Arcserve UDP vs Dell Avamar comparison

Arcserve and Dell Technologies are both solutions in the Backup and Recovery category. Arcserve is ranked #23 with an average rating of 6.9, while Dell Technologies is ranked #9 with an average rating of 8.0. Arcserve holds a 1.1% mindshare in BRS, compared to Dell Technologies’s 2.0% mindshare. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 87% of Dell Technologies users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

2,739 Views
2,328 Comparison Views

85% willing to recommend

Dell Avamar

Read 90 Dell Avamar reviews

5,396 Views
4,910 Comparison Views

87% willing to recommend

Arcserve UDP

Dell Avamar

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Dell Avamar are robust data protection solutions. Dell Avamar appears to have the upper hand, excelling in features and user satisfaction, whereas Arcserve UDP is favored for its cost-efficiency.

Features: Arcserve UDP offers comprehensive backup solutions, strong disaster recovery tools, and efficient snapshot management. Dell Avamar is noted for efficient data deduplication, robust cloud integration, and integrated appliance options.

Room for Improvement: Arcserve UDP needs a more user-friendly setup, faster backup speeds, and better scalability. Dell Avamar should improve its reporting capabilities, reduce complexity, and enhance its analytics features.

Ease of Deployment and Customer Service: Arcserve UDP's deployment is straightforward with effective customer support. Dell Avamar's deployment is more complex but offers valuable customer service, making the effort worthwhile for users.

Pricing and ROI: Arcserve UDP offers competitive pricing and high perceived ROI with lower setup costs. Dell Avamar is more expensive but is considered worth the investment due to its advanced features and long-term value.

To learn more, read our detailed Arcserve UDP vs. Dell Avamar Report (Updated: December 2025).

Buyer's Guide

Arcserve UDP vs. Dell Avamar

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

1.0

Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.

Sentiment score

5.8

Dell Avamar offers efficient data reduction, cost savings, enhanced IT operations, and strong data security against ransomware threats.

No quotes available

For more quotes and insights, download the Arcserve UDP report

No quotes available

For more quotes and insights, download the Dell Avamar report

Customer Service

Sentiment score

7.0

Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.

Sentiment score

6.9

Dell Avamar support is knowledgeable but slow, with communication challenges and limited first-level responsiveness hindering comprehensive assistance.

I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

When their technical person is online, the quality of service and technical knowledge are very good.

Atul Pandya

Project Engineer at Concept Information Technologies India Pvt. Ltd.

The current technical support by Dell is very good.

SamuelThomas

Consultant at Key Information Technology L.L.C.

For more quotes and insights, download the Dell Avamar report

Scalability Issues

Sentiment score

4.6

Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.

Sentiment score

6.6

Dell Avamar offers scalability for medium to large enterprises but requires costly node additions and has infrastructure limitations.

No quotes available

For more quotes and insights, download the Arcserve UDP report

Dell Avamar offers very good scalability.

Atul Pandya

Project Engineer at Concept Information Technologies India Pvt. Ltd.

For more quotes and insights, download the Dell Avamar report

Stability Issues

Sentiment score

7.5

Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.

Sentiment score

8.2

Dell Avamar is stable and reliable, praised for smooth operation and low failure rates in various infrastructures.

No quotes available

For more quotes and insights, download the Arcserve UDP report

No quotes available

For more quotes and insights, download the Dell Avamar report

Room For Improvement

Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.

Dell Avamar needs UI, backup speed, cloud integration, and scalability improvements, with concerns over pricing and technical support.

No quotes available

For more quotes and insights, download the Arcserve UDP report

They could add more features for cyber resilience and multi-cloud options in the next release to make it even better.

SamuelThomas

Consultant at Key Information Technology L.L.C.

While Dell Avamar is a good product, the pricing is very high.

Atul Pandya

Project Engineer at Concept Information Technologies India Pvt. Ltd.

There are instances where backups fail on certain applications, which is an area that could be improved.

Ayodeji Oyewole

Managing Director at Atlantic factorial

For more quotes and insights, download the Dell Avamar report

Setup Cost

Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.

Dell Avamar offers varying pricing experiences, with praised setup ease, but cost-effectiveness compared to competitors like Veeam is debated.

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

I don't currently have detailed knowledge about the pricing, however, it is geared towards enterprise businesses and might be on the higher side.

Ayodeji Oyewole

Managing Director at Atlantic factorial

For more quotes and insights, download the Dell Avamar report

Valuable Features

Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.

Dell Avamar provides efficient deduplication, scalable backup, and recovery with strong integration and platform support for robust data protection.

I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

The most valuable feature is the instant recovery capability.

Atul Pandya

Project Engineer at Concept Information Technologies India Pvt. Ltd.

The software delivers flexible and efficient backup and recovery options through its cyber resiliency features.

SamuelThomas

Consultant at Key Information Technology L.L.C.

The most valuable feature for me is the backup functionality.

Ayodeji Oyewole

Managing Director at Atlantic factorial

For more quotes and insights, download the Dell Avamar report

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

23rd

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (16th)

Dell Avamar

Ranking in Backup and Recovery

9th

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Deduplication Software (5th)

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of Dell Avamar is 2.0%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Dell Avamar	2.0%
Arcserve UDP	1.1%
Other	96.9%

Backup and Recovery

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

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SamuelThomas

Consultant at Key Information Technology L.L.C.

Have supported critical environments despite room for improvement in legacy backup options

It is very efficient in cyber resilience. Deduplication, automation, and everything is very efficient. It is multi-cloud enabled and has broad protections. The software delivers flexible and efficient backup and recovery options through its cyber resiliency features. Dell PowerProtect Manager provides insights in managing backup processes. Its encryption mechanisms are very efficient, helping to secure sensitive data. Its integration with Dell EMC Data Domain is very good. It is easy to integrate with Data Domain. Multi-cloud options are enabled, and backup in cloud options exist in Dell Avamar.

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

11%

Comms Service Provider

Government

Manufacturing Company

14%

Financial Services Firm

10%

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	10
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	18
Large Enterprise	48

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

See all answers

What is your experience regarding pricing and costs for Dell EMC Avamar?

The cost is very significant, and it could be lower.

See all answers

What do you like most about Dell Avamar?

Easy to configure and highly reliable for backup.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 14% of the time

Rubrik vs Arcserve UDP

Compared 5% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 5% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 5% of the time

Dell PowerProtect Data Domain vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

Dell PowerProtect Data Manager vs Dell Avamar

Compared 37% of the time

Veeam Data Platform vs Dell Avamar

Compared 8% of the time

Rubrik vs Dell Avamar

Compared 7% of the time

Commvault Cloud vs Dell Avamar

Compared 5% of the time

Dell PowerProtect Data Domain vs Dell Avamar

Compared 5% of the time

More Dell Avamar Competitors

Product Reports

Buyer's Guide

Arcserve UDP

January 2026

Download Arcserve UDP product report

Buyer's Guide

Dell Avamar

January 2026

Download Dell Avamar product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Avamar

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Dell Avamar data protection software delivers flexible and efficient backup and recovery operations that can scale from daily backup protection for endpoints to high-performance protection for large enterprises with diverse applications and workloads. With application consistent recovery, automation and fast backup and restores, Avamar can help you meet your SLAs and optimize your backup and recovery processes

If you are deploying all or part of your backup environment to the cloud, Avamar enables you to make the most of your cloud investment, enabling replication, disaster recovery and long-term retention for customers using AWS, Microsoft Azure or Google Cloud.

Avamar is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. Avamar is delivered as software and as a virtual edition.

Dell Technologies

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions

Buyer's Guide

Arcserve UDP vs. Dell Avamar

December 2025

Free Report: Arcserve UDP vs. Dell Avamar

Find out what your peers are saying about Arcserve UDP vs. Dell Avamar and other solutions. Updated: December 2025.

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