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Arcserve UDP vs Dell Avamar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (11th)
Dell Avamar
Ranking in Backup and Recovery
7th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
89
Ranking in other categories
Deduplication Software (5th)
 

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of Dell Avamar is 3.1%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Ayodeji  Oyewole - PeerSpot reviewer
Reliable with good backups but has occasional failures
I use Dell Avamar primarily for backup and recovery The most valuable feature for me is the backup functionality. It gives large enterprises the comfort of knowing their workloads are being backed up. There are instances where backups fail on certain applications, which is an area that could be…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product provides instant and virtual standbys."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"It is very stable."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"Easy restoration and the solution works quickly."
"It is one of the best solutions for backing up Oracle and other servers."
"All the features in the system are highly valuable."
"Dell Avamar has helped our organization by allowing us to do backups."
"I have found the product to be scalable."
"The product is very powerful and offers very good performance."
"The backup and recovery speed is very fast."
"Scheduling is valuable. It does a good job of backing up, and it does a good job of restoring. Nobody has got a problem with that. The agents are well supported."
"Graphically, it's very user interactive. It's got a very nice interface."
 

Cons

"They could work on their marketing approach. I don't see many people leveraging it."
"The technical support of the product is an area of concern where improvements are required."
"The product is not user-friendly."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"It takes much time to verify and consolidate images for backups."
"We could not go into granular details of retrieving backup information."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"A benefit would be support for either Azure Cool Storage or AWS Glacier."
"The client caches and deduplication system have a few problems."
"What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups. Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions. What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar."
"It would be better if we could integrate easily with other platforms."
"The configuration and expansion aspects of the solution need improvement. They're complicated and don't really integrate well."
"Some integrations are not in place, such as the email alerts, which are not compatible with Office 365 SMTP gateway."
"The solution used to freeze sometimes while taking a snapshot backup."
"The bare-metal restores could be improved."
 

Pricing and Cost Advice

"The pricing of the product can be considered to be reasonable enough for the Asian region."
"Pricing is most likely comparable."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"As an MSP partner, I believe that the prices are fair."
"There is an annual license required for this solution and it is priced well."
"I feel that the product is fairly priced."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"The pricing is moderate."
"I'm not sure, but perhaps the pricing could be done better at the moment."
"The solution is not expensive for the value one gets."
"Its licensing is weird. It is not just the licenses; we also purchase hardware. With most software products, such as Veeam, Commvault, and Data Protector, there is no hardware purchase at the same time. Because Avamar and Data Domain are tied together, they have an integrated pipe. You can separate them, but basically, they're designed to work as a couple. Because the Data Domain backend is designed to do dedupe and compression, we get 60:1. When you count it, you count it as a straight compression, but of course, that's with dedupe and some other stuff. You have to buy the hardware, the licensing, and the software at the same time. So, it's not just software."
"The solution is costly."
"Dell Avamar is a moderately priced solution."
"It's a very high-end solution and comparable to Rubrik and Cohesity."
"Dell Avamar is expensive."
"The current pricing is generally satisfactory."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Non Profit
12%
Manufacturing Company
9%
Government
7%
Financial Services Firm
11%
Manufacturing Company
11%
Government
11%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
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What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Avamar
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
Find out what your peers are saying about Arcserve UDP vs. Dell Avamar and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.