Arcserve UDP vs Commvault Cloud comparison

Arcserve and Commvault are both solutions in the Backup and Recovery category. Arcserve is ranked #19 with an average rating of 7.0, while Commvault is ranked #3 with an average rating of 8.6. Arcserve holds a 1.2% mindshare in BRS, compared to Commvault’s 7.3% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 95% of Commvault users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,566 Views
2,207 Comparison Views

84% willing to recommend

Commvault Cloud

Read 111 Commvault Cloud reviews

20,271 Views
13,176 Comparison Views

95% willing to recommend

Arcserve UDP

Commvault Cloud

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Executive SummaryUpdated on Sep 11, 2024

Commvault Cloud and Arcserve UDP are both data management solutions with unique strengths. Arcserve UDP seems to have the upper hand due to its better pricing and ease of use.

Features: Commvault Cloud offers comprehensive backup and recovery options, extensive configuration capabilities, and integration with various cloud services. Arcserve UDP is valued for its simplicity and ease of use, efficient backup processes, and advanced deduplication.

Room for Improvement: Commvault Cloud needs a smoother learning curve, improvements in speed and performance during backups, and streamlined processes for better usability. Arcserve UDP requires enhancements in reporting tools, better integration capabilities, and improved reporting functionalities.

Ease of Deployment and Customer Service: Commvault Cloud deployment can be complex, requiring skilled professionals, and its customer service, while responsive, lacks detailed guidance. Arcserve UDP is praised for its straightforward deployment process and more accessible support.

Pricing and ROI: Commvault Cloud incurs higher setup costs, with users noting significant initial investments but reporting satisfactory long-term ROI. Arcserve UDP offers more budget-friendly setup costs and a quicker return on investment, appreciated for its cost-efficiency and effectiveness.

To learn more, read our detailed Arcserve UDP vs. Commvault Cloud Report (Updated: August 2025).

Buyer's Guide

Arcserve UDP vs. Commvault Cloud

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

19th

Ranking in Disaster Recovery (DR) Software

11th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Commvault Cloud

Ranking in Backup and Recovery

3rd

Ranking in Disaster Recovery (DR) Software

4th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

111

Ranking in other categories

eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (2nd), File Archiving (1st), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st)

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of Commvault Cloud is 7.3%, up from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

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Matt Reller

Principal Platform Engineer Storage/Backup at a manufacturing company with 10,001+ employees

Provides extremely fast backup, is easy to manage, and is flexible

Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."

"It's simple to set up."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

"The most valuable feature of Arcserve UDP is its decompression capability."

"It is easy to configure."

"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."

More Arcserve UDP pros

"All the management is centralized from that CommServe server. You can manage all the clients and all the infrastructure using one interface and one server... Using the Commvault interface, you can customize and generate multiple reports to easily see what is protected and what is not protected in the environment."

"When an interruption takes place due to an incident, the signaling and notification are very extensive."

"We switched to Commvault because we were looking to centralize management. This reduced IT administrator time as well as providing stability and reliability for data backups in a single console."

"We use Commvault Command Center for backups and restores and for the creation of new clients. We use it for other functionalities as well. In terms of VMware, I can go directly to the Command Center, enter VMware, and I can search it directly. Command Center is very useful and it can be used for more advanced techniques."

"Among the best features are the BMR (Bare Metal Recovery), Live Sync, and IntelliSnap, which is used for snapshots of hypervisor storage. It's predefined so you only need to enable it and it works. I haven't seen anything like this in other backup tools like Veritas NetBackup or Dell EMC or TSM. We will use snapshotting for all our machines."

"It is a stable solution."

"The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms"

"The solution is scalable."

More Commvault Cloud pros

Cons

"They could work on their marketing approach. I don't see many people leveraging it."

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."

"Backups are very slow and time consuming."

"The support could be more knowledgeable and faster."

"The solution can improve by allowing older versions to support the latest version of the OS."

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."

"The tool doesn't provide cloud integration in India."

More Arcserve UDP cons

"The product is a bit complex."

"They need to integrate configuration screens or videos (free training courses, webinars, demos) so that engineers with little experience can fully exploit the features that are offered or managed within the license that was acquired, and thus have better quality and completely satisfactory experience."

"It would be nice to have just one email report come in, then we can filter out failures. If everything is backed up, we really don't need to see the report. If it is in a single report. A simpler customised report would be good."

"I would assess the Command Center as a very useful but sometimes difficult tool. It is multipurpose. It has all the features of logging and monitoring, especially for the actual setup. For us, it is easy because we work daily with it, but for customers who only use it once a week, they sometimes have some difficulties. Command Center is not user-friendly for beginners."

"Compared to Rubrik, MongoDB Data Protector, and NetBackup, Commvault is better. The licensing team was quite tricky recently because they stopped the unlimited files for that license. Commvault made a bank of 500GB only, a node-based license can take it, which is disappointing. Reporting needs to be more granular. Also, there should be a showback of data being backed up, and the backup cost to share the cost internally with the department."

"I would like Commvault to have a feature for cybersecurity threats, e.g. securing the target backup repository. Commvault just started testing and releasing this feature, but it needs to be stabilized."

"We are using a production environment with customer-sensitive data on it. As per our central bank rules and regulations, we can't keep our customer's sensitive data in the cloud."

"The retention log feature could be an issue for us and can be improved. The backup schedule can also be better in terms of how you set it up."

More Commvault Cloud cons

Pricing and Cost Advice

"The solution is very expensive."

"The price of this product is high and it should be lower."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"As an MSP partner, I believe that the prices are fair."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"I do not work with the pricing or licensing issues of the solution for our organization."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

More Arcserve UDP pricing and cost advice

"The solution is expensive, but it is worth the money."

"On a scale of one to ten, where ten is the highest price, I rate the pricing an eight."

"There is now a subscription based licence option that, depending on your environment, could offer a more efficient method to licence the solution if you are OPEX cost driven rather than CAPEX."

"The solution is expensive. The subscription is based on a monthly basis. There are additional costs that vary depending on the size of the backup."

"It would not be affordable for small to medium size organizations."

"The price could always be lower."

"One of the most interesting aspects is that the licensing model can be modified. We're paying for our licensing by the client, as opposed to the size of the footprint of the backup, which decreased our cost by about 20 percent."

"Commvault is more expensive than Veeam, which is the reason that we are changing to Veeam for cloud environments."

More Commvault Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Non Profit

12%

Manufacturing Company

Government

Computer Software Company

15%

Financial Services Firm

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

See all answers

What is your experience regarding pricing and costs for Commvault?

The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.

See all answers

What needs improvement with Commvault?

Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...

See all answers

What do you like most about Commvault Complete Data Protection?

IntelliSnap and file system backups are valuable features.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 32% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 10% of the time

Rubrik vs Arcserve UDP

Compared 10% of the time

HPE Zerto Software vs Arcserve UDP

Compared 5% of the time

NetVault Plus vs Arcserve UDP

Compared 4% of the time

More Arcserve UDP Competitors

Rubrik vs Commvault Cloud

Compared 16% of the time

Veeam Data Platform vs Commvault Cloud

Compared 13% of the time

AWS Backup vs Commvault Cloud

Compared 5% of the time

HPE Zerto Software vs Commvault Cloud

Compared 4% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 4% of the time

More Commvault Cloud Competitors

Product Reports

Buyer's Guide

Arcserve UDP

August 2025

Download Arcserve UDP product report

Buyer's Guide

Commvault Cloud

August 2025

Download Commvault Cloud product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Buyer's Guide

Arcserve UDP vs. Commvault Cloud

August 2025

Free Report: Arcserve UDP vs. Commvault Cloud

Find out what your peers are saying about Arcserve UDP vs. Commvault Cloud and other solutions. Updated: August 2025.

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