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Arcserve UDP pros and cons

Vendor: Arcserve
3.8 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Arcserve UDP allows comprehensive and centralized backup management for servers, emails, and more, enhancing data protection capabilities.
The backup and deduplication features significantly optimize storage and system efficiency for users.
The replication to the cloud and quick restoration capabilities, including on Hyper-V, are emphasized as key benefits.
Arcserve UDP offers robust cross-platform support, integrating well with both Linux and Windows systems.
The speed and efficiency of backups and recoveries, including virtual standbys, contribute to its high user satisfaction and ROI.

CONS

Arcserve UDP lacks the ability to independently restore each user's mailbox and has slow restore speeds for large tasks.
Arcserve UDP requires a full backup when changing drive sizes, causing lengthy backup times, especially with multiple servers.
Licensing and support from Arcserve UDP need improvement, with complexities in communication and reliability concerns.
Arcserve UDP would benefit from better scheduling features to avoid bandwidth issues and ensure efficient network usage during backups.
Arcserve UDP does not support multi-cloud environments and could improve its integration capabilities with various cloud servers.
 

Arcserve UDP Pros review quotes

cto267069 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Jul 8, 2015
With UDP, I built a low-cost DR site that replicates from the backup.
it_user439593 - PeerSpot reviewer
Software Engineer at a tech vendor with 51-200 employees
Jul 18, 2017
It is easy to use and is an all-around solution for the backup of the Windows/Linux/Hyper-V/VMware environments.
GL
IT Specialist at a healthcare company with 5,001-10,000 employees
Aug 9, 2017
Data store deduplication, which saves space on storage and time to backup.
Learn what your peers think about Arcserve UDP. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user718482 - PeerSpot reviewer
IT Specialist at a tech services company with 51-200 employees
Aug 14, 2017
Easy to use, good stability, and disk space gain with greater data protection and we were able to replicate the environment to another place or other platform at no additional cost.
it_user720501 - PeerSpot reviewer
Cyber Security Architect and Founder at a non-tech company
Aug 17, 2017
I proposed and set up DR and HA solutions for customers who are high profile and in need of business critical functionalities.
PG
Senior Analyst Programmer at a financial services firm with 501-1,000 employees
Jul 23, 2018
It allows us to back up all the servers and centrally manage them.
TC
Systems Administrator at a construction company with 201-500 employees
Oct 21, 2018
The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine.
TC
Systems Administrator at a construction company with 201-500 employees
Aug 4, 2019
The backup is the most valuable feature. It also makes storage very easy.
Presalesman67 - PeerSpot reviewer
Presales & Projects Manager at a tech services company with 51-200 employees
Aug 8, 2019
The most valuable features are the replication to the cloud and the deduplication.
LV
Owner and ICT professional at InventX BV
Aug 8, 2019
The data protection functionality is the most valuable feature of this solution.
 

Arcserve UDP Cons review quotes

cto267069 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Jul 8, 2015
For the next release, I'd like to see SIFS (NetApp or EMC) support from the UDP console.
it_user439593 - PeerSpot reviewer
Software Engineer at a tech vendor with 51-200 employees
Jul 18, 2017
The reason for this is that the support network for Arcserve appliances is not available in most of the countries outside USA or EU to replace broken units in less than 15 days.
GL
IT Specialist at a healthcare company with 5,001-10,000 employees
Aug 9, 2017
The high use of RAM memory is a headache for those who want to implement the system with all the resources in use.
Learn what your peers think about Arcserve UDP. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user718482 - PeerSpot reviewer
IT Specialist at a tech services company with 51-200 employees
Aug 14, 2017
Bad. They delay completing the analysis of a problem and absence of contouring solution for unresolved problems.
it_user720501 - PeerSpot reviewer
Cyber Security Architect and Founder at a non-tech company
Aug 17, 2017
The product requires too many VMs as intermediaries.
PG
Senior Analyst Programmer at a financial services firm with 501-1,000 employees
Jul 23, 2018
We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server.
TC
Systems Administrator at a construction company with 201-500 employees
Oct 21, 2018
Every time I change the disc, I have to do a full backup.
TC
Systems Administrator at a construction company with 201-500 employees
Aug 4, 2019
The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week.
Presalesman67 - PeerSpot reviewer
Presales & Projects Manager at a tech services company with 51-200 employees
Aug 8, 2019
In the most recent version of premium plus the replication has been removed, and it should re-added to the solution.
LV
Owner and ICT professional at InventX BV
Aug 8, 2019
It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration.