

Arcserve UDP and NetVault Plus are both backup and data protection solutions targeting business needs. Arcserve UDP seems to have the upper hand in cost efficiency due to its economical pricing and strong deduplication features.
Features: Arcserve UDP features cost-efficient deduplication, agentless VMware, and Hyper-V backup, and comprehensive backup capabilities for varied environments. It is appreciated for its simplicity and efficiency in saving space and optimizing storage. NetVault Plus is known for its flexibility in spanning multiple databases, robust malware scanning, and efficient tape management.
Room for Improvement: Arcserve UDP requires enhancement in cloud interactions and consolidation into a single console for easier management. Issues with its agent-based systems and better support in non-virtual environments are also noted. NetVault Plus needs to improve its restoration speed, enhance deduplication, and expand physical hardware compatibility, with users also pointing out a need for better support infrastructure.
Ease of Deployment and Customer Service: Arcserve UDP offers hybrid cloud deployments but receives mixed reviews regarding technical support, with slow response times and limited depth being common issues. Some users report improvements over time. NetVault Plus generally receives positive feedback for on-premises deployments and satisfactory support, although some users highlight the need for more frequent and thorough assistance.
Pricing and ROI: Arcserve UDP provides competitive pricing, estimated to be about twenty percent cheaper than similar products, resulting in significant ROI due to efficient backup operations. Its straightforward, market-average licensing is appealing for users seeking cost-effective solutions. In contrast, NetVault Plus offers customizable component-based licensing, allowing businesses to purchase only necessary features, enabling tailored cost management; however, it is perceived as high-priced compared to competitors.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
Technical support is great for NetVault Plus.
I would rate Quest support as eight.
The response time is good, but resolving some issues can take time due to dependencies on external devices.
Quest NetVault Plus is highly scalable, rated at an eight.
There have been very few issues reported in the past year, with only one ticket raised, indicating its reliability.
There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware.
Improvements should come, particularly in compatibility, backup performance, or better troubleshooting.
I think the reporting in NetVault Plus should be gotten more easily.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
It could be cheaper.
The pricing is not expensive, rated around a four in terms of cost.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
Quest NetVault Plus supports a wide range of databases such as MSSQL, MySQL, Oracle, and SAP, offering extensive coverage.
The backup and recovery capabilities of NetVault Plus are very important for maintaining my business.
I use the granular recovery feature, and it is actually helpful to restore even a single file from a large pool of files.
| Product | Mindshare (%) |
|---|---|
| Arcserve UDP | 2.0% |
| NetVault Plus | 1.9% |
| Other | 96.1% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 6 |
Arcserve UDP provides comprehensive data protection with features like global deduplication, instant recovery, and virtual standby, supporting efficient backup and recovery across various environments.
Arcserve UDP is designed for seamless data protection and recovery, integrating efficiently across multiple platforms and environments. Its features like global deduplication and cloud integration enhance data protection strategies. The user-friendly interface allows for easy configuration, ensuring quick recovery and enhancing business continuity. While facing challenges in speed and outdated infrastructure compatibility, enhancements in disaster recovery, security, and licensing can improve user experience. Arcserve UDP supports a wide range of backup scenarios including server, file, and VM protection for on-premises and hybrid environments, ensuring reliable backup and recovery solutions.
What are the key features of Arcserve UDP?Arcserve UDP is widely implemented in industries like finance, manufacturing, and education for its ability to handle diverse backup scenarios without user intervention. Organizations rely on it for server, file, and VM backups, ensuring disaster recovery and continuous availability. Its decompression feature and support for virtualization and SQL database high availability meet the needs of demanding sectors, providing reliable data protection and cost-effective solutions.
NetVault Plus is a dependable backup and recovery solution that efficiently manages and protects data across multiple environments, supporting scalable operations through user-friendly features and extensive compatibility with databases and virtual systems.
NetVault Plus offers a comprehensive approach to data backup and recovery, suitable for large-scale implementations across various industries. With capabilities in snapshot-based backup, swift recovery, and malware scanning, it ensures stable operations. The platform supports numerous databases and virtual machines, providing network access control and timely email updates on job statuses. Users benefit from its straightforward recovery processes and the ability to create backup jobs and tape server restoration. Though improvements are needed in web interface speed, pricing transparency, restore accuracy, and compatibility with newer technologies like MongoDB and Microsoft updates, it remains a significant tool for robust data protection.
What are the core features of NetVault Plus?In specialized industries like pharmacy and retail, NetVault Plus enhances client data management and security log processes, leveraging application snapshotting to protect virtual environments such as Nutanix Xi. It provides robust protection and backup solutions tailored to diverse server versions, including Oracle, SQL, and bare metal recovery scenarios.
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