

Arcserve UDP and Acronis Cyber Protect are two comprehensive data protection and cybersecurity solutions. Arcserve UDP scores higher on user satisfaction for pricing and customer service, while Acronis Cyber Protect outshines in features and perceived value.
Features: Arcserve UDP is praised for its integration with other software, straightforward backup and recovery processes, and simplicity. Acronis Cyber Protect stands out for its advanced cybersecurity features, unified data protection services, and anti-ransomware protection. Users find Acronis' features more robust and innovative.
Room for Improvement: Users suggest Arcserve UDP should improve its reporting tools, address performance issues during backup, and enhance user interface. For Acronis Cyber Protect, users highlight the need for better support, more intuitive management tools, and faster response times. Arcserve UDP has more feedback on performance, while Acronis requires streamlined management.
Ease of Deployment and Customer Service: Arcserve UDP is recognized for its simplicity and quick setup process, supported by reliable customer service. Acronis Cyber Protect is noted for a slightly more complex deployment due to its extensive features, but users appreciate its detailed documentation. Arcserve is favored for ease of deployment, whereas Acronis gets mixed reviews due to complexity but is offset by comprehensive resources.
Pricing and ROI: Users appreciate Arcserve UDP for its cost-effectiveness and solid ROI, noting competitive pricing. Acronis Cyber Protect is perceived as more expensive but is justified by its extensive features and greater long-term value. Arcserve UDP wins on upfront cost and ROI, while Acronis is considered worth the higher price for its advanced capabilities.
My customers see value in money and ROI with Acronis Cyber Protect, so they purchase it.
I'll give them a nine for how responsive they are in technical support.
Whenever I have a question, they respond very quickly each time.
We go to our control system OEM for support, including backup, restoration, and cybersecurity protocols.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
I would rate it eight on a scale from 1 to 10 for scalability, considering it will be multiple assets.
Acronis Cyber Protect is a scalable product.
It ended up being at a point where we actually had to disable some features in order for the client to work through that specific purpose.
The stability of Acronis Cyber Protect is very high.
We are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
If they can provide a waiver or discount for low-income countries, it would help to spread adoption.
It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems.
I would rate the price as nine out of ten.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault.
This is beneficial because any backup package stored in the cloud is not free, and if it shrinks well, it allows users to pay less for cloud storage.
The NASDAQ level CFS level backup is the feature I find most beneficial for our data protection strategy.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
| Product | Mindshare (%) |
|---|---|
| Acronis Cyber Protect | 2.3% |
| Arcserve UDP | 1.2% |
| Other | 96.5% |

| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 15 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 25 |
| Midsize Enterprise | 9 |
| Large Enterprise | 9 |
Acronis Cyber Protect streamlines data recovery and security with cloud compatibility, supporting diverse environments seamlessly. Its powerful interface facilitates management and deployment, ensuring data integrity for businesses prioritizing operational efficiency.
Acronis Cyber Protect delivers comprehensive protection with easy data recovery, encryption, and a user-centric interface that simplifies management tasks. It excels in supporting a broad range of hardware and operating systems. Featuring universal restore and image backup, it enables rapid deployment, while providing robust anti-malware and ransomware protection, coupled with backup deduplication. The flexible deployment options and effective management console are complemented by real-time reporting and customizable backups, enhancing operational efficiency. However, resource consumption during installation, complex interface, and limited database support can be points of consideration. The complexity in installation and pricing structure can affect affordability, yet its multifaceted utility in securing critical data remains a compelling advantage.
What are the key features of Acronis Cyber Protect?Acronis Cyber Protect finds significant use in industries such as finance, healthcare, and IT services where data security and recovery are paramount. By supporting server, workstation, and cloud environments like Azure VMs, it provides versatile recovery and backup solutions. Its implementation by solution providers ensures clients benefit from comprehensive data protection strategies, enhancing business resilience.
Arcserve UDP provides comprehensive data protection with features like global deduplication, instant recovery, and virtual standby, supporting efficient backup and recovery across various environments.
Arcserve UDP is designed for seamless data protection and recovery, integrating efficiently across multiple platforms and environments. Its features like global deduplication and cloud integration enhance data protection strategies. The user-friendly interface allows for easy configuration, ensuring quick recovery and enhancing business continuity. While facing challenges in speed and outdated infrastructure compatibility, enhancements in disaster recovery, security, and licensing can improve user experience. Arcserve UDP supports a wide range of backup scenarios including server, file, and VM protection for on-premises and hybrid environments, ensuring reliable backup and recovery solutions.
What are the key features of Arcserve UDP?Arcserve UDP is widely implemented in industries like finance, manufacturing, and education for its ability to handle diverse backup scenarios without user intervention. Organizations rely on it for server, file, and VM backups, ensuring disaster recovery and continuous availability. Its decompression feature and support for virtualization and SQL database high availability meet the needs of demanding sectors, providing reliable data protection and cost-effective solutions.
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