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NetApp Cloud Backup vs NetApp FAS Series comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Users report substantial cost savings, efficiency, ease of use, and reliable performance with NetApp Cloud Backup, enhancing operational continuity.
Sentiment score
5.5
NetApp FAS Series users report positive ROI, cost savings, and satisfaction, especially in VMware settings, despite disk addition expenses.
If you have the configuration well maintained and configured, you should have good efficiency and compression for the clients and for yourself.
System Engineer at a computer software company with 1,001-5,000 employees
 

Customer Service

Sentiment score
6.6
NetApp Cloud Backup is praised for its efficient customer service, knowledgeable support staff, and detailed documentation, despite occasional delays.
Sentiment score
7.3
NetApp FAS Series is praised for reliable, responsive support, though some seek faster resolutions and enhanced first-tier expertise.
Sometimes, the support was inadequate because the initial architecture was poorly defined.
Pre-Sales Director France, Belgium and Luxembourg at a tech vendor with 5,001-10,000 employees
There is room for improvement when it comes to response time and first-level support quality.
Solution Architect at a tech services company with 10,001+ employees
I would rate technical support from NetApp FAS Series as nine out of ten.
DIRECTOR at Vellore Online Systems
 

Scalability Issues

Sentiment score
7.9
NetApp Cloud Backup is highly scalable, performs well in cloud environments, and integrates seamlessly with Microsoft Azure for disaster recovery.
Sentiment score
7.3
NetApp FAS Series offers high scalability with Clustered Data ONTAP, supporting growth despite cost and complexity challenges.
We normally avoid current versions and use versions that have been running for at least two months in client usage before updating drivers.
DIRECTOR at Vellore Online Systems
The NetApp FAS Series is scalable and offers numerous solutions, but only if customers are willing to invest in the shelves.
Senior Cloud System Engineer at Atos Poland
NetApp FAS Series is scalable, and it is possible, but you need to pay.
System Engineer at a computer software company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.7
Users commend NetApp Cloud Backup for its stability, efficient large workload handling, strong integration, and minimal downtime during data restoration.
Sentiment score
7.9
NetApp FAS Series is reliable and stable, with minor issues swiftly resolved, earning high stability ratings despite occasional challenges.
When panic occurs on the node, it reboots itself, and we have experienced numerous hardware-related issues.
Senior Cloud System Engineer at Atos Poland
Most things are tailor-made, and we avoid downtimes even with primitive CLI commands.
DIRECTOR at Vellore Online Systems
 

Room For Improvement

NetApp Cloud Backup users need better integration, KPI handling, ITSM support, and ease of use, with cost-effective comparisons to competitors.
NetApp FAS users desire better performance, documentation, UI, cost efficiency, cloud integration, automation, support, and competitive pricing.
Storage companies should create encrypted storage solutions between the OS and storage to protect against ransomware attacks.
DIRECTOR at Vellore Online Systems
It was not possible to have a custom user inside ONTAP without the delete permission to delete the volume.
System Engineer at a computer software company with 1,001-5,000 employees
The process involves contacting NetApp support to report bugs and receiving either a bug ID or a fixed ONTAP version.
Senior Cloud System Engineer at Atos Poland
 

Setup Cost

Enterprise buyers appreciate NetApp Cloud Backup's cost-effective pricing, though virtual NetApp hosting is pricier than general cloud hosting.
NetApp FAS Series is costly but offers value with features like deduplication; planning and negotiation optimize ROI and pricing.
The pricing of NetApp FAS Series is not cheap, but in comparison to other vendors, NetApp FAS Series is affordable.
System Engineer at a computer software company with 1,001-5,000 employees
 

Valuable Features

NetApp Cloud Backup is praised for its simplicity, seamless integration, efficiency, data protection, scalability, user-friendliness, reliability, and cost-effectiveness.
NetApp FAS Series offers performance, flexibility, and reliability with robust deduplication, seamless integration, and efficient data management for diverse environments.
While NVMe disks are expensive and require three disks for parity calculations, hard drives in NetApp FAS Series are inexpensive, making it more cost-efficient per GB, even with RAID tech implementation.
Senior Cloud System Engineer at Atos Poland
Our IOPS are very high, reaching somewhere about 50k to 150k or 1.150k.
DIRECTOR at Vellore Online Systems
I think their snapshot technology is very good; the entire ONTAP package is very easy to use, user-friendly, and usable.
Solution Architect at a tech services company with 10,001+ employees
 

Categories and Ranking

NetApp Cloud Backup
Ranking in Deduplication Software
9th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Backup and Recovery (29th), Disk Based Backup Systems (5th), Cloud Backup (34th), Cloud Storage Gateways (6th)
NetApp FAS Series
Ranking in Deduplication Software
4th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
110
Ranking in other categories
NAS (3rd), Modular SAN (Storage Area Network) (1st)
 

Mindshare comparison

As of May 2026, in the Deduplication Software category, the mindshare of NetApp Cloud Backup is 2.6%, up from 0.7% compared to the previous year. The mindshare of NetApp FAS Series is 4.8%, up from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Deduplication Software Mindshare Distribution
ProductMindshare (%)
NetApp FAS Series4.8%
NetApp Cloud Backup2.6%
Other92.6%
Deduplication Software
 

Featured Reviews

MS
Solutions Architect at SC PROSERVICECORP SRL
Offers protection and does scanning of the data in the storage
NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup. It is not a feature that I want to change in NetApp Cloud Backup because the cloud backup service is architectured in a way that makes it available to users, so it looks pretty good to me. When you go to the other side, you can see what you want to have on-premises for the main side in order to have backup in the cloud via NetApp Cloud Backup. With the on-premises part, you need to have either a physical NetApp or a virtual NetApp. You only have two options for primary storage from the network. In the physical cases, it is pretty straightforward as you have pricing and something like a grid with your NetApp. The sales representatives explain how much it will cost you to have some physical NetApp storage based on performance, types, and so on. The support contracts are for three or five years. When it comes to the virtual NetApp, you can run on top of an existing VMware tool or a recent cluster; it gets nasty because they do not let you change the licensed server. Once you deploy a virtual NetApp with a licensed server that you have on-premises, you migrate off from that, but NetApp does not let you change the licensed server, which should be really simple.
Srikanth Purushothaman - PeerSpot reviewer
DIRECTOR at Vellore Online Systems
Has supported long-term data protection and backup while requiring better part availability and pricing options
For monitoring purposes, we normally use flash access storage exclusively. We utilize a hybrid system because we need performance, combining NL-SAS for the volume and SAS flash to use as a fast cache system that provides more IOPS. We normally implement RAID 10, which we prefer over RAID 6's n plus 2 combinations. We utilize it for data redundancy, even with write intensity on. Regarding the unified storage architecture for NetApp FAS Series, we normally opt for exclusivity unless budget constraints exist. Our IOPS are very high, reaching somewhere about 50k to 150k or 1.150k. The high performance ensures minimal latency. An advantage we've seen with NetApp FAS Series is that snapshots provide very rapid backup and fast recovery. We basically use snapshots for data protection as first-level protection, with deduplication between the two storages serving as second-level protection.
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Top Industries

By visitors reading reviews
Construction Company
11%
Financial Services Firm
11%
Manufacturing Company
11%
Healthcare Company
7%
Manufacturing Company
14%
Financial Services Firm
12%
Computer Software Company
10%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise38
Large Enterprise58
 

Questions from the Community

What's the 3-2-1 data protection that NetApp Cloud Backup offers?
Hi, the 3-2-1 data protection from this product is related to a backup strategy with the same name. I'm assuming you don't know about it so I'll tell you in a few words. In its essence, this backup...
Is NetApp Cloud Backup secure for backup?
I've just started using NetApp Cloud Backup but my initial reason behind choosing it in the first place is that they advertise their high-security approach. So basically, they give you ransomware p...
Is NetApp Cloud Backup expensive in your opinion?
It depends on how much exactly you count as expensive. For me, NetApp Cloud Backup isn't too expensive. I say that based on the services it provides and on the way it provides them. I think it's im...
Which SAN product would you choose: IBM FlashSystem (FS9500) vs PureFlash Array/X NVMe vs PureFlash Array/XL NVMe?
Have you considered a NetApp FAS Storage for your NAS needs? I am sure it fits very well.
What is your experience regarding pricing and costs for NetApp FAS Series?
I do not handle the pricing part of NetApp FAS Series since it is managed by the sales team.
What needs improvement with NetApp FAS Series?
There is room for improvement when it comes to response time and first-level support quality. If a new feature needs to be added, it takes some time because it is altogether a new development; othe...
 

Overview

 

Sample Customers

Information Not Available
Children's Hospital Central California, Plex Systems, PDF PNI Digital Media, Denver Broncos, PDF KSM Legal, Clayton Companies, Virginia Community College
Find out what your peers are saying about NetApp Cloud Backup vs. NetApp FAS Series and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.