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Arcserve UDP vs IBM Storage Protect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.
Sentiment score
1.0
IBM Storage Protect enhances data recovery, reduces downtime, and aids compliance, making it a valuable investment for organizations.
 

Customer Service

Sentiment score
7.0
Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.
Sentiment score
7.6
IBM Storage Protect's support shows mixed experiences, with praise for expertise but concerns over response times and service consistency.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
Software Solutions Architect at SPEData
Support from IBM is very good, and they always have knowledgeable people.
Interim Head of Infrastructure at a real estate/law firm with 1,001-5,000 employees
Some support staff are highly skilled, others are not, leading to longer times to resolve issues.
CEO at Fischerei Leipold
Support is good from IBM, although it mainly comes from my local partner.
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
 

Scalability Issues

Sentiment score
4.6
Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.
Sentiment score
7.7
IBM Storage Protect is praised for scalability and adaptability, though some users cite challenges in features and large-scale integration.
It is one of the most scalable platforms, and that is its strong point.
Interim Head of Infrastructure at a real estate/law firm with 1,001-5,000 employees
TSM is a generic and robust product, which is why I continue using it for my core banking.
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
Scalability is great in IBM Spectrum Protect; there are several options available to scale.
Solution architect at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.5
Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.
Sentiment score
8.0
IBM Storage Protect is highly stable and reliable, with consistent enhancements despite occasional minor issues with new features.
 

Room For Improvement

Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.
IBM Storage Protect needs an improved interface, intuitive features, better cloud integration, and enhanced reporting and virtualization support.
The new software, such as Rubrik, is very easy to use and more relatable to younger engineers because its interface design is more similar to Office 365 and the newer controls and labels that we are accustomed to.
Interim Head of Infrastructure at a real estate/law firm with 1,001-5,000 employees
It is not compatible with other operating systems like Windows or Linux.
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
There is a need for additional layers of security to fill the gaps, which is why we are using Cobalt Iron.
Solution architect at a tech vendor with 10,001+ employees
 

Setup Cost

Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.
IBM Storage Protect offers varied and complex licensing, often seen as expensive but potentially cost-effective with tailored agreements.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
Software Solutions Architect at SPEData
We do not see the cost of the licensing.
Interim Head of Infrastructure at a real estate/law firm with 1,001-5,000 employees
It's expensive.
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
New customers can expect very high prices.
CEO at Fischerei Leipold
 

Valuable Features

Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.
IBM Storage Protect excels in efficient backups, cost-effective storage, scalability, reliability, user-friendliness, adaptability, and robust disaster recovery.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
Software Solutions Architect at SPEData
IBM Spectrum Protect has excellent integration capability.
Solution architect at a tech vendor with 10,001+ employees
The product works efficiently with very large tape libraries, unlike most other products in the market that have problems handling large tape libraries or more than one tape library.
CEO at Fischerei Leipold
Incremental and differential backup features are built-in, which I frequently utilize on a weekly and daily basis.
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
23rd
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (16th)
IBM Storage Protect
Ranking in Backup and Recovery
13th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of IBM Storage Protect is 1.8%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
IBM Storage Protect1.8%
Arcserve UDP1.1%
Other97.1%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
reviewer2787573 - PeerSpot reviewer
Interim Head of Infrastructure at a real estate/law firm with 1,001-5,000 employees
Backup coverage has supported immutable protection and now needs a more modern, intuitive interface
IBM Storage Protect is from a previous generation of backup software. In those days, backup software was complex in setting up and complex to manage. The new software, such as Rubrik, is very easy to use and more relatable to younger engineers because its interface design is more similar to Office 365 and the newer controls and labels that we are accustomed to. The difficulty that we now have with IBM Storage Protect is that for this day and age, compared to other products that are out there, it seems complex. If we look back 15 years ago, all enterprise class backup software was complex, so IBM was not any different. However, many of these older systems, such as Commvault, still have the same complaint that they are very complex because they have tried to keep that same interface and the same way it works. This suits them, but it probably needed a complete overhaul to bring it into the ease of use that we have with modern software. However, that upgrade has not been done. IBM Storage Protect has not been upgraded into a modern platform. It still looks a legacy platform.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
11%
Comms Service Provider
7%
Government
7%
Financial Services Firm
14%
Computer Software Company
9%
Manufacturing Company
8%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business53
Midsize Enterprise25
Large Enterprise95
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What do you like most about IBM Storage Protect?
The best point about IBM Storage Protect is that it can use IBM tape environments, which we still use and will continue to use in the future.
What is your experience regarding pricing and costs for IBM Storage Protect?
I do not know the current licensing cost for IBM Storage Protect and how we get our support because our licensing model is not quite standard. We do not buy IBM Storage Protect direct from IBM. We ...
What needs improvement with IBM Storage Protect?
IBM Storage Protect is from a previous generation of backup software. In those days, backup software was complex in setting up and complex to manage. The new software, such as Rubrik, is very easy ...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
IBM Spectrum Discover
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
CEMEX
Find out what your peers are saying about Arcserve UDP vs. IBM Storage Protect and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.