Arcserve UDP vs Dell Avamar comparison

Arcserve and Dell Technologies are both solutions in the Backup and Recovery category. Arcserve is ranked #19 with an average rating of 7.0, while Dell Technologies is ranked #7 with an average rating of 8.3. Arcserve holds a 1.2% mindshare in BRS, compared to Dell Technologies’s 3.2% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 87% of Dell Technologies users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,352 Views
1,343 Comparison Views

84% willing to recommend

Dell Avamar

Read 89 Dell Avamar reviews

5,560 Views
3,962 Comparison Views

87% willing to recommend

Arcserve UDP

Dell Avamar

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Dell Avamar are robust data protection solutions. Dell Avamar appears to have the upper hand, excelling in features and user satisfaction, whereas Arcserve UDP is favored for its cost-efficiency.

Features: Arcserve UDP offers comprehensive backup solutions, strong disaster recovery tools, and efficient snapshot management. Dell Avamar is noted for efficient data deduplication, robust cloud integration, and integrated appliance options.

Room for Improvement: Arcserve UDP needs a more user-friendly setup, faster backup speeds, and better scalability. Dell Avamar should improve its reporting capabilities, reduce complexity, and enhance its analytics features.

Ease of Deployment and Customer Service: Arcserve UDP's deployment is straightforward with effective customer support. Dell Avamar's deployment is more complex but offers valuable customer service, making the effort worthwhile for users.

Pricing and ROI: Arcserve UDP offers competitive pricing and high perceived ROI with lower setup costs. Dell Avamar is more expensive but is considered worth the investment due to its advanced features and long-term value.

To learn more, read our detailed Arcserve UDP vs. Dell Avamar Report (Updated: June 2025).

Buyer's Guide

Arcserve UDP vs. Dell Avamar

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

19th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (11th)

Dell Avamar

Ranking in Backup and Recovery

7th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Deduplication Software (5th)

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of Dell Avamar is 3.2%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

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Ayodeji Oyewole

Managing Director at Atlantic factorial

Reliable with good backups but has occasional failures

I use Dell Avamar primarily for backup and recovery The most valuable feature for me is the backup functionality. It gives large enterprises the comfort of knowing their workloads are being backed up. There are instances where backups fail on certain applications, which is an area that could be…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."

"One of the things that I do like about it is that it has a very good deduplication feature."

"It is easy to configure."

"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."

"The most valuable feature of Arcserve UDP is live replication."

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."

"It is very stable."

More Arcserve UDP pros

"It's simple to configure."

"The product is good for backups."

"We are talking about a complete end-to-end solution which comes with its own hardware storage to back up the data on tape-less."

"The solution's ease of use simplifies the disaster recovery processes in our company"

"The solution integrates well with Unix, Windows, Hyper-V and VM."

"I like Dell EMC Avamar's compression of data."

"The entire system operates seamlessly, with minimal hands-on involvement, allowing us to focus on monitoring rather than constant adjustments or deployments, as seen in larger, more dynamic environments."

"Stable and scalable backup and recovery software, with good technical support."

More Dell Avamar pros

Cons

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"The initial setup was complex."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"Its interface can be improved. I find it unintuitive."

"The support could be more knowledgeable and faster."

"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."

"We have to use a Microsoft hypervisor for installation which is expensive."

"It takes much time to verify and consolidate images for backups."

More Arcserve UDP cons

"What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups. Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions. What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar."

"The product could offer more integration capabilities."

"In my opinion, the user interface and the user friendliness could be improved. The specific thing I have in mind are the graphics, which are not quite user-friendly."

"We'd like to see something that could also work with Unix servers and physical servers to have a unified solution that works with everything."

"It would be helpful if the product offered more integration potential."

"The user interface needs to be improved. It's not as good as it could be."

"I think they could also move more towards cloud solutions. It already has some cloud tiering, but I think that could be more extensive. They should work with all cloud providers and I think in the future they will be on all cloud platforms."

"It's an expensive solution."

More Dell Avamar cons

Pricing and Cost Advice

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"As an MSP partner, I believe that the prices are fair."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"The solution is priced well compared to other solutions."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

More Arcserve UDP pricing and cost advice

"Regarding pricing, I would say Avamar is slightly expensive compared to its functionalities. It's not high-priced or low-priced but somewhere in between."

"Dell Avamar, including its virtual add-ons and cloud-based offerings, is cheaper than other solutions, but in the end, the price still depends on your use case. Price-wise, I'm rating Dell Avamar as six out of ten."

"The price is fair."

"It might not be beneficial to smaller businesses due to its high cost."

"It's a very high-end solution and comparable to Rubrik and Cohesity."

"It is expensive. The maintenance comes with it for five years. So, you buy the whole thing for five years, and your maintenance is included with it, but it's a big chunk of change upfront. We like capital expenses because we can CapEx them. We pay once every five years, so we spend a big chunk of change. You'd have to divide that out by the five years to come up with how much it costs. It's just about three-quarters of a million dollars for five years."

"This solution is less expensive than Veeam for us, although it depends on the customer because we get a great discount."

"Licensing was generally on a per VM or terabyte basis. They changed their licensing model a couple of times and turned it into socket-based licensing, which is an improvement in their licensing model."

More Dell Avamar pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Non Profit

11%

Manufacturing Company

Financial Services Firm

13%

Computer Software Company

11%

Government

11%

Manufacturing Company

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

See all answers

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

See all answers

What is your experience regarding pricing and costs for Dell EMC Avamar?

The cost is very significant, and it could be lower.

See all answers

What do you like most about Dell Avamar?

Easy to configure and highly reliable for backup.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 35% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 12% of the time

Rubrik vs Arcserve UDP

Compared 9% of the time

HPE StoreOnce vs Arcserve UDP

Compared 5% of the time

Arcserve Backup vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

Dell PowerProtect Data Manager vs Dell Avamar

Compared 34% of the time

Veeam Data Platform vs Dell Avamar

Compared 15% of the time

Dell NetWorker vs Dell Avamar

Compared 9% of the time

Commvault Cloud vs Dell Avamar

Compared 6% of the time

Dell PowerProtect DD (Data Domain) vs Dell Avamar

Compared 6% of the time

More Dell Avamar Competitors

Product Reports

Buyer's Guide

Arcserve UDP

June 2025

Download Arcserve UDP product report

Buyer's Guide

Dell Avamar

June 2025

Download Dell Avamar product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Avamar

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Dell Avamar data protection software delivers flexible and efficient backup and recovery operations that can scale from daily backup protection for endpoints to high-performance protection for large enterprises with diverse applications and workloads. With application consistent recovery, automation and fast backup and restores, Avamar can help you meet your SLAs and optimize your backup and recovery processes

If you are deploying all or part of your backup environment to the cloud, Avamar enables you to make the most of your cloud investment, enabling replication, disaster recovery and long-term retention for customers using AWS, Microsoft Azure or Google Cloud.

Avamar is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. Avamar is delivered as software and as a virtual edition.

Dell Technologies

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions

Buyer's Guide

Arcserve UDP vs. Dell Avamar

June 2025

Free Report: Arcserve UDP vs. Dell Avamar

Find out what your peers are saying about Arcserve UDP vs. Dell Avamar and other solutions. Updated: June 2025.

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