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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Arcserve UDP allows comprehensive and centralized backup management for servers, emails, and more, enhancing data protection capabilities.
The backup and deduplication features significantly optimize storage and system efficiency for users.
The replication to the cloud and quick restoration capabilities, including on Hyper-V, are emphasized as key benefits.
Arcserve UDP offers robust cross-platform support, integrating well with both Linux and Windows systems.
The speed and efficiency of backups and recoveries, including virtual standbys, contribute to its high user satisfaction and ROI.

CONS

Arcserve UDP lacks the ability to independently restore each user's mailbox and has slow restore speeds for large tasks.
Arcserve UDP requires a full backup when changing drive sizes, causing lengthy backup times, especially with multiple servers.
Licensing and support from Arcserve UDP need improvement, with complexities in communication and reliability concerns.
Arcserve UDP would benefit from better scheduling features to avoid bandwidth issues and ensure efficient network usage during backups.
Arcserve UDP does not support multi-cloud environments and could improve its integration capabilities with various cloud servers.
 

Arcserve UDP Pros review quotes

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Nov 4, 2025
Arcserve UDP's integration with multiple operating systems is very good and very efficient, which brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem.
Lucas  Moura - PeerSpot reviewer
Full Pre-Sales Analyst at a tech services company with 51-200 employees
Mar 21, 2024
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
TeresitaSabile - PeerSpot reviewer
Head of Operation and IT at Elgrade Inc
Sep 13, 2024
The most valuable feature of Arcserve UDP is its decompression capability.
Learn what your peers think about Arcserve UDP. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,769 professionals have used our research since 2012.
MohammadFahim - PeerSpot reviewer
IT Specialist at Futuresoft Solutions Pvt. Ltd.
Jan 5, 2024
Instant recovery is the most valuable feature of Arcserve UDP.
SANJAY HASIJA - PeerSpot reviewer
Founder at FIELDFEET CONSULTING
Aug 9, 2023
The solution has no limitations because it does backup for Linux and Windows.
MukundKambli - PeerSpot reviewer
Lead Solutions Architect at Team Computers
Nov 8, 2022
Global deduplication is the best feature of this solution.
Robert-Nilsson - PeerSpot reviewer
Business Development Manager at Gignos
Feb 6, 2024
The product's deployment process was straightforward.
Rajnish Saxena - PeerSpot reviewer
Executive Director at Aerorsys Infotech Pvt. Ltd.
Jan 31, 2024
The recovery part of the product is very good.
DB
Manager, Network at WORKING MEN'S COLLEGE CORPORATION
Jan 2, 2024
The product provides instant and virtual standbys.
reviewer2124033 - PeerSpot reviewer
Executive Engineer at a manufacturing company with 1,001-5,000 employees
Mar 14, 2023
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging.
 

Arcserve UDP Cons review quotes

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Nov 4, 2025
I would say they have good people, but the staff in Brazil is very reduced, so we need to talk with foreigners; it could be difficult for our clients since it was not in Portuguese.
Lucas  Moura - PeerSpot reviewer
Full Pre-Sales Analyst at a tech services company with 51-200 employees
Mar 21, 2024
The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues.
TeresitaSabile - PeerSpot reviewer
Head of Operation and IT at Elgrade Inc
Sep 13, 2024
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers.
Learn what your peers think about Arcserve UDP. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,769 professionals have used our research since 2012.
MohammadFahim - PeerSpot reviewer
IT Specialist at Futuresoft Solutions Pvt. Ltd.
Jan 5, 2024
The solution's reporting could be improved and should provide customized reports.
SANJAY HASIJA - PeerSpot reviewer
Founder at FIELDFEET CONSULTING
Aug 9, 2023
The tool doesn't provide cloud integration in India.
MukundKambli - PeerSpot reviewer
Lead Solutions Architect at Team Computers
Nov 8, 2022
The solution can improve by allowing older versions to support the latest version of the OS.
Robert-Nilsson - PeerSpot reviewer
Business Development Manager at Gignos
Feb 6, 2024
The support could be more knowledgeable and faster.
Rajnish Saxena - PeerSpot reviewer
Executive Director at Aerorsys Infotech Pvt. Ltd.
Jan 31, 2024
The technical support of the product is an area of concern where improvements are required.
DB
Manager, Network at WORKING MEN'S COLLEGE CORPORATION
Jan 2, 2024
The time to backup servers that sit in DMZ must be improved.
reviewer2124033 - PeerSpot reviewer
Executive Engineer at a manufacturing company with 1,001-5,000 employees
Mar 14, 2023
The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear.