranking in Backup and Recovery

3rd

Ranking in Disaster Recovery (DR) Software

4th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

110

Ranking in other categories

eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (2nd), File Archiving (1st), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st)

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of Commvault Cloud is 7.3%, up from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

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Matt Reller

Principal Platform Engineer Storage/Backup at a manufacturing company with 10,001+ employees

Provides extremely fast backup, is easy to manage, and is flexible

Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."

"I would recommend it if there is a general case."

"It is easy to configure."

"It allows us to back up all the servers and centrally manage them."

"The ROI is very good because of the speed of the backup."

"I like the tool's speed."

"The ease of use is the best feature of the product."

"The product's deployment process was straightforward."

More Arcserve UDP pros

"Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats."

"The features I find most helpful in Commvault are its ability to perform incremental backups and significantly reduce backup times for our diverse multi-architecture, multi-environment environment."

"The product is user-friendly."

"We can use it on-premises and in the cloud."

"The solution also provides me with a complete view of our data. I write scripts to report information from the Command Center daily. I report it in HTML and have the status of the last day for the whole environment."

"Global deduplication and the indexing of the data object are the most valuable features. It saves costs on the product side by doing compression and deduplication. It will help you and make your life easy to reach the data that you need within the minimum downtime when it's required."

"Cloud integration."

"One valuable feature is unlimited backup. You can back up existing users and folders."

More Commvault Cloud pros

Cons

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

"The tool doesn't provide cloud integration in India."

"Its interface can be improved. I find it unintuitive."

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."

"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."

More Arcserve UDP cons

"I need documentation for Azure backups. One expectation that I have is regarding PDF documentation. When I was trying to browse the documentation, I could not locate that."

"Commvault HyperScale X is more expensive for hybrid environments than traditional solutions."

"Our main pain point is that some of our hardware is old. For example, the SSD disks for our application database are slow. It's hard to avoid a slowdown in our environment because the size of our backups is growing every year. If you're growing and don't upgrade the environment, you will see slower backups and restores. You must enhance the environment if you are growing."

"The solution is expensive in comparison to similar solutions."

"The support needs more improvement. I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance."

"They can improve the VMware recovery and VMware backup. There is an improvement area on the VMware infrastructure. They can make available what they call a VSA proxy. They can have an appliance-type setup to deploy VSA backups and help recover quicker. They can have an appliance ready. Instead of having to have a server dedicated to that and installing software on a server, they can just provide an actual appliance for that."

"The solution needs better Office 365 data backup management."

"For simpler environments, they have some templates for startups. Possibly for a smaller environment, they need to do more automatic configuration and selections of users who want to do backups. This is mainly for smaller environments. I would like them to have the same system fit for all environments: small and big environments. Currently, we have to do a lot of configuration of the layout, which takes time. This solution is appropriate for enterprise-level enterprise, but I would like it to be easier to use for SMB environments."

More Commvault Cloud cons

Pricing and Cost Advice

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"The solution is priced well compared to other solutions."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"The pricing is moderate."

"As an MSP partner, I believe that the prices are fair."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"The solution is very expensive."

More Arcserve UDP pricing and cost advice

"Commvault Backup & Recovery is perhaps the best value for our money that I have seen in a backup product."

"The solution is expensive, but it is worth the money."

"The price of Commvault HyperScale X is a lot higher than competitors. As a government institution, we have annual costs. We made a budget for one year in advance. It was difficult to calculate the other solution's costs because each solution has another way of licensing. The solution is expensive but it is very good and we know the good quality we will be receiving."

"The solution is worth the money."

"The license for Commvault HyperScale X is paid annually."

"The price should be reduced because it is too expensive for our customers."

"Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte."

"The product is cheap."

More Commvault Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Non Profit

11%

Manufacturing Company

Financial Services Firm

Computer Software Company

15%

Financial Services Firm

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

See all answers

What is your experience regarding pricing and costs for Commvault?

The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.

See all answers

What needs improvement with Commvault?

Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...

See all answers

What do you like most about Commvault Complete Data Protection?

IntelliSnap and file system backups are valuable features.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 35% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 12% of the time

Rubrik vs Arcserve UDP

Compared 9% of the time

HPE StoreOnce vs Arcserve UDP

Compared 5% of the time

Azure Backup vs Arcserve UDP

Compared 3% of the time

More Arcserve UDP Competitors

Rubrik vs Commvault Cloud

Compared 17% of the time

Veeam Data Platform vs Commvault Cloud

Compared 14% of the time

AWS Backup vs Commvault Cloud

Compared 5% of the time

HPE Zerto Software vs Commvault Cloud

Compared 5% of the time

Azure Backup vs Commvault Cloud

Compared 4% of the time

More Commvault Cloud Competitors

Product Reports

Buyer's Guide

Arcserve UDP

June 2025

Download Arcserve UDP product report

Buyer's Guide

Commvault Cloud

June 2025

Download Commvault Cloud product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Buyer's Guide

Arcserve UDP vs. Commvault Cloud

May 2025

Free Report: Arcserve UDP vs. Commvault Cloud

Find out what your peers are saying about Arcserve UDP vs. Commvault Cloud and other solutions. Updated: May 2025.

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