

Arcserve UDP and Dell Avamar are robust data protection solutions. Dell Avamar appears to have the upper hand, excelling in features and user satisfaction, whereas Arcserve UDP is favored for its cost-efficiency.
Features: Arcserve UDP offers comprehensive backup solutions, strong disaster recovery tools, and efficient snapshot management. Dell Avamar is noted for efficient data deduplication, robust cloud integration, and integrated appliance options.
Room for Improvement: Arcserve UDP needs a more user-friendly setup, faster backup speeds, and better scalability. Dell Avamar should improve its reporting capabilities, reduce complexity, and enhance its analytics features.
Ease of Deployment and Customer Service: Arcserve UDP's deployment is straightforward with effective customer support. Dell Avamar's deployment is more complex but offers valuable customer service, making the effort worthwhile for users.
Pricing and ROI: Arcserve UDP offers competitive pricing and high perceived ROI with lower setup costs. Dell Avamar is more expensive but is considered worth the investment due to its advanced features and long-term value.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
When their technical person is online, the quality of service and technical knowledge are very good.
The current technical support by Dell is very good.
Dell Avamar offers very good scalability.
They could add more features for cyber resilience and multi-cloud options in the next release to make it even better.
While Dell Avamar is a good product, the pricing is very high.
There are instances where backups fail on certain applications, which is an area that could be improved.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
I don't currently have detailed knowledge about the pricing, however, it is geared towards enterprise businesses and might be on the higher side.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
The most valuable feature is the instant recovery capability.
The software delivers flexible and efficient backup and recovery options through its cyber resiliency features.
The most valuable feature for me is the backup functionality.
| Product | Mindshare (%) |
|---|---|
| Dell Avamar | 1.9% |
| Arcserve UDP | 1.2% |
| Other | 96.9% |

| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 27 |
| Midsize Enterprise | 18 |
| Large Enterprise | 47 |
Arcserve UDP provides comprehensive data protection with features like global deduplication, instant recovery, and virtual standby, supporting efficient backup and recovery across various environments.
Arcserve UDP is designed for seamless data protection and recovery, integrating efficiently across multiple platforms and environments. Its features like global deduplication and cloud integration enhance data protection strategies. The user-friendly interface allows for easy configuration, ensuring quick recovery and enhancing business continuity. While facing challenges in speed and outdated infrastructure compatibility, enhancements in disaster recovery, security, and licensing can improve user experience. Arcserve UDP supports a wide range of backup scenarios including server, file, and VM protection for on-premises and hybrid environments, ensuring reliable backup and recovery solutions.
What are the key features of Arcserve UDP?Arcserve UDP is widely implemented in industries like finance, manufacturing, and education for its ability to handle diverse backup scenarios without user intervention. Organizations rely on it for server, file, and VM backups, ensuring disaster recovery and continuous availability. Its decompression feature and support for virtualization and SQL database high availability meet the needs of demanding sectors, providing reliable data protection and cost-effective solutions.
Dell Avamar offers advanced deduplication, efficient data compression, and high backup and recovery speed, enhancing backup management and operations optimization for virtual environments and data protection needs.
Known for its seamless integration with VMware, Dell Avamar provides a user-friendly interface and robust performance. Its centralized data handling and minimal bandwidth requirements make it effective for different backup scenarios. While Avamar efficiently supports virtual environments and provides broad protection capabilities, users often report challenges with the interface and backup speed. There can be complexities in training and management, and integration with cloud and external platforms can be troublesome. Additional complaints include high pricing, scalability issues, and challenging transitions that complicate data migration.
What are the standout features of Dell Avamar?In industries focusing on virtual machine protections, Dell Avamar is widely used for VMware environments, endpoint, server, and database backups. Often integrated with Dell Data Domain for storage efficiency, it supports diverse environments, including remote office backups. Companies also leverage Avamar for compliance with geographical data retention regulations, adapting for on-premises and cloud deployments.
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