Arcserve UDP vs Dell PowerProtect Data Manager comparison

Arcserve and Dell Technologies are both solutions in the Backup and Recovery category. Arcserve is ranked #23 with an average rating of 6.9, while Dell Technologies is ranked #11 with an average rating of 8.4. Arcserve holds a 1.1% mindshare in BRS, compared to Dell Technologies’s 2.6% mindshare. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 93% of Dell Technologies users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

2,739 Views
2,328 Comparison Views

85% willing to recommend

Dell PowerProtect Data Manager

Read 18 Dell PowerProtect Data Manager reviews

6,740 Views
5,662 Comparison Views

93% willing to recommend

Arcserve UDP

Dell PowerProtect Data Manager

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Dell PowerProtect Data Manager are competitors in the backup and data protection sector. Dell PowerProtect Data Manager holds the upper hand due to its advanced features and robust cyber recovery capabilities.

Features: Arcserve UDP offers simplicity, comprehensive data protection, and quick backup and recovery. Dell PowerProtect Data Manager provides advanced cyber recovery, multi-cloud support, and enhanced security features, making it suitable for complex environments.

Room for Improvement: Arcserve UDP needs better scalability, enhanced reporting tools, and improved user interface. Dell PowerProtect Data Manager could improve user management, reduce system operation complexity, and streamline its deployment process.

Ease of Deployment and Customer Service: Arcserve UDP has a straightforward deployment process and responsive customer support. Dell PowerProtect Data Manager requires a more time-consuming deployment but is supported by excellent customer service to handle user issues efficiently.

Pricing and ROI: Arcserve UDP is noted for its lower setup cost and favorable ROI, making it a cost-effective solution. Dell PowerProtect Data Manager has a higher setup cost but offers substantial long-term value through its extensive features and secure data management capabilities.

To learn more, read our detailed Arcserve UDP vs. Dell PowerProtect Data Manager Report (Updated: December 2025).

Buyer's Guide

Arcserve UDP vs. Dell PowerProtect Data Manager

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

1.0

Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.

Sentiment score

4.7

Dell PowerProtect Data Manager offers cost-effective performance but doesn't outperform Cohesity or Veeam in financial returns for all users.

No quotes available

For more quotes and insights, download the Arcserve UDP report

I do find that with Dell PowerProtect Data Manager, the ROI is good when compared to other Dell products, but when compared to others in the current market, such as Cohesity or Veeam, it is not as good.

Amit

Architect at a tech vendor with 10,001+ employees

I would recommend Dell PowerProtect Data Manager to other organizations because it is cost-effective and delivers good performance compared to alternative solutions.

reviewer2795385

Backup Administrator at a consultancy with 11-50 employees

For more quotes and insights, download the Dell PowerProtect Data Manager report

Customer Service

Sentiment score

7.0

Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.

Sentiment score

5.9

Dell PowerProtect Data Manager support is generally good but uneven, with room for improvement in responsiveness and local accessibility.

I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

Dell provides reliable support for PowerProtect Data Manager, with 24/7 availability and a qualified support team.

MinaMagdy1

Senior System Engineer at a tech vendor with 5,001-10,000 employees

I would evaluate the technical support and customer service teams of Dell as adequate; I cannot say outstanding, but there is obviously some room for improvement there.

Amit

Architect at a tech vendor with 10,001+ employees

Organizations considering Dell PowerProtect Data Manager should be aware that customer support responsiveness could be improved.

reviewer2795385

Backup Administrator at a consultancy with 11-50 employees

For more quotes and insights, download the Dell PowerProtect Data Manager report

Scalability Issues

Sentiment score

4.6

Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.

Sentiment score

6.5

Dell PowerProtect Data Manager is scalable with licensing flexibility but faces cloud scalability and disaster recovery limitations.

No quotes available

For more quotes and insights, download the Arcserve UDP report

Its capability to back up existing environments can be improved, particularly when it comes to disaster recovery in the cloud.

MinaMagdy1

Senior System Engineer at a tech vendor with 5,001-10,000 employees

Dell PowerProtect Data Manager performs well from a scalability perspective and is functioning properly with our current implementation.

reviewer2795385

Backup Administrator at a consultancy with 11-50 employees

For more quotes and insights, download the Dell PowerProtect Data Manager report

Stability Issues

Sentiment score

7.5

Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.

Sentiment score

8.3

Dell PowerProtect Data Manager is stable and efficient, though some experience connection issues and minor bugs during upgrades.

No quotes available

For more quotes and insights, download the Arcserve UDP report

Making sure the system is properly understood before deployment and handling upgrades efficiently would improve stability.

PAUL WAMBULWA

System Engineer at Konvergenz

It is extremely reliable and I have never experienced a crash.

MinaMagdy1

Senior System Engineer at a tech vendor with 5,001-10,000 employees

I would assess the stability and reliability of Dell PowerProtect Data Manager as quite stable; there are no issues with the workloads I am using.

Amit

Architect at a tech vendor with 10,001+ employees

For more quotes and insights, download the Dell PowerProtect Data Manager report

Room For Improvement

Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.

Dell PowerProtect Data Manager needs integration, compatibility enhancements, improved UI, better support, and advanced features for modern infrastructures.

No quotes available

For more quotes and insights, download the Arcserve UDP report

I would like to see improvements that include bare metal restore capabilities and enhanced data restore features in Dell PowerProtect Data Manager.

reviewer2795385

Backup Administrator at a consultancy with 11-50 employees

Dell needs to improve its market presence and communication with customers and solution providers.

AnindyaSinha

Business Development Manager at a media company with 1,001-5,000 employees

Additionally, other SaaS protection is required, as there are many SaaS applications these days, such as Salesforce, which need protection.

Amit

Architect at a tech vendor with 10,001+ employees

For more quotes and insights, download the Dell PowerProtect Data Manager report

Setup Cost

Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.

Dell PowerProtect Data Manager offers competitive, flexible pricing options, seen as cost-effective despite some viewing it as slightly expensive.

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

compared to some other products, it is a bit more costly.

Amit

Architect at a tech vendor with 10,001+ employees

Dell PowerProtect Data Manager is cost-effective, as it is licensed per socket rather than by workload.

MinaMagdy1

Senior System Engineer at a tech vendor with 5,001-10,000 employees

Overall, pricing does not significantly impact our decision.

AnindyaSinha

Business Development Manager at a media company with 1,001-5,000 employees

For more quotes and insights, download the Dell PowerProtect Data Manager report

Valuable Features

Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.

Dell PowerProtect Data Manager offers flexible, user-friendly, and secure data protection for container and virtual environments with strong integration capabilities.

I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

It provides a seamless backup solution integrated with a dashboard full of capabilities, enhancing recovery point objectives and recovery time objectives.

MinaMagdy1

Senior System Engineer at a tech vendor with 5,001-10,000 employees

It satisfies my customers' scalability needs and provides interactive features, allowing efficient integration.

PAUL WAMBULWA

System Engineer at Konvergenz

Compared to other products such as Veritas, Dell offers more competitive pricing while other vendors charge significantly more.

reviewer2795385

Backup Administrator at a consultancy with 11-50 employees

For more quotes and insights, download the Dell PowerProtect Data Manager report

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

23rd

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (16th)

Dell PowerProtect Data Manager

Ranking in Backup and Recovery

11th

Average Rating

7.8

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Deduplication Software (6th)

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of Dell PowerProtect Data Manager is 2.6%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Dell PowerProtect Data Manager	2.6%
Arcserve UDP	1.1%
Other	96.3%

Backup and Recovery

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

Read full review

Amit

Architect at a tech vendor with 10,001+ employees

Streamlined VM protection has improved recovery speed and strengthened data security

The specific features and functionalities I find most beneficial in Dell PowerProtect Data Manager include good integration with other Dell products, such as Dell Data Domain, which makes it a very good use case for environments that already have Dell Data Domain or any other Dell products. My impression of Dell PowerProtect Data Manager's dashboard interface is that it is good, easy to use, and quite interactive, so there are no major issues there. The deduplication feature of Dell PowerProtect Data Manager has allowed me to reduce or save some 15% of storage compared to what I was using earlier.

Read full review

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

11%

Comms Service Provider

Government

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	10
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	8

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

What do you like most about Dell PowerProtect Data Manager?

One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solution...

See all answers

What is your experience regarding pricing and costs for Dell PowerProtect Data Manager?

I think the license for Dell PowerProtect Data Manager is the same as other backup software.

See all answers

What needs improvement with Dell PowerProtect Data Manager?

Regarding data recovery improvements in Dell PowerProtect Data Manager, there are challenges with data sets larger than one terabyte that are not related to VM. While VM recovery functions adequate...

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 14% of the time

Rubrik vs Arcserve UDP

Compared 5% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 5% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 5% of the time

Azure Backup vs Arcserve UDP

Compared 3% of the time

More Arcserve UDP Competitors

Dell Avamar vs Dell PowerProtect Data Manager

Compared 25% of the time

Dell NetWorker vs Dell PowerProtect Data Manager

Compared 13% of the time

Veeam Data Platform vs Dell PowerProtect Data Manager

Compared 10% of the time

Dell PowerProtect Data Domain vs Dell PowerProtect Data Manager

Compared 8% of the time

Commvault Cloud vs Dell PowerProtect Data Manager

Compared 4% of the time

More Dell PowerProtect Data Manager Competitors

Product Reports

Buyer's Guide

Arcserve UDP

January 2026

Download Arcserve UDP product report

Buyer's Guide

Dell PowerProtect Data Manager

January 2026

Download Dell PowerProtect Data Manager product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

PowerProtect, Dell EMC PowerProtect

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Dell PowerProtect Data Manager provides efficient backup and recovery for hybrid and multicloud environments. It consolidates VMware, Kubernetes, database, and file system protection through a singular interface.

PowerProtect Data Manager is a software-defined platform that integrates modern backup and recovery capabilities, focusing on enhancing performance metrics like RPO and RTO. It supports operations through automated discovery, policy-driven protection, and intelligent analytics while offering cloud mobility and robust cyber recovery mechanisms. Its architecture is designed to address complex data management needs while providing flexibility, backup efficiency, and capacity management. With capabilities spanning on-premise and cloud options, it delivers a comprehensive approach for data protection.

What key features make Dell PowerProtect Data Manager stand out?

High Deduplication: Optimizes storage by reducing data footprint.
Kubernetes Support: Ensures seamless integration with containerized environments.
Data Domain Integration: Enhances recovery metrics and performance.
Advanced Access Controls: Strengthens security measures.
Scalable Architecture: Adapts to growing enterprise needs.

What benefits should users look for in reviews?

Ease of Deployment: Simplifies initial setup and configuration processes.
User-Friendly Interface: Facilitates an intuitive user experience.
Flexibility in Deployment: Supports both cloud and on-premise environments.
Efficient Data Reduction: Saves storage costs and optimizes resources.
Secure Data Management: Provides peace of mind with robust security features.

Organizations in telecom and enterprise sectors employ Dell PowerProtect Data Manager for backing up and securing data in virtual and cloud-native environments. It supports continuous data protection for VMware and Kubernetes and plays a crucial role in ensuring container stability in platforms like OpenShift. Its native application integrations and disaster recovery through incremental backups make it suitable for larger businesses seeking a reliable data management partner.

Dell Technologies

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

National Bank of Greece, USC Australia, PCS Publishing, Dell Digital IT, Rushmore Electric, Melanson Health, Arrow Electronics

Buyer's Guide

Arcserve UDP vs. Dell PowerProtect Data Manager

December 2025

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