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NAVEX Global vs OneTrust GRC comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NAVEX Global
Ranking in GRC
20th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
OneTrust GRC
Ranking in GRC
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
14
Ranking in other categories
IT Vendor Risk Management (2nd)
 

Mindshare comparison

As of May 2026, in the GRC category, the mindshare of NAVEX Global is 2.2%, up from 1.6% compared to the previous year. The mindshare of OneTrust GRC is 3.1%, down from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
OneTrust GRC3.1%
NAVEX Global2.2%
Other94.7%
GRC
 

Featured Reviews

JT
-- at a performing arts with 201-500 employees
The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable.
Currently we have monthly competencies that the 2 Staff Development Departments would initiate by a manual paper process and have to track staff down for all 3 shifts. Since we have started placing these items on Policytech, we have had a much better compliance rate as the staff are able to do it and it automatically records responses and results. Staff either read a document or view a powerpoint and then have a survey to answer, they have to receive a passing grade and if they pass they then receive the competency for that specific training. What we would like to add would be to be able to have Templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us. So we are running a weekly report and manually send staff certificates. Another area is tracking Writer, Reviewer, and Approver statuses.
Gerald Pegg - PeerSpot reviewer
Governance Risk and Compliance Coordinator at HUB International
Streamlined incident management with user-friendly automation tools and responsive support
I use OneTrust specifically for incident management. For my company, I helped to create the incident management program that we currently use, particularly with gathering the information and sending out assessments to different vendors to collect information for further research and discovery.  I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Worth every penny. Not a critical business process worth skimping on; its impact when fully introduced and utilized is incomparable."
"The company is always timely, they always have good suggestions, and they always have quick fixes for me."
"This solution gives an opportunity for anonymous hotline complaints."
"Technical support is great."
"It has made all the policies available in one accessible location for people to use them."
"Before choosing, there were four different options that I was looking at, and going through all the tutorials and talking with the salespeople really sold me on NAVEX Global because I thought they were the gold standard for that type of policy format."
"PolicyTech has probably been the most reliable solution we have and it's been the most stable solution over the last eight years, compared to any other information technology solution we've had."
"Allowing the input of investigation cases, the ability to track information and to compile data, it allows us to prepare detailed reports for different levels of the organization in the form of Excel spreadsheets, graphics, percentages of descriptive reports daily, monthly, yearly and number of cases per those periods."
"It does help in the automation of our privacy impact assessments."
"One of the valuable features of this solution is it has the ability to review fourth and fifth parties to the nth degree."
"The biggest plus for us is that everything we need for our Privacy Program is in one single tool."
"The simplicity of OneTrust GRC, particularly its user interface, is valuable as it makes it easy to use and not complex."
"OneTrust GRC is stable."
"The platform is especially useful in startup environments where we're typically starting from scratch."
"OneTrust GRC is stable."
"As a solution for IT risks, it is a very good product."
 

Cons

"There is an area on the “New Case” screen that I have reported a while back that when we click the drop down box to select state, then onto select the city, the state selection selected is deselected, it’s selected again and the city is deselected but after a couple of selections with it only in that area it does maintain the selection."
"The reporting functions are terrible."
"We had some problems in middle of July, when we stopped getting our email notifications."
"We get a huge amount of complaints from users about the email system. They get lots and lots of emails, and they don’t necessarily have a good way to manage them."
"Uploading PDFs is more time consuming and you have to go in and out of multiple screens/functions."
"What we would like to add would be to be able to have templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us."
"Truthfully, the hardest part is that there are some little setup things that need to be done before people can actually use PolicyTech."
"Recent product update led to confusion."
"They could improve by offering free help. A solution, a lot of times, is not just the use of the solution. For example, it is the overall engagement, how well do they support the system, what is their SLA, and how long their response time is to an issue. It would be beneficial if they had some type of professional services where they offer the first five hours of professional services a year for free. That would be a substantial benefit rather than having to buy professional services or professional services packages."
"They could improve by offering free help."
"OneTrust GRC's workflows aren't automated and need to be manually driven."
"There are several areas for improvement. One is the integration capability. Connecting various DSAR systems can be time-consuming if a single integration takes months to complete."
"They could enhance the product's functionalities like audit management and ensure consistency across modules."
"The product is not that easy to set up."
"I wish there were more customization options, particularly within the privacy rights automation module."
"The implementation of OneTrust could have been smoother, particularly in terms of scoping for those outside of governance, risk, and compliance."
 

Pricing and Cost Advice

Information not available
"The platform is expensive."
"OneTrust GRC is an expensive solution."
"On a scale from one to ten, where one is cheap, and ten is too expensive, I rate the solution a seven since it falls under the pricey side."
"The solution is expensive."
"OneTrust GRC's licensing costs about $15,000 per module."
"I found the pricing and setup cost very reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
8%
Retailer
6%
Marketing Services Firm
6%
Financial Services Firm
13%
Retailer
7%
Energy/Utilities Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise9
 

Questions from the Community

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What do you like most about OneTrust GRC?
We have data from Jira regarding addiction related to Europe as well as California. Additionally, we have data related to the Indian Data Protection Bill. Therefore, GDPR compliance is highly benef...
What is your experience regarding pricing and costs for OneTrust GRC?
I don't have specifics on pricing. I know it's not very cheap, but the budget aspect is outside my wheelhouse.
What needs improvement with OneTrust GRC?
I wish there were more customization options, particularly within the privacy rights automation module. More customization on the backend would allow for adjusting specific category labels tailored...
 

Also Known As

No data available
OneTrust Vendor Risk Management
 

Overview

 

Sample Customers

Toyota, Delta, Cedars-Sinai, Coca-Cola, Equifax, Cisco, Yahoo!, Jamba Juice, Fairmont Hotels & Resorts, Auburn University, NEC, Fleet Laboratories, AVAYA, Del Taco, Valero, OCWEN, Samaritan Health Services, Levi Strauss & Co, Telus
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Find out what your peers are saying about NAVEX Global vs. OneTrust GRC and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.