Arcserve UDP vs HPE Zerto Software comparison

Arcserve and Hewlett Packard Enterprise are both solutions in the Disaster Recovery (DR) Software category. Arcserve is ranked #22 with an average rating of 7.3, while Hewlett Packard Enterprise is ranked #1 with an average rating of 9.0. Arcserve holds a 2.1% mindshare in DRS, compared to Hewlett Packard Enterprise’s 7.3% mindshare. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 98% of Hewlett Packard Enterprise users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

3,318 Views
1,327 Comparison Views

85% willing to recommend

HPE Zerto Software

Read 346 HPE Zerto Software reviews

15,919 Views
8,437 Comparison Views

98% willing to recommend

Arcserve UDP

HPE Zerto Software

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 22, 2026

Arcserve UDP and HPE Zerto Software compete in the data protection and disaster recovery industry. HPE Zerto Software appears to have the upper hand due to its advanced disaster recovery capabilities, robust ransomware protection, and quicker recovery times.

Features: Arcserve UDP offers features such as global deduplication, remote replication, and comprehensive backup solutions, which provide effective data protection across diverse environments. It also excels in storage optimization and interoperability with Windows and Linux systems. HPE Zerto Software stands out with near-synchronous replication, orchestration tools, and seamless integration with cloud services, focusing on advanced disaster recovery and security features.

Room for Improvement: Arcserve UDP needs a more user-friendly interface, a unified console, and better cloud service integration. Users report that simplifying the interface and improving processing times are necessary. HPE Zerto Software requires improvements in its documentation clarity, expanded Hyper-V support, and better integration capabilities to reduce its steep learning curve.

Ease of Deployment and Customer Service: Both Arcserve UDP and HPE Zerto Software support diverse deployment environments, including on-premises and hybrid clouds. Arcserve UDP's technical support varies, with users acknowledging improvements but still facing challenges resolving complex issues. In contrast, HPE Zerto Software is known for robust customer support with quick response times and effective issue resolution.

Pricing and ROI: Arcserve UDP offers competitive pricing, appealing to SMBs due to cost savings from efficient data deduplication, providing positive ROI through effective storage management. HPE Zerto Software, though more expensive, offers value in advanced disaster recovery features and simplicity in recovery processes, justifying its premium cost, especially in environments needing minimal downtime.

To learn more, read our detailed Arcserve UDP vs. HPE Zerto Software Report (Updated: March 2026).

Buyer's Guide

Arcserve UDP vs. HPE Zerto Software

March 2026

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Helped 884,933 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

1.0

Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.

Sentiment score

7.0

HPE Zerto enhances efficiency through automated disaster recovery, reducing downtime, saving costs, and providing significant ROI and resilience.

No quotes available

For more quotes and insights, download the Arcserve UDP report

Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.

Thomas Sipf

CTO at Erisa Administrative Services, Inc.

It saves us a lot of time and gives us the ability to perform other DR plans for other systems.

reviewer2728620

System Engineer at a wholesaler/distributor with 1,001-5,000 employees

It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.

Itsik Ohana

Founder & CEO at Itix Cyber Ltd

For more quotes and insights, download the HPE Zerto Software report

Customer Service

Sentiment score

7.0

Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.

Sentiment score

7.5

HPE Zerto Software's customer service is praised for responsiveness and professionalism, though some desire quicker responses and improved documentation.

I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.

reviewer762012

Sr. Systems Engineer at a legal firm with 1,001-5,000 employees

I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.

reviewer1599558

Disaster Recovery Manager at a financial services firm with 10,001+ employees

When I open a ticket, I usually get a call within an hour or two.

David Comer

Systems Engineering Manager at a legal firm with 1,001-5,000 employees

For more quotes and insights, download the HPE Zerto Software report

Scalability Issues

Sentiment score

4.6

Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.

Sentiment score

7.4

HPE Zerto Software is praised for its scalability, efficient licensing, and adaptability across various infrastructure sizes with minimal issues.

No quotes available

For more quotes and insights, download the Arcserve UDP report

I would rate it a ten out of ten for scalability.

Alan Barrett

Head of IT at TWM SOLICITORS LLP

Customers need to follow good engineering practices for optimal product use.

Proby Patel

Tech Lead, Storage and Data Protection at a energy/utilities company with 10,001+ employees

By adding more hosts and installing VRAs on each, tasks can be efficiently managed.

reviewer2641974

Senior Systems Engineer at a financial services firm with 51-200 employees

For more quotes and insights, download the HPE Zerto Software report

Stability Issues

Sentiment score

7.5

Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.

Sentiment score

8.0

HPE Zerto Software is highly stable and reliable, with minimal issues and responsive support resolving minor concerns.

No quotes available

For more quotes and insights, download the Arcserve UDP report

I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.

Jagadeesh Ethiraj

Technical Architect at a manufacturing company with 10,001+ employees

The ease of use was so good with Zerto that they were able to migrate things much quicker.

reviewer2691450

Inside Sales Representative at a tech services company with 51-200 employees

It is very reliable.

David Comer

Systems Engineering Manager at a legal firm with 1,001-5,000 employees

For more quotes and insights, download the HPE Zerto Software report

Room For Improvement

Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.

HPE Zerto Software struggles with limited support, high costs, integration issues, and demands improvements in usability and flexibility.

No quotes available

For more quotes and insights, download the Arcserve UDP report

If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.

David Riberdy

Enterprise data management supervisor at a insurance company with 1,001-5,000 employees

If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.

David Comer

Systems Engineering Manager at a legal firm with 1,001-5,000 employees

If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.

reviewer2729427

Senior Converged Infrastructure Engineer at a educational organization with 1,001-5,000 employees

For more quotes and insights, download the HPE Zerto Software report

Setup Cost

Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.

HPE Zerto is valued for its disaster recovery features, flexible licensing, and justifiable investment despite higher costs.

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.

JeffSmith12

IT Manager at American Pioneer Federal Credit Union

However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.

reviewer2645856

Cloud and Infrastructure Services Manager at a healthcare company with 1,001-5,000 employees

Zerto is easier to set up and use, and it's less expensive.

Bill Dudgeon

Professional Services Engineer at US Signal

For more quotes and insights, download the HPE Zerto Software report

Valuable Features

Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.

HPE Zerto Software offers efficient disaster recovery with near-synchronous replication, user-friendly management, and enhanced cloud integration features.

I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

Zerto offers excellent technical support with responsive and helpful experts.

Sachin Vinay

Assistant Manager-Networks at a university with 1,001-5,000 employees

If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.

reviewer2641974

Senior Systems Engineer at a financial services firm with 51-200 employees

The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.

reviewer762012

Sr. Systems Engineer at a legal firm with 1,001-5,000 employees

For more quotes and insights, download the HPE Zerto Software report

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

32nd

Ranking in Disaster Recovery (DR) Software

22nd

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

HPE Zerto Software

Ranking in Backup and Recovery

2nd

Ranking in Disaster Recovery (DR) Software

1st

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

346

Ranking in other categories

Cloud Migration (1st), Cloud Backup (2nd)

Mindshare comparison

As of March 2026, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.1%, down from 2.5% compared to the previous year. The mindshare of HPE Zerto Software is 7.3%, down from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software Mindshare Distribution
Product	Mindshare (%)
HPE Zerto Software	7.3%
Arcserve UDP	2.1%
Other	90.6%

Disaster Recovery (DR) Software

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

Read full review

reviewer2802231

Dev Ops Engineer at a media company with 201-500 employees

Near-zero downtime has protected critical workloads and now simplifies hybrid cloud recovery

The best features of HPE Zerto Software are mainly very sophisticated and relevant to the current market. The data protection CDP part has real-time replication, unlike other solutions that have snapshot backups. We can set it up hourly, making it ideal for use with workloads. Another attraction is the near-zero RTO, with automated failover within minutes and one-click failover and failback. Currently, we are using a hybrid cloud solution, and HPE Zerto Software supports multi-cloud environments, making it easy to migrate between on-premises and cloud. Regarding the impact of HPE Zerto Software on our RTOs, we have near-zero RTO, meaning the system must be back online within thirty minutes if we measure the time. It is very quick to recover services. With HPE Zerto Software's near-synchronous replication, we have some CDP protection, so we typically write interceptions along with some asynchronous replication. There is almost real-time replication available.

Read full review

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

16%

Manufacturing Company

10%

Marketing Services Firm

Comms Service Provider

Computer Software Company

Manufacturing Company

Financial Services Firm

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	10
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	90
Midsize Enterprise	92
Large Enterprise	195

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

What advice do you have for others considering Oracle Data Guard?

Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...

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What do you like most about Zerto?

Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...

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What is your experience regarding pricing and costs for Zerto?

From a pricing standpoint, HPE Zerto Software was reasonably priced initially compared to SRM, but now it is almost on par, if not better.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 9% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 4% of the time

Dell PowerProtect Data Domain vs Arcserve UDP

Compared 3% of the time

Rubrik vs Arcserve UDP

Compared 3% of the time

Dell Data Protection Advisor vs Arcserve UDP

Compared 2% of the time

More Arcserve UDP Competitors

Veeam Data Platform vs HPE Zerto Software

Compared 12% of the time

VMware Live Recovery vs HPE Zerto Software

Compared 5% of the time

Rubrik vs HPE Zerto Software

Compared 5% of the time

Dell RecoverPoint for Virtual Machines vs HPE Zerto Software

Compared 4% of the time

Commvault Cloud vs HPE Zerto Software

Compared 4% of the time

More HPE Zerto Software Competitors

Product Reports

Buyer's Guide

Arcserve UDP

March 2026

Download Arcserve UDP product report

Buyer's Guide

HPE Zerto Software

March 2026

Download HPE Zerto Software product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Zerto Virtual Replication

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

Hewlett Packard Enterprise

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies

Buyer's Guide

Arcserve UDP vs. HPE Zerto Software

March 2026

Free Report: Arcserve UDP vs. HPE Zerto Software

Find out what your peers are saying about Arcserve UDP vs. HPE Zerto Software and other solutions. Updated: March 2026.

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