

Arcserve UDP and N-able Cove Data Protection are two prominent products in data protection solutions. Arcserve UDP seems to have the upper hand due to user satisfaction with its customization options and file recovery speeds.
Features: Arcserve UDP users highlight strong backup capabilities, deduplication, and disaster recovery features. N-able Cove Data Protection users favor easy integration with other tools, robust cloud backup, and automated backup processes.
Room for Improvement: Arcserve UDP users suggest better scalability, a more intuitive setup process, and enhanced instructions. N-able Cove Data Protection users point out the need for enhanced reporting tools, a more responsive support team, and better initial instructions.
Ease of Deployment and Customer Service: Deployment of Arcserve UDP is straightforward but could use clearer instructions. Users find the customer service responsive and knowledgeable. N-able Cove Data Protection is easy to deploy, with many users noting smooth cloud adoption but a slower response time from customer service.
Pricing and ROI: Arcserve UDP users find the pricing reasonable and the ROI high due to reduced downtime and efficient data recovery. N-able Cove Data Protection users report higher initial costs but justify them with robust features and strong ROI from streamlined operations.
I have experienced time savings and money savings.
We think the ROI is very good; we are very satisfied with our return on investment, even though I don't sit and calculate what would be better.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
if it gets complicated, the backend support comes in quickly
If I raise a ticket, they get back to me.
There are some limitations, such as storage, where I cannot support a large number of employees who need to back up their data.
There should be the ability to take out data from Microsoft 365 in a portable format.
N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
The integration of N-able Cove Data Protection into our existing infrastructure is easy.
The most valuable feature of N-able Cove Data Protection is its ease of use.
| Product | Market Share (%) |
|---|---|
| Arcserve UDP | 1.1% |
| N-able Cove Data Protection | 1.1% |
| Other | 97.8% |

| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
Cove Data Protection, from N-able, is a comprehensive solution designed to safeguard critical business data. It offers a range of features including backup and recovery, disaster recovery, and endpoint protection. With automated backups and flexible scheduling options, it ensures data is protected and easily recoverable.
The solution also includes advanced security measures such as encryption and ransomware detection to prevent unauthorized access and data breaches. Cove Data Protection provides seamless integration with various platforms and offers centralized management for efficient monitoring and control.
With its user-friendly interface and robust capabilities, Cove Data Protection is an ideal choice for businesses seeking reliable data protection.
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