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They are knowledgeable.
The technical support from VMware is very good and operates based on a service level.
My opinion is that support is generally very good. There are instances where they take longer to respond or resolve issues, especially when customers have urgent needs, but ultimately, resolution is achieved.
It's important for the cost to be justified based on the features used in production.
I would like to see improved integration services with other solutions, such as SIEM management or security monitoring.
The licensing area needs improvement as the cost per virtual machine is high.
Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially after Broadcom joined VMware.
For cloud-based solutions, the cost seems quite pricey, so we stick to on-premises deployment.
It is used for data replication between data centers and allows for quick response in times of failure, ensuring data availability.
The solution offers a rich set of features, well adapted in the market.
The capability and the functionality of the features are very helpful for us.
NetApp Cloud Volumes ONTAP is an efficient storage management solution for managing and storing data in the cloud. It offers seamless integration with cloud providers, advanced data replication capabilities, and high data protection. With reliable performance, it is ideal for industries like healthcare and finance.
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