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Acronis Cyber Protect vs Arcserve UDP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Acronis Cyber Protect boosts ROI by enhancing time efficiency, data recovery, and employee morale despite some pricing challenges.
Sentiment score
1.0
Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.
My customers see value in money and ROI with Acronis Cyber Protect, so they purchase it.
Responsible for Internet Technology Development at College of International Transport & Logistics - CITLC
 

Customer Service

Sentiment score
6.5
Acronis Cyber Protect's support feedback varies, with mixed reviews on responsiveness, communication, and problem-solving effectiveness, highlighting improvement areas.
Sentiment score
7.0
Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.
The help team is very helpful and they reply very fast
Intern Systems And Security at a tech consulting company with 51-200 employees
I'll give them a nine for how responsive they are in technical support.
Independent Business Owner at 3Kay Solutions
Whenever I have a question, they respond very quickly each time.
IT Manager at HASNER TECNOLOGIA
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
Software Solutions Architect at SPEData
 

Scalability Issues

Sentiment score
7.0
Acronis Cyber Protect is scalable for various businesses with flexible licensing, though initial setup can be complex.
Sentiment score
4.6
Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.
It is a very scalable product.
Intern Systems And Security at a tech consulting company with 51-200 employees
Acronis Cyber Protect is a scalable product.
IT Specialist at Ramton Technologies Pvt Ltd
I would rate it eight on a scale from 1 to 10 for scalability, considering it will be multiple assets.
Independent Business Owner at 3Kay Solutions
 

Stability Issues

Sentiment score
7.4
Acronis Cyber Protect is generally stable and dependable, with minor performance issues often due to user environment factors.
Sentiment score
7.5
Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.
Acronis Cyber Protect is stable and if we get any issues, the help team is very helpful and their support team replies very fast.
Intern Systems And Security at a tech consulting company with 51-200 employees
It ended up being at a point where we actually had to disable some features in order for the client to work through that specific purpose.
Independent Business Owner at 3Kay Solutions
The stability of Acronis Cyber Protect is very high.
IT Specialist at Ramton Technologies Pvt Ltd
 

Room For Improvement

Acronis Cyber Protect requires enhanced data stability, ease of installation, user interface improvements, and better pricing and support.
Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.
We are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
Chairman at ONGC
Having something such as a community for peer-to-peer interaction would be a valuable asset.
Responsible for Internet Technology Development at College of International Transport & Logistics - CITLC
It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems.
Independent Business Owner at 3Kay Solutions
 

Setup Cost

Acronis Cyber Protect offers competitive, affordable pricing with flexible, user-based models and minimal setup costs, ideal for SMBs and enterprises.
Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.
I would rate the price as nine out of ten.
IT Specialist at Ramton Technologies Pvt Ltd
I think it is not that expensive.
Intern Systems And Security at a tech consulting company with 51-200 employees
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
Software Solutions Architect at SPEData
 

Valuable Features

Acronis Cyber Protect is user-friendly, supports various platforms, offers robust backup, recovery, and integrates malware protection efficiently.
Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.
The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault.
Responsible for Internet Technology Development at College of International Transport & Logistics - CITLC
The NASDAQ level CFS level backup is the feature I find most beneficial for our data protection strategy.
IT Specialist at Ramton Technologies Pvt Ltd
The best features Acronis Cyber Protect offers are that it is very easy to recover data in file format or entire machine types, and the remote monitoring and tracking of location.
Intern Systems And Security at a tech consulting company with 51-200 employees
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
Software Solutions Architect at SPEData
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
8th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
125
Ranking in other categories
Cloud Backup (7th)
Arcserve UDP
Ranking in Backup and Recovery
29th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (17th)
 

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 2.3%, down from 4.3% compared to the previous year. The mindshare of Arcserve UDP is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect2.3%
Arcserve UDP1.1%
Other96.6%
Backup and Recovery
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
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Answers from the Community

JT
Chief Operating Officer at Escuela latinoamericana de Ciberseguridad
Sep 17, 2021
Sep 17, 2021
I agree with @Syed Abid Hussain. Arcserve is a true DR / Ransomware enabled solution for all businesses and when compared apples to apples to other solutions, very affordable. It is available in cloud, hybrid cloud and appliance, your choice. Use the cloud solution and keep what you have if you like, or replace it all with ARCSERVE. Is it good? I think it is underrated personally. Arcserve j...
See 2 answers
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Aug 6, 2021
Acronis is good but with very limited features also expensive. Arcserve has more features like Integrated DR, ransomware security, malware detection. different backups support, multiple hardware support. Also, pricing is lower than Acronis. if you need just backup service Acronis is good while Arcserve UDP is a full-fledged complete suite for small, medium & large-scale businesses.
Bret Mantey - PeerSpot reviewer
CIO and Information Security Leader at AxCel Technology
Sep 17, 2021
I agree with @Syed Abid Hussain.  Arcserve is a true DR / Ransomware enabled solution for all businesses and when compared apples to apples to other solutions, very affordable.  It is available in cloud, hybrid cloud and appliance, your choice.  Use the cloud solution and keep what you have if you like, or replace it all with ARCSERVE. Is it good? I think it is underrated personally. Arcserve just received PC Editors choice, which isn't too shabby.  I've worked with Arcserve for a while and it is a "SET AND FORGET" solution when configured properly. I also know many who use it who only have issues due to misconfiguring the software. Never place it directly on your domain is a starter suggestion. Arcserve gives you: Global deduplication Direct-to-cloud backup WAN-optimized replication Agentless backup for VMware and Hyper-V Backup of CIFS/NFS Cross-platform Virtual Standby and Recovery P2P, P2V, V2P and V2V migrationWhat doesn't Acronis do? It does not have integrated DR and backup appliances,  Not secured from ransomware and malware (Arcserve uses SOPHOS) Limited to no tape support for devices No agentless Nutanix AHV backup and support of Nutanix Objects No support for Solaris / IBM AIX / HP-UX / FreeBSD / IBM System z No SLA/RTO/RPO reports Doe not have continuous availability and CDP No Email archiving So it truly depends upon what you are really looking for in a solution. I hope this helps. 
 

Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
11%
Manufacturing Company
8%
Construction Company
8%
Construction Company
12%
Computer Software Company
11%
Manufacturing Company
10%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business70
Midsize Enterprise15
Large Enterprise24
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What is your experience regarding pricing and costs for Acronis Backup?
I am from the technical team, so I do not get pricing information, and those things are managed by product managers. I think it is not that expensive. That is why many of our customers are using it...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
What is your primary use case for StorageCraft ShadowProtect?
The main use case for this product is to backup repositories and persistent data. I use it for the finance industry and retail sectors. Retail is indeed my focus. Generally, this is for an SMB kind...
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
StorageCraft ShadowProtect, StorageCraft Backup Analyzer
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Find out what your peers are saying about Acronis Cyber Protect vs. Arcserve UDP and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.