Acronis Cyber Protect vs Arcserve UDP comparison

Acronis and Arcserve are both solutions in the Backup and Recovery category. Acronis is ranked #8 with an average rating of 8.2, while Arcserve is ranked #19 with an average rating of 7.0. Acronis holds a 4.3% mindshare in BRS, compared to Arcserve’s 1.3% mindshare. Additionally, 87% of Acronis users are willing to recommend the solution, compared to 84% of Arcserve users who would recommend it.

Acronis Cyber Protect

Read 121 Acronis Cyber Protect reviews

7,215 Views
6,125 Comparison Views

87% willing to recommend

Arcserve UDP

Read 43 Arcserve UDP reviews

2,720 Views
1,896 Comparison Views

84% willing to recommend

Acronis Cyber Protect

Arcserve UDP

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Acronis Cyber Protect are two comprehensive data protection and cybersecurity solutions. Arcserve UDP scores higher on user satisfaction for pricing and customer service, while Acronis Cyber Protect outshines in features and perceived value.

Features: Arcserve UDP is praised for its integration with other software, straightforward backup and recovery processes, and simplicity. Acronis Cyber Protect stands out for its advanced cybersecurity features, unified data protection services, and anti-ransomware protection. Users find Acronis' features more robust and innovative.

Room for Improvement: Users suggest Arcserve UDP should improve its reporting tools, address performance issues during backup, and enhance user interface. For Acronis Cyber Protect, users highlight the need for better support, more intuitive management tools, and faster response times. Arcserve UDP has more feedback on performance, while Acronis requires streamlined management.

Ease of Deployment and Customer Service: Arcserve UDP is recognized for its simplicity and quick setup process, supported by reliable customer service. Acronis Cyber Protect is noted for a slightly more complex deployment due to its extensive features, but users appreciate its detailed documentation. Arcserve is favored for ease of deployment, whereas Acronis gets mixed reviews due to complexity but is offset by comprehensive resources.

Pricing and ROI: Users appreciate Arcserve UDP for its cost-effectiveness and solid ROI, noting competitive pricing. Acronis Cyber Protect is perceived as more expensive but is justified by its extensive features and greater long-term value. Arcserve UDP wins on upfront cost and ROI, while Acronis is considered worth the higher price for its advanced capabilities.

To learn more, read our detailed Acronis Cyber Protect vs. Arcserve UDP Report (Updated: April 2025).

Buyer's Guide

Acronis Cyber Protect vs. Arcserve UDP

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect

Ranking in Backup and Recovery

8th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

121

Ranking in other categories

Cloud Backup (5th)

Arcserve UDP

Ranking in Backup and Recovery

19th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (10th)

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.3%, down from 4.8% compared to the previous year. The mindshare of Arcserve UDP is 1.3%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Stuart Grigor

Senior Manager Governance and Quality Assurance at Motus Car Rental

Good backup solution but challenges with the stability

It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.

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MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface."

"The performance has been fine so far."

"The ability to clone backups."

"The solution was easy to install and to deploy."

"The setup is very easy."

"The tool’s licensing and pricing are economical for SMB customers."

"Since the last version, everything has been improved."

"I like Acronis Cyber Protect's backup process and its management console is intuitive."

More Acronis Cyber Protect pros

"I would recommend it if there is a general case."

"The most valuable feature of Arcserve UDP is live replication."

"The data protection functionality is the most valuable feature of this solution."

"The standard backup and restore feature is most used."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"The ease of use is the best feature of the product."

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."

"The most valuable feature is the duplication."

More Arcserve UDP pros

Cons

"The solution could be better if some of the features were more in-depth."

"It would be nice to have it on the cloud platform without using third-party equipment."

"I can't select a network location. I have to map a drive on the server, and then I have to select the mapped drive in order for it to put the backup out there."

"We would always support better pricing."

"It does not delete locked files."

"Acronis Backup can improve the latency when the file size is larger, we have had issues. Additionally, they could allow more flexibility when searching for information and I cannot download the CBIS backup copy information which could be made easier."

"When I first started using Acronis, I found it a little bit confusing when it came to the configuration."

"When you are using enterprise hardware and software that increases over time, there need to be better and more management features. For pure backup software, it is fine, but when it comes to managing a large infrastructure it is lacking."

More Acronis Cyber Protect cons

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."

"The initial setup was complex."

"We could not go into granular details of retrieving backup information."

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"Its interface can be improved. I find it unintuitive."

"The solution can improve by allowing older versions to support the latest version of the OS."

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

More Arcserve UDP cons

Pricing and Cost Advice

"Its price is quite friendly on the pocket. You need to pay the licensing cost upfront, and then the support charges are on an annual basis."

"We pay a yearly subscription fee and the pricing is reasonable."

"We have a Cyber Cloud backup license and we have on-premises storage. Both can be useful for our customers."

"Acronis Cyber Protect's pricing is reasonable."

"Our licensing fees are on a yearly basis."

"If the solution was less expensive it would be better."

"The pricing is comparable to the newest solution available on the market, Altaro."

"I would describe the product as a mid-priced tool for small and medium businesses."

More Acronis Cyber Protect pricing and cost advice

"The solution is priced well compared to other solutions."

"I feel that the product is fairly priced."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"There is an annual license required for this solution and it is priced well."

"The solution is expensive."

"The solution is not very expensive, but it is not cheap."

"The pricing is moderate."

More Arcserve UDP pricing and cost advice

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Answers from the Community

Juan Tarapuez

Chief Operating Officer at Escuela latinoamericana de Ciberseguridad

Sep 17, 2021

Acronis Backup vs Arcserve UDP: pricing and subscription models

See 2 answers

Syed Abid

Snr. Infrastructure Architect at LogicEra

Aug 6, 2021

Acronis is good but with very limited features also expensive. Arcserve has more features like Integrated DR, ransomware security, malware detection. different backups support, multiple hardware support. Also, pricing is lower than Acronis. if you need just backup service Acronis is good while Arcserve UDP is a full-fledged complete suite for small, medium & large-scale businesses.

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Bret Mantey

CIO and Information Security Leader at AxCel Technology

Sep 17, 2021

I agree with @Syed Abid Hussain. Arcserve is a true DR / Ransomware enabled solution for all businesses and when compared apples to apples to other solutions, very affordable. It is available in cloud, hybrid cloud and appliance, your choice. Use the cloud solution and keep what you have if you like, or replace it all with ARCSERVE. Is it good? I think it is underrated personally. Arcserve just received PC Editors choice, which isn't too shabby. I've worked with Arcserve for a while and it is a "SET AND FORGET" solution when configured properly. I also know many who use it who only have issues due to misconfiguring the software. Never place it directly on your domain is a starter suggestion. Arcserve gives you: Global deduplication Direct-to-cloud backup WAN-optimized replication Agentless backup for VMware and Hyper-V Backup of CIFS/NFS Cross-platform Virtual Standby and Recovery P2P, P2V, V2P and V2V migrationWhat doesn't Acronis do? It does not have integrated DR and backup appliances, Not secured from ransomware and malware (Arcserve uses SOPHOS) Limited to no tape support for devices No agentless Nutanix AHV backup and support of Nutanix Objects No support for Solaris / IBM AIX / HP-UX / FreeBSD / IBM System z No SLA/RTO/RPO reports Doe not have continuous availability and CDP No Email archiving So it truly depends upon what you are really looking for in a solution. I hope this helps.

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Comms Service Provider

10%

Manufacturing Company

Financial Services Firm

Computer Software Company

17%

Non Profit

10%

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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How does Acronis Backup compare with Veeam Backup & Replication?

Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...

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What do you like most about Acronis Backup?

One of its most valuable aspects is its user-friendly interface.

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

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What needs improvement with StorageCraft ShadowProtect?

One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...

See all answers

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Veeam Data Cloud for Microsoft 365 vs Acronis Cyber Protect

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Veritas Backup Exec vs Arcserve UDP

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Product Reports

Buyer's Guide

Acronis Cyber Protect

May 2025

Download Acronis Cyber Protect product report

Buyer's Guide

Arcserve UDP

May 2025

Download Arcserve UDP product report

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Overview

Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.

Acronis

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Buyer's Guide

Acronis Cyber Protect vs. Arcserve UDP

April 2025

Free Report: Acronis Cyber Protect vs. Arcserve UDP

Find out what your peers are saying about Acronis Cyber Protect vs. Arcserve UDP and other solutions. Updated: April 2025.

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