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Arcserve UDP vs Dell PowerProtect Data Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Dell PowerProtect Data Manager
Ranking in Backup and Recovery
13th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
14
Ranking in other categories
Deduplication Software (6th)
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. The mindshare of Dell PowerProtect Data Manager is 4.6%, up from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
MinaMagdy1 - PeerSpot reviewer
Comprehensive integration and user-friendly dashboard enhance data protection workflows
PowerProtect Data Manager lacks the tape-out functionality, which is important for organizations relying on it for offsite backup. While PowerProtect Data Manager offers a workaround, it's not always accepted, notably by sectors like banking. Additionally, I would like PowerProtect Data Manager to provide microservices and container backup for modern applications.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"The ROI is very good because of the speed of the backup."
"One of the things that I do like about it is that it has a very good deduplication feature."
"It is a very stable solution...It is a scalable solution."
"I like the tool's speed."
"The backup is the most valuable feature. It also makes storage very easy."
"The product provides instant and virtual standbys."
"The most valuable feature of Arcserve UDP is live replication."
"The deduplication is the most valuable feature because it helps to control the overhead."
"Dell EMC PowerProtect Data Manager is user-friendly and easy to use. it does what it needs to do."
"One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solutions. It is highly user-friendly, allowing users to quickly learn and implement backup and restore processes within a week. PPDM represents the next generation of backup software and is comparable to offerings from other vendors. Furthermore, PPDM prioritizes security with various access controls, such as user and database access controls. Its deployment tool is also known for its simplicity."
"The solution adequately handles data storage."
"I would say flexibility is the most important feature of the product. The performance and speed are the best on the market."
"Dell PowerProtect Data Manager is a comprehensive backup software that integrates with Dell backup storage to enhance data protection."
"The most valuable feature of the solution is its integrated approach."
"The product's initial setup phase was easy."
 

Cons

"We have to use a Microsoft hypervisor for installation which is expensive."
"Licensing is an area that needs improvement."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"It takes much time to verify and consolidate images for backups."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"They could work on their marketing approach. I don't see many people leveraging it."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"There is always room for improvement. The compression ratio should be improved as well as the efficiency."
"They should include a feature similar to S3 bucket."
"As a new product, there are some things that still need to improve a bit as it matures."
"The Dell EMC PowerProtect Data Manager reports could improve. There should be different kinds of reports on failures, such as dashboards that we can submit to top management or auditors."
"You need to use additional software to back up entire environments. It will be good if they could support entire tape libraries."
"When I raise a ticket, it sometimes takes a while to get a response."
"The main issue that needs improvement is the support system. When I raise a ticket, it sometimes takes a while to get a response."
"The tool's scalability has certain shortcomings, making it an area where improvements are required."
 

Pricing and Cost Advice

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"It is approximately $400 to purchase a virtual service outright."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"The price of StorageCraft ShadowProtect is competitive in the market."
"Pricing is most likely comparable."
"As an MSP partner, I believe that the prices are fair."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"The solution is not less expensive than competitors but pricing deals are available."
"We offer monthly or yearly subscriptions. The price could be cheaper."
"The licensing costs and pricing model are based on capacity and the license is easy to upgrade."
"The solution is more affordable than other vendors."
"The product is offered at a very competitive price in the market."
"The price of Dell EMC PowerProtect Data Manager is reasonable."
"Dell PowerProtect Data Manager is not an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Government
8%
Financial Services Firm
8%
Computer Software Company
11%
Educational Organization
11%
Financial Services Firm
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What do you like most about Dell PowerProtect Data Manager?
One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solution...
What is your experience regarding pricing and costs for Dell PowerProtect Data Manager?
The price of Dell PowerProtect Data Manager is generally perceived as reasonable. However, specific figures are not available as I am on the technical side and do not handle costs.
What needs improvement with Dell PowerProtect Data Manager?
The main issue that needs improvement is the support system. When I raise a ticket, it sometimes takes a while to get a response. Scheduling for support calls can be problematic when it does not al...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
PowerProtect, Dell EMC PowerProtect
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
National Bank of Greece, USC Australia, PCS Publishing, Dell Digital IT, Rushmore Electric, Melanson Health, Arrow Electronics
Find out what your peers are saying about Arcserve UDP vs. Dell PowerProtect Data Manager and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.